Joey Zwillinger
Analyst · Morgan Stanley. Please go ahead
Good afternoon, everyone. Thanks for joining the call today and a warm welcome to Katina. We're thrilled that you've joined the flock. I'm pleased that we delivered solid financial results during the second quarter, in line with our top line guidance and ahead of our EBITDA guidance. Net revenue grew 15% year-over-year, or 18% excluding FX headwinds and was driven by strength of our US business, which grew a solid 21% year-over-year. Our adjusted EBITDA loss was $9.2 million. Importantly, Allbirds surpassed $1 billion in lifetime net revenue this quarter, which is an incredible achievement for our brand founded in 2015. In what continues to be a tough macroeconomic backdrop, we are proud of our growth compared to the category and believe we continue to take share as our products and value proposition continue to resonate. As per product, Q2 also saw the highly successful launch of our first high-performance running shoe, the Flyer. We've made incredible strides in our foray into the performance footwear category, with the Dasher, Trail and Flyer franchises together now comprising 24% of total sales. We believe that now, perhaps more than ever, given the record heat waves occurring around the globe, our relentless focus and authentic leadership in the sustainable footwear category truly sets us apart and will allow us to win with consumers for years to come. Stepping back, I'd like to make a few comments about how we currently see the external environment and how that is informing our view of the second half. Since our May earnings call, persistently high inflation has started to take its toll on consumers. Across our industry, elevated inventory and promotional levels have begun to impact digital and retail traffic trends. Our customer tends to have higher-than-average income and hence there was a lag on the impact of inflation, but this trend became notable in the US beginning in the back half of June. One of the greatest advantages of our business model is that our sophisticated data platform and our direct relationship with our customer allows for rapid visibility into changes in demand signals. As a result, we are likely seeing this slowdown before many others in our industry and therefore, have been able to pivot sooner. In our international markets, FX headwinds have intensified since May. In China, while COVID restrictions have eased they are persistent and translating to lower consumer spending now. And sentiment in Europe, continues to be negatively impacted by the ripple effects from the Ukraine crisis. As it pertains to our 2022 guidance target, we are taking a conservative view of demand in the second half and proactively managing our business with the assumption, that these headwinds will continue through the remainder of 2022. We anticipate that the most significant impact of this change, since our last call, will come from the US. In response to this backdrop and current business trends, we have taken a series of actions to set ourselves up, to continue delivering strong top line growth while keeping us on our path towards our profitability targets. These actions are intended to have positive impacts, across gross and adjusted EBITDA margins and to tighten inventory to more efficiently generate cash. I'll expand on these to give additional color. First, we are investing in various elements of our supply chain to reduce both cost of goods and our carbon footprint. This includes forming new relationships in our manufacturing base, upgrading to more automated distribution centers and moving to a dedicated returns processing provider in the US. Second, we are streamlining our organizational structure and reducing SG&A. In addition to slowing the pace of new hires, which we began doing early in Q2, we made the difficult but prudent decision to reduce global corporate headcount, by approximately 8%. These reductions in part free us up to shift resources to continue to invest in areas that are critical for long-term demand growth including product, sourcing and brand marketing. Overall, we believe these simplification initiatives will optimize our cost structure, enabling us to drive substantial adjusted EBITDA improvement next year. In addition, because of the high-quality nature of our inventory, we feel comfortable taking a leaner approach to our inventory management by tightening the open to buy over the next few quarters, increasing turns and focusing on improved free cash flow generation. Now, I'd like to move on to provide update on three growth pillars. These pillars remain unchanged and are where we will focus efforts in this dynamic market. As a reminder, these pillars are expanding and energizing our product portfolio, growing our store fleet and scaling our international business. Within product, we will further enhance our emphasis on footwear products and innovation to expand our offering across lifestyle and performance footwear. The highlight from the second quarter was our successful Tree Flyer launch and its unique midsole technology SwiftFoam. Tim will talk through, what's on deck in the second half of the year, why we're excited about our recent materials innovation and how these enable a robust long-term pipeline. Moving to our second growth pillar, stores. We remain pleased with the performance of our US store fleet. Our stores are not only the best expression of the Allbirds brand, but are a fantastic customer acquisition tool, all while delivering strong four-wall economics. Moreover, as we grow our store footprint, we continue to expand our base of valuable omnichannel customers who spend around 1.5 times more, than single-channel repeat customers and now comprise approximately 15% of our repeat customer base. During the quarter, our US store sales increased nearly 120% year-over-year. We opened seven stores in Q2, bringing us to a total of 46 as of June 30. To highlight a few. In the US, we opened in Fashion Island in Newport Beach in early June, which is our first store in Orange County and seventh in Southern California and it has exceeded our expectations. As we build stores in the region, such as Southern California, we see meaningful gains in awareness, drive strong store economics across the region, while substantially lifting overall commerce across channels. We also launched our first ever store in Canada in Vancouver and opened a second in Toronto just a few days ago. And finally I'd be remiss if I did not mention our Shanghai-based China team for their incredible execution while on lockdown managing to launch our fifth store in the city of Hangzhou, which demonstrated our ability to generate high sales productivity and a low CapEx build-out format. Moving on to our third growth pillar, scaling our international business. Based on our early investments in Europe and Asia we continue to view the opportunity in our international business as at least as large as the one in the US. We remain steadfast in our conviction that our international expansion will prove to be an early mover advantage allowing us to define what a sustainable footwear and apparel brand can be for consumers globally. Given the current macro uncertainty and our actions to streamline workflows, we are focusing our resources more heavily in five regions: China, Japan, the UK, Germany and Canada. We are proud of the inroads we are making in China and continue to see it as a key engine for future growth with attractive margins. Japan is experiencing significant consumer spending and FX headwinds yet our underlying growth is strong. This is encouraging as Japan is an important region to generate global style credibility in addition to its large sales and profit opportunity. In the UK, we continue to gain traction with growing brand awareness, particularly within the 25 to 34 age group. During Q2, we acquired more new e-commerce customers in London than in any other market outside of New York City. In Germany we have had early success with our partnership with Zalando and are seeing traffic recover in our Berlin store. In addition to our three core growth pillars, we are continuing to expand select third-party distribution as a profitable marketing vehicle for our direct channel, with incremental top and bottom line growth over the medium term, albeit with modest impact in 2022. We believe that thoughtful and disciplined expansion into third-party distribution can be a critical lever to help us expand awareness of the Allbirds' brand, while also building greater credibility in the performance category. While it's still early days for our third-party distribution strategy, we have established initial partnerships with marquee retailers, including Nordstrom, Zalando and Public Lands and Shields, all of which are off to a strong start. Prospective partners view our brand as an exciting new growth lever for their businesses and also a way to express their own commitment to environmental values helping them meet this growing demand from their shoppers. When we evaluate future partners we focus most importantly on the consumer that shops there, and look for both credibility with those consumers and reach to a new group who we haven't met through our own direct channels. This includes accessing geographies that we don't expect to reach with our brick-and-mortar stores. A good example of that is our partnership with Shield, which is a premium regional chain in locations where we do not expect to build stores for many years if ever. We then focus on partners that present our brand in a compelling and prominent manner such as our recent activation in the high visibility center stage at Nordstrom's flagship store in New York City. And finally we show preference to retailers who are committed to improving their environmental impact. Looking ahead in the coming weeks we will be launching an exciting new partnership with Selfridges in London, a key shopping destination for global trend centers which should help drive significant brand heat and we will continue to update you as we get closer to launch stacks with other marquee partners. In closing, I am incredibly proud that we've grown Allbirds into a beloved brand. Consumer-focused innovation is the Lifeblood of great consumer companies. And we believe that our innovative, sustainable approach to footwear and apparel is truly what sets us apart. I believe that one of the most important characteristics of an innovative company is the ability to quickly remind what is working, and what misses the mark, and having the agility and prudence to pivot accordingly. , Today's announcement of our simplification initiative shows our team's ability to proactively manage this dynamic demand environment and position us for continued success even amidst a difficult landscape. Importantly, and despite the increasingly challenged consumer backdrop, we have several proof points that I and other members of our executive leadership team track, that show that our fundamental model is working. As a consumer-obsessed company, we look to maintain a best-in-class NPS which we have continued to deliver. We also focus on repeat purchase rate which is strong at over 40%. That lets us know that our customers love our products. Similarly, we also track customer LTV which continues to grow, as we provide new products that our customers love and offer them additional occasions to buy in our stores and more recently in our third-party partner stores. These metrics demonstrate a best-in-class customer experience with a modern distribution model, all inside an enormous and growing addressable market, where we still have low double-digit awareness. Collectively, this gives us great confidence in our future potential. I firmly believe that the strength of our operating model will continue to propel us towards our medium-term financial and sustainability target. And we continue to win with consumers that we believe are increasingly aligned with the core tenets of the Allbirds brand. With that, I'll turn it over to Tim.