Angel Santodomingo
Analyst · Bradesco. Please go ahead
Good morning, everyone. Thank you for joining us in Banco Santander Brasil's results conference call for the second quarter of 2016. Before starting, I would like to initiate asking for apologies to all of you, given the change in the scheduled time of this call. As you know, we never do this type of things, and we will try to avoid them, or any changes, in the future. But this time, due to unavoidable issues, we couldn't maintain the announced scheduled time. Starting with the results, as you can see from the table of contents, I will basically try to cover the following. Firstly, I will remind you of the main figures of Santander Brasil; followed by the results of the Santander Group; an overview of the macro scenario; the quarterly results highlights; the evolution of the quarter and commercial activity; and finally, some concluding remarks regarding what has been presented today. Firstly, I would like to address the four main strategic pillars of the Bank that are the reflection of the structural changes that we are trying to carry out within our Group, here in Brazil. Our commercial strategy is to support customers in their business, so we continue investing in our retail franchise, building our multi-channel platform, and improving our digital channels. As a highlight, 73% of all transactions are through our digital channels already. In fact, we have reached 5.5 million digital customers in second Q 2016; an increase of 36% in one year. On top of that, we have 100% of our branches covered with biometric technology already, to serve more than 2.4 million customers already registered in this tool. In fact, as of today, these 2.4 million clients have already grown to 3 million clients. Still regarding digital transformation, during the last two months we have launched more than 10 new features on our mobile app. All these actions have been reflected in more transactionality; customer satisfaction; and less complaints. Indeed, as you probably have seen, in June we reached seventh place in the Central Bank's complaints monthly ranking; our best historical position. The second pillar is our focus on business. Our loyal client base continues to evolve positively reaching 3.4 million customers as of June 2016; an increase of 13% over June 2015, boosting retail results. We launched simultaneously, in 12 countries, the Select International Global Services; a global offer of products and services which reinforces our position as the only international bank with the scale in this country, in Brazil. Additionally, we remain strengthening our credit cards and payroll loan businesses. The total loans of these segments grew 1.6% and 72 – sorry, 7.2% in the quarter, respectively. And we are also having a greater role in the agri business. Moving to our leadership position, I must say that we are widely positioned through an integrated offer, including wholesale and retail services and products, to our clients through a strong and already existing platforms. Let me underline some of them. Global corporate banking, GCB, which is already leader in project finance and ForEx operations. Taking advantage of our leadership in consumer finance, we are launching a new vehicle platform and new partnerships. Getnet was the first to accept all credit card brands reflected in a continued gain of markets served. Finally, we are investing and gaining market share in the asset management business. In fact, we gained 62 basis points of market share in the retail segment in the year, growing more than any of our competitors. Finally, as with regards to the fourth point, to efficient management, I will underline the following points. Execution of our liabilities business plan delivers initial results, as you will see in the following slides. Efficient and new initiatives maintain expenses growth much lower than inflation. The gap between costs growth and inflation was 370 basis points; almost 4 full percentage points in the first semester of 2016. NPL ratio has decreased 10 basis points, due to our state-of-the-art risk management tool, our knowledge of our clients, models, etc. Finally, capital structure and liquidity position remain quite solid. So, moving to slide 8, today, Santander Group, as you probably already know, already presented second Q results, generating a net profit of more than EUR1.6 billion. The Brazilian unit results are very important for the Group. In fact, Brazil represented 19% of the Group's results in the first semester of 2016. Returning to our country, and moving to the macro slide, regarding the macro scenario, it is clear that the country continues to undergo an adjustment process. But also, it is clear that we already have several economic variables pointing to the start of at least a stabilization period. On the monetary policy front, it is worth mentioning the clear communication from the Central Bank to bring the annual inflation to the center of the official target as soon as the end of 2017. Having said that, inflation is expected to finish this year at around 7%, falling further throughout 2017, providing plenty of room for a less restrictive monetary policy. On the foreign exchange side, commercial and financial flows have been large. Rolling 12-month trade surplus at $40 billion where foreign direct investment in the same period amounted to as much as $79 billion. Such inflows momentum should leave Brazil to remain relatively strong in the short term. In fact, we knew yesterday the current account numbers; and, again, we maintain our lower than 2%, in fact, 1.7%, current account deficit in the country, which are levels, as you may imagine, quite comfortable. Lastly, we believe that the combination of improved confidence and the government's capability to put in place a structural reforms, coupled with fiscal consolidation, will lead to an increase in public and private investments, focused in improving productivity, and, consequently, resuming growth. Moving on now to our performance, on slide 12, we believe that we have presented a sound set of results. Starting by balance sheet issues on the gray boxes, the Bank's capital and liquidity position remains comfortable. The loan portfolio, obviously, is reflecting the economic scenario, while asset quality metrics remained stable with a coverage ratio increase and a cost of credit that reflects the current environment. With regards to P&L, revenue's performed positively, due to a more – due to more customer transactionality. And efficient management of expenditures are reflected in the evolution of costs. Finally, all these issues result in a net profit that climbed almost 9% in the quarter, reaching BRL1.8 billion; the best result of the last five years. Moving to the specific performance, as mentioned before, you may see in the slide that we totaled BRL1.8 billion net profit in the second quarter of this year, with the 8.8% growth I was just mentioning. In the first half of this year versus – or compared to the same period of 2015, net profit increased 4.8%, which underlines that we are on the right path for a sustainable and more resilient results. Resiliency is one of the main issues of Santander Brasil, as we have been delivering results during the last years in a continuous way, quarter over quarter. On slide 15, we show the main lines of our results, about which I will go into more detail later on, in the next slides. But let me give you the main issues around the P&L. Regarding revenues, net interest income increased by 2.8% over the first quarter of 2016, and 5.4% over the first half of 2015, even with volumes, as I already said, reflecting the current macroeconomic scenario. Fees increased 7.7% in the quarter, and posted another strong year-over-year uptrend of 11.9%, already a double-digit growth. On the expenditure side, the allowance for loan losses increased in a controlled manner by 3.7% in the quarter, and presented a growth of 11% year on year in the first semester. General expenses were stable in the quarter, and grew by 5.1% in the first semester of 2016 over first semester of 2015, which is still well below inflation, as I mentioned before. As a result, net profit totaled BRL3.5 billion in the first half this year. This set of results, as you probably know, had been well above the market consensus in all lines of the P&L. Slide 16 shows the dilution of our net interest income, which totaled BRL7.8 billion in second quarter of this year; 2.8% higher than the previous quarter, and a 4.4% in year-over-year comparison. This increase, and this is an important point about the NII, was widespread among the sub segments. The NII from clients, which is both on the asset and liability side, increased, despite the weakened volumes, boosted especially by spreads, as you can see at the right of the chart, with both the credit and the funding spread increasing substantially during the last quarter, or two quarters. So credit NII improved, the spreads coming from a change of mix and higher prices. And with respect to the client deposits, NII in the spreads already reflect the first signs of our efforts on liability management that I have commented to you in past quarters. Additionally, we had another quarter of good performance in market activities. So the three concepts that are embedded in the NII have had good performance. Moving to volumes, in the next slide, the expanded loan portfolio totaled BRL308 billion, which represents an increase of 1.2% in the quarter; and 4 % in the last twelve months. Obviously, it is a natural tendency, given the extreme poor macroeconomic scenario. In any case, if we adjust by the ForEx variation, the portfolio would have been stable in the quarter. By type of client, it is worth noting the performance of the individuals portfolio, which increased by 1.4% over the previous quarter, and 6.5% in the last 12 months. Payroll lending and mortgages continued to be the main growth drivers. Consumer finance decreased by 2.3% QonQ, reflecting the weak vehicle market. In any case, our model is extremely efficient, and we were, consequently, able to gain 30 basis points of market share in the year in the current [indiscernible] scenario, maintaining our leadership in the car financing industry. Both the SMEs and the large corporate portfolios, obviously, again reflect, as mentioned, weakening derived from the macro scenario. On slide 18, you can see our funding evolution. Total funding, including off balance, reached BRL518 billion; an increase of 1.1% in the quarter, and 5% in 12 months. Funding from clients increased 1.7% in the quarter, and 4.5% in 12 months. Let me underline the positive performance of demand deposits, growing both in 12 months and in three months, reflecting the greater customers' linkage. Additionally, this increase in customer penetration is also reflected in our assets under management evolution, which increased an outstanding 5% in three months, and almost 26% in one year, gaining 62 basis points of market share in the retail segment. Moving to commissions, as we have been saying, fees revenues' growth is a consequence of our improvements in product and services portfolio, coupled with greater linkage of our customer base. As a result of these improvements, fees posted an outstanding evolution in the second Q 2016. On the quarter, fees increased almost 8%, 7.7%, with an almost wider spread growth among concepts, especially those that refer to transactionality, such as current account and cards. Total fee income came to BRL6.4 billion in the first semester; almost 12% higher than the same period last year. So it is particularly worth noting that fee revenues already reached the expected double-digit growth for the full year. Moving to asset quality, on slide 20, I have to underline several points. The 15 days to 90 days overdue portfolio showed an increase of 70 basis points in second Q 2016, basically explained by a specific corporate case; and, consequently, it does not suggest a wider spread worsening in the segment. In fact, excluding this effect, the overdue portfolio would have increased only 20 basis points, again, continuing a marginal deterioration that reflects the macroeconomic scenario. NPL over 90 days remains controlled and at comfortable levels, especially considering the mentioned, again, macroeconomic situation. On the quarter, it decreased 10 basis points, with an improvement of 30 basis points in individuals, and an increase of 10 basis points in corporate. This continues to reflect that our risk model is strong and solid, and that all measures taken and commented to you during the last two or three years are proving to be right. The coverage ratio reached a comfortable and historic level of 209% in the quarter. Now, next slide, the allowance for loan losses reached BRL2.5 billion in the second Q of 2016; an increase of 3.7% in three months, and 7.6% year over year. Further, the credit costs increased by 30 basis points, and returned to fourth Q 2015 levels. We continue to see evolution under control, and in line with the economic reality of the country. Moving to slide 22, we reinforce one of our main pillars, given that cost control is a cornerstone for Santander to grow in a sustainable way. In fact, in second Q 2016, total expenses were stable, due to the strong and efficient internal culture implemented already for some time now. Expenses totaled BRL4.4 billion, with an increase of just 0.3%, so almost flat in the quarter; and 5.1% in the first semester. If we compare this with the inflation levels, the almost flattish numbers in the quarter compare with a 1.75% inflation, so we saved almost 2 percentage points in real terms. And year over year, the 5% compares to almost 9% of inflation. So, again, saving close to 400 basis points; exactly, 370 basis points, in real terms. Going forward, we remain committed to maintain this cost control discipline. And, as we have mentioned in several occasions, we expect to deliver expense growth below inflation for the fourth consecutive year in 2016. The next slide presents our performance ratios, which have also a general and specific improvement. Efficiency improved, both quarterly and yearly, and reached 48.5%. Recurrence, in the same way, moved and increased from 70% to 75%, or to over 75%. Every time that we improve this indicator, as you know, we bring more predictability and resilience to our results. Thanks to these advances, return on equity increased again to 13%. We remain committed to continuously improve our profitability. And all this has been done with an improvement in both liquidity and capital ratios. On Slide 24, you may see that our liquidity – that both ratios, liquidity and capital, as I mentioned, remained solid, with stable funding sources in an adequate funding structure. The loan-to-deposit ratio reached, or was below 85%, which is quite comfortable. BIS ratio stood at 17.7%, with an increase of 120 basis points over the previous quarter. Our capital ratios remain, as I mentioned, solid, with a core equity Tier 1 level embedded in the ratio, I mentioned, of 15.3%; and a Tier 1 ratio, capital ratio, as you may see there, of 16.5%. Finally, in the last slide, from our second Q 2016 results I would like to highlight the following points. First, that the results, with improvement in performance indicators, I think they are solid; and, as I mentioned, showing recurrency. Second, customer experience that is positively impacted by new services and digital channels. Third, fee growth reflects our strategy of increasing clients linkage and transactionality. Fourth, efficient management expenses – or efficiency in management of expenses, continues to be one of our cornerstones. Fifth, the excellence in our risk models and risk control continues the positive evolution that we have seen in the last two years, even within an uncomfortable scenario. Finally, as I mentioned in the previous slide, comfortable levels of liquidity and capital. Additionally, we have an engaged team, enough infrastructure of capital, and an integrated commercial model, with important competitive advantage in the local market. All in all, it ensures that we are well positioned to deliver higher profitability and sustainable growth, executing the structural changes that I have mentioned within the Bank. Thank you. And we are now available to answer your questions.