David Glick
Analyst · Cowen
Thank you, operator, and good morning, everyone. We appreciate everyone’s participation in today’s conference call to discuss Burlington’s fiscal 2021 fourth quarter operating results. Our presenters today are Michael O’Sullivan, our Chief Executive Officer; and John Crimmins, Chief Financial Officer. Before I turn the call over to Michael, I would like to inform listeners that this call may not be transcribed, recorded or broadcast without our express permission. A replay of the call will be available until March 10, 2022. We take no responsibility for inaccuracies that may appear in transcripts of this call by third parties. Our remarks and the Q&A that follows are copyrighted today by Burlington Stores. Remarks made on this call concerning future expectations, events, strategies, objectives, trends, or projected financial results are subject to certain risks and uncertainties. Actual results may differ materially from those that are projected in such forward-looking statements. Such risks and uncertainties include those that are described in the company’s 10-K for fiscal 2020 and in other filings with the SEC, all of which are expressly incorporated herein by reference. Please note that the financial results and expectations we discuss today are on a continuing operations basis. Reconciliations of the non-GAAP measures we discuss today to GAAP measures are included in today’s press release. Now here is Michael.
Michael O’Sullivan: Thank you, David. Good morning, everyone, and thank you for joining us. On this morning’s call, we are going to provide a lot of detail on our Q4 results and our 2022 outlook, but that is not where we would like to start. We realize that on these types of calls, it can be often be difficult to see the forest for the trees. They tend to be so much focused on short-term issues, but it can sometimes be very hard to see the bigger picture. So this morning, we would like to structure the discussion as follows: I will start by sharing and updating our perspective on the longer-term outlook and opportunity for off-price and for Burlington in particular. As part of this discussion, I will review our 2021 results, and I’ll use these results to provide a progress report on our Burlington 2.0 strategy. Secondly, I will talk about the outlook for 2022, but again, I will try to place this outlook within a broader strategic context. We think that the next couple of years could create huge disruption across retail and that this may drive further restructuring of our industry. We strongly believe that Burlington has a value-focused, flexible off-price retailer will be a clear winner in this restructuring. Finally, I promise we will talk about Q4. We saw a major slowdown in our trend in the quarter, and as I will explain, we have a good handle on the drivers of this slowdown. Okay. So let’s start with the longer-term. For many years, leading up to the pandemic, it was evident that our industry was undergoing a major restructuring. When you look at publicly available market share data, you can see that traditional department stores and other retailers, especially mall-based retailers, have been losing share over a long period. And from this same data, it is clear that for many years, the off-price retail channel has been gaining significant market share. We believe that the most important and powerful trend driving this restructuring is the consumer need for value. There is a growing segment of shoppers who care, above all else, about value. For many years now, this powerful trend has driven the growth of off-price retail at the expense of traditional retailers. Everything that I’ve said so far was evident before the pandemic, but I would like to bring this narrative up to date based upon what happened in 2021. Last year, sales trends boomed across retail, driven by stimulus checks and pent-up savings. Meanwhile, supply constraints met inventory levels remained very tight. It is not surprising that this drove higher realized retail prices. But the key question coming out of this is, does anybody think that the customer no longer cares about value. Our strong view is that, of course, the customer still cares about value. In fact, given the rise in general price inflation, together with growing economic uncertainty, we suspect that over the next couple of years, the consumer need for value will be more important than ever. And the long-term trend of market share moving to the off-price channel will, if anything, accelerate. Two years ago, pre-pandemic, we launched our strategy to go after this market share opportunity, which we imaginatively called Burlington 2.0. This strategy is intended to make our company more off-price, flexible and nimble so we can better chase the sales trends and more effectively capture supply opportunities. Benchmark data shows that we are by far the smallest, least productive and least profitable of the major off-price retailers. We have a significant and unique opportunity to drive the growth of our top line sales and earnings over time. So now I would like to turn to our full year 2021 results, and I would like to use these results to assess the progress we have made with Burlington 2.0. Let’s start with some huge positives. In 2021, we grew total sales by 28% versus 2019, and comp sales by 15%. This growth was well ahead of our peers. In achieving these results, we demonstrated our ability to chase. We had planned a flat comp for the year, but then chased 15 points above this. That’s $1.2 billion of incremental sales. We did this with 20% less comp store inventory. This drove faster turns and over 150 basis points of higher merchant margin. There were also important milestones and investments that had no immediate effect on results, but are central to Burlington 2.0 and will have benefits in the years ahead. There are two, in particular. Firstly, we grew our buying and planning teams. At year-end, our merchandising head count was 36% higher than 2019. We hired and promoted some incredible off-price talent. Secondly, we began to roll out our smaller store prototype. As we discussed in our November call, we plan to increase our store count by approximately 60% to 70% over the next five years, and almost all of our new stores will be this new, smaller, more productive and more profitable prototype. This program will completely transform our company. Okay. How about the negatives? The most significant of these came in 2021 came in the form of freight and supply chain headwinds. Our operating margin in 2021 contracted by 60 basis points versus 2019. This was driven by 170 basis points of deleverage in freight expenses and 200 basis points of deleverage in product sourcing costs. Higher merchant margin and SG&A leverage, we’re able to offset the lion’s share of these higher expenses. We believe that some of these high upgrade and supply chain costs will go away over time, but some will remain. We know that we have other opportunities in our P&L, and as I will describe in a moment, we also believe that we have potential to take up prices. So we remain very confident in our five-year earnings algorithm that we discussed back in November. Let me sum up our progress. In 2021, as demonstrated by our results, we made huge progress on Burlington 2.0. We are much more flexible and nimble, and we are much more off-price than we were two years ago. We still have huge opportunity ahead of us, but the progress that we showed in 2021 exceeds any expectations that we had when we launched Burlington 2.0 just two years ago. Okay. Let’s move on to 2022. As we described in November, 2022 is a very unpredictable year. All retailers will be up against comps that were inflated by non-recurring factors. Add to this, huge uncertainties around COVID, the economy, inflation, interest rates and freight and supply chain costs. In a moment, I will talk about how we are planning our business in the face of this uncertainty, but firstly, I would like to explain how this uncertainty fits within the broader strategic context that I described a moment ago. Those investors who have followed off-price for a long time know that a volatile and uncertain environment has in the past tended to favor off-price. Uncertainty can be difficult for any retailer, but it is especially difficult for traditional retailers. They can’t chase the trend or pull back as effectively as we can. This makes it difficult for these retailers to manage inventories, and this often generates supply opportunities for off-price. 2022 turns out to be a volatile year, this could further strengthen our business. The biggest challenge for us in 2022 is that we are going to be up against industry-leading comp sales growth from last year. In the first three quarters of 2021, we ran 18% comp growth. This was 4 percentage points ahead of our off-price peers. In the first quarter of last year, we ran 20% comp growth. That was 7 to 8 percentage points ahead of our off-price peers. It makes sense to be cautious going up against these extraordinary comps. The other thing that is making us wary is that since early December, there has been a slowdown in traffic to our stores. There are analysts on this call who publish very helpful updates on traffic trends by retailer. This data suggests that there was a modest pickup in traffic in February versus January, but the two-year trend for most retailers is still well below December. There could be many reasons for this, Omicron, the timing of tax refunds, winter weather disruptions, the impact of inflation or just seasonal transition of spring assortments. It’s difficult to calibrate each of these factors. Of course, traffic may pick up more significantly as some of these transitory issues recede. In a situation of uncertainty like this, our playbook is to plan conservatively and then be ready to chase and take advantage of opportunities. In November, we described that our initial buying and operating plans for 2022 are anchored on a mid-single-digit comp decline. Since then, the slowdown in traffic has made us more rather than less cautious, especially about the first half of the year. We have rebalanced our full year plan to recognize higher risk in the first half, offset by more upside in the back half. Overall, our full year baseline plan remains a mid-single-digit comp decline. As we said in November, you should not think of this as a prediction. We do not have enough visibility for a reliable prediction. Rather, please think of it as a baseline so we can react to whatever happens. As a reminder, our baseline at the start of 2021 was a flat comp. We then chased 15 percentage points above this plan. In a moment, John will share our margin estimates for this plan. These estimates assume freight and supply chain costs remain elevated through midyear and then begin to abate. You should note that these margin estimates do not yet factor in significant price increases, so let me talk for a moment about retail prices. As a value retailer, it makes sense for us to be cautious when it comes to raising prices. That said, there are several factors that give us confidence that we can raise retails. The most important of these is that over the past year, the value gap between us and other retailers has expanded. We have room to raise prices, but still offer great value to shoppers. We have already started to move up our prices, and we will get more aggressive in the coming quarters. As this happens, there could be upside to the margin estimates that John will provide. But given the uncertain outlook, we want to see how the trend develops before we build this margin upside into our forecast. I would like to move on now and talk about Q4. During the quarter, total sales grew 18% versus 2019 and comp store sales grew 6%. Compared to the rest of 2021, these numbers represent a major and a disappointing slowdown. We ran 16% comp through November, but then the trend dropped off. From the traffic monitors that we have in stores, we know that about half of this slowdown can be attributed to lower traffic and the other half to lower spending per shopper. We believe that the decline in traffic in December was driven by external factors, especially the surge in the Omicron variant and historically warm weather in December. But as discussed earlier, on a two-year basis, traffic levels have remained subdued over the past couple of months. There could be multiple reasons for this, many of which are transitory, but again, this is another reason we are being cautious in Q1. As I mentioned a moment ago, the slowdown in trend in Q4 was also driven by less spending per shopper. In other words, they came to the store, but they spent less. This was driven by our own execution. Let me explain. As you know, we had shipping issues and delays throughout 2021. We largely overcame these issues by placing orders earlier, thereby building attrition to absorb expected delays. This worked well all year. Even through November, we were in very good shape. But then in the critical weeks leading up to holiday, these delays got much worse. Holiday-sensitive businesses like holiday decor, guests, toys and food missed critical receipts. When we place the orders, we had built in more time to absorb delays, but in retrospect, this additional time was not enough. This is very disappointing. We are confident step up for these issues, we could have achieved a low double-digit comp. I know that and a token will get you on the subway, but there are important lessons for us here, and we’re taking a number of actions to manage this process differently going forward. Based on their results, we believe that our peers built more cushion into their timelines. Now, I would like to turn the call over to John to provide more details on the Q4 and full year financials and our 2022 outlook.