John Gerspach
Analyst · Evercore ISI. Please go ahead
Thank you, Mike and good morning, everyone. Starting on slide three, we show total Citigroup results. Revenues of $17.8 billion declined 4% from last year, and expenses decreased 2%, each driven primarily by the continued wind-down of Citi Holdings as well as the impact of foreign exchange translations. And credit costs improved, reflecting a reduction in the provision for benefits and claims due to asset sales in Citi Holdings as well as lower net credit losses, partially offset by a net reserve build this quarter as compared to a small release in the prior year. Net income of $3.8 billion declined 8% from last year, mostly driven by mark-to-market loan hedges and the absence of one-time gains in the prior period. However, we were able to offset some of this impact through underlying business growth. We also benefited from share buybacks, which drove a 4% decline in our average diluted shares outstanding. In constant dollars, Citigroup end of period loans grew 3% year-over-year to $638 billion and 7% growth in Citicorp was partially offset by the continued wind-down of Citi Holdings, and deposits grew 4% to $940 billion. On slide four, we show the split between Citicorp and Citi Holdings. Citicorp was again the predominant driver of profitability in the third quarter, contributing 98% of total net income. Pre-tax earnings of $5.6 billion in Citicorp declined by roughly $300 million year-over-year. However, this comparison includes losses on mark-to-market loan hedges this quarter as compared to gains in the prior year as well as certain previously disclosed one-time items that benefited the third quarter of 2015, including a gain on the sale of our merchant-acquiring business in Mexico and the reversal of valuation adjustment in our equities business. Together, these items drove a roughly $900 million negative variance in the year-over-year EBIT comparison, all of which was reflected in revenues. Excluding these items, Citicorp revenues would have grown 6% year-over-year, with broad-based growth across our institutional and consumer businesses, partially offset by lower revenues in Corp/Other. Citicorp expenses grew 3%, mostly reflecting volume growth as well as continued investments in the franchise, partially offset by efficiency savings. And cost of credit grew 8% from the third quarter of last year, driven by a larger reserve build. Most of the reserve build related to our U.S. Cards franchise, driven by the Costco portfolio acquisition, volume growth and the estimated impact of newly proposed regulatory guidelines on third-party collections, which I'll describe more in a moment. Credit quality remained broadly favorable across the franchise, with stable to improving loss rates in every region. Turning to Citi Holdings. Both revenues and expenses declined significantly year-over-year as we continue to wind down the portfolio. We reduced Citi Holdings assets by nearly half over the past year, ending the third quarter with $61 billion of assets, and we have signed agreements in place to reduce this amount by an additional $10 billion. Turning now to each business. Slide five shows the results for North America Consumer Banking. Total revenues grew 7% year-over-year. Retail banking revenues of $1.4 billion grew 2% from last year on continued growth in average loans and checking deposits of 9% and 10%, respectively. We generated this volume growth even as our branch footprint continued to shrink. We have spent the last several years reshaping our branch network, upgrading technology and deepening our focus on our core six markets, enabling us to grow revenues while reducing expenses and significantly improving the profitability of our retail bank. And now with the right footprint and infrastructure in place, we are beginning to invest for additional growth by enhancing our segmentation strategy focused on the Citigold wealth management platform, improving our digital and mobile banking capabilities and continuing to upgrade the network with smart branches and dedicated Citigold centers. Turning to branded cards. Revenues of $2.2 billion grew 15%, reflecting the first full quarter of contribution from the Costco portfolio as well as modest organic growth. Excluding Costco, we generated 1% underlying revenue growth as we are beginning to lap the investment program we started last year and a portion of the new balances are maturing to full rate. Turning to Costco. The early results continue to be very encouraging. New account acquisitions have far exceeded our expectations at nearly 800,000 to date. Purchase sales have totaled roughly $28 billion to date, with over 70% being out of store, indicating that customers are using this card first for their everyday purchases. And the loan portfolio had grown to over $14 billion as of the end of the third quarter. Finally, retail service revenues of $1.6 billion improved 1% from last year. We saw better-than-expected average loan growth in retail services this quarter, up 2% sequentially, which offset the absence of two portfolios we sold in the first quarter as well as the impact of renewing and extending several partnerships. Total expenses for North America consumer were $2.6 billion, up 12% from last year, mostly reflecting the Costco portfolio acquisition, volume growth and continued marketing investments. Costco-related expenses were somewhat elevated this quarter as we addressed higher-than-anticipated service volumes in the weeks following the conversion. And finally, credit costs in North America increased significantly from last year. Net credit losses increased 6% to $929 million, driven by volume growth. And we’ve built over $400 million of net loan loss reserves during the quarter, including nearly $450 million in branded cards and retail services. Roughly a third of this amount was related to the acquisition of the Costco portfolio as we previously described. Another third was related to volume growth in normal seasoning in the portfolios. And the remaining third predominantly reflected the estimated impact of newly proposed regulatory guidelines on third-party collections. In branded cards, the NCL rate declined to 225 basis points this quarter, reflecting the addition of the Costco portfolio, which did not incur any losses during the quarter as we had generally excluded late-stage delinquencies from the acquired loans. Excluding Costco, the NCL rate in branded cards has been in the range of roughly 280 basis points year-to-date. We expect the loss rate on Costco to be lower than the existing portfolio, but this benefit will likely be offset by the impact of seasoning as well as the estimated impact of the proposed regulatory guidelines I just mentioned. So we expect the NCL rate to remain in the range of around 280 basis points next year with some quarterly variability. In retail services, the loss rate has been in the range of around 410 basis points year-to-date, and we expect it to increase to around 435 basis points next year, again, primarily reflecting the impact of seasoning and the proposed regulatory guidelines. Importantly, these NCL rates are consistent with our return goals for each business, with branded cards targeting at least 225 basis points of ROA and retail services in the range of around 250 basis points. On slide six, we show results for International Consumer Banking in constant dollars. In total, excluding the impact of a one-time gain on the sale of our merchant-acquiring business in Mexico last year, revenues grew 4% and expenses were flat to last year. In Latin America, excluding the prior year gain, consumer revenues were up 5% as continued growth in retail banking, which grew 11% year-over-year, was offset by a decline in cards. These retail banking results reflect strong volume growth, with average loans and deposits increasing 8% and 12% respectively. Latin America cards revenues declined from last year. However, we continue to see signs of recovery in that business this quarter, which I'll cover more in a moment. And finally, expenses were flat year-over-year in Latin America, resulting in significant positive operating leverage. As Mike mentioned earlier, we are continuing to invest in our Mexico consumer franchise to drive sustainable growth, with initiatives to enhance our branch network, digital capabilities and service offerings. We expect to maintain positive operating leverage next quarter and each year throughout the investment period, driven by revenue growth as well as cost savings from upgrading and standardizing our technology platforms. Turning to Asia. Consumer revenues grew 3% year-over-year, driven by improvement in Wealth Management and cards, partially offset by the continued repositioning of our retail loan portfolio. Wealth Management revenues grew 11% from last year on improving investor sentiment and continued positive AUM inflows. And cards turned positive as well with revenues up 4%, driven by modest volume growth, a continued improvement in yields and abating regulatory headwinds. Retail lending revenues remained under pressure as we continued to shift our portfolio away from lower-return mortgage loans this quarter. While this shift drove a modest decline in average retail loans and lending revenues, our goal is to build a higher-return, more balanced portfolio over time. And finally, total credit costs grew 13% in our international consumer franchise, reflecting a modest reserve build this quarter compared to our release in the prior year, while loss rates remained favorable. On slide seven, we show some key performance indicators for our global branded cards franchise, including year-over-year growth in purchase sales, average card loans and revenues. In North America, as you can see, these trends show a significant positive impact from the Costco portfolio acquisition. But even excluding that transaction, we continue to show progress in our existing franchise with organic growth in purchase sales, average loans and revenues this quarter. As I just noted, in Asia, we have also achieved revenue growth year-over-year, which we expect to continue going forward. And finally, in Latin America, we achieved growth in both purchase sales and average loans this quarter, but revenues remained down 6% versus last year. This year-over-year comparison was affected by certain episodic fee revenues in the prior period. On a comparable basis, card revenues in Latin America would have been down 3% versus last year, reflecting the continued impact of higher payment rates. With continued growth in purchase sales and average loans, we expect Latin America card revenues to return to sustainable growth in the second half of next year. Slide eight shows our global consumer credit trends in more detail across both cards and retail banking. Credit remained broadly favorable again this quarter in every region. The decline in the NCL rate in North America mostly reflects the impact of the Costco portfolio, which, as I mentioned earlier, did not incur any losses this quarter. Excluding Costco, the NCL rate would have been flat to the prior year at 2.2%. And the NCL rate in Latin America showed particular improvement as well. However, as our loan portfolio continues to grow in season, we still expect this NCL rate to run closer to 4.5% as we go into next year. On slide nine, we show the year-over-year EBIT walk for consumer for the third quarter. When we presented this slide last quarter, our first half EBIT comparison was affected by several factors, including the comparison to much stronger prior year periods in wealth management, the early stage of our organic cards investments, the expenses we were absorbing on Costco before we had the full benefit of the revenues on that portfolio and the impact of significant repositioning charges in the first quarter of this year. Now in the third quarter, you can see that we're beginning to build momentum again. We generated business growth in areas like Asia and North America cards as well as the retail and commercial businesses in both North America and Latin America. We are beginning to lap the impact of our branded cards investments on rebate and rewards costs and saw a full-quarter benefit from the acquisition of the Costco portfolio. And Wealth Management revenues continue to recover with improving investor sentiment. In total, we generated 5% underlying revenue growth in our consumer franchise this quarter. And while expenses were up as well by 7%, we still grew our operating margin by roughly $150 million year-over-year, and we believe we can operate closer to flat operating leverage in the fourth quarter. Of course, we faced credit headwind this quarter as we built loan loss reserves compared to our release in the prior year. However, some of the current quarter reserve builds were related to Costco and the proposed regulatory guidelines I mentioned earlier and shouldn't recur at these levels. So overall, while we still face some headwinds, we feel good about the direction of the consumer franchise. Turning now to the Institutional Clients Group on slide 10. Revenues of $8.6 billion in the third quarter grew 2% from last year, driven by Fixed Income, Investment Banking and Treasury and Trade Solutions. Total banking revenues of $4.3 billion grew 7% from last year. Treasury and Trade Solutions revenues of $2 billion grew 8% in constant dollars, driven by continued growth in transaction volumes with new and existing clients. The TTS business remains core to our institutional strategy, delivering integrated solutions to our multinational clients and deepening our operating relationships with them across multiple products and markets. Investment Banking revenues of $1.1 billion grew 15% from last year on strong debt underwriting activity, partially offset by lower equity underwriting revenues. Private Bank revenues of $746 million were up 4% year-over-year, driven by loan growth, improved spreads and higher managed investment revenues. And Corporate Lending revenues of $450 million also grew 4%, mostly reflecting higher average loans. Total Markets and Securities Services revenues of $4.5 billion grew 11% from last year. Fixed Income revenues of $3.5 billion were up 35%, with both rates and currencies and spread products contributing to revenue growth. Rates and currencies grew over 30% year-over-year, with particular strength in G10 Rates, reflecting strong client activity in a more favorable environment. And spread product revenues grew over 40% as credit and securitized markets continued to recover from the depressed levels we saw in late 2015. Turning to equities. Excluding a positive valuation adjustment in the prior year of approximately $140 million, our revenues were down 23% year-over-year, driven by lower client activity and a less favorable environment, particularly in derivatives as well as the comparison to a strong quarter in Asia last year. Finally, in Securities Services, revenues grew 4% year-over-year as increased client activity, higher deposit volumes and improved spreads more than offset the impact of divestitures. Total operating expenses of $4.7 billion were down 1% year-over-year, driven by efficiency savings, lower legal costs and a benefit from FX translation. On a trailing 12-month basis, excluding the impact of severance, our comp ratio remained at 27%. Cost of credit was a benefit of $90 million in the third quarter as net credit losses were largely offset by previously existing reserves and we also saw a net benefit from ratings upgrades, reductions in exposures and improved valuations. On slide 11, we show the year-over-year EBIT walk for ICG on a year-to-date basis, which shows continued significant improvement from the start of the year. Given the strong revenue performance this quarter, we're now showing 2% growth on a year-to-date basis in our accrual and transaction services businesses as well as markets and banking. And we were able to achieve this growth while maintaining our operating discipline, with expenses up just 1% even while we continue to invest in the franchise. The most significant year-over-year drag comes from other revenue items, including the impact of the Venezuela devaluation in the first quarter as well as mark-to-mark losses on loan hedges, driven by spread movements. As part of our ongoing risk management efforts, we use loan hedges to manage our credit risk concentrations using predominately single main CDS positions against specific exposures in our portfolio. While these positions provide an economic hedge and help us manage concentrations to any particular client, sector or region, they are accounted for on a mark-to-market basis. And this year, we've seen consistent spread tightening in these positions driving mark-to-market losses in comparison to the spread widening we experienced last year, which drove significant gains. Slide 12 shows the results for Corporate/Other. Revenues decreased year-over-year largely due to the absence of the contribution from our equity stake in China Guangfa Bank, which we sold this quarter. And expenses increased, mostly reflecting our sponsorship of the U.S. Olympic team this year as well as higher consulting cost related to the timing of the resolution plan submissions. On Slide 13, we show Citigroup's net interest revenue and margin trends. The bars represent net interest revenue per day for each quarter in constant dollars, showing consistent growth year-over-year in Citicorp while Citi Holdings has continued to shrink. Our net interest margin was 286 basis points this quarter, lower than our previous outlook of around 290 basis points as the benefit from Costco and other loan growth was offset by lower trading NIM and higher-than-anticipated cash balances during the quarter as we supported client activity. Looking to the fourth quarter, we expect NIM to remain relatively flat to this level. On Slide 14, we show our key capital metrics. During the quarter, our CET1 capital ratio increased to 12.6%. Our supplementary leverage ratio was 7.4%, and our tangible book value per share grew by 8% year-over-year to $64.71, in part driven by a 4% reduction in our shares outstanding. Before I turn it over to questions, let me make a few comments on our outlook for the fourth quarter. In consumer, we expect to continue to generate year-over-year revenue growth in constant dollars across North America, Asia and Latin America, although, sequentially, mortgage activity could be seasonally slower versus the third quarter. In the institutional franchise, we expect markets to reflect a normal seasonal decline from the third quarter, but revenues still should improve year-over-year. And Investment Banking revenue should be broadly stable sequentially, assuming that market conditions remain favorable. In Corporate/Other, revenue should continue to run close to 0. Turning to expenses. We expect core expenses in Citicorp to be down modestly from the third quarter, reflecting the absence of certain episodic costs, lower compensation expense and other efficiency savings, partially offset by seasonally higher marketing expenses and ongoing investment spend. And cost of credit in Citicorp should be higher than the third quarter, assuming that credit costs in ICG normalize versus the benefit we saw this quarter. In consumer, the LLR build should be lower in the fourth quarter. However, we also expect NCLs to be higher as the Costco portfolio begins to incur losses and we continue to see the impact of volume growth. Finally, we expect Citi Holdings to operate around breakeven. And with that, Mike and I are happy to take any questions.