Michael C. Kaufmann - Cardinal Health, Inc.
Management
Thanks for the questions. I would say it comes from a couple different angles. First of all, from an expense standpoint, we're saying everything is on the table. And as it relates to there, just because we've been doing something this way in the past doesn't mean we're going to continue doing it. We're looking very aggressively at things such as putting robotic automation in place to be more efficient, looking at blockchain, other things like that. So we are looking at all types of automation and activities, streamlining, spans, and layers to get aggressively after our cost structure. We're also looking aggressively at the way we contract both upstream and downstream. And just because again we've been doing something one way in the past, we're looking hard at that. And that's not just what we typically talk about, which is the Pharma segment, but very much so also in the Medical segment. We are very much looking at the fact that we need to do category management in a much more disciplined and aggressive way than we ever have, because we believe that it's actually not only just better for us, but much better for our customers, because when we carry fewer SKUs and can drive higher service levels and better costing, it allows us to operate more efficiently in our distribution centers. It allows us to be a better partner with the manufacturers that we partner with. And most importantly, we can provide better service levels and better costing to our downstream customers in Medical. And that is something that we need to be aggressive at and look at. It's not something you can change overnight, but it is something that is clearly on the table. And then I would say in the third bucket is around the businesses. We are putting a lens on every business that we have. We are being dispassionate about how long we've had it, why we've had it, where it's at. Can we win, are we best positioned to be a winner with that business, and what are the growth prospects of that business? And we are doing, as you can imagine, a very detailed analysis on each one of our businesses. And we look at them, and when appropriate, we will work through the appropriate either exits, partnerships, or growth if we think it's an area for us, then we want to double down. And so we are being very fact based and not emotional or stuck to anything that we do.