Rob Spilman, Jr.
Analyst · Sidoti. Your line is open
Thank you, Mike. Good morning, everyone, and thank you for joining us today. The macroeconomic pressure currently exerted on the furniture industry continued in the second quarter. Elevated home prices, relatively high mortgage rates and general inflationary tension remain persistent. We also know from our own customer data that many are spending more on experiences than they are in their homes, a reversal from what we saw during COVID. Revenue in both our wholesale and retail segments were down, with greater pressure on our retail business due to the higher level of associated fixed costs. Geographically, sales were stronger in areas where housing is hotter, specifically the Southeast and across the Texas. Excluding the $2.7 million in additional inventory valuation charges that we levied, we were pleased with the strong consolidated gross margin that we recorded in the second quarter, coming in at 55.7% compared to last year's 53.6%. Although, inventories have dropped by $28.6 million, or 33%, since the end of fiscal 2022, we believe that we can run an even leaner business in the future because certain elements of our assortment are not productively generating our expected sales velocity. Accordingly, this quarter, we elected to record higher reserves on items in anticipation of the sell-off of more discontinued product over the course of the next couple of quarters. Our average retail ticket was $3,960, up 9% from last year. Design makeover projects comprised 43% of total retail sales, down slightly from last year. In the current economic environment that I discussed earlier, the big holiday sales events carry even more weight. We're pleased that our three-week Memorial Day promotion slightly exceeded last year's written business total. Additions to our online product catalog, ongoing website optimizations and stronger promotional messaging proved to successfully drive consumer engagement during the key holiday period. Particularly notable over the Memorial Day selling event was the success of the addition of leather to our True Custom Upholstery program. Also, the recently introduced Origins Dining program drove new sales as we re-entered the everyday dining category with product designed for kitchen or breakfast areas of the home. On the wholesale side, we were excited about our showing at the High Point Furniture Show in April for two reasons. First, the showroom debut of our Bassett Design Studio concept, spotlighting our True Custom Upholstery program. And second, the strategic outreach to the interior design community through our selling space located in the InterHall area of the International Market Center. We were pleased that we made contact with over 400 interior designers and design firms, and we expect this will yield results well into next year. In our news release yesterday, we reported that we are executing a restructuring strategy effective immediately. While we are going through a down period for the industry, we are setting the table for the inevitable rebound in consumer purchases for the home. This plan is designed to grow our business and to get the most out of our revenue and our working capital to drive profitability. There are five key points to the plan. Number one, drive organic growth through Bassett branded retail locations, omnichannel capabilities and enhanced customization positioning to expand our dedicated distribution footprint. Number two, rationalize US wood manufacturing from two locations into one primary location supported by a small satellite operation. Number three, optimize inventory and drop unproductive lines. Number four, improve our overall cost structure and invest capital in refurbishment of current corporate retail locations. And number five, close the Noa Home e-commerce business. We believe that the depths of our custom furniture manufacturing capabilities and our quick response made-in-America model makes us unique in the industry. With our network of company owned and licensed stores and our organization of highly-trained design consultants, we are leveraging people and technology for customer acquisition. Although, we are exploring three new markets for store locations, we do not plan any further openings this year. Capital investments are targeted for refurbishment of existing corporate locations. Our approach is well suited to offer personalized solutions to the interior design community to better serve their clients. And we are excited about showcasing our long-proven True Custom Upholstery offering and the new Bassett Design Studio format introduced earlier this year. Many in the industry now refer to offering more than one fabric on a frame as custom upholstery. Our True Custom program truly represents what custom upholstery really is, a choice of frame length, arm, back and base styles, cushion options, multiple fabric and leather options, et cetera. Designed for better independent furniture retailers, a 1,000-square-foot concept is off to a great start. Recall in April, in our first quarter report, we had signed 17 new locations and through May, we are up to 30. For a modest investment in fixtures and displays, our customers received a quick response setup that Bassett is recognized for, and they are giving us very positive feedback. They're happy with the margins and the fact that they can carry lower inventory. We are targeting to have 50 dealers in the fold by year-end toward our ultimate goal of at least 100 locations. Because we believe we can manufacture the same amount of US-made wood furniture that we are currently providing more efficiently and cost effectively, we are reconfiguring our domestic wood manufacturing footprint. This action is underway and resulted in a charge of $1.4 million for the second quarter. Our goal is to lower our cost structure. We have completed the initial phase of our retail warehouse consolidation that resulted in the closing of three warehouses during the quarter. We also plan to move out of a major wholesale distribution center at the end of the third quarter that will result in significant savings and could result in an additional charge of up to $1 million to be taken in the third quarter. We made the decision to close Noa Home, the mid-price e-commerce furniture retailer headquartered in Canada with operations in Canada, Singapore, the US and the UK. Despite providing Noa consistently with the working capital that was needed starting in 2022, they were not able to generate sales growth. As a result, we did not feel that additional funding of the operation was in Bassett's best interest and have made the decision to wind down their operation by the end of the fiscal year. Our capital allocation strategy remains to focus on investments in our business, like those I've outlined, and to deliver returns to shareholders through dividends and share repurchase. We also announced on Tuesday that the Bassett Board of Directors approved an 11% increase in our quarterly dividend. We're proud to increase our dividend and this is a sign of confidence in our growth potential and cash flow. Our company has a long history, 122 years and counting, of weathering economic cycles from housing to inflation. We believe that our restructuring plan, backed by our strong financial position and consistent cash dividend, will grow revenue, reduce costs and strengthen operating margins. As we implement this plan, we expect the back half of 2024 will be a reset for our business. We are optimistic that consumer demand will improve and that our unique competitive advantages will allow us to increase market share and deliver long-term shareholder returns. Now, I'll turn over things over to Mike for more details on our financials.