Michael O'Sullivan
Analyst · JPMorgan. Please go ahead. Your line is open
Thank you, David. Good morning, everyone, and thank you for joining us. I would like to cover three topics this morning. Firstly, I will discuss our second quarter results. Then, I will review our outlook for the rest of the year. Thirdly, I will talk about the longer-term outlook. After that, I will hand over to John to walk through the financial details, and then we will be happy to respond to any questions. Okay, let's talk about our results. Comparable store sales for the second quarter decreased 17%. This was on top of 19% comparable store sales growth last year. During this call, when describing our comp trend, I'm going to use a three-year geometric comp stack. This is just like a simple three-year comp stack but accounts for the compounding effect from year-to-year. Given our large comp numbers last year, we think this provides a more meaningful indicator of our trend. This metric is defined in more detail in today's press release. In May, our three-year geometric comp stack was plus 4%. In June, it was flat, and in July, minus 7%. For Q2 as a whole, it was minus 1%. This was below our guidance for a positive low single-digit three-year geometric stack. These results are poor, and we are very disappointed. There were external factors that contributed to these results. And in a moment, I will describe these in detail. But before I do, let me say that no matter what external headwinds we face, we have to do better than this. On an absolute and on a relative basis, these comp results are well below our expectations. When you look at comp performance in our business, there is no mystery about what drives these numbers. It's about offering the best value in the categories, brands, styles and price points that the customer is looking for. This is how we executed our business in Q2. But when you look at our results, especially on a relative basis, it's clear that we did not move far or fast enough. Let me turn now to the external environment. We believe that there were two major factors that impacted our trend in Q2. First of all, the low to moderate-income customer is under significant economic pressure. The low to moderate-income customer is our core customer. Approximately 40% of the money spent at Burlington comes from shoppers with household incomes of less than $50,000. Low to moderate-income shoppers helped drive our extraordinary growth last year, and they remain an important part of our future growth plans. But right now, they are under severe economic stress. And versus last year, they have considerably less money for discretionary spending. The second factor that contributed to our weakening trend in Q2 was that promotional activity, especially among retailers that serve low to moderate-income shoppers. Third, the root cause of this is that there is a massive imbalance between inventory levels and sales across retail. The glut of inventory that started to emerge in Q1 turned into a tidal wave in Q2. In normal times, promotional activity tends to be limited to seasonal merchandise and styles that have not sold well. But what we are seeing right now is that there is such an imbalance between supply and demand that most retailers are having to aggressively clear inventory. Our customer proposition, the key reason to shop our stores is that we offer better value than other retailers. In Q2, this value differentiation was squeezed. Our customers are, as I described earlier, heavily focused on value. They have a lot of options about where to spend their limited funds and they cross shop heavily looking for the best deals. For our customers, the top for shopping destination for apparel and footwear is Walmart, followed by Target. The current level of promotional activity will not last forever. But while it does, it will create a very significant headwind for us. Let me draw these trends together for Q2. There were external factors that contributed to our trend in the quarter. The low to moderate-income customer is under economic stress and retailers serving these customers are slugged with promotions. These headwinds are real, but as an off-price retailer, we have advantages. The overall sales trend may be weak, so we can shift into the areas that the customer is buying and we can use the supplier balance deliver great value in these categories. Again, this is what we did in Q2, but our results show that we did not move far or fast enough. We can do better. Before I move on to talk about the outlook, let me just comment on earnings. Despite the weak trend in Q2, our margins came in ahead of expectations. There were two reasons for this. Firstly, we managed our in-store inventories very close to plan. So we didn't have a lot of excess inventories. This meant that our markdowns were modest compared to many other retailers. We could have taken broader and deeper markdowns. This might have driven sales but not necessarily earnings. Instead, we focused markdowns on excess seasonal merchandise and ended the quarter very cleanly. The second factor that drove above plan earnings is that with the weak sales trend, we aggressively controlled our expenses. As a result, although we came in below our guidance for sales, our earnings were above the high end of our guidance range. Later in the call, John will provide more details on this. So what do we think happens next? I'm going to move on to the outlook, and I will split my remarks into the near-term outlook, i.e., the rest of the year and then further out. We believe that the current retail environment characterized by a weak sales trend and significant promotional activity is likely to be with us through the rest of the year. We also think that this promotional activity is likely to delay the emergence of any significant trade down shopper. Think about it, there is really no need to trade down when every major retailer is on sale. Based on these factors, we are lowering our guidance for the back half of the year. Our updated guidance is based on a minus 4% to minus 1% 3-year geometric stack. This translates to a one-year comp range of minus 13% to minus 10% for the back half. As a reminder, our comp growth for the back half of 2021 was positive 10%. Our plan for the fall assumes significant pressure on merchant margin. We had originally planned for an increase in merchant margin in the back half, but we have now pulled back on this. As I said earlier, the most important driver of sales is the value that we put in front of the customer. We need to challenge every hanger in our assortment and make sure we are offering the best value. During this time, we will tightly control buying and liquidity, carefully managed inventories and aggressively pursue opportunities to drive down expenses. But, the net effect of all this is that we expect our results for the full year to be well below our normal expectations and well below what we believe we can accomplish over the next couple of years. Let me segue to talking about the next couple of years. Last year, actually on this call, we described the then current situation of strong consumer spending fueled by government stimulus and a significant merchandise supply constraints, we describe that situation as completely unsustainable. Let me say, we believe that the now current situation weak retail sales trends and massive oversupply of merchandise is equally unsustainable. In the next few months, we will start to work on our plans for 2023. To support this process, we have started to sketch out scenarios for what the retail environment could look like in 2023. I'd like to describe the scenario that based upon what we know at this point, we think, is most likely. Firstly, we believe the inventory overhang across the retail industry is likely to clear over the next several months. We expect that by early 2023, once this overhang has cleared, promotional activity will have declined significantly. Secondly, we anticipate that the supply environment will tighten somewhat. Many vendors have been hurt by the current imbalance and they are likely to pull back but with weak consumer demand, we think there will still be plenty of merchandise supply for the off-price channel. We also expect to carry attractive reserve inventory into 2023. Thirdly, we believe that in 2023, the expense environment is likely to have changed significantly, especially for freight rates. There are already some early signs of this. We also think it is likely that by then, the labor market will have softened, which could ease pressure on wage rates. Fourthly, we anticipate that the economy will have slowed. As this happens, inflation should moderate, thereby easing some pressure on low to moderate-income shoppers. And this slowing economy may also drive heightened consumer focus on value, driving trade down shoppers to our stores. Lastly, we think that several financially weak bricks-and-mortar retailers may have to close stores. These closures would free up potential market share and real estate. Forecasting the future is a very risky undertaking, especially after what we have lived through over the last three years. But, we believe the scenario, I've just described, isn't just possible, it's slightly at some point in 2023. We are optimistic about next year. We expect to drive recovery in sales and earnings and start to get back on track towards our longer-term objectives. I would now like to turn the call over to John to provide more details on our Q2 results, and our rest of year guidance.