Marc Huffman
Analyst · Pinjalim Bora with JPMorgan. Your line is open
Good afternoon, everyone and thank you for joining us today. We kicked off the year with a great quarter and I'm pleased with our consistent execution and solid results. Our revenue for the quarter was $120 million, which was ahead of our expectations, up 22% year-over-year marking an acceleration in growth from the last quarter. We believe our strong Q1 performance further validates our investment goals for 2022 as we work towards continued acceleration in our top line growth and executing on our long-term operating goals. At a macro level, we saw healthy demand across global markets and industries in Q1 as back office digital transformation continues to drive significant software spend. We stand to directly benefit from these ongoing transformations as customers turn to BlackLine to solve, automate and bring greater transparency control to their financial and accounting operations. Today many accounting departments are still fundamentally relying on manual and time-consuming accounting tasks. And the opportunity for us is greater than ever, with what we believe is a $28 billion plus total addressable market and the opportunity to serve as the industry leader in modernizing and automating the office of the controller. The combination of this robust demand environment alongside our proven ability to execute and grow our team points to an exciting path ahead for BlackLine. Our strong momentum reflects the investments that we've made thus far to grow our customer engagement and success teams and we're encouraged to see our approach play out in our Q1 results as we continue to invest into our longer-term growth opportunity. I'll cover three areas on today's call: first, key highlights from the quarter and drilling down on what drove our Q1 performance; second, sharing more about why customers choose BlackLine and the efficiency, automation and success they're seeing with our software; and third, an update on our FourQ acquisition and our intercompany momentum. Turning now to our Q1 highlights. Our total revenue in Q1 was $120 million, up 22% versus the prior year and our net revenue retention saw a healthy uptick to 110%, up from 109% last quarter. The expansion rate was driven by high renewal rates as well as customers of all sizes continuing to scale their deployments with additional BlackLine products and global user rollouts. Customer expansion growth and greater uptake of our strategic products also drove higher average deal size in Q1 a multi-quarter trend that continued into Q1 as our average deal size increased to 124,000 this quarter, up from 110,000 in Q1 of 2021. We saw strength across the industries and geographies in Q1, which we believe demonstrates the larger digital transformation trends, I mentioned earlier in my remarks. This expansive BlackLine customer footprint reflects what we see as a level of inherent resiliency to our business in a potentially more uncertain macroeconomic environment as we head into the rest of 2022 and beyond. We also saw healthy performance in both our enterprise and mid-market with strong execution from our go-to-market and customer success teams. Mid-market growth accelerated in Q1 and continues to serve as a strong growth lever for us. We saw healthy growth in the new mid-market customer logos, and I'm pleased to note that we are now approaching nearly 2,000 total mid-market customers. And just last week, we made our BlackLine Modern Accounting Playbook or MAP available for mid-market companies, across EMEA and Asia Pacific. MAP has helped midsized companies make the move to modern accounting by allowing them to realize the value in a short amount of time. By applying a combination of native cloud technology, a library of pre-configured best practices templates and a highly optimized delivery model, our playbook can drastically reduce implementation times and accelerate time to value. We saw solid momentum again in our strategic products this quarter, notably an intercompany and achieved our highest intercompany quarterly performance in company history. We're excited and encouraged, so we're off to a great start following the acquisition of FourQ. I'll speak more about FourQ and our larger intercompany strategy here in a moment. Solid execution and strong leadership across both Intercompany Hub and FourQ drove higher uptake and upsell of strategic products to customers in what was already a strong demand environment for both products in the quarter. And finally, we experienced a record hiring quarter here at BlackLine, adding 255 new employees in Q1 representing a 31% increase year-over-year. Our ability to accelerate growth in our topline while hiring and onboarding new BlackLiners gives confidence in our investment priorities as we look ahead to the rest of the year. Before we go into some of our customer stories, I wanted to take a moment and share with you some of the recurring themes, I've heard directly from our customers. First, it's important to remember that for the most part customers are deploying BlackLine to replace highly inefficient and legacy manual systems like Excel. These are customers that don't have a modern accounting solution at all highlighting what we see as the tremendous greenfield opportunity in front of us. We love seeing these customers realize the immediate benefit BlackLine can offer. Second, whether due to the great resignation or ongoing digital transformation trends, customers greatly value the automation that makes BlackLine special, being able to automate end-to-end processes across fragmented data enables our customers to quickly and efficiently make sense of complex and historic systems, providing them with valuable transparency and control in their close and accounting process. And lastly, we hear from customers that they experience a quick return on their investments in BlackLine. Hours and days of manual processes saved greater transparency and visibility into the close and simplifying complexity across multiple accounting products departments and systems. The increased control consistency and unified visibility that BlackLine offers is immensely valuable to our customers and we hear this time and time again in the field. We saw all three of these dynamics at play this quarter. For example, we recently launched a tremendously successful pilot at one of the world's largest technology companies, where initially the customer was primarily relying on manual processes. The BlackLine pilot achieved 75% reconciliation automation. And after seeing this immense time and cost saving from faster and automated reconciliations, this company chose to further increase their BlackLine footprint in Q1, expanding BlackLine to everyone in their corporate accounting department. Incredibly, this brought their footprint to more than 2,000 BlackLine users, truly deploying our solution at an enterprise-wide scale. Another customer, a large insurance provider has been on a global transformation journey with BlackLine. When we first sold this customer intercompany, we started with targeted non-trade problem states around their shared service and BPO strategy, as well as their technology billing. Since then they've chosen to dramatically expand their intercompany footprint and in Q1 they again grew their intercompany solution with BlackLine which now covers all of their intercompany operating expenses built across the entire company in total covering 170-plus legal entities. This BlackLine deployment automates manual processes, standardizes intercompany processes globally and drives better controls and governance for a company deeply entrenched in the global financial system, which naturally requires strict controls and governance, something we believe BlackLine is uniquely positioned to deliver. Additionally, it yields material cost and tax savings, making their investment decision a clear win. And finally, we saw an existing BlackLine customer, one of the largest food and agricultural companies in the world, built tremendous value with BlackLine via deploying modern accounting reconciliations and transaction matching. Having rolled out BlackLine previously, this customer chose to take the next step in their modern accounting journey in Q1 by fully automating their manual internal entries. And by deploying BlackLine this customer saw a 60% reduction in reconciliations volume better workload distribution across their finance organization and improved reporting with all of their accounting data in one place. Let's now turn to a brief update on FourQ and our intercompany strategy. As we announced last quarter, we acquired and closed on FourQ in January 2022. I wanted to take a moment on this call and once again offer a warm welcome to the FourQ employees that have joined the BlackLine family. Our goal with FourQ is simple enhance our existing intercompany automation capabilities by driving end-to-end automation of manual accounting processes and accelerating BlackLine's larger long-term plan for transforming and modernizing finance and accounting. As I've noted before, it's hard to believe that most companies are still using legacy repetitive and manual processes to manage intercompany, exposing their business to unnecessary cost, significant compliance risks and miss working capital and tax opportunities. Intercompany challenges are not, new but with increasingly complex global business models and regulatory scrutiny demand for intercompany transformation is higher than ever as we saw in our record intercompany results this quarter. To close, I'm pleased with the strong performance in Q1 and I'm encouraged by the momentum headed into Q2. As I look ahead longer term, it's clear that we're still very much in the early innings of a large dynamic and growing market, with strong global demand for digital transformation across the back office. As always, our focus will be to continue to relentlessly serve our customers, focus on product innovation and fuel our growth into our go-to-market and customer success efforts. And as we do so, we remain committed to executing our multiyear strategy and goals and to drive long-term durable growth in advanced BlackLine's position as the market leader. I'll now turn it over to Mark Partin, to discuss our financial performance and outlook.