Good day, and welcome to the Cardinal Health Inc. Fourth Quarter Fiscal Year 2019 Earnings Conference Call. Today's conference is being recorded. At this time, I would like to turn the conference over to Lisa Capodici. Please go ahead.

Thank you, John. Good morning, and welcome to Cardinal Health fourth quarter fiscal 2019 earnings call. I'm joined today by our CEO, Mike Kaufmann; and Chief Financial Officer, Jorge Gomez. During the call, we will provide details on our fourth quarter and full year results and also provide guidance for fiscal year '20. You can find today's press release and presentation on the IR section of our Web site at ir.cardinalhealth.com. During the call, we will be making forward-looking statements. The matters addressed in these statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected or implied. Please refer to our SEC filings and the forward-looking statements slide at the beginning of our presentation for a description of these risks and uncertainties. During the discussion today, our comments will be on a non-GAAP basis unless they are specifically called out as GAAP. Our GAAP to non-GAAP reconciliations for all relevant periods can be found in the schedule attached to our press release. In addition, during the call, we will provide forward-looking guidance for fiscal '20 on a non-GAAP basis. We do not provide guidance on a GAAP basis due to the difficulty in predicting items that we exclude from our non-GAAP earnings per share and non-GAAP effective tax rate. During the Q&A portion of today’s call, we ask that you limit your questions to one with one follow up so that we may give everyone in the queue a chance to ask a question. As always, the IR team will be available after this call, so feel free to reach out to us with any questions. I will now turn the call over to Mike.

Thanks, Lisa. Good morning, everyone, and thanks for joining us. Let me begin by providing a few thoughts on fiscal '19 before turning it over to Jorge to discuss the financial results for Q4 and for the year. Then I’ll share some perspective on our fiscal '20 outlook and our commitment to future growth. In the last 18 months, we addressed various business challenges and put near and long-term plans in place to grow in the future. Importantly, in fiscal '19, we delivered on the overall commitments that we made at the beginning of the year. Some of our highlights from fiscal '19, including progress against the six strategic priorities we outlined a year ago, are as follows. Notably, we exceeded our initial EPS guidance delivering $5.28 per share. We continued to see double-digit revenue and profit growth in Specialty, Cardinal Health at-Home and Medical Services as we advanced these strategic growth areas. With the recent renewals of CVS Health and Kroger, we now have contracts with our three largest customers for at least the next four years. Regarding our cost structure, we have been engaged in a cost optimization program and the initial work has exceeded our savings targets. We delivered $133 million this year positioning us to make strategic reinvestments and generate significant future savings. For capital deployment, our focus on strong cash flow generation resulted in operating cash flow of $2.7 billion for the year. We delivered value to our shareholders in the form of dividends and share buybacks and we improved our financial flexibility while continuing to reinvest in the business. In the portfolio and partnerships area, we took steps as part of our ongoing portfolio management strategy. During the year we rationalized and exited underperforming geographies and finalized the partnership to accelerate the growth for…

Thanks, Mike, and good morning. I’ll provide a high-level overview of the quarter and a review of the year. As always, our results for both can be found in our press release. For Q4 results, Pharma segment profit performed roughly as expected but medical missed our forecast for the quarter primarily due to a large charge which I will explain in segment segments. Our EPS was once again lower than expected in the quarter due to multiple items that were more favorable than we anticipated. As a result, we delivered a better-than-expected Q4 EPS of $1.11. Turning briefly to the segments. Pharma delivered a strong Q4 with segment profit increasing 7% to $447 million, reflecting the positive impact from Specialty Solutions, a higher contribution from brand sales and mix and the benefits from our cost savings initiatives. This was partially offset by generics program performance and customer contract renewals. Medical segment profit decreased 15% to $97 million, driven primarily by Cardinal Health brand products. Much of this reflects a charge related to an exclusive distribution agreement with the Cordis supplier. This decline was partially offset by the benefits of our cost savings initiatives. Our at-Home, national brand and services business performed in line with our expectations. We continued a strong cash generation in the quarter finishing the year with $2.7 billion in operating cash flow. Additionally, we repaid $1.1 billion of long-term debt reflecting our commitment to a strong balance sheet. Transitioning now to the full year, I’ll provide an overview of the results and a prospective on the commitment we established at the onset of the year. Total company revenue for the year was up 6% to $145.5 billion. Total company gross margin decreased 5% to $6.8 billion and operating earnings were down 9% to $2.4 billion. Fiscal '19…

Thanks. I’d like to take a moment to thank Jorge for his partnership in his numerous roles over the last 14 years. As our CFO, he has been a true thought leader and has set the pace for change. We look forward to continuing the many initiatives that he began. I also want to thank Jon Giacomin who has contributed in countless ways over the last 17 years. His passion for the business, the details and the people propelled him as a leader in pharma and over the last 18 months, he has laid the groundwork that positions med for future success. Both Jorge and Jon led strong teams that will continue to build on their positive momentum going forward. On behalf of the Board and the management team, we wish them both all the best in their new roles. Now, let share some perspectives on our path forward. As you know, we operate in a dynamic industry with significant consolidation, increasing demand, a shifting generics landscape, growth in specialty and the delivery of care moving towards the home. We have and will continue to shape our portfolio, strategies and priorities with these trends in mind. In Pharma, we are focused on fueling continued growth in key areas while also making progress regarding our Pharma Distribution model. Accelerating our growth platforms, like Specialty and our Services businesses are a priority. For instance, we have made targeted investments to develop and grow our medication therapy management, telepharmacy and health messaging services businesses. We like what each of these can do on its own, but working together they can increase connectivity among manufacturers, payers, pharmacies and patients. Regarding Pharma Distribution, we are testing new downstream models and evaluating upstream strategies. Also, while we expect the rate of brand inflation in fiscal '20…

Thank you. [Operator Instructions]. We will now go onto our first question from Charles Rhyee of Cowen. Please go ahead. Your line is open.

Yes. Thanks, guys, and thanks for the questions here. I want to talk about the Medical business here a little bit. Mike, you expressed confidence in this business and you feel like it’s going to deliver value for shareholders. Obviously, it’s been a struggle over the last few years here. And then over the last couple of years, right, some of the issues have kind of shifted to different spots here and there. Can you talk about sort of where you think you are in that process in kind of rightsizing this business here or really kind of identifying the issues? And what kind of gives you sort of the confidence here as we move into the next fiscal year? We’ve identified all of the issues now and we are kind of poised for growth. And I guess secondly, can you kind of remind us – specify how much of the charge was from Medical and more of the restructuring charges assumed in the guidance is for Medical as well? Thanks.

Well, I’ll address the restructuring charges real quick. The restructuring charges in the guidance are for the entire company, so that would be any and all of the expected restructurings across Pharma, Med and our functions would be covered by those initial restructuring charges. And as I also said, we may have additional ones as we continue to get after the $500 million number that I said that we would hit. So that’s that piece. As far as my confidence in Med, I think a couple of things. Some of the more complicated things like working through all agreements, getting through the TSAs, a lot of those things that created a lot of the noise in the Medical segment were through those. We also, as you know, don’t plan to do any product acquisitions in the near future in that space or M&A around products in that space so that we can focus on execution. Also I have a ton of confidence in Steve. He’s been a great operator in all of the businesses that he’s run and he’s surrounded by a really good team that Jon Giacomin put in place. And it’s kind of to your point, a lot of the challenges that we have in Medical have been a little bit self inflicted and I feel that with the people that we’ve added, the fact that we’re through a lot of the complicated transitions and we’re focused on execution, that’s why we feel confidence. We have seen good underlying demand in the business and I think that’s kind of the key areas at this point in time.

And if I can just follow up from a modeling stand point when we think about the guidance in Medical, should we sort of think about that ramping up through the year or is that something we could see maybe earlier in the year? Maybe from a cadence perspective you can give us a little bit of thoughts around that. Thank you.

Yes, good question. This year we really expect the Medical guidance for the segment to not be as backend loaded as it has been in the past. We really think we have a more normalized, I would guess, cadence for our quarters for Medical this coming year. And you’re right. You also mentioned earlier, I didn’t get to, is the charge that Jorge talked about. That affected our Cardinal brand products because it was in a Cordis-related charge and obviously we don’t expect that to reoccur at this point in time.

Great. Thanks.

We will now move on to our next question from Ricky Goldwasser of Morgan Stanley. Please go ahead. Your line is open.

Hi. Good morning. So my first question is on Specialty. It seems to be an important contributor in the quarter. So can you just share with us what’s driving the outsized growth? Is it specific products or customers and how sustainable it is? And also if we think about just the margin in the quarter if you exclude Specialty contribution, would Distribution segment margin and operating margin be up year-over-year?

Yes, I’ll give you a couple comments on that. I’m not going to be able to split out the margin component. But we’re really proud of the performance of our Specialty business. Victor and Joe DePinto and the whole team have done a very nice job there and we do expect that business to continue on a trajectory of strong growth. The growth is a lot coming from just our customers growing and new items in the market, growth of the items already in the market, so a lot of it is just positive growth in Specialty overall. I wouldn’t say that it’s massive changes in share and those types of things. It’s really just the segment is growing well and we believe that that will continue to happen particularly as it relates to our more downstream customers. And then when I look at our upstream services to Pharma, we continue to see very good progress in growth in those businesses too for us this past year and we’ll continue to look forward to seeing those growing going forward.

Okay. And then one follow up, Mike, on your opioid comments. Obviously, we’ve seen some press in the last couple of days around potential settlements. So thinking about that and in line with earlier comments about paying down debt, from your standpoint, is it feasible to resolve all the existing and potential litigation in a manner that’s not financially manageable for the company?

Well, there’s a lot to take into consideration there, but at this time it’s so early and we’ve got – as I commented on opioids where we stand, we feel good about the work that we’ve done historically. We believe that we operate in an outstanding system to manage this. We have always and will continue to report all those things that we feel strongly about, but specifically commenting on any litigation or settlements I don’t think would be appropriate at this time.

Operator, next question.

We will now move onto our next question from Michael Cherny of Bank of America Merrill Lynch. Please go ahead. Your line is open.

Good morning, and thanks for all the details. Just to go back quickly to the comment you made, Mike, about the charge. Is there any way to just give a size of it or magnitude relative to the impact it had on the quarter?

Yes, that charge itself basically was the difference between our Medical segment hitting our expectations for the quarter and missing expectations. So that is the primary contributor of not delivering on that. And just to give you a little more color, it was a charge related to an exclusive distribution agreement with a Cordis supplier. It was entered in over two years ago. And other than that, it really wouldn’t be appropriate to comment further on the specific supplier, but we still feel incredibly good about the progress we’re making with Cordis.

That color is very helpful. Thank you, Mike. And then just one quick question on the Pharma outlook. When you talked about the challenges that you’re seeing in continuation of the generics program, can you maybe parse that out a little bit more? There’s varying data points around the dynamics of the buy-side, sell-side spread. And so as you think about your book of business and the way you’re going to either – whether it’s potentially try to offset those headwinds or what you’re seeing that you have to wait through especially with your new contracting, maybe just dive in a little bit more into the color around how that’s impacting the Pharma outlook for '20?

Sure. Thanks for the question, Michael. A couple of things. First of all, the largest year-over-year driver for Pharma being down is going to be our customer contract renewals with customers that we’ve already announced, as I mentioned CVS Health and Kroger. So that is our biggest headwind year-over-year for Pharma. Our second headwind is our generics program. It’s a smaller headwind in FY '20 than it was in FY '19, so we like the progress that we’re making. Specifically to give you a little bit of color and I had to give a lot of details because we like to talk about it as one overall program, but I will give you a little color that we are seeing the generics deflation component itself beginning to improve. But when you take a look at the generic launches, the ability for Red Oak to continue to drive cost savings, some of those tailwinds are a little smaller but we are seeing some market dynamics that would tell us that things are beginning to improve. But overall, our generics program continues to be a net headwind for us next year.

Operator, next question please.

We will now move onto our next question from Lisa Gill of JPMorgan. Please go ahead. Your line is open.

Thanks very much. Good morning. Mike, just starting with the $130 million of cost savings, will that primarily be on the Medical side or between the Pharma and Medical side? How do I think about that?

Yes, it’s really spread across both segments. I’m not sure if it’s proportionally higher. It’s not, I wouldn’t say, a lot different on either side. But our functions obviously are working on things to be more efficient. That will then get pushed into the segments and each one of the segments are working on their components. And I feel good that every single department whether a business unit or functions committed to hitting our target of 130 million of incremental savings this coming year.

And then just as a follow up, when you talked about the renewals being the biggest headwind, as we think about those contracts over the four-year period of time, do the economics improve over that four-year period of time?

Well, a couple of comments. First of all, there isn’t any like step downs in pricing over the next four years related to those unless there would be some change in the number of stores or some large change or something like that from the customers that wouldn’t be typical. So typically those contracts have a fixed program over the lives of them. So that’s one thing to keep in mind. Other than that, they often improve slightly just because the volumes can go up over time, but typically the rates don’t change much. You may get more dollars to your bottom line based on increased volumes. And we’re excited to be aligned with really excellent customers such as CVS and Kroger who have been historically growing and have really good business models that we’re excited to be partnered with them.

Operator, next question.

We will now take our next question from Robert Jones of Goldman Sachs. Please go ahead. Your line is open.

Great. Thanks for the questions. I guess, Mike, just to go back to the Pharma guidance, obviously because it does seem like a pretty big reversal from what you guys saw this quarter, even if I exclude the additional opioid litigation charges that you shared, it still looks like you’re calling for high-single digit declines in profit year-over-year. And if I remember correctly, the comments I thought on the CVS renewal previously were kind of that it was typical structure and nothing different than what you had seen in the past. But today obviously that plus Kroger seems like it’s driving – if I’m hearing you correctly, it sounds like it driving most of this anticipated decline year-over-year. Could you maybe just share a little bit more around what you’re seeing in those contract structures and pricing even relative to maybe what you’ve seen in the past as far as those renewals have gone?

Yes, a couple of things. I would say that first of all, I still feel very confident that we got very fair and appropriate contract renewals with both of those accounts. Remember that they are contracts that are four years or longer, so they’re a little bit longer than typically the contracts have been. Remember that it also is a full year impact. Essentially we have a full year-over-year impact because as I mentioned specifically to CVS, it was a July 1 start date. So that’s a very important component of thinking about the year-over-year impact. So hopefully that’s helpful.

Okay, great. And I guess just one other thing you had mentioned I believe you said was not in guidance was any kind of tariff exposure. Is there anything you could share as far as just how we should think about the potential impact, how much of the portfolio is exposed to potential changes or issues with tariffs?

Sure. As you can imagine it’s really hard to predict this, but I will give you a little color in the sense that first of all we do have – currently in our numbers we do have forecasted some small headwind related to tariffs that are already in place. And so we have already had the opportunity to deal with tariffs this past year. We have done a good job in managing the impact so far and it was a small headwind for us in FY '19. So we’ve build that continued assumption in. What we didn’t build in was what new tariffs may be, because it’s just so hard to predict. And even when you get numbers such as a certain percentage and a certain dollar amount, oftentimes after you get through all the wrangling, the medical products have had a chance to be carved out because of some of the concerns and issues it could create on increased pricing to consumers in the United States. And so we constantly work with our industry to make sure we educate folks on the importance of those products and the cost that it could have on the healthcare system or shortages and other issues. So it’s so hard to predict what that could be. That’s why we don’t have anything build in at this time. But each time something comes up, we will make sure that we try to help give you some color on that and let you know what’s going on those when they happen going forward. Next question.

We will now move to our next question from Kevin Caliendo of UBS. Please go ahead. Your line is open.

Great. Thank you. A couple of questions. You mentioned quickly that generic deflation was improving. Is that on the sell-side or on the buy-side? Can you talk a little bit about the dynamics there?

Yes, when we’re talking about generic deflation for us, we’re always talking about the sell-side because really the buy-side is how Red Oak is doing. We continue to be very confident in the team and the capabilities of Red Oak sourcing the partnership there with CVS Health continues to operate very well. But when I talked about that, what I’m saying is that we’re seeing it improve from a sell-side deflation standpoint. But remember, it’s just one component of our overall generics program and I get hesitant to just focusing on that because you still have to look at what the launches are going to deliver this year or what penetration is going to deliver this year and what you’re going to be able to do from a year-over-year cost savings standpoint. So all-in, or generics program is still looking to be a net headwind for the year.

Thanks. And just a quick follow up. Thinking about that $130 million, are you expecting that all to sort of drop to the EBIT line? And should we – I’m looking at cadence for the year. Medical is so lumpy in fiscal '19. Is there any reason to think cadence for earnings over fiscal '20 should be different than what we saw in fiscal '19?

Well, I think there was to your point some lumpiness in Medical that we don’t expect this next year. We had some bumps remember we talked about in our Q3 around transitioning off of TSAs. This Q4 we had the large charge related into Cardinal branded products. And so with those alone or two pretty lumpy items that occurred during the year, you can also have flu type of things if it comes earlier or late can affect both businesses. So those things – set aside flu, the other two things we don’t expect to happen this coming year and so we would expect Medical to have a more normal cadence. As far as the $130 million, we will look at that all year long. If we’re tracking ahead in other areas, we see some appropriate investments we want to make into the business for longer-term growth, we may make decisions there. And so that’s something that we will evaluate quarter-to-quarter as we move along obviously with the goal of always delivering on our commitments. But we’re excited to get after the $130 million in our $500 million overall target over the next five years. Next question.

We’ll take our next question from Eric Percher of Nephron Research. Please go ahead. Your line is open.

Thank you. I’ll stick with Medical. Mike, when you looked out a year ago, you would have expected that the TSAs could have been bumpy. I don’t know that you would have necessarily expected the charge and then obviously there were service levels and cost reductions. When we look out over the next year and what needs to be accomplished, are there other elements that could be bumpy that you’re looking at? And what in your mind are the two or three items that have to occur in order to meet the expectations you’re laying out here?

Yes, a great question. I don’t know that I see anything out there that at this point in time I would say gives me concern about bumpiness, like the TSAs. And again, I think we’ve done a good work working through a lot of these challenges over the last year. I would say to your second part of the question around what are the things that we have to do well. I would say the first thing that jumps out to me is we’ve just recently restructured our commercial organization and we’re really excited about the increased focus that we’re going to have on our customers and the way that it should free up the time of our sales reps to actually spend time selling. So that’s going to be an important driver somewhat for FY '20 but more importantly to really get the momentum going for beyond FY '20, so that we could become the sales engine on Cardinal Health products and service and quality with our customers overall. So that’d be one of the top ones for me. I think second of all, the team on the operation side of Medical has got a lot of projects that they have on their list today have laid out around both our manufacturing and our distribution supply chain network that are going to be important also for the mid and longer term. We’re going to be making some investments this year to get after our manufacturing efficiency and that again we think are going to pay big benefits for us going forward. So making sure that we execute on the things that help both our manufacturing footprint and our distribution footprint are going to be important components.

Are there any major changes to the supply chain network that have to occur?

Well, some of those things that we’re working on, on our manufacturing and distribution network are going to be things like possibly where we manufacture, what type of automation we have in the plants. We’re looking at our footprint in distribution and potentially relocating and changing some of our footprint to be more efficient in distribution. So yes, there are things like that that need to be done and will be done and we need to make sure that we stay on top of and execute flawlessly.

Operator, next question.

We will now take our next question from Ross Muken of Evercore. Please go ahead. Your line is open.

Good morning, guys. I guess just getting back to the Pharma business, it’s hard to sort of compare apples-to-apples across the three major distributors, but the other folks obviously sort of highlighted more growth in the business. So I guess it’s not comparable. You guys have some of the opioid charges related in there. But I guess if you think about what happened on the customer side with CVS and Kroger and kind of adjusting for that, I guess do you feel like performance is more like-for-like versus the peers? And I guess as we get through kind of this period and I know we’re only in '20, but I guess after four year or so of kind of declines in that business, do you think we’ll get back to growth after you get through these renewals or is it too early to call that?

Yes, I want to be careful not to comment on '21 and forward other than we are absolutely, absolutely committed to growing in the future. It’s something we’re talking about and focused on every single day. And we have a lot of things going on that excite us to be able to grow in the future. It is hard for me to comment on other folks, but let me put it this way. I believe that we are executing very well across our Pharma distribution business. And depending on how you want to adjust things or not adjust things, I feel very confident that we are performing very well compared to our competitors on that standpoint. Keep in mind that we have very different mixes than our competitors. For example, in Specialty, we’re really excited about the growth and execution in our Specialty business but the tailwind that we get from Specialty is smaller just given the size of our respective businesses. But other than that and the timing of our renewals, I feel very good about where we are and how we would compare with anybody.

And maybe just on the capital allocation side maybe just a thought given where the stock is of focusing more on the debt paydown front versus buying back more stock. I guess what’s the thought process of why you’re more biased to sort of shoring up the balance sheet?

Really it goes back to our commitment that we’ve made related to our leverage ratios, we’ve made commitments that we’re going to get those to certain levels over the timeframe. And so from our standpoint we feel that it’s very important to focus on debt paydown in order to live up to the commitments that we’ve made. We also are committed to our dividend, although we plan to continue with very modest increases in our dividend until we get down to closer to the 30% to 35% payout ratios. And as always, we’ll continue to evaluate share repurchases. It’s just that we’ve made commitments around our leverage ratio and we want to live up to those commitments.

Operator, next question.

We will take our next question from Steven Valiquette of Barclays. Please go ahead. Your line is open.

All right, great. Thanks. Good morning. Just to summarize the overall cost savings initiatives, if you go back a year ago, you mentioned you expected a cost structure savings in excess of 100 million in fiscal '19. You also talked about that zero-based budgeting to deliver greater than 200 million in savings by fiscal '20. So I guess with the 133 million that you got in fiscal '19, 130 million more expected for fiscal '20, is this all tracking in line with what you visualized a year ago or how would you characterize it versus the way you saw a year ago? Thanks.

Yes. I think it’s actually tracking ahead and so we thought we would do 100 million this past year in fiscal '19 and be on a run rate of 200 million. We actually as we said delivered 133 million in '19. We expect to do at least 130 million. So just those two alone would be $263 million, so we’re ahead of where we expected to be which is why I put out the comment that based on this work and based on the change in the way I think our entire team is thinking and looking at expenses and understanding prioritization which is why we put out the target of $500 million over the next five years compared to our fiscal year '18 run rate.

Okay. And just a quick one-liner question in the Pharma segment. Do you think operating profit would grow in fiscal '20 if you in isolation just excluded the pricing resets on the customer contract renewals?

Yes, I don’t want to get into that level of detail at this point in time. Just to reiterate that the customer contract renewals were the largest year-over-year headwind for us and we’re excited to be locked up for at least four years with our top three customers. Next question.

We will now take our next question from Erin Wright of Credit Suisse. Please go ahead. Your line is open.

Hi. This is Katie on for Erin. Can you – so you’re forecasting I guess low-single digit top line growth for the medical segment. Is this how we should be thinking about that segment longer term? And can you speak to the lay-in synergy opportunities associated with the recent medical acquisition? Thanks.

As far as the top line number that’s kind of been historically what that industry has grown in. It has been a flattish to low-single digits growth industry. As we become and have improved our execution, we would expect to continue to see our top line growth be at least at what the industry growth rates are and then a further acceleration to our bottom line as we continue to improve mix and get after our cost. I’m not sure I – what was your other question exactly, Katie?

Are there any other lay-in synergy opportunities associated with recent medical acquisitions that you may see going forward?

Got it. We still believe that our patient recovery business is still on track to get its $150 million of synergies exiting FY '20. And so that has – as the combination of working with our distribution network and our manufacturing teams, et cetera, sales teams working together, we have continued to have and that has been reflected in all of our thoughts so far.

Okay. Thanks.

Operator, next question.

We’ll take our next question from Stephen Baxter of Wolfe Research. Please go ahead. Your line is open.

Hi. Thanks. I wanted to follow up on some of the moving pieces on the Medical side of things. So it seems like you’re guiding Medical EBIT of approximately $70 million. It sounds like this one-time item was somewhere between 50 and 70 based on the variation versus the prior guidance. And I think you were talking about the patient recovery synergies still continuing to ramp throughout the year. So I’m trying to understand ex these moving pieces, it seems like Medical EBIT would be flat to maybe down. I was hoping to understand the moving pieces better. Do I have that right? And if so, when do you think the core can get back to growth? Thank you.

Yes, so I can’t comment specifically on the size of those pieces, but I will tell you that – again that that charge for that exclusive distribution agreement was the largest difference between making our plan and not in Q4. We do expect to see growth across all the various components of Medical next year. And as you remember I had mentioned earlier, we also are making some investments in Medical this year from an expense standpoint in order to set us up for the future as we redo our distribution network and our manufacturing footprint there are going to be some expenses that we will be incurring or investments that we’ll be making that will be some headwind. So you have to net all that together to get to where we are and we feel good about Medical at this point and confident we can deliver on this.

Thanks. And then just on the Pharma growth in the quarter, 7% obviously a big swing from where things have been recently. Just for our modeling purposes, could you be able to give any insight into what gross profit did in the Pharma segment in the quarter in terms of growth?

Again, Pharma had a good quarter; lived up to the expectations that we had for them for the year. As far as specifics, I would say the drivers have just been similar to what they have been. The large renewals as I said didn’t essentially start until July, so we didn’t see any of that large customer contract renewal until July 1. We did have a little bit year-over-year from last year. But I wouldn’t say that the drivers a lot different especially with the biggest positive driver, brand mix and increased sales have been kind of the second driver. And then the negative impact of our generics program and contract renewals that most of them already had been announced would be the bigger drivers.

Operator, we have time for one more question.

We will now take our final question from John Ransom of Raymond James. Please go ahead. Your line is open.

Hi, Mike. Just to kind of pullback from the quarter a little bit, as we think about where you sit in the pharma chain, if you look at the stock price of Teva and Mylan, it would imply nuclear winter and then you look at the margins of the retailers and they go down every year and just look at some of the trading actions in some of the public chains, how do you think about your position when kind of both your upstream and downstream customers are just experiencing what the financial markets would expect to see as just record distress? It just seems like hard for a middle man, if you will, to stay prosperous when both partners upstream and downstream are struggling?

Yes, thanks for the question. Thanks for ending with such an easy one. First of all, I’d say we’re more than a middle man, I would start with that. Sure that’s maybe the traditional piece of what we do. And I’m actually glad you said it because I think it’s important for us to talk about that. We have a lot of areas that are more than just middle man. When I take a look at our Medical Services businesses, what we’re doing in at-Home, yes, we’re providing supplies but it’s really our unique relationships with insurers and with providers and how we connect them with the patients. And there’s so much more there with other technical business. We continue to see good headwinds or good tailwinds in Specialty. We feel good about our nuclear business going forward. So there’s a lot of other things, but when it comes to the Pharma Distribution business itself, it’s definitely an ecosystem that is in a state of flux. I think all of our customers continue – luckily we’re aligned I think with very good customers in the sense of CVS, Kroger, Optum. We’re aligned with strong players who have I think excellent game plans for continuing to grow in the future. That’s helpful for us. As we look at the way our retail independents have been resilient and are acting like scrappy entrepreneurs to figure out how to reduce their expenses but at the same time get into other niches, I like the way their responding to all of this. And I think our position in having a broad portfolio with Medical and Pharma positions us well with the Medical or with the downstream providers in the hospital marketplace. So there are a lot of challenges for sure, but I really believe in our position and our capabilities to be able to manage through this. And healthcare is going to continue to grow and stay an important piece. I think it’s why many of us if not all of us stay at companies like Cardinal Health because we know how important it is what we do every day.

So on that point, I’m glad you mentioned independents. At a very high level – you always have market share ebbs and flows, but is your independent customer base just in terms of pharmacies you’re servicing, is it the same higher or lower than it was say five years ago?

Compared to five years ago, we would definitely have more customers and have seen some growth in that business. It’s a group of customers as I said that we just had our retail business conference a couple of weeks ago and I had a chance to be down there and spend time and it was a record conference for us. And we had a couple thousand stores represented. And the buzz amongst the group and the understanding that they need to do things differently and focus on various niches, the frontend of their store, how to drive cost out, they are really looking to us as someone to help them run their business, manage their inventory, help them with things like medication therapy management, mobile technology, those types of things. So we continue to see this business going to continue to be an important customer base for us going forward. So that’s the last question.

Yes.

At this time, it appears there are no further questions. I’d like to turn the conference back to Mr. Mike Kaufmann.

I just want to thank everyone for joining us this morning. We’re really pleased that we delivered in fiscal '19 and we look forward to discussing our '20 progress with you very soon. Take care, everybody.

Ladies and gentlemen, this concludes today’s conference call. Thank you for your participation. You may now disconnect.