Julie Laulis
Analyst · MoffettNathanson. Please go ahead
Thank you, Steven, and good afternoon, everyone. We appreciate you joining us for today's call. Before getting into our results, I want to welcome our more than 800 Hargray colleagues who are now Cable One associates. The acquisition of Hargray closed on May 3rd and we are extremely excited to have Hargray as part of the Cable One family of brands. I'd also like to take a moment to welcome Megan Detz our new Senior Vice President of Human Resources who comes to us from Hargray. Megan is a valuable addition to the Cable One leadership team. She brings extensive experience in successfully guiding, motivating and integrating teams in fast-paced high-growth companies. She will provide unique insight into Hargray's culture and initiatives, as we begin the process of bringing our two companies together. We will get into more details on the acquisition later in the call. I'll begin by reviewing some highlights and important events from the quarter, before handing the call over to Steven for a full recap of our financial performance. We are pleased to have once again delivered a quarter of robust customer and financial growth. In the first quarter, revenues increased by 6.2%, compared to prior year quarter. Adjusted EBITDA increased by 14.4% and adjusted EBITDA margin improved 380 basis points to 52.9%. The record-breaking residential HSD customer growth, we and others in the industry experienced in 2020 has led to conjecture about whether last year was predominantly a pull-forward versus a more sustainable long-term trend. It is still early in 2021, but so far, customer growth has remained resilient. In the first quarter of 2021, we added 22,000 residential high-speed Internet customers on a sequential basis versus 19,000 in the first quarter of 2020. On a year-over-year basis that reflects an additional 86,000 residential HSD customers for 12% growth. And that figure also excludes the roughly 17,000 residential data customers, as of March 31 2020, that we contributed to Hargray and 5,000 customers acquired from Valu-Net in July of 2020. From the beginning of 2020, until now, our HSD penetration has increased nearly 500 basis points from 33.2% to 38.1%, highlighting how far we have come as well as the significant growth opportunity that remains available for us to capture. While it is reasonable to believe, that residential HSD customer gains will eventually revert back to historical trends of stronger growth in the first and third quarters of the year, our healthy customer adds, have continued so far in the second quarter of 2021. In fact, our April customer growth was our first month of 2021. Given the pandemic surge in 2020, we believe that comparing 2021 customer additions to pre-pandemic 2019 figures, provides important context when gauging growth. In this vein, note, that in the single month of April 2021, residential HSD customer adds were significantly higher than during the entire second quarter of 2019. Residential HSD demand not only remained strong as far as net additions, but also increased for higher tier product offerings as well. Selling for packages with a download speed greater than 100-meg, increased from about 70% in the fourth quarter of 2020 to approximately 78% in the first quarter of 2021. That along with other contributing factors, such as an increased take-rate of our unlimited data plan as well as migration of existing customers into higher tiers contributed to our 6% year-over-year residential data ARPU growth. As a reminder, we haven't had a rate increase on our legacy system since the fall of 2015. And we actually decreased price on our higher tiers at the start of 2019, when we launched our new pricing and packaging across the legacy footprint. Business services revenues began to show positive momentum this quarter with growth of 4.3% year-over-year and 5.8% on an organic basis, after taking into account our Anniston divestiture and Valu-Net acquisition. Businesses are reopening and thanks to our seasoned sales associates, robust network, and extensive suite of products we continue to be optimistic about our rebounding growth in this area. We are particularly proud of this team, for proactively seeking to partner with government and local entities to provide connectivity in rural communities. Our recently committed construction of a fiber optic network for Crown King School in Crown King Arizona is one of our latest examples. This effort is just one piece of a larger project with the Yavapai County Education Service Agency that will deliver high-speed Internet to more than 72 schools and libraries and 100 businesses within Yavapai County. Prior to our build, Crown King School had access to just five megabits per second Internet service, a speed well below FCC bandwidth recommendations for schools and libraries. Cable One was also recently awarded a $1.4 million grant in partnership with the Arkansas World Connect program to construct an all-fiber network, delivering symmetrical speeds of up to one gigabit for residential customers and up to five gigabits for business customers in the rural communities of Ogden and Wilton. Those partnerships illustrate our steadfast commitment to bridging the rural broadband divide in the communities across our footprint. As an update, residential and business data growth for the businesses in which we have minority investments also accelerated sequentially as these companies added approximately 25,700 new customers in the first quarter of 2021. These customers are not reported in our results but they demonstrate the continued demand for high-quality HSD services as well as the shared commitment of our strategic partners. Also, keep in mind that Hargray net adds are included in that figure. And that a partial quarter of Hargray results will be reflected in our second quarter 2021 financials. Turning to our network. As a result of our continued investment and upgrades targeted at expanding capacity, our downstream plant utilization improved meaningfully from the prior year. Although average data usage increased 29% year-over-year to just over 500 gigabits per month, our downstream traffic at peak improved from 28% utilization to 20% and upstream utilization remained steady at 18%. It is rewarding to know that we met the unprecedented surge in Internet usage throughout the pandemic and we're continuing to plan and invest as we expect to remain prepared for the future needs of our residential and business customers. The integration of Fidelity continues with plant upgrades throughout the small cities and large towns Fidelity serves most recently in our Missouri and Arkansas markets. Despite the disruptions of the past year, we are still on schedule operationally and ahead of the original run rate cost synergy estimate laid out at the time of the acquisition. Recently we reached another milestone as we successfully migrated all Fidelity associates onto technical platforms that connect Fidelity associates to internal Cable One tool. Earlier this week, we completed our acquisition of the remaining equity interest in Hargray that we did not already own. We appreciate the efforts of Hargray's management team who worked diligently with us over the past several months. Our combined company of more than 3,500 associates now serves more than 1.1 million customers across 24 states. We believe Hargray's fast-growing markets like-minded strategy and commitment to providing fast and reliable Internet service to rural markets make it a natural fit with Cable One, while at the same time providing a platform for future organic and inorganic growth in the Southeast. As integration planning continues, we are excited to build on what we have learned from our prior acquisitions. We will work closely with our Hargray associates to gain insight into their best practices in order to seamlessly combine both companies. We are very encouraged by the reception we have received thus far. As a reminder, we anticipate realizing approximately $45 million in estimated annual run rate synergies over the next three years. As the communities, we serve continue to feel the impacts from COVID-19, we are proud to participate in the FCC's Emergency Broadband Benefit program. Through this program eligible households participating in that program will receive up to $50 off their monthly bill based on their current Internet service and equipment rental or up to $75 off for customers who live on qualifying tribal land. Alongside this effort to ensure our customers stay connected to their loved one, work and school, we have kept in place other COVID-19 relief measures including providing free public Wi-Fi hotspots across our footprint, a 15 megabit service for $10 per month for the first three months to help low-income families and our partnership with ACA Connect and the EducationSuperHighway for the K-12 bridge to broadband initiative, which helps school districts and states, provide Internet access for students in low-income households. In addition to our COVID-19 relief measures, we are pleased to support Title I schools in Arizona, Idaho, Illinois, Louisiana, Mississippi, Missouri and Texas this year through our Chromebooks for Kids initiative, now in its 8th consecutive year. We recently donated 500 Chromebooks for the 2021-2022 school year to help bridge the digital divide for underprivileged children by providing computers to schools that lack funding. Supporting non-profit organizations in our communities remains a priority, as they work tirelessly to provide services to individuals and families during a time when the need is greater than ever. With the launch of Cable One Charitable Giving Fund last month, we will provide grants to non-profit organizations throughout our markets, concentrating on the areas of education and digital literacy, hunger relief and community development. And now, Steven.