Julia Laulis
Analyst · JPMorgan. Please go ahead
Thank you, Steven. Good afternoon and thank you for joining us for today’s call. I’ll kick off my remarks by sharing some highlights from 2019 before providing a look ahead to 2020. Then Steven will give a full recap of our financial performance. I’m exceptionally proud of our performance in 2019. It was a very busy year and I would like to take a moment to thank our associates, without their hard work and dedication, we would not have been able to accomplish so much this past year. To briefly recap some highlights, 2019 saw us rebrand our consumer-facing business from Cable One to Sparklight. This was not simply a name change, rather embodies our transformation from a traditional cable company to an HSD-centric provider that seamlessly connects customers to the things they care about most. We continue to work to further bridge the digital divide and rural communities across our footprint. As you may remember, in 2016, we launched gigabit speeds across our legacy Cable One footprint. In 2019, we deployed gig service in more than 200 communities in our NewWave markets and we now offer gig service to more than 97% of our homes passed. On the subject of NewWave, I’m pleased to share that we completed virtually all integration activities by the close of 2019, which was ahead of our original schedule. This sets us up nicely to realize additional adjusted EBITDA growth and margin expansion in those markets as we fully capture the run rate synergies from the acquisition. On the M&A front, 2019 was an active year. In January 2019, we acquired Clearwave Communications, which expanded our fiber footprint and enterprise business segment. Then in October, we finalized our purchase of Fidelity Communications, data, video and voice business. Both companies are an excellent fit in many ways. In Fidelity’s case, we share similar strategies, customer demographics and products. Meanwhile, Clearwave has a premier fiber network that further enables us to supply customers with enhanced business services solutions. As we go through our numbers later in the call, keep in mind that we are reporting on our consolidated results, including Clearwave and Fidelity unless otherwise noted. Looking ahead to 2020, we will continue to follow our balanced strategy to deploy cash and grow the business. As we’ve said before, that entails a combination of looking for broadband-related acquisition and investment opportunities in rural markets, as well as capital projects intended to drive long-term growth. We are pleased to have once again delivered a quarter of strong performance, including year-over-year increases in total revenues of 18.1% and adjusted EBITDA of 24%. Our adjusted EBITDA margin increased 240 basis points year-over-year to 49.7% for the fourth quarter of 2019. These results illustrate that our long-term business strategy and focused execution continue to consistently deliver both top-line and adjusted EBITDA growth, as well as expansion. While we expect to see continued margin expansion over time, we do not anticipate that it will necessarily be consistent quarter-to-quarter as we make further operational and strategic investments. We experienced an 18.9% increase in quarterly residential HSD revenues, driven by a 15.7% increase in residential HSD unit together with a 2.6% increase in residential HSD ARPU. Excluding acquired operations, residential HSD unit and ARPU growth was 3.6% and 4.6%, respectively, leading to a residential HSD revenue growth of 8.7%. Quarterly revenues from business services were up 41.6% year-over-year, or 10.2% excluding the impact of Clearwave and Fidelity. We’re very proud of the work our business services team is doing to achieve these results. We’ve spoken before about our pricing and packaging changes that were implemented at the beginning of 2019, which were designed to help fuel growth through customer choice. We continue to see customer need for reliable, value-priced and flexible HSD service, and our simplified pricing and packaging has exceeded our expectations and serving that need. In the fourth quarter, our average data usage increased more than 30% versus the prior year to roughly 350 gigabits a month. During that same period, our $40 unlimited data option increased to nearly 20% of new sell-ins and customers are self-selecting into our $65 200 meg HSD tier at a rate of almost 2 to 1 versus our $55 starter tier. The impact of our customers choosing these plans, combined with their value proposition, has caused a decrease in our churn rates and improved subscriber growth. With a full year of new pricing and packaging behind us, excluding Fidelity, our residential HSD organic unit growth accelerated from 2.7% in 2018 to 3.6% in 2019, and our ARPU grew 5.1% without any service or modem rental-related HSD rate adjustments. As mentioned previously, we are wrapping up our NewWave integration efforts. We have spent the past 2.5 years learning and applying the best practices of our combined companies, including upgrading plans, integrating systems and aligning programming and other agreements. In the coming months, we will begin mapping existing customers on legacy NewWave pricing and packaging over to Sparklight packages. We expect this change to continue to grow NewWave’s ARPU contribution throughout 2020 and into 2021. While it is possible, we will also see a short-term increase in churn. Additionally, we are planning to complete our Sparklight rebrand efforts in new NewWave markets in 2020; a big thank you goes out to all of our associates evolved in these integration efforts. As integration work winds down in NewWave, we are excited to build on what we have learned and begin similar efforts in our Fidelity markets. On the topic of Fidelity, integration planning has begun in earnest and we anticipate spending up to $40 million of incremental capital and realizing approximately $15 million of run rate cost synergies over the next three years. As we’ve mentioned previously, Fidelity’s business model closely mirrors out of Cable One. So, we anticipate a relatively seamless transition as we integrate and standardize our networks. With that said, we will continue to work closely with our Fidelity associates to gain insight into their best practices and accelerate the assimilation of both companies. Before I turn the call over to Steven, I’d like to take a moment to welcome Jim Obermeyer, our new Senior Vice President of Marketing and Sales. He joins us from Charter Communications, where he served as Vice President of Marketing since 2011. With more than 20 years of experience in brand and consumer marketing, sales management and market differentiation, I’m confident he will be a tremendous asset as we work to strengthen our competitive advantage. And now, Steven will provide more details on our fourth quarter results.