Hello, and welcome to Citi's Third Quarter 2016 Earnings Review with Chief Executive Officer, Mike Corbat and Chief Financial Officer, John Gerspach. Today's call will be hosted by Susan Kendall, Head of Citi Investor Relations. [Operator Instructions] Also, as a reminder, this conference is being recorded today. If you have any objections, please disconnect at this time. Ms. Kendall, you may begin.

Thank you, Brian. Good morning and thank you all for joining us. On our call today, our CEO, Mike Corbat will speak first, then John Gerspach, our CFO, will take you through the earnings presentation, which is available for download on our website, citigroup.com. Afterwards, we'll be happy to take questions. Before we get started, I would like to remind you that today's presentation may contain forward-looking statements, which are based on management's current expectations and are subject to uncertainty and changes in circumstances. Actual results in capital and other financial condition may differ materially from these statements due to a variety of factors, including the precautionary statements referenced in our discussion today and those included in our SEC filings, including, without limitation, the Risk Factors section of our 2015 Form 10-K. With that said, let me turn it over to Mike.

Thank you, Susan, and good morning, everyone. Earlier today, we reported earnings of $3.8 billion for the third quarter of 2016 or $1.24 per share. I have to say that I'm very encouraged by the underlying momentum across our franchise, notably in several areas where we've been investing. In our Global Consumer Bank, we saw revenue increases in every business line and geography, excluding the impact of a one-time gain last year in Mexico. In the U.S., we realized the benefit of our first full quarter of the Costco portfolio, which is exceeding our expectations in every key metric. The remainder of our branded cards portfolio as well as retail services also delivered modest revenue growth as did our more focused retail branch network. In our institutional businesses, revenues increased 2%, as meaningful improvement in nearly every banking and markets product was partially offset by a swing in the mark-to-market value of loan hedges. Our Fixed Income franchise continued to benefit from strong client engagement across both our corporate and investor client base. And the backbone of our global network, Treasury and Trade Solutions, generated year-over-year revenue growth for the 11th consecutive quarter despite the low rate environment. In both our consumer and institutional businesses, we continued to grow both loans and deposits. Consistent with our strategy, we continue to shift our resources to where they can generate the best returns for our investors. This can mean investments like Costco or divestments of certain businesses. For example, this month, we announced agreements to sell our retail banking operations in Argentina and Brazil and plans for significant investment in Mexico. As a sign of our commitment to Mexico, a market where we have real scale and confidence in its growth prospects, we're integrating the local brand with Citi's, and the franchise…

Thank you, Mike and good morning, everyone. Starting on slide three, we show total Citigroup results. Revenues of $17.8 billion declined 4% from last year, and expenses decreased 2%, each driven primarily by the continued wind-down of Citi Holdings as well as the impact of foreign exchange translations. And credit costs improved, reflecting a reduction in the provision for benefits and claims due to asset sales in Citi Holdings as well as lower net credit losses, partially offset by a net reserve build this quarter as compared to a small release in the prior year. Net income of $3.8 billion declined 8% from last year, mostly driven by mark-to-market loan hedges and the absence of one-time gains in the prior period. However, we were able to offset some of this impact through underlying business growth. We also benefited from share buybacks, which drove a 4% decline in our average diluted shares outstanding. In constant dollars, Citigroup end of period loans grew 3% year-over-year to $638 billion and 7% growth in Citicorp was partially offset by the continued wind-down of Citi Holdings, and deposits grew 4% to $940 billion. On slide four, we show the split between Citicorp and Citi Holdings. Citicorp was again the predominant driver of profitability in the third quarter, contributing 98% of total net income. Pre-tax earnings of $5.6 billion in Citicorp declined by roughly $300 million year-over-year. However, this comparison includes losses on mark-to-market loan hedges this quarter as compared to gains in the prior year as well as certain previously disclosed one-time items that benefited the third quarter of 2015, including a gain on the sale of our merchant-acquiring business in Mexico and the reversal of valuation adjustment in our equities business. Together, these items drove a roughly $900 million negative variance in the year-over-year…

[Operator Instructions] Your first question comes from the line of Glenn Schorr with Evercore ISI. Please go ahead.

Hi. Thanks very much. First and foremost, a big-picture question. I think you showed a lot of progress in turning around growth in both international consumer and cards, keeping expenses flat, credits fine, shrinking the share count, all the good stuff. So when I look at slide 19, I want help in your words interpreting it. At Citigroup, the return on tangible is not where you want it to be, not earnings, the cost of capital. Excluding the disallowed DTA, it's a lot closer at 9.2%. When you look at GCB and ICG, they're even better. So I guess, I'm curious on how you evaluate where profitability is and where it should be. Not sure you're ready to roll out goals for next year yet, but just any guidance there would be great.

So, I mean, Glenn, this is a perfectly fair question. What you see in Corp/Other, I think we laid this out in some of the slides we used at the Financial Services Conference early in September. We recognized that we've got a lot of capital sitting there in Corp/Other. Some of it is capital we're holding above what we would say is our target capital. And again, we're waiting to see where the whole CCAR process and the various rules as far as Basel III enhanced or Basel IV come out, but we recognize our debt capital there. And that's also where you got the DTA capital that we backed out at the bottom. So there is improvement clearly that we intend to drive in GCB. We still have the target there of 20%. ICG is closer to where we had set the longer-term goal of 14%, and we still have a ways to go in getting that 9.2% up to that overall target of 14% that we set out. A good piece of that will come from continued business growth and continued expense efficiencies. A small bit will come as we continue to wind down holdings, and the rest of it will come as we continue to increase the amount of capital that we're able to return to our shareholders.

Fair enough. Two small ones to follow up. Specifically, on the loan hedges in ICG, will they -- are they always going to be offsetting the positives? In other words, is that how the hedges will work? And we'll just have to deal with the negative line when things are going well? And then on securitized products that were up 40%, what specific products are there? And does it feel sustainable for now in your opinion?

Let me tackle the first question as far as -- what was the first question on the loan hedge? [indiscernible] Glenn, sorry. Just kidding, just kidding. I think that what we've seen in the last two years, but really, in the third quarter in each of the years, is an outsized movement in credit spreads. And that's really been reflecting in those loan hedges. The results that we're getting on those loan hedges, the large gain in last third quarter and the heavier losses now that we've taken in the second and the third quarter, I think that's more reflective of a wider spread, larger spread movement, then this is the way it's always going to be. Because we've had these hedges, these types of hedges on in the past. And you haven't seen -- you've seen some variability, but the volatility that we've seen in each of the last two years, I just think is a bit outsized. So I don't think -- I can't tell you when it's going to stop, but that's not something that I think that's going to be -- carry with us into the future.

And Glenn, on the spread products side of things, I think what you've seen here is the years progressed and we moved more towards a more likely shift towards higher rates. I think you've seen a relatively strong calendar on the debt issuance side, which always helps fuel secondary activity, and I think people are now focusing on positioning or repositioning their credit portfolios for an environment in the U.S. of higher rates. So again, we've beaten spread products down. There's some pretty low volumes and some pretty low numbers. So it's our expectation that, again, around a backdrop of a path towards slowly increasing rates and repositioning the portfolios, volumes continue to work their way back up. We don't see any big spike back up, but we expect it to continue to work its way back up.

All right. Thanks very much for that.

Thanks, Glenn.

Your next question comes from the line of John McDonald with Bernstein. Please go ahead.

Hi. Good morning. Bigger picture question on cards, guys. It's nice to see the traction on the card metrics from the investments in terms of account growth, loans and revenues. Look like they're picking up now. But as you said, you've also got this upfront investment and provisioning that you're doing. I guess, bigger picture, where are you in terms of this investment cycle in cards? And where do you see maybe an inflection point with the profits, net profits begin growing and the ROA gets closer to that targeted range that you have?

Yes, it's a fair question, John. So we mentioned the fact that now we're beginning to lap some of the investment activity to grow the organic portfolio. When we brought on Costco, we said that just given the purchase accounting, Costco will not be really accretive to our earnings until sometime in the latter part of '17. It's going to take at least a full year to really get there before it gets accretive just because of the way the loan loss reserve mechanics come. So I'd say that we're at a point now in cards, it may stabilize. It may be, from a return point of view, be slightly down again in '17. But then I would expect it to begin to tick up. I can't give you the exact timing, John, but it's sometime either in late '17 or certainly in '18. And then throughout '19, we should see a steady drive towards increased profitability coming out of the cards business.

And John, if you look at the three, in essence, things that we've been working. Again, as John mentioned, overcoming some of the regulatory headwinds that were there. We've also talked about having a number of or really all of our important renegotiations behind us, and so that's now done. And the third piece is that we've got our products in place. We've got our cash back in place. We've got our global rewards program in place, and we've built and put those out there. And now it's really supporting and driving growth, and a lot of what you've seen is now turning toward is the increase in terms of marketing and really trying to drive volume towards and client acquisition towards those cards. And that's probably the spending that you continue to see from this point forward.

Okay. Thank you. And then just as a follow-up, a separate question on CCAR. Just wanted to get your thoughts on the recent proposed tweaks in CCAR. As you've discussed, John, unlocking the value trapped by DTA requires you to eventually start returning more capital than you're generating. Do you have any increased clarity or confidence after CCAR last year and then the tweaks proposed this year that you can accelerate payouts to a level of net reduction in the next year or two?

So John, I'd say that everything that you saw come out from Governor Tarullo's speech, there's nothing in that speech that is inconsistent with what we want to drive towards. So we don't see any reason to think that we can't eventually get there. I think that the question is timing. And as we've said, that's something that we'll consider each year as we go through our CCAR process. You've seen us have significant increases in that capital return over the last two cycles. And that's our goal, is to continue to increase that capital return, as I think Mike said in his opening remarks.

Okay. But in terms of the timing, there's still some uncertainty in terms of what kind of pace that we could expect over the next year or two?

Yes, I think you have to be somewhat cautious in that. We haven't seen -- we heard the speech and the tweaks. Clearly, what Governor Tarullo laid down in that speech, I would say, are manageable. There's an NPR that is going to be published early next year. I'd like to read that NPR before I made any comments, and I certainly would like to see what scenario we're going to be looking at in next year's CCAR test. So there's a few things that, I think, Mike and I would like to be able to work our way through before we gave you a specific answer on that question.

Okay. Fair enough. Thank you.

Okay.

Your next question comes from the line of Jim Mitchell with Buckingham Research. Please go ahead.

Hey. Good morning, guys. Maybe on the card business. You guys, I think, had 5% quarter-over-quarter growth in period balances. So obviously still very good momentum. Can you help us think about, was that a big flurry upfront and it's starting to slow? Or you're seeing that momentum continue? How do we think about how we think about the next quarter or two in terms of the pace of new signups?

Well, when you take a look -- don't forget, there was a lot of pent-up demand in Costco as far as for new account acquisition. And clearly, with Costco not issuing cards for 6 or 7 months, we've certainly captured that. I have to admit, we've been favorably, nicely surprised by the way that the Costco portfolio has grown. We bought that -- when we took that portfolio on, it was -- it came on our books at $10.6 billion. When we reported second quarter and the first 10 days, it had grown to $11.3 billion, and now it's looking at something in excess of $14 billion. So we benefited from very strong growth in the Costco portfolio. I don't think that I'd want to say that we can expect to have that type of sequential growth out into the future, but we'd still expect that portfolio to yield very good results. And as Mike and I have both said, the portfolio performance so far, the relationship with Costco, the overall relationship is just exceeding our expectations.

So would you say that in terms of the long-term accretion, obviously, the next few quarters, you won't see it. But long term, has it increased your expectation around accretion?

I'd say that it gives us greater confidence in pointing towards that ROA target of 225-plus basis points.

Okay. Fair. And then one last question on expenses. You gave guidance for next quarter, but as we think about next year, all the puts and takes to sort of the investment spending in Mexico, continued investment spend in retail and cards, how do we think about overall? Can you still kind of get efficiency savings to kind of fund a lot of that and keep expenses reasonably flat? Or how do we think about that?

Well, I don't want to commit to flat expenses yet for '17. We're going through our budget process now. I think we'll have a little bit more to say about '17 guidance when we report fourth quarter earnings. But again, we're not looking at a large-scale investment program going into next year. But there are investments that we want to make, and we think that they're important. But I -- we're not going to surprise you with some incredible amount of operating expense growth, but I'm not willing to commit to flat operating expenses at this point in time.

That's fair. But do you think it's on the repositioning and restructuring charges, legal charges? I think we're at 500 basis points year-to-date. You guys have been targeting 200. Do we start to see some at least the repositioning stuff come down?

I don't think I'm surprised that we're at -- that's not a number that --

Maybe I'm doing the math wrong. I think that's what I calculated.

Yes. I don't think so. It's in the higher 200 at this point in time. And we'll likely -- what we said that we thought that we'd be at somewhere around 200 basis points, which is kind of where we were last year. This year, given the first quarter revenues, where they were, it's likely to be a little bit higher, maybe 225. Again, I don't want to say that we're going to stay in that 200 to 225 range next year, but I certainly don't see it growing to 500 basis points, Jim. No.

Right. I think I was doing it as a percentage of expenses. My apologies.

That’s okay.

Okay. Thanks.

Your next question comes from the line of Steven Chubak with Nomura. Please go ahead.

Hi. Good afternoon. So John, in the media call, you had indicated that the equities business could increase its ranking to number 5 or number 6 globally, which, from what I can gather, implies about $3.5 billion to $4 billion of revenues versus the current run rate of about $2.8 billion. I was hoping you could speak to how you plan on closing the gap. Does it require additional investments from here as we think about the expense outlook going forward? Or can you close the gap with the current personnel and resources that you have in place right now?

Steven, it's Mike. The numbers, I would say, as we look at kind of where we are, which is in 8, 9 position going, as John described, to 5 6 is, it varies a bit by quarter and will vary a bit based on some of the volumes. We're at about $250 million of revenue per quarter, so theoretically, about $1 billion of revenue a year. We feel that the investments that we've talked about in the investment -- in the equities business are largely done and primarily focused on really two key areas, one is an investment in terms of technology, which is critical, certainly to the future of the equities business and second, it's coming out of a resizing, rescaling that we've gone through in our equities business of making sure we've got the right people in the right positions and being out there and getting talent, both internally and externally, into the right seats. And I would describe that as largely done. So really, from here, it's up to us and up to our team to execute. I would say, and I don't put this out there as an excuse, but I think it is a reality that in a very challenged volume market, it's tough to take share. So we're getting the right signals in terms of some of the early KPIs around broker votes, around some of the feedback of some of the services that come back and tell you your ranking. We just haven't seen that yet translating or manifesting itself into significant changes. But I think you saw us a while back say we were going to do this in the investment bank, and we made improvements there. We said we were going to do this in the private bank, and we've made improvements there. And so this is one of those things. We're going to hold ourselves to our commitment to deliver. Our people are certainly committed around that. And obviously, it'd probably, in this kind of environment, just take a little bit of time.

Thanks, Mike. I really do appreciate all the color there. And switching gears for a moment, just moving on to the capital side. I recognize some reluctance to speak to -- speak about a proposal that is not yet official. But based on some of the guidance that have been given with this new SEB calculation, I was hoping you could clarify, based on the latest CCAR results, where you think that minimum ultimately shakes out. And then given the volatility in CCAR results year-to-year, how you're thinking about the additional cushion you might want to maintain above any designated minimum.

Steven, I think that most of the analysts that published kind of captured where the SEB would turn out for us. I think most of the estimates call it less around an SEB of 270 basis points against a CCB of 250. And that's pretty much where we would put the number as well. We have not yet begun to really contemplate exactly how much cushion we need around that because, again, haven't seen the final NPR. So it's a little bit hard to talk about cushion against the speech. I'd just assume to see the rules before we actually get into public discussion about whether or not we need cushion. We also need to -- if this is the way it's going to be, you need then to also reassess just how variable those results are. So we'll look at all of those things. As I said, our initial view, based upon Governor Tarullo's speech, is that the proposal that he put forward seems to be manageable from our perspective.

All right. Thanks, John. And then just one more quick one for me on looking at the capital denominators, it looks like your leverage exposure actually increased quarter-on-quarter even as assets and RWAs are flat. And given the strength in your SLR ratios, I know you've spoken to this in the past, where you're well above designated minimums and some of your European competitors might be more constrained. Are you seeing opportunities to deploy some of that additional balance sheet towards SLR-intensive opportunities maybe on the derivatives side specifically?

Yes, I wouldn't say it's focused so much on the derivatives side, but obviously, we've put some of our balance sheet capacity to work in areas like prime brokerage just to build it right back into your initial question as far as equities, where we're clearly putting more balance sheet to work there. And in this quarter, we had a little bit more, I think, increase in some of the off-balance sheet things, a few more commitments, et cetera, et cetera, but nothing staggering. And again, at 7 4, I think the word robust might even be an understatement. So --

I would agree, John. Well, thank you for taking my questions. Appreciate it.

Not a problem, Steven.

Your next question comes from the line of Mike Mayo with CLSA. Please go ahead.

Hi. I have two questions that relate to the trade-off between results today and results in the future. And the first relates to operating leverage, which this year is negative 400 basis points according to your slide three. That would be for both Citigroup and Citicorp. On the other hand, the linked quarter progress is decent. So I'm trying to figure out how you manage that trade-off between maybe a little less investment spend a day for better earnings versus you want it to protect the future. And I think, what I heard you say is you're in the late innings for the card investments but in the early innings for additional Mexican investments.

Yes, Mike, that is clearly a trade-off that we're constantly balancing. And we said going into the year that this year, because of the cards investment and the fact that the cards investments impact us both on a revenue as well as expense line, it was going to be particularly challenging this year from an operating leverage point of view. We're now -- you're now seeing the momentum come through. And again, we believe that we're going to continue to be able to share that momentum in the cards business. We've got the positive operating leverage now in our Asia consumer business and in our Mexico consumer business. And even though, certainly, in Mexico, this is two quarters in a row now of positive operating leverage. We've said that we intend to have positive operating leverage in Mexico in the fourth quarter. And then on a going-forward basis, the way we're looking at it right now, even with the investment spend that we want to do, we do believe that we'll be able to generate positive operating leverage in our Mexico consumer business in the next couple of years. Now I can only say that on an annual basis, I don't think anybody commit to quarterly operating leverage. There's always one or two things that happen. But our target next year is to produce positive operating leverage for the full year in Mexico.

And Mike, on each of those, I would add to what John said. We talked about it in cards. We haven't necessary talked about it the same way in Mexico, but it holds true, that a lot of the cards spend we needed to do was catch-up, that we were in a position or weren't in a position through the crisis to be making those investments that we probably wanted to or need to, to be competitive in the U.S. And you've seen us do that. Now I would say the same largely holds true for Mexico. If you look at some of our Mexican competitors, whether they're Mexican-owned or owned by other national banks, nationalistic banks, I would argue that we've under invested in that franchise, and some of this is really catch-up. And to the latter part of your question or statement, I don't think we're necessarily forecasting that there's a lot more that we need to do from here. We think that the $1 billion over the next four years, primarily focused on technology, branches, ATMs, puts us back in a competitive position.

So do you think that Citigroup will show positive operating leverage in 2017?

Mike, let us work through the budget, and then we'll talk to you when we announce fourth quarter earnings.

And then the second question relating to the trade-off between today and the future. I know you don't like having a 7.8% ROTCE or 9.2% as you show on slide 19. What about accelerating the realization of some of those disallowed DTAs by selling appreciated assets such as Mexico? I mean, one choice is to invest in Mexico. Another choice is to sell Mexico, get the gain, redeploy the proceeds and the buyback, get the certain benefit today as opposed to less certain benefit down the road.

I think you framed it well in terms of today versus the future, and we remain consistently constructive in terms of Mexico at the broad level as well as our franchise in Mexico. And in a world, certainly, for my opinion, that we're growth in topline growth is going to remain tough, positions like that are to be treated well. And so we look at the intermediate to longer term prospects of our earnings and capital generation capacity or capability in Mexico as being very accretive to our shareholders. And as you've seen, we've got plenty of opportunity through our earnings and through the other things we're doing DTA and other to generate significant amounts of capital and to continue to address the denominator problem that we have in terms of continuing to take share count out.

All right. Thank you.

Your next question comes from the line of Ken Usdin with Jefferies. Please go ahead.

Good morning. Thanks. I was wondering if you could just walk us through a little bit of just kind of your underlying outlook for credit outside of the comments you've made about the card normalization and just the ratios that are going to move upward as the book start to season. Can you just give us some color just maybe North America versus rest of the world? Any signals whatsoever of credit normalization? Any pockets of weakness? You did mention some GDP strengthening in a couple of specific markets. But just how does credit feel to you as you look forward?

Right now, credit feels pretty good, I have to admit. We don't see -- again, we think that rates may inch up a little bit next year, but again, we're not seeing anything that would suggest some change in the cycle at this point in time. Part of that is, again, we're focused on a very specific target client, and so we don't exactly have this broad mass-market approach in most of our businesses, which might insulate us a little bit. But at this point in time, with the underwriting practices we have in place, we feel really good about credit in North America, in Latin America, in Asia.

Okay, great. And then just on the ICG side, as far as just the business growth, loans have been certainly growing. A couple of peers are growing faster, but you have that non-U.S. business. So can you just talk about demand for credit and where you sit in terms of willingness to continue to push that directionally as well as you continue to grow treasury and trade and the other parts of ICG?

Yes. I think the way, Ken, that you characterized it there is probably appropriate in that loan demand is reasonable. But again, as we think about the extension of loans, we're facilitating a client relationship with the extension of that loan. And so as our clients need to expand and grow around the world, we're there to support them. And so as you look at a business model that supports largely Fortune 500, Fortune 5000 types of companies, and you look at global growth rates in the world, I think that the growth rates we're posting there make sense. And I think within the scheme of the environments are prudent and reasonable. And I would expect to continue to see, all things considered, similar types of growth rates into next year. If you look at the world next year, growth rates globally coming up a bit with probably parts of the emerging markets rebounding better or faster than parts of the developed economies. And I would expect loan growth to largely mimic that.

Okay. Got it. Thank you, Mike

Your next question comes from the line of Erika Najarian with Bank of America. Please go ahead.

Yes. Just a follow-up for me. John, you mentioned in the last call that the restriction in terms of taking market share or the capital restriction that we should think about is the GSIB surcharge. And in light of the continued market share opportunities and your efforts in the equities business, is there natural RWA roll-off that can continue to fund balance sheet allocation higher in ICG rather than taking it from something else that's revenue generating? I don't know if I quite articulated that question well.

Well, I -- the way I'm interpreting the question is does our focus on managing to a 3% GSIB surcharge, is that going to impact our ability to seize opportunities?

Correct.

Yes, and it may, and quite frankly, in some cases, if the only thing that you view is being growth is growing revenues. Again, we're focused on improving our returns, returns on assets and specifically, return on ROTCE. And so as we look about where we're going to employ capital or where we're looking at growth opportunities, we do that with a focus on improvement in each of those areas. And so far, we haven't seen anything that would indicate that we need to step outside that 3% GSIB category right now in order to seize opportunities that are accretive to our ROA and our ROTCE. So maybe we've had to reapportion capital from something that is less -- produces lower ROA or lower ROTCE in order to move it into a higher ROA or ROTCE. But we think that's the right way to manage resources.

Okay, great. And just a follow-up. I just wanted to make sure I understood your response to John's question correctly when he was asking about card. Just taking a step back, as we think about operating leverage in the North American consumer bank overall, should we interpret your answer as operating leverage is likely going to be more achievable in 2018, given the investment cycle?

Yes, and I'm trying to avoid getting specific in years and everything else. We're working through a lot of that right now. But in very broad terms, yes, it will be more likely to be in '18 than it will be in '17, just given everything else. But again, I'm not able to give specifics on any year at this point.

Your next question comes from the line of Betsy Graseck with Morgan Stanley. Please go ahead.

Hi. Good morning. Hey, just a couple of questions. One is just to follow up a little bit on the investment spend in Mexico. I just -- I know I heard you indicate the branches and ATMs, et cetera. Is that getting it up to speed with what you've been doing globally? Or is there something else? I know that's moving it forward. Is that going to be at the cutting-edge of what you're doing globally? Maybe you could speak to also how you're tying together the network between the U.S. and Mexico as well.

Sure, I'll start. So if you look at our footprint in Mexico, we've got about 1,500 branches in Mexico today, and I'd say a lot of that investment spend, if you went down there and looked, Betsy, is getting these branches up to where they should be from an appearance, from a technology perspective. The other piece is today, we’ve got about 7,500 ATMs in Mexico. We want to do two things. We not only want to move towards smart ATMs as Mexico and Mexico banking move more towards digital. We also want to increase the number of ATMs. And what we've talked about is going from 7,500 to 10,000. And at the same time, going to the earlier part of your question, you'll see us continuing to employ our strategy around branch optimization. And the introduction of smart branches gives us that flexibility that you've seen us using in Asia, in the U.S. and other parts of the world around that. And so it's kind of a combination of those. And the other piece we talked about is the technology piece, and that technology piece really serves our ability to continue to bring the platforms of the historic Citi together with Banamex, now Citibanamex, and trying to make sure we're offering the best of each to each.

And that's within Mexico, the Citibanamex, the Citi piece in Mexico and the Banamex piece in Mexico coming together, not Citi U.S. linked up with Mexico Banamex?

No.

Okay. And then Mexico's had real-time banking for a while. I know that here in the U.S., we're beginning to launch that. I know you -- there's a press release I saw that you were going to be joining Clear Exchange. So maybe if you could speak a little bit to what your goals are there for real-time banking. And is there anything on money transfer in general between the two countries as well?

Well, starting at one, I don't have the statistics in front of me. But when you look at branch transactions in Mexico and the way our customers like to bank, they're very, I guess, for lack of a better term, branch-dependent or they really favor coming into the branches. And so the move towards digital is occurring certainly slower than the U.S. or parts of Asia. But we want to make sure we're there on the forefront in terms of having that technology in place and having to have the ability to convert as people care to do that. And we think that'll continue to happen over time, although, for right now, it feels like it's certainly occurring at a slower pace than the rest of the world.

Okay. And then just on, like, is there anything there with money transfer between the two countries or not really?

Well, of course, there's money transfer between the two countries. I don't know of anything and Clear Ex [ph] that necessarily promotes that. And obviously, around money-management across that border, you got to be smart about knowing your customer and your systems you have in place around KYC AML. And clearly, we continue to make investments on that front. And as part of not just Mexico but who we are, we are a large mover of money around the world, and certainly, Mexico's one of those places where it's the same.

Okay. I appreciate that. Thanks.

Your next question comes from the line of Matt O'Connor with Deutsche Bank. Please go ahead.

I'm actually all set. Thank you.

Your next question comes from the line of Matt Burnell with Wells Fargo Securities.

Thanks for taking my call. Just a couple of quickies, perhaps. John, how are you all thinking about the potential for capital markets disruption from the beginning of the Brexit negotiations? There's been a lot of commentary about potential costs, but I guess I'm just curious on the revenue side, how you are thinking about -- how that might play out over the next couple of quarters.

Matt, it's Mike. From -- we don't have a lot of answers right now. And as the Prime Minister came out, I guess, it was last week or 1.5 weeks ago, Article 50 won't be invoked until March of next year. That then starts to clock on a 2-year window. And I think it's our own belief, based on a series of elections in Europe, the combination of France and Germany, that information is probably going to be more back-end loaded than front-end loaded. And so what we've been working for is making sure, as that information comes out, we're in a position to continue to service our clients really no matter what. And when you think about our franchise, we not only have a sizable franchise in U.K., we also operate in 20 of the 27 EU countries. And so we've got flexibility. We've got our passport bank already established in Ireland. We've got the pipes connected, to, certainly, the larger countries within the EU. So we've got flexibility around that. And what we've said in the meetings that I've had with both U.K. and other European officials, we're going to watch and see this unfold, but our primary goal here is to make sure that in an undisrupted way, we can continue to serve our clients. And we think our structure today gives us time and flexibility. And when the time is right, we'll make a decision of ultimately what we're going to do. But we'd like to benefit as much information as possible before we make that decision, and we just don't have it today.

Okay, that's helpful. Thank you. And just, John, just a question on the card business and the investments you're making there. There have obviously been a couple of new products that have been either introduced or revamped in the U.S. market over the last quarter or so. I guess, I'm curious how you're thinking about the competitive landscape. And does that potentially put some greater pressure on you to increase investment relative to rewards in the card space? And does that have an effect on potential returns on that business over the next couple of years?

Yes, the cards business has always been competitive. So people introducing new products is nothing new. One of the new products that got introduced appears to be an answer -- an attempt to answer how our Prestige product, which has been out there now for maybe 5 years or so, and we still think that the Prestige card that we have is a mentally strong offering and should withstand the test. So we don't see anything there in some of these new issuance, these new introductions that would cause us to change our view as to where we can drive the cards business over time.

Okay. And then just finally for me, in terms of the net interest margin, you expect that to be stable in the fourth quarter? Last quarter, you had anticipated that Costco might have a modest benefit to the margin. Where is the change in the outlook there? Is it just cash balances or is it something else?

Yes, you hit it, you hit it. When we -- on the second quarter NIM, as you remember, was 286 basis points. And the guidance we put out suggested that we thought third quarter NIM could grow to 290 basis points. And as we said, embedded in this assumption was that we'd get about a 3 basis point lift from Costco. And we thought an additional 3 basis point improvement by normalizing average cash balances. And we knew that we had a 2 basis point drag coming from the increase at a higher FDIC assessment that all the large banks got. So that's sort of how we got to the 290. So then you ask, okay, so what actually happened? Well, we got the 3 basis points from Costco. As a matter of fact, our loan book actually contributed a 4 basis point improvement to NIM. We got the additional FDIC assessment so that did cost us too. But as we mentioned in some of our commentary, we took on additional deposits to support client activity, and therefore, we just didn't get the improvement that we were seeking from lowering the average cash or HQLA. And then finally, we had a 2 basis point hit with the lower NIM on our trading book. And the trading book NIM is always difficult to forecast. So 4 basis points up on loans, 2 basis points down on trading, 2 basis points down from FDIC, flat.

Okay. Thank you.

Your next question comes from the line of Brian Kleinhanzl with KBW. Please go ahead.

Hi. Good afternoon. I have a quick question on the Costco. You mentioned the new account openings. But can you give some color on the progression of those new account openings? Like, are you at a run rate right now where you can say this is about, on average, what we're opening per week or per month?

No, I think we're still in the early days of this. Obviously, as I mentioned a little bit earlier, Costco had not been able to issue cards for 7 months or so. So there's been a large pent-up demand for these cards. So I certainly would have want to put the first 3.5 months and generating 800,000 new accounts as a new run rate. But it is -- it still is generating new accounts at a faster rate than we thought it was going to. And just like with everything else with the Costco portfolio, I think we'll know more and be able to give you a better sense as to sustained run rates of growth, et cetera, over the course of the next two to three quarters. It's 1.5 quarters, not even a quarter, it's 4 months today, just about since we took over the book. And it takes a while to get into the normal rhythm so you can actually have an understanding as to the way the portfolio is going to operate. And as we develop that level of comfort and understanding, we'll be happy to provide you with more color.

Okay. And then I had just one -- a different question on the -- you mentioned that there was an improvement in the yield in Asia. Can you maybe give some background on what's allowing you to have improved deal? Is it a change in geographies? Or is it just new loans coming out at higher yields?

Well, again, we've been in the process of repositioning the cards portfolio in Asia. We got a lower amount of promotional balances now. So that's enabled us to -- some of that is because the promotional balances have run off, but a lot of that is because these promotional balances now have converted into full rate loans. And that is really, I'd say, the lion’s share of the yield improvement that we're seeing in that portfolio.

Can you give what percentage is promotional over remaining balance?

No, I can't go that deep right now. I'm sorry.

Okay. Thanks.

Your next question comes from the line of Marty Mosby with Vining Sparks. Please go ahead.

Hi. I was checking in on the DTA. It didn't seem like we get much of a pull-down in that this quarter and just was curious why not.

The underlying business has used about $300 million of DTA. And then given the movement in OCI, as we saw a little bit of the impact of slightly higher rates but more important, and equally as important, the strengthening of the dollar against certain key currencies, that wiped out the -- essentially wiped out the improvement that we got in DTA from the earnings. But again, I think, on a year-to-date basis, we're doing okay and we're in line with where we said we were going to be. And don't forget, when it comes to utilizing the DTA, for us, it's really being focused on utilizing the FTCs, and we remain on track to utilizing substantial portion of the FTC this year.

CET1 kind of growth in the ratio, to kind of roll back 18 months, you were kind of increasing about 30 basis points per quarter. Last year, it was really down to about 20 basis points per quarter. And then this quarter, with the accelerated repurchase, you're down to about 10 basis points per quarter. Is that just kind of a normal progression? And as you kind of think about that, you kind of round out at around 13% and then you start to kind of stabilize. And is that just kind of a maybe just a top looking down kind of approach of kind of how you kind of seeing yourself kind of landing in that ratio?

Yes, I'd say, Marty, that what you're seeing is exactly what we want to achieve over time, which is to be able to return the capital that we're generating to our shareholders. And so over time, we'd like to be able to continue to see that, again, that CET1 ratio, either staying where it is or perhaps as we get more insight into some of the CCAR rules and some of the scenarios, even have a somewhat lower CET1 ratio. I think that's consistent with our view towards increasing the amount of capital return.

And then just lastly, real quick question, on the loan loss build, loan loss reserve build in the consumer bank, you allocate most of that to Costco and to the regulatory guideline change. Could you give us a more specific number just for that? Because that really is kind of a setup in a sense of a change or unusual build that wouldn't recur as you move forward.

Yes, I'd say we kind of -- we try to break that 450 build in cards out into thirds. One third was Costco. Another third was seasoning and volume growth. And then the last third was predominantly due to the impact of those regulatory guidelines. So it's something less than the 150 of the other third. If you want to think about that as being something in the 120, 110 [ph] rage, I'm not going to argue with you.

Your next question comes from the line of Gerard Cassidy with RBC.

Thank you. Good afternoon, guys. Can you guys share with us -- clearly, the oil markets have stabilized dramatically from the first quarter. Are you guys seeing any opportunities to grow the energy business at this point? Or how do you feel about your energy business, understanding that the credit has stabilized and is trying to improve in many areas?

Gerard, I'd say that, yeah, we do see some opportunities. Clearly, as oil has stabilized and stabilized somewhere around the $50 area, we've seen the combination of M&A conversations to combination of financing, refinancing conversations and overall activity and people starting to engage coming back. Again, as we've described, our customer or client base remains consistent to. We are largely a multinational, global-type client energy player throughout the vertical. And we're going to remain consistent to that. We think there's some opportunity for us to go back and you look historically, we've had a strong energy franchise.

Great. And then onto deposits. You guys saw some very good deposit growth in the ICG business in the quarter on a sequential basis. Did the change in the money market mutual funds have any impact on that growth?

Not that we can see.

Okay. And then finally, John, you pointed out that the trading markets, of course, are seasonal in the fourth quarter. Last year, I think, for you, folks, it was down about just under 20%. The year before that, those numbers declined 30% sequentially. Do you have any sense on what this year is shaping up? Well, you recognize they will be down, but any magnitude?

No. I think if you look historically, you run the last two years, you'd be looking at something in the low 20% range as being kind of the norm as to whether or not this year, we're going to get that type of reduction. I don't know. But December usually is a pretty light month, and there's certainly nothing to indicate right now that, that's going to change. So I still think that you need to expect some seasonal reduction in fourth quarter trading revenues.

Great. Appreciate the help. Thank you.

Your final question comes from the line of Mike Mayo with CLSA. Please go ahead.

Hi. I was just looking for a clarification. You had mentioned there wouldn't be positive operating leverage until 2018, but I think you're referring to a specific area as opposed to the firm.

Mike, that's exactly right. The question was had to do with North America consumer and whether or not it was more likely that we'd have positive operating leverage in '18 versus '17, okay?

Thank you.

Thank you, we have no further questions in the queue at this time.

Great. Thank you all for joining us today. That's been a busy morning. If you have any follow-up questions, please feel free to reach out to Investor Relations. Thank you.

Thank you. This concludes today's conference call. You may now disconnect.