Ignacio Alvarez
Analyst · Sandler O'Neill
Good morning, and thank you for joining the call. As all of you know, last month, Puerto Rico was impacted by 2 major hurricanes, Irma and Maria. While Irma caused significant damage to the Virgin Islands and interrupted our business activity for a short time in Florida and Puerto Rico, Maria's impact on Puerto Rico was extensive. After making landfall on September 20th, all of the island's 3.5 million residents were without power and the majority were left without running water. While Puerto Rico has made meaningful progress in the gasoline and diesel supply chain, highway infrastructure and water service, we are still experiencing challenges in electricity and telecommunication services. Electric power generation is at approximately 30% of normal production, up from 10% 2 weeks ago. The long-term economic impact of the storm will be highly dependent on the pace and restoration of electricity. As electric power is restored, other important services such as telecommunication should be restored. The Governor of Puerto Rico has set a goal of near restoration of power across the island by year end, building on incremental progress in the last few weeks.
While the impact of the storm was devastating on many parts -- rural parts of the island and on the electric and telecommunication infrastructure, generally speaking, concrete structures in and around urban areas fared significantly better. Key transportation infrastructure, including most state roads and highways, the largest ports and major airports are operating at near-normal capacity.
Please turn to Slide 3. At Popular, our priority immediately after the storm was ensuring the safety of our employees and our customers and improving access to cash and other essential banking services through our ATM and branch network. We are relieved that we're able to account for 100% of our workforce and can confirm no loss of life. Our facilities held up very well. Of Popular's 168 branches in Puerto Rico, only 10 sustained significant damage. None of our major operation centers, including our headquarter, sustained material physical damage. The lack of electricity and telecom services pose significant challenges as we work to restore operation. However, thanks to the efforts of our colleagues, the number of branches and ATMs in operations have increased consistently. Only one week after Maria, we had 53 branches out of 168 and 150 ATMs out of 635 up and running. All digital channels remained available throughout and after the hurricane.
We currently have 137 branches and 397 ATMs in operation, covering the entire island, including the central mountain region and the island municipalities of Culebra and Vieques that were severely impacted by hurricanes. In the Virgin Islands, we are currently operating 7 out of 9 branches.
In order to help clients and nonclients access their funds, we temporarily waived all ATMs fees after the storm. In addition to providing relief to our customers, we have offered principal and interest payment deferrals on consumer, residential and commercial loans and waived late payment fees.
The POS network has been impacted by power and telecom service interruptions. However, there has been progress in this area and we have already seen our clients' credit and debit card transactions reach approximately 60% of pre-hurricane Maria levels. These figures are up dramatically from the week after the storm. We will be watching these metrics closely, particularly as we enter the holiday spending season.
Regarding potential damage to residential real estate, securing Popular's loan portfolio, while early in our assessment, our OREO portfolio, which is a reasonable sample, did not suffer wide-spread damage. Popular does not finance wood structures and all structures in properties pledged as collateral are required to have hazard insurance, both of these significantly limiting our exposure to loss. We have already begun to see insurance company make advances to our clients.
The vast majority of the largest property and casualty insurance companies operating in Puerto Rico employ a significant reinsurance in their ongoing risk management. In addition, 89% of the P&C premiums in Puerto Rico were underwritten by insurers rated A- or better by A.M. Best. Popular itself does not underwrite property and casualty insurance.
As to the longer-term economic impact of the hurricanes, as I said before, the pace of power restoration is key to mitigating the economic impact of the storm. Though extensive, the physical damage is less meaningful in the long run than the economic damage caused by disruption in telecom and power services that has impaired economic activity in many sectors. We do not expect the impact of the hurricane to be uniform. Certain sectors, such as retail, will suffer from the disruption in consumer spending. However, other sectors such as food services and construction have already been able to capitalize on increased consumer demand and federal contracts, leading to new lending opportunities. While the tourism and hospitality industry comprised only approximately 7% of GDP, and our exposure to this sector is not material, it does have an impact on employment, particularly during the high-tourism season.
Though a number of major hotels are closed for renovation, approximately 107 of the 155 hotels on the island are operating. With those open in the San Juan metropolitan area, operating at close to 100% capacity, mostly serving federal and disaster-relief employees.
Cruise ships have also begun to arrive, albeit at a reduced volume. We are hearing anecdotal evidence of some large hotels using this period as an opportunity to rebuild and upgrade their facilities, which should have a stimulative effect over time. Also, insurance payouts and federal funds, estimated to exceed $25 million, are likely to have a stimulative impact on the economy, as they have in the period subsequent to nearly every Puerto Rico and mainland storm in the past. To date, FEMA has awarded approximately $525 million in emergency relief assistance to individuals, public corporations and municipalities. The federal funds will certainly an important factor in the recovery of Puerto Rico.
While some have questions whether relief effort started soon enough, the pace of the work has definitely accelerated and we're encouraged by the support and commitment of the Federal Government. Congress has already approved a relief package that includes over $4.5 billion in loans to improve the Puerto Rico government's liquidity position. There has been much discussion of a potential population decline on the island due to accelerated out-migration as a result of the hurricane. While we anticipate in the short term, the storm will accelerate out-migration, the magnitude will depend on the pace of recovery and reconstruction efforts. Some efforts -- some offsets such as high-labor demand in previously weak sectors such as construction, should have a mitigating impact.
Regarding Puerto Rico's fiscal situation, we can expect that once the island has recovered the majority of necessary services, the permissible work, alongside the Puerto Rico central government, will assess the impact of the storm on future revenue expenses and reformate the island's 10-year fiscal plan.
Now let me address the highlights of the third quarter. Please turn to Slide 4. In the third quarter, Popular reported net income of $21 million compared to last quarter's net income of 900 -- of $96 million. The quarter's figures include $79 million of pretax expenses related to the impact of Hurricane Maria and $37 million of loan loss provision related to the taxi medallion loan portfolio acquired in the Doral transaction. Tangible book value is $44.79, up from $44.71 last quarter.
In our U.S. business, we continue to experience strong commercial loan production. Credit metrics were impaired by the disruption of payment channels, collections and loss mitigation efforts during the last 10 days of the quarter. Our CFO, Carlos Vasquez, will provide more detail on our results. But before I turn over to him, I would like to take a moment to recognize the remarkable job our employees have done. While the operating environment on the island has been challenging, the response of our people has been truly outstanding. Our people responded heroically, managing responsibilities at Popular, while tending to a taxing situation at home. We could not have made the progress we have made without their dedication and hard work. The spirit of resiliency permeates the island and is one of the reasons we remain hopeful. Now please turn to Slide 5 as Carlos discusses our financial results in further detail.