Richard Stockton
Analyst · Janney Capital Markets. Your line is now alive
Good morning. Welcome to our second quarter 2020 earnings conference call. I will begin by providing an overview of our business and an update on our portfolio, including the reopening of almost all of our hotels. After that Deric will provide a review of our financial results. And then Jeremy will provide an update on our asset management activity. Afterward, we will open the call for Q&A. The COVID-19 global pandemic has created both social and economic disruption on an unprecedented level, has created a volatile landscape throughout the hospitality industry. As I have said previously, this has been an extraordinary period for all of us and our entire leadership team has been steadfast in our commitment to protect all of our stakeholders during this unprecedented time. A few objectives have continued to guide us, the health and well being of the employees, our hotels, our hotel guests, and the communities in which we operate have been a top priority. And we have taken a number of preventative measures to keep them safe. As stay at home orders were implemented. We quickly adapted to the restrictions and challenges affecting our properties and adjusted the staffing model at our hotels, while reducing other operating expenses, in an effort to preserve cash and minimize near term losses. The vast majority of our portfolio had suspended operations for a significant portion of the second quarter. As we discussed on our last call, we believe that our portfolio was well positioned to benefit as our hotels resumed operations, given that eight of our 13 hotels generated a significant amount of leisure demand. These include the Ritz Carlton Sarasota, Bardessono, Hotel in Yountville, Ritz-Carlton Lake Tahoe, Pier House Resort, Park Hyatt Beaver Creek, Hilton La Jolla Torrey Pines and Ritz-Carlton St. Thomas. We are pleased to report that this thesis has played out just as we expected. We're seeing good results across our reopened hotels and it's clear from the feedback we're hearing the guests are excited to be traveling again. It's still early in the reopening process and the impact of the virus is still unpredictable, but we are encouraged so far. As far as operating results, the Ritz Carlton Sarasota, Pier House Resort and Bardessono, all had positive hotel EBITDA for the month of June. The Ritz Carlton Sarasota despite RevPAR being down over 60% during the quarter had positive hotel EBITDA for the entire second quarter. This was a fantastic result given the disruption to our business during this quarter, as a testament not only to the team at the hotel, but also to the fact that a significant amount of the revenue at that property is recurring membership revenue, which is less volatile and more predictable than rooms in F&B revenue. In fact, the property was also able to increase its EBITDA margin by 74 basis points during the second quarter, a truly impressive result. With nearly all of our hotels reopened to the public, we continue to prioritize the health and safety of our guests and staff. And we're being thoughtful, deliberate and flexible as our hotels resume operations. To ensure guest safety, our properties have instituted stringent safety measures and protocols consistent with evolving best practice recommendations regarding COVID-19, ranging from enhanced hygiene standards to keyless check in and electrostatic sprayers to protect guests. Additionally, in the near term, we have specific plans to contain expenses as the portfolio continues the reopening process. We're offering optional housekeeping service at some properties for stay overs. We're also eliminating van transportation, airport shuttle service, valet parking services, turndown service, and all amenities that exceed brand standards. We're also suspending some services at concierge lounges and clubs, and all spas and kids clubs. Our asset management efforts have been relentless and have positioned us well for the impending ramp up and operations that we now anticipate. Looking ahead a few months. We continue to be excited about the Courtyard San Francisco Downtown and its upcoming conversion to the Autograph Collection under the name of The Clancy. The renovation continued during the second quarter with a portion of the lobby, meeting space, new café, market facade, a new front entrance. We're currently working on the restaurant and bar and expect to have the renovation completed in September. Given the current uncertainties, we've also taken proactive and aggressive actions to protect and enhance our corporate liquidity. This included cutting expenses at the corporate level and significantly reducing our planned CapEx spend for the year. We will continue to preserve cash until we have clarity on the recovery and direction of the economy. All in, we estimate that we have reduced our run rate corporate G&A and reimbursable expenses under our advisory agreement by approximately 25%. We also closed on an amendment to our corporate credit facility, with a pay down of $10 million. The amendment converted to $75 million corporate credit facility into a $65 million term loan with the same maturity date of October 25 2022. We've also made significant progress in our discussions with our property level lenders. Deric will discuss this in more detail. We successfully navigated through a very challenging operating environment during the quarter and I believe we are set up very well for the ultimate recovery. As I turn the call over to Deric to discuss our financial results, please keep in mind that almost all of our properties were closed during the second quarter. So while this quarters financial metrics are interesting from a voyeuristic perspective, they provide little useful direction to inform investors on the state or potential of the business. I will now turn the call over to Deric.