Christopher von Jako
Analyst · Jayson Bedford from Raymond James. Please go ahead. Your line is now open
Thank you, Bob, and welcome everyone to BrainsWay's first quarter 2020 earnings call. On today's call as we continue to operate in the midst of the ongoing COVID global health pandemic. I will provide an update on how we have worked to address the unique set of challenges caused by the virus. I'll then turn the call over to Judy Huber, our new Chief Financial Officer to discuss our financial results. I will conclude by highlighting our reimbursement progress, clinical trial activities and R&D efforts, as well as other key recent achievements and focus areas for the remainder of 2020. We will then open up the call for your questions. With that, let me begin by discussing our broad response to COVID-19. First and foremost, our top priority is the health and wellbeing of our loyal and growing customer base, the patients they serve and of course, our dedicated employees and their families. We remain firmly committed to serving our customers during this difficult period. We fully understand the importance of patients continuing to receive their Deep TMS treatment. Therefore, BrainsWay has remained fully operational in the United States throughout the COVID-19 pandemic. Despite the outbreak, many of our customers have also remained operational during this time. The most impacted states have been along the east and west coast. Of course, throughout the country, there were some clinics that temporarily shut down, saw some fewer patients and some closed for a mandatory two week period upon learning that COVID 19 patient had visited the clinic. Many clinics are progressing toward near normal operations at this time, and have instituted various steps to decrease the risk of spreading the virus. These include social distancing, cleaning and disinfecting the equipment between sessions and other operating measures. It is very important to note that beyond the direct effect of the physical health, we are unfortunately beginning to learn more about the sequential impact on mental health these uncertain times are having on a significant number of people; some sobering statistics, a federal emergency hotline for emotional stress registered at 1,000% increase in calls on April 2020 of April 2019; and Talkspace, which provides online therapy has logged a 65% increase in new patients. Moreover, according to Mental Health America, the use of their free screening tools for anxiety and depression are up 370% and 394%, respectively since January. Indeed, just a few weeks ago, the FDA placed Zoloft, a popular antidepressant drug on its shortage list. This was followed from a report from the Census Bureau data, which revealed that over a third of Americans are showing signs of clinical anxiety or depression. The survey of the US households was done between late April and mid-May. Furthermore, it is thought that OCD may potentially be heightened by the fear of the virus, for example, causing patients to feel an even greater need to wash their hands excessively due to the fear of germs. Also, experts are concerned about a rise of suicides, overdose deaths, and substance abuse disorders that historically follow economic downturns in a natural disasters. All of this means that BrainsWay needs to be even greater resource than ever for our customers which treat patients suffering from depression and OCD. And we are trying to do exactly that. We have used this period to enhance awareness from an educational standpoint. For example, since the beginning of April, we have hosted a total of 31 webinars for our current and potential new customers. These have been presented by a wide variety of key opinion leaders, customers practice success consultants, our Chief Medical Officer Dr. Aron Tendler, in other BrainsWay employees. In addition, we recently launched a new website, which offers significantly upgraded user friendliness and adds a broad range of our educational information and new webinar content, which is now available on demand. Management has also acted aggressively to offset the effects of the COVID-19 pandemic from a financial perspective. We have implemented a significant expense reduction program. This includes cutting all non-essential spend, such as on promotional items and events. In addition, we reduced salaries across the board beginning in April, ranging from 5% for employees and manufacturing to 30% for myself. As previously communicated our results in the first quarter were impacted due impart to certain customers being unable to finalize orders or to accept delivery of ordered systems as a result of the temporary shutdown of certain physician offices and clinics. This trend continued in the second quarter, and we expect a similar impact on our financial results for the current period. However, as I noted earlier, many clinics are nearing the ability to conduct more normalized business operations. With that, I will now pass the call to Judy, for her review of our first quarter financial results. Judy?