John Gerspach
Analyst · John McDonald with Bernstein
Okay. Thanks, Mike, and good morning, everyone. Starting on Slide 3, before we go into our operating results, I do want to spend a few minutes on the impact of tax reform on our fourth quarter as well as the benefits we expect going forward. I would note that these figures are based on our current understanding of the details of the Tax Cuts and Jobs Act and we will continue to refine our estimates over the near term. As noted on the table, our fourth quarter results included a onetime non-cash charge of $22 billion or $8.43 per share comprised of roughly $19 billion due to the re-measurement of our deferred tax assets or DTA arising from the lower US corporate tax rate as well as the shift to a territorial regime and roughly $3 billion related to the deemed repatriation of un-remitted earnings of foreign subsidiaries. From a reporting perspective, the entire $22 billion charge was recorded in the tax line in our Corp/Other segment. The impact on our CET1 capital was significantly smaller at approximately $6 billion or a 40 basis point reduction in our CET1 capital ratio. Importantly, we remain on track to return at least $60 billion of capital in aggregate over the 2017, 2018 and 2019 CCAR cycles, subject of course, to regulatory approval. On an ongoing basis, we expect to benefit from a lower effective tax rate, going from the low 30% range down to an estimated 25% rate in 2018 with a line of sight to a 24% rate over the next 2 years. And finally, the combination of a lower tax rate and, therefore, higher net income along with the $22 billion reduction in our tangible common equity is expected to drive a material improvement in returns, adding roughly 200 basis points to our RoTCE going forward. Turning to Slide 4. For the remainder of this presentation, we show fourth quarter and full year results excluding the impact of tax reform in order to better describe our underlying trends. On this basis, net income was $3.7 billion in the fourth quarter, up 4% from the prior year, and earnings per share of $1.28 grew 12%, including the impact of a 7% reduction in average diluted shares outstanding. These results include a combined net benefit of roughly $0.08 per share from discrete items that resulted in a lower than expected tax rate, as well as a onetime loss in discontinued operations. Excluding these items, our normalized EPS was $1.20 in the fourth quarter. Revenues of $17.3 billion grew 1% from the prior year, reflecting 2% aggregate growth in our Consumer and Institutional businesses offset by lower revenues in Corp/Other as we continued to wind down legacy assets. Expenses were flat year-over-year as higher volume-related expenses and investments were offset by efficiency savings and the wind down of legacy assets. And cost of credit increased, mostly reflecting volume growth and seasoning, as well as an episodic charge-off in our Institutional business this quarter. On a full year basis, total revenues grew 2% in 2017, including 6% aggregate growth in our Consumer and Institutional businesses. Total expenses remained flat, driving over 150 basis points of improvement in our efficiency ratio to just under 58%, and net income grew 6%, resulting in a 13% increase in earnings per share, including the impact of share buybacks. Our RoTCE, excluding the impact of disallowed DTA, improved to 9.6% in 2017, showing good progress towards our original Investor Day target of a 10% return on this basis in 2018. In constant dollars, Citigroup end-of-period loans grew 5% year-over-year to $667 billion as 7% growth in our core businesses was partially offset by the continued wind down of legacy assets in Corp/Other. GCB and ICG loans grew by $41 billion in total with contribution from every region in Consumer as well as TTS, the Private Bank and traditional Corporate Lending. Our progress was broad-based in 2017 with revenue growth and positive operating leverage and operating margin expansion in our Institutional business as well as every region in Consumer. In Global Consumer Banking, we generated 4% revenue growth and nearly 100 basis points of improvement in our efficiency ratio. In ICG, revenues grew 7% with 200 basis points of efficiency improvement. Of course, our ICG results benefited from a gain on sale in the third quarter, but even excluding the gain, we generated 6% revenue growth and over 100 basis points of efficiency improvement in 2017. And finally, revenues in Corp/Other declined significantly year-over-year by roughly $2 billion. We expect the wind down of legacy assets to continue to be a drag on top line results over the medium term. However, the dollar impact should moderate going forward. Turning now to each business. Slide 6 shows the results for Global Consumer Banking in constant dollars. Net income grew 8% in the fourth quarter as growth in operating margin outpaced a higher cost of credit. Total revenues of $8.4 billion grew 4% year-over-year with positive operating leverage in both North America and our international franchise. Operating margin grew by 7% and we delivered solid improvement in earnings, both year-over-year and sequentially. This represents the third consecutive quarter of sequential improvement in our Global Consumer earnings, which we expect to translate into year-over-year earnings growth in 2018. From a product perspective, global retail banking revenues grew 6% in the fourth quarter, reflecting growth in loans and AUMs even as we continued to shrink our physical branch footprint. And global cards delivered 3% revenue growth driven by continued growth in loans and purchase sales in every region. Slide 7 shows the results for North America Consumer in more detail. Fourth quarter revenues of $5.2 billion were up 2% from last year. Retail banking revenues of $1.3 billion grew 7% year-over-year. Mortgage revenues declined significantly, mostly reflecting lower origination activity. However, we more than offset this pressure with growth in the rest of our franchise. Excluding mortgage, retail banking revenues grew 14% driven by continued growth in checking deposits and deposit margin, growth in investments and loans and increased commercial banking activity. Average deposits declined 2% year-over-year with half the decline coming from lower escrow balances given the lower mortgage activity. We generated 4% growth in checking deposits this quarter driven largely by our Citigold segment. However, this was more than offset by a reduction in money market balances as clients put more money to work in investments. This aligns with our Citigold Wealth Management strategy with assets under management up 14% year-over-year to $60 billion. We continue to see positive momentum in Citigold with continued growth in both households and balances with improving penetration of investment products. Turning to branded cards. Revenues of $2.2 billion increased slightly from last year. Client engagement remains strong with average loans growing by 6% and purchase sales up 10% year-over-year. We continued to generate growth in total interest-earning balances this quarter, up about 4% year-over-year, excluding our Hilton portfolio, as recent vintages continued to mature as expected, partially offset by the runoff of non-core balances. However, we faced continued headwinds from growth in transactor and promotional rate balances, which we are funding at a higher cost versus last year given the higher interest rate environment. The growth in promotional rate balances reflects a strong response to our offers, generating growth in both spending and borrowing activity from new accounts during the promotional period. We continue to be confident in our acquisition strategy and believe the investments we're making today will generate revenue growth as these balances mature. As we look forward, we expect interest earning balances to continue to grow while promotional rate loans should stabilize and then begin to decline in 2018 as we continue to take actions to adjust our acquisition strategy in a rising rate environment. These actions include shortening or eliminating the promotional period on certain offers while continuing to optimize our mix of acquisitions by product. The combination of interest earning loan growth and the decline in promotional rate balances should deliver underlying revenue growth in 2018 in the range of around 2%. However, this growth should largely be offset by the impact of additional terms that go into effect this quarter in certain of our partnership contracts. And as previously noted, we expect to close the sale of the Hilton portfolio this quarter. However, this sale should be neutral to revenues in full year 2018 as the gain on sale is roughly the same as the annual revenues on this portfolio. Finally, retail services revenues of $1.6 billion grew 2% driven by higher average loans. Total expenses for North America Consumer were flat to last year as higher volume-related expenses and investments were offset by efficiency savings. We continue to drive transaction volumes to lower cost channels and digital engagement remains strong with a 13% increase in total active digital users, including 21% growth among mobile users versus last year. Turning to credit. Net credit losses grew by 7% year-over-year and we built roughly $150 million of loan loss reserves this quarter, each driven by volume growth and normal seasoning in the portfolios. Our NCL rate in US branded cards was 289 basis points for full year 2017. We remain comfortable with an NCL rate in the range of 300 basis points for 2018 and up to 325 basis points over the medium term. And retail services - and in retail services, our full year NCL rate was 473 basis points. This is consistent with our outlook for an NCL rate in the range of 500 basis points for 2018 and up to 525 basis points over the medium term. On Slide 8, we show our results for International Consumer Banking in constant dollars. Net income grew 16% year-over-year in the fourth quarter driven by revenue growth, positive operating leverage and continued credit discipline. Fourth quarter revenues of $3.2 billion grew by 7% with contribution from every business and region. In Latin America, total Consumer revenues grew 6%. This growth rate accelerated from 4% in the third quarter on better momentum across both retail banking and cards. Retail banking revenues grew 7% in the fourth quarter with broad-based volume growth across deposits, commercial loans and personal loans, as well as improved deposit spreads. And card revenue growth improved to 4% on continued growth in purchase sales and full rate revolving loans. We're achieving revenue growth in cards somewhat earlier than we had planned and this should contribute to an acceleration in growth for overall Latin America Consumer revenues as we go in into 2018. Turning to Asia. Total Consumer revenues grew 8% year-over-year in the fourth quarter. Retail banking grew 5% driven by our Wealth Management business, partially offset by lower retail lending revenues. And card revenues grew by 11%, reflecting continued growth in average loans and purchase sales as well as a modest gain on the sale of a merchant acquiring business. Excluding the gain, card revenues increased by 7% in the fourth quarter. On a full year basis, Asia Consumer revenues grew by 5% in 2017 and 4%, excluding NIMs [ph]. In total, operating expenses grew 5% in the fourth quarter as investment spending and volume-driven growth were partially offset by efficiency savings. Slide 9 shows our Global Consumer credit trends in more detail by region. Credit remained broadly favorable again this quarter. The NCL rate improved sequentially in both North America and Asia. And in Latin America, the sequential increase in the NCL rate reflected an episodic commercial charge-off while delinquencies continued to improve. Turning now to the Institutional Clients Group on Slide 10. Revenues of $8.1 billion declined 1% from last year as continued strong momentum in Banking and Securities Services were offset by a decline in Markets revenues. Total Banking revenues of $4.7 million grew 11%. Treasury and Trade Solutions revenues of $2.2 billion were up 9%, reflecting higher volumes and improved deposit spreads with balanced growth across net interest and fee income. Investment Banking revenues of $1.2 billion were up 10% from last year with wallet share gains for the year across debt and equity underwriting and M&A. Private Bank revenues of $771 million grew 15% year-over-year driven by growth in clients, loans, investments and deposits as well as improved spreads. And Corporate Lending revenues of $509 million were up 14%, reflecting lower hedging costs as well as loan growth. Total Markets and Securities Services revenues of $3.4 billion declined 17% from last year. Fixed Income revenues of $2.4 billion declined 18%, reflecting continued low volatility as well as the comparison to a more robust trading environment last year in the wake of the US elections. Equities revenues were down 23%, mostly driven by an episodic loss in derivatives of roughly $130 million related to a single client event. Excluding this item, Equities revenues declined by 4% from last year, reflecting lower activity in corporate equity derivatives, while investor client engagement remains strong. And finally, in Securities Services, revenues were up 14% driven by growth in client volumes and higher interest revenue. Total operating expenses of $4.7 billion increased 2% year-over-year, reflecting the impact of FX translation. And finally, credit costs were $267 million in the fourth quarter, predominantly driven by the same single client event, while overall portfolio quality remains strong. For the full year 2017, our net income grew 16% on the combination of revenue growth, positive operating leverage and continued credit discipline. We generated over half of our revenues in Banking, which grew 12% on continued momentum in TTS, Investment Banking, the Private Bank and Corporate Lending. Securities Services grew 8% as we continued to deepen client relationships while also benefiting from the higher rate environment. And we deepened our relationships in Markets as well. In Fixed Income, while the trading environment proved to be challenging this year with low volatility and fewer macro catalysts, we continued to see strong engagement with our corporate clients as they leveraged our global network, particularly in rates and currencies. And in Equities, we made solid progress with our target investor clients, improving wallet share and growing client balances in line with our investment plans. Slide 11 shows the results for Corporate/Other. Revenues of $746 million declined 13% from last year driven by the wind down of legacy assets. Expenses were down 24% also reflecting the wind down as well as lower legal expenses. And the pretax loss in Corp/Other was $66 million this quarter, better than our outlook, mostly due to higher than expected hedging-related revenues in Treasury. However, we continue to believe an outlook for pretax losses of $250 million to $300 million per quarter in Corp/Other is a fair run rate to expect through 2018. Slide 12 shows our net interest revenue and margin trends split by core accrual revenue, trading-related revenue and the contribution from our legacy assets in Corp/Other. As you can see, total net interest revenue of $11.2 billion in the fourth quarter was essentially flat to last year. Core accrual revenues grew year-over-year by over $500 million in the fourth quarter, in line with our outlook, but this was offset by lower trading related net interest revenue as well as the anticipated wind down of legacy assets. On a full year basis, core accrual revenue grew by $2 billion over 2016, again, in line with our outlook. This was offset by a roughly $800 million decline in the net interest revenue generated in the legacy wind down portfolio in Corp/Other. And trading related net interest revenue declined by nearly $1.7 billion year-over-year with about 2/3 of this decline coming from higher wholesale funding costs. As we look to 2018, we expect core accrual net interest revenues to grow by another $2.5 billion year-over-year driven by loan growth, mix improvement and the benefit of higher rates assuming one additional Fed rate increase mid year. Legacy asset related net interest revenues should continue to decline by about $500 million during the year as we continue to wind down that portfolio. And trading related net interest revenue will likely continue to face headwinds in a rising rate environment. On Slide 13, we show our key capital metrics. In the fourth quarter, our CET1 capital ratio declined sequentially to 12.3% driven by $6.3 billion of common share buybacks and dividends, as well as the estimated $6 billion reduction in CET1 capital due to tax reform, which, as I noted earlier, had a roughly 40 basis point impact. Our supplementary leverage ratio declined to 6.7% and our tangible book value per share declined to $60.40, including the full impact of the $22 billion non-cash charge related to tax reform. In summary, we made good progress in 2017 with broad based revenue growth, positive operating leverage, earnings growth and a sizable return of capital to our shareholders. Importantly, we continued to deepen our client relationships and lay the foundation for sustainable client led growth and steady improvement in returns over time. We remain committed to our medium and longer term return targets and expect to show continued progress in 2018. For the full year 2018, we expect top line growth broadly in line with the medium term outlook we described in July at around 3%, plus or minus, with stronger growth in our operating businesses being offset by the continued wind down of legacy assets. We expect to achieve another 100 basis points of improvement in our efficiency ratio on a like-for-like basis, keeping in mind that we just adopted new rules on revenue recognition that will gross up both revenues and expenses by about $800 million annually with no impact on earnings. Credit costs should continue to grow, but more driven by the normalization of credit in ICG this year, having already absorbed material LLR builds in Consumer in 2017. And in total, operating margin expansion should drive improvement in earnings before tax across the firm. In addition, as I noted earlier, we expect our effective tax rate to be around 25% in 2018 with line of sight to a 24% rate over the next 2 years. This combination of higher earnings before tax, continued capital return and the impact of tax reform is expected to drive a significant improvement in RoTCE in 2018. As Mike noted earlier, given that our disallowed DTA is much smaller now post-tax reform, we'll no longer speak to our returns ex-DTA, but rather on the full amount of our TCE. Excluding the impact of tax reform, our return on total tangible common equity improved to roughly 8% in 2017 and we expect to make additional progress this year. So including the impact of tax reform, which benefits our returns by an estimated 200 basis points, we should be able to generate an RoTCE approaching 10.5% in 2018. Of course, this sets us on a path to exceed our original targets for 2019 and 2020 as well with the estimated benefit of tax reform moving those return targets up to roughly 12% and at least 13%, respectively. What we described at Investor Day was a balanced achievable plan that did not rely heavily on macro or regulatory tailwinds or on any single business and we believe we are as well positioned now as ever to deliver results through 2020 and beyond. In terms of earnings power, the macro backdrop has only gotten stronger with all major global markets having returned to growth and the US poised to benefit from a more competitive tax regime. Higher GDP growth or additional US interest rate hikes beyond the one we have embedded in this year's plan would provide a tailwind for us. We also had two more quarters of operating performance behind us, extending our track record in areas like TTS, Investment Banking, Private Bank and Securities Services and ICG. We're continuing to see progress in Equities and have extended our leadership in Fixed Income in a difficult market. In Global Consumer, we finished with a very strong second half in Asia and we returned to growth in Mexico cards earlier than we had planned, giving us confidence that we can accelerate our overall revenue growth in Mexico. In the US, while branded cards has gotten off to a slow start, likely delaying growth in that business until 2019, we showed good traction with our Citigold Wealth Management investment and retail services is growing at slightly above our medium-term outlook. We also demonstrated strong expense discipline and overall credit remains benign. Turning to the tax rate. As I noted earlier, we believe we have line of sight to reducing our effective tax rate to 24% over the next two years and, if you look at what was embedded in our Investor Day outlook, we had assumed our effective tax rate would tick up over time to around 33% by 2020. So by 2020, we now see the potential for a roughly 900 basis point improvement in our effective tax rate. This gives us even more confidence in our ability to generate and return capital. Despite the charge we took for tax reform, our capital position remains strong and we are on track to return at least $60 billion in capital over the 2017, '18 and '19 CCAR cycles, subject to regulatory approval. And while there are lots of moving pieces, we believe our ability to generate regulatory capital has only improved post tax reform as higher net income should more than offset any reduction in our annual DTA utilization. This brings me to my final takeaway, which is our confidence in steadily improving our RoTCE. As we said before, we believe we are in a unique position to improve our return on capital while also increasing our return of capital for a powerful impact on RoTCE, and we are committed to showing you progress each year as we move forward. And with that, Mike and I are happy to take any questions.