Robin Li
Analyst · Citi. Please go ahead
Hello, everyone. Baidu Core delivered solid revenues, profit and cash flow in Q3 despite navigating in a challenging macro climate for both our online marketing business and AI cloud business. I am proud that our team managed to strengthen operational efficiency and maintain stable margins, a full-scale reinvention of our product portfolio with ERNIE and ERNIE Bot. Today, I would like to share an update on the new opportunities that ERNIE and ERNIE Bot have opened up for us. After that, I will discuss some key highlights of each of our businesses. Presently, we are in the midst of a broad-based platform shift driven by generative AI and foundation models that is set to revolutionize every industry. On August 31, we received the approval to deploy ERNIE Bot on a large scale and open ERNIE API to enterprise customers. Since then, we have witnessed a significant increase in queries handled by ERNIE Bot and through ERNIE API. Moreover, we have received valuable feedback from these users and customers enabling us to further refine our model’s performance. At Baidu World in October, we showcased our progress in ERNIE Bot and AI native products. During that event, we introduced ERNIE 4.0 or EB4, our most advanced foundation model. We believe that EB4 is the GPT-4 level model, displaying human level performance in understanding content generation, complex reasoning and memory retention. These capabilities are crucial for developing AI native applications and solutions. We are pleased to launch EB4 earlier than our expectations. It resulted from our unique end-to-end 4-layer AI infrastructure, which helped intense efficiencies in model training. The input and feedback from our users and customers also played a big role. In products, as I said in the past, we continue to use ERNIE to reinvent our entire portfolio and introduce an AI-native experience. On the customer front, the ERNIE Bot enables Baidu search by generating direct answers to search queries, complementing traditional search. In the quarter, we initiated tests on our new features that recommend news feed-like information together with the generated search results and enable multi-round conversations to encourage further user expression. Our initial tests have received promising feedback. We believe these features will help deepen user engagement and prolonged time spent unleashing new monetization opportunities. In particular, they benefit as verticals like healthcare, education, travel, legal and auto, in which advertisers are willing to invest heavily in customer acquisition and reengagement. ERNIE Bot, our new AI native product serves as a versatile multi-brand conversational AI assistant on both desktop and mobile. Given the exceptional performance of our large language model, we are confident in monetizing our services. Starting from November 1, EB4 was open to the public through ERNIE Bot at a subscription fee of about $8 per month. This marks us as the first company in China to implement user charges, distinguish us from other models in the market. Our primary focus is to encourage seamless collaboration between users and AI co-pilots, which we believe is a key trend in the new era. For example, with an AI co-pilot, Baidu Wenku has transformed into a one-stop shop for various document creation needs. We have already seen an increase in the paying user account, a trend that we expect to continue in the coming quarters. On the enterprise-facing product front, we recently introduced a GBI, generated business intelligence with ERNIE Bot. GBI simplifies data analysis using natural language interaction facilitating faster decision-making for business operation. The introduction of GBI was prompted by the recognition that customers across various industries have the need for AI co-pilots to help them analyze data more efficiently. During our last earnings call, we also discussed how we use ERNIE Bot to create Baidu Comate, our AI coding assistant and Infoflow, our enterprise communication and collaboration platform. These products focus on boosting productivity and efficiency gains and each of them present upsell opportunities for our cloud customers. In fact, an increasing number of our cloud customers in China’s traditional industry and public sector have used the trial version and showing interest in these products and features. Additionally, these products and features also allow us to acquire new customers across an even wider array of industries. In terms of ecosystem, we empower enterprises to leverage ERNIE through API to create their own AI native applications and solutions that will drive the development of generative AI and LLM. As more and more AI native applications built on top of ERNIE become successful, whether developed by us or by our customers, ERNIE will likewise be successful. Now, over 10,000 enterprises are actively using ERNIE through API on a monthly basis. This number has been growing quickly since we received the regulatory green light at the end of August. Currently, ERNIE is handling tens of millions of queries everyday. Right now, a large and rising number of these queries come from the Baidu family of products as we have been pioneers in building AI native products and have put a lot of effort into reinventing our offerings. In the first half of November, the number of daily external queries has increased by over 50% compared to the same period in October. As we are actively assisting our cloud customers in creating AI native applications, we believe there will be a continuous and significant rise in external credits in the future. We are also actively attracting developers to connect their information and services to ERNIE Bot through plug-ins. With plug-ins, ERNIE can help people with more-and-more tasks unlocking a wide range of possible use cases. As of today, [indiscernible] plug-ins have already been accessible to ERNIE. The initial batch of third-party plug-ins include ctrip.com, CITIC Press Group, China Justice Big Data Institute, New Oriental, Autohome and Tree Mind. In summary, during the quarter, we made significant progress in using Gen AI to revolutionize product usage and transform business operations for our users and customers. We believe that this is just the beginning. In the future, we will realign resources to invest in this growth opportunity and shift away from lower priority efforts and improve efficiency for existing businesses, thus balancing investment and margins. We are excited about the possibilities for Baidu for our users, customers, partners and the entire ecosystem. Now let me recap the key highlights of each of our businesses. Mobile ecosystem continued to exhibit steady growth for both user metrics and financial performance in the quarter. Baidu Apps MAUs increased by 5% year-over-year to RMB663 million in September. Search queries and content distributed by Baidu app remained resilient. In particular, videos distributed by search and feed within Baidu App both experienced a double-digit growth in third quarter. Baidu Core’s online marketing revenue increased by 5% year-over-year in the third quarter, consistently generating strong profit and cash flow for the group. This growth was driven by the continuous recovery in verticals such as health care and travel, among others. In the quarter, we continued to use Gen AI to help advertisers increase ROI and conversion on our platform. Starting from September, advertisers can engage with our new marketing platform. This platform supports natural language input and multi-round conversations which help advertisers, articulate their requirements more comprehensively, enabling us to formulate more effective campaign strategies for investment. Moreover, we made ongoing enhancements to our monetization system, focusing on improving targeting capabilities and the auction system. For example, Tarena Education and IT Professional Education Company achieved an increase of 23.3% in conversion rate and 22.7% boost in ROI after using this enhanced platform and capabilities. We are still in the early stages of using Gen AI to help advertisers achieve higher of conversions and ROIs on our platform. Our efforts will ultimately lead to significant improvement in marketization capabilities and will contribute to future revenue growth. In the quarter, we also used our AI capabilities to help merchants grow their sales on Baidu. One example is how we help SMEs with live stream shopping. With ERNIE Bot, we introduced a tool that allow them to easily create their own digital human, generate live scripts and more significantly lowering the barrier and cost for live streamers to sell merchandise on Baidu. Looking forward, we are optimistic that the growth of our online marketing revenue will continue to exceed China’s GDP growth. At the same time, we will continue to test AI native marketing products that could potentially open up more opportunities than traditional general search ads. This gives us confidence in Baidu’s long-term online marketing growth prospects. Turning to AI cloud, we continue to generate positive operating profit on a non-GAAP basis in the quarter as we remained focused on the healthiness of our business. Gen AI and LLM have brought us a lot of opportunities, which have strengthened our competitive advantages in cloud and increased our TAM. A growing number of enterprises are using ERNIE API to develop their own AI native applications and solutions. We are also helping customers build their own models efficiently by leveraging our unique 4-layer AI infrastructure and our years of experience in building and using foundation models. LLM training is very complicated. It requires a large number of GPUs working simultaneously. ERNIE GPU failures can impact the entire process. We have developed ways to identify and address GPU failures quickly leading to a significant reduction in training costs. Now about 98% of the training time on our platform is valid, setting an industry benchmark. We also have a set of different resources, including toolkits, data sets for enterprise customers to easily fine-tune their customized models. Gen AI has helped us grow our cloud customer base. A large number of cloud customers using ERNIE API are new customers. At the same time, some of our existing cloud customers have increased their spending with us because of generative AI. AI cloud revenues declined by 2% year-over-year in the third quarter, mainly due to the weak demand in smart transportation projects. We believe AI cloud revenue should rebound to positive growth in the fourth quarter, driven by the increasing momentum in generative AI-related businesses. Also, since smart transportation revenue started to slow down in Q4 of last year, we will have an easier year-over-year comp base in Q4 this year. Moving on to intelligent driving, our target remains unchanged, which is to achieve breakeven on the regional unit economics for robotaxi operation in a couple of years before turning operationally profitable. To this end, we are strategically concentrating our resources on pivotal regions. Wuhan remains our largest operational area and we believe it is also the largest region globally, providing autonomous drive aiding services currently covering a population of about 2.7 million. In the third quarter, the portion of fully driverless orders within the overall order portfolio in Wuhan exceeded 40%, that’s up from 35% in Q2. We are also particularly pleased to highlight that Apollo Go’s operation in Wuhan continue to expand. In late August, Apollo Go remains the first company in China to provide autonomous ride-hailing services to the general public at Wuhan Kinko International Airport, one of the busiest airports in Central China. The extended reach into the airport transfer involves longer travel distances, presenting an excellent opportunity for the future improvement of unit economics. All of these developments contributed to the UE improvement and we aim to reach regional UE breakeven in a couple of years. In Q3, Apollo Go provided 821,000 rides to the public, marking a 73% increase year-over-year and the cumulative order volume has surpassed 4.1 million by the end of Q3. As part of our executive reshuffle program, we have recently named Dr. Wang Yunpeng as Corporate VP of Baidu, who will lead the Intelligent Driving Group. Yunpeng has been with us since 2012 and has been responsible for autonomous driving business since 2018. I take great pride in seeing another business leader developed within Baidu. Zhenyu has taken a rotational position as CEO Assistant and the Chairman of the Technology Ethics Committee. Now let’s proceed with Rong’s financial performance review.