Aaron Levie
Analyst · William Blair. Please go ahead
Thanks, Cynthia, and thank you all for joining the call today. We continue to deliver strong results in FY 2023, with second quarter revenue growth of 15% year-over-year. Our sharp focus on profitability drove non-GAAP operating margin of 21.7%, up 110 basis points from 20.6% a year ago. Gross margins remained strong at over 76% and our net retention rate increased both sequentially and year-over-year. Our current execution and business momentum gives us confidence in increasing our EPS guidance while maintaining our revenue guidance for the full fiscal year, despite the higher impact of FX. Our results show the success of our Content Cloud strategy, which powers the full lifecyle of content in a single platform. Our strategy is aligned with the three major trends that are driving the future of work; number one, hybrid workstyles; two, the urgent need to digitally transform every business process; and three, the ongoing pressures of data security, compliance and privacy on all enterprises. More customers are turning to the Box Content Cloud to deliver secure content management and collaboration built for the new way of working. In the second our net retention rate was 112%, up from 106% in the prior year, driven by strong customer expansion rates. For our large deals, over $100,000 plus revenue annually, we had 86 new deals, up from 60 in the prior quarter and 74 in the year ago period, with 62 of these $100,000 plus deals being on multi-product Suites, up from 44 Suites deals in the prior quarter and 54 Suites deals a year ago, in this $100,000 plus segment. Our fiscal Q2 results reflect healthy customer metrics, particularly in the complicated macro environment that enterprises are experiencing today. I have spoken with dozens of CIOs in the past couple of months across nearly every industry and in different geographies. What is clear is that enterprises today are looking to work with strategic technology platforms that can help overcome the multitude of challenges that they are facing. The Box Content Cloud is the platform that enables CIOs to offer secure, cloud content management for the most critical workflows of the business from anywhere employees, partners or customers are working. In a hybrid and digital world, the value and volume of content is greater than ever before, whether it’s streamlining how government employees work across a distributed organization, simplifying a financial services company’s onboarding workflows or a large semiconductor company collaborating with a global supply chain, content is more mission critical than ever for enterprises. And yet the tools most enterprises have to work for their information just don’t cut it. Enterprises today are dealing with a highly fragmented landscape of legacy enterprise content management, storage, e-signature, workflow and collaboration tools that all serve to isolate workflows, increase security risks and increase IT expenses. In fact, tens of billions of dollars are spent every year on this mix of fragmented technology within enterprises today. And the problem will only keep growing, it’s estimated that there will be 175 zettabytes of data by 2025 and a substantial portion of this data is going to be in the form of content. The legacy approach no longer makes any sense given the new demands on businesses. With the Box Content Cloud, enterprises can reduce the cost and complexity of their IT environments, dramatically simplifying their business operations, lowering their spend on redundant technology, while keeping their information secure. Examples of Box delivering this value to customers in Q2 include; a leading homebuilder who has completely standardized on Box for cloud content management eliminated an estimated $1 million in process costs by utilizing Box workflows across on-site teams, vendors and sales reps. A Fortune 500 financial services group purchased a six year, seven figure Enterprise Plus ELA in Q2 as Box has become a more strategic and integral part of its business. With Box, this customer anticipates saving more than $4 million in annual storage costs, including hardware, software and maintenance as they eliminate on-premise servers and disparate systems. From our business performance and customer wins, it’s clear that enterprises are increasingly making strategic, long-term decisions on how to support a remote workforce and digital processes, while maintaining a high level of security and compliance. We continue to build out the capabilities in our Content Cloud to power the full lifecycle of content in a single platform and address major trends in the future of work. Our investments in expanding our product features will add substantial value to our customers as we address a $74 billion TAM. In Q2 we rolled out additional capabilities to Box Relay, Box Sign and API enhancements. These capabilities are included in Box core subscriptions and bundles, allowing customers to benefit from getting new value from the Box platform instantly and provide additional upside as customers move up to higher tier plans for more features. We are very pleased with the momentum we are seeing in customer adoption and use of Box Sign. Second quarter customers include; a real estate development and management company who purchased Box in a six-figure deal as the key technology in its content management strategy. As part of this strategy the company purchased Box Sign Premier Services to support the signing and collaboration around new development properties. A leading medical device company who was already wall to wall with Box Enterprise Plus purchased additional licenses to support new use cases for Box Sign as they work with physicians treating patients suffering from heart and lung issues due to COVID. With data security, compliance and privacy increasing in importance for our customers, Box’s security capabilities also remain a critical driver of why customers choose our Content Cloud. In the second quarter we attained authorized security status for StateRAMP, a cybersecurity framework that ensures service providers offering solutions to state and local governments are receiving adequate protection for their sensitive content. We also announced updates to our Trust Partner Program, which brings together a select group of industry-leading security and compliance platforms to advance security in the enterprise. These updates include new and deepened integrations, including with Cisco and Splunk, among many others. We will continue to invest in key product areas like Box Shield that extend our leading security, compliance, and governance capabilities. Finally, the ability to integrate deeply across the SaaS landscape is an integral part of our platform strategy, including our deep integrations with Microsoft Teams, Office365, Zoom, IBM, Slack, Webex, ServiceNow and many more. In Q2, we rolled out enhancements to the Box for Salesforce integration on the Salesforce AppExchange that enables customers to use Box as the content management solution for signature-based processes and workflows in Salesforce. As we look at the second half of FY 2023, we are going to continue to rapidly extend our platform by doubling down in security and compliance with major Box Shield and Governance advancements, workflow and collaboration with Box Sign, Relay, Notes and the roll-out of Box Canvas, and our open platform and partner integrations. And critically, we will continue to scale our infrastructure in the cloud so we can continue to help serve customers globally with their most complex use-cases. At BoxWorks, this October, we will be making a number of announcements around major product updates and further share our vision for where the Box Content Cloud is heading. What all these capabilities and platform improvements have in common is they reinforce the value of having content in a single platform, they help streamline and automate our customer’s businesses, and they help retire more of their legacy systems, saving them a ton in the process. We continue to execute on key initiatives to scale and support our land and expand go-to-market motion, where we have seen significant productivity improvements in the past couple of years. With organizations managing hundreds of applications and an increasing number of those apps related to content, we have increased our focus on showing customers how we can reduce the cost and complexity in their tech stack. A key part of our optimized pricing and packaging is our multi-product Suites offering, Enterprise Plus, which we launched a year ago. In Q2 Enterprise Plus accounted for more than 80% of our Suites deals. Our Q2 customer expansions and new wins with Enterprise Plus include; an American multinational medical devices and pharmaceutical company expanded its use of Box with a six figure Enterprise Plus upgrade to support more sophisticated use cases, including managing content across regulated functions and supporting structured business processes. A large vehicle retailer based in the U.S. purchased Box with a six figure Enterprise Plus deal, enabling them to eliminate on-premises file servers and solve key reliability issues. They will also leverage Box Platform to power new customer experiences. We are pleased with the accelerating adoption of our multi-product offerings, which provides increased efficiencies in our sales process, higher total account value, net retention and gross margins. It’s clear that our mission of powering how the world works together has never been more important for our customers, as enterprises face a growing set of challenges around hybrid work, digital transformation and cybersecurity threats. Our platform is in the best position to solve these challenges, while reducing complexity and cost for our customers. Before I hand it off to Dylan, I want to take a moment to acknowledge the focus and hard work of our Boxers. Across Box, we continue to invest in our people and talent, and our strong culture is what enables us to stay ahead of the competition and deliver for our customers. Boxers have an opportunity to define what work looks like in the future both with our platform and how we operate and scale as a business. As we continue to build an enduring business for the long run, we remain hyper focused on driving growth while also continuing to deliver even greater profitability. With that, I will hand it over to Dylan.