Dave Deno
Analyst · Barclays. Please go ahead
Well, thank you, Mark and welcome to everyone listening today. Before beginning formal remarks on the third quarter, I want to provide additional context on the company's announcement this morning that we are exploring strategic alternatives. During the past four years, we have made a number of important decisions to improve the long term health and profitability of the business. These included $50 million of investments in food and service enhancements to improve the customer experience, successfully pursuing emerging off premise business, establishing world-class loyalty program and accelerating the growth in our rapidly expanding international business. We also spent $400 million in remodels [indiscernible] brand and improve curb appeal. As a result of these initiatives and a focus on core execution, we have been able to consistently take market share over the past two years on both sales and traffic. This momentum carried into this year as we are outperforming the industry on sales and traffic by 100 and 130 basis points, respectively year-to-date through October. Concurrent with the topline sales momentum, we also continued to improve the profitability of our restaurants as we leverage and monetize the benefits of these investments across the portfolio. Q3 marks the fourth consecutive quarter of at least 60 basis points of adjusted operating margin expansion. In addition, we generate significant free cash flow, which provides increased flexibility for investing across our brands while deleveraging the balance sheet and returning any excess cash to shareholders. Since 2015, we returned over $1.1 billion to shareholders in the form of dividends and share repurchases. While we remain confident in our trends and long term strategy, we do not believe the company's current market value appropriately reflects the company's sales performance, strong record of cash flow generation and intrinsic value. Given that meaningful and ongoing valuation disconnect in the public markets, we are exploring potential strategic alternatives focused on maximizing shareholder value. As part of this review, we have retained BofA Securities as our financial advisor. The Board of Directors and management team are committed to enhancing value for our stockholders. This review is an important next step for our continued success while we execute against our business plan. Now turning to the quarter. Adjusted Q3 2019 diluted earnings per share was $0.10, representing an increase of 25% on a comparable adjusted basis versus last year. Combined U.S. comp sales were flat with traffic significantly outperforming the industry. We have intentionally moderated our average guest check increases to further strengthen value relative to competition. As a result, Q3 traffic outperformed the industry by 210 basis points with a modest average check increase of 80 basis points. This pricing discipline combined with sales momentum from investments in the customer experience and off premise is building was strong in October trends. In October, U.S. comp sales were up 3.6% with traffic up 2.1%. A large part of this sustained momentum is due to the progress made behind our strategic investments and relentless focus on core execution in the restaurant. During the start of Q3, we experienced softer sales trends, consistent with the industry. In addition, we had shifts in our promotional calendar that impacted traffic, particularly in August. However, our sales performance improved considerably in September and as I mentioned into Q4. We believe these improving trends are driven by the following factors. First, the investments made to elevate the customer experience are contributing towards healthy sales growth. As a reminder, these investments were prioritized towards customer facing improvements across food quality, portion enhancements, service upgrades and improved ambience. The benefits of these investments are showing up in improved customer health metrics. Second, we are offering compelling and brand appropriate marketing activities that continue to resonate with consumers. This included Outback's always popular steak and lobster promotion that offers customers the ability to pair their steak with lobster prepared three separate ways at a compelling price point. In addition, the Dine Rewards Loyalty Program now has over 9.7 million members. We continue to leverage the rich data we have collected to enhance the customer segmentation opportunities. Our investments in CRM strengthen engagement through customer centric communication while providing a higher return from marketing spend. Third, we made the conscious decision to pivot towards a more tempered pricing approach. You saw this in the third quarter as the growth in average check was a modest 80 basis points. Over time, the reduced reliance on pricing will further enhance our value equation relative to peers. We remain focused on building healthy quality traffic while also reducing unprofitable discounts. Finally, we continue to capitalize on the rapidly growing off premise business. In September, we announced a third-party partnership with DoorDash. Delivery through DoorDash is now completely rolled out to over 550 Outback restaurants. We are excited about the potential this new channel as a complement to our existing in-house delivery platform. Our research suggests this is a different type of delivery consumer with distinct purchasing patterns and continues to be highly incremental. Despite the DoorDash rollout, our direct delivery business has remained strong with little to no cannibalization. This further validates our omnichannel approach. Just to underscore, once again our recent sales momentum is a combination of all the above not just the success of the DoorDash deal. For example, in restaurant dinner traffic strengthened in October as we continued to take share. Moving to international. Brazil comp sales increased 11% with traffic up 10% in the quarter. These results reflect the strength of our brand positioning, outstanding operations and innovative marketing programs. We also benefited from a more normalized sales environment as we lap the lingering effects of the trucker strike last year. The underlying fundamentals of the Brazil business remained robust. October sales performed well. In addition, new restaurants continue to generate the highest returns in the portfolio with sales well above expectations. The market remains underpenetrated and we are capturing this opportunity. The vitality and future growth potential of this business is tremendous. In summary, our portfolio is in a strong position. We have various sales levers at our disposal and are making significant progress to become a more efficient restaurant company. During the third quarter, adjusted operating income was up 35% and adjusted operating income margins were up 60 basis points year-over-year on a comparable basis. This represents the fourth consecutive quarter of significant margin growth at Bloomin' Brands. We remain on track to deliver our operating margin commitments in 2019. In addition to expected sales growth in 2020, we are continually pursuing opportunities to optimize our overhead structure. These savings will represent a nice down payment to sustained margin growth in 2020 and beyond while we take less overall pricing. We anticipate a strong finish to the year and expect to deliver on our 2019 earnings targets. And finally, before turning over to Chris, I want to thank the over 90,000 team members in the field who bring to life the hospitality, service and experience that make our restaurants so successful. I would also like to thank my colleagues in the restaurant support center who provide great service to our partners. Your enthusiasm and dedication to always putting the customer first is making a difference each and every day. And with that, I will turn the call over to Chris Meyer to provide more detail on Q3.