Jeff Benck
Analyst · Lake Street. Please go ahead
Thanks Roop for that update. Following Roop’s comments on our guidance for the fourth quarter, I wanted to provide additional color on our view of demand by sector shown on Slide 14. Overall for the fourth quarter, we expect increased revenues from stronger demand and new programs in defense, industrials and telco to offset anticipated declines in medical, as we pivot manufacturing from COVID-19 related therapeutic equipment to diagnostic trauma and elective surgical devices. The results in Q4 revenue should be in line with Q3 level. We do not expect a seasonal uptrend in Q4 this year, as customers are more cautious on increasing their demand signals, given the economic and geopolitical environment. Now turning to the medical sector. During the first half of this year, we saw demand reductions in our core medical products in the cardiac, renal and orthopedic markets associated with trauma and elective surgeries, as many of our existing customers and new customers reallocated their manufacturing and sales capacity in the fight against COVID. As reported, one of the existing key cardiac customers, ZOLL Medical enlisted benchmark to support a rapid ramp of manufacturing capability to support ventilator production. In the fourth quarter, we see declining demand for COVID-19 therapy devices, but the corresponding demand recovery for our non-COVID products, isn’t expected to start until first half of next year. This anticipated recovery along with new medical programs gives us confidence that next year will be another growth year for the medical sector. In semi-cap, after a stronger than expected increase in Q3, demand remains stable for semiconductor capital equipment in Q4. We remain well positioned in this sector with our advanced precision machining and electronics manufacturing and further demand outlook. This sector is expected to remain strong as the semiconductor capital equipment index is predicting another growth year in 2021. Moving to the A&D sector outlook. Our aerospace and defense sector is comprised of approximately 70% defense related products and 30% commercial aerospace offerings based on 2019 revenue outlook. Defense demand across the portfolio remains strong in Q4 as we support many funded programs across the United States Armed Forces. We are anticipating in our commercial aircraft programs, which have declined significantly in first half 2020, have a limited demand recovery in Q4 and in fiscal year 2021. As Roop mentioned earlier, we have not seen an uptick in orders in industrials for oil and gas and the building and transportation infrastructure markets, where many large projects continue to be delayed. Despite soft demand, we do expect an overall increase in industrials in Q4 for new programs and an increased number global engineering services projects. Overall, we see stable demand across our computing and telco customer base. High performance computing projects are in flight as expected in the second half, but are being offset to some degree with the persistent weakness in higher value enterprise applications as the remote work trend continues. In telco network infrastructure product demand across a number of our customers remain strong from the continued need for greater bandwidth for data services. After a nice rebound in Q3, demand from our commercial satellite customers remains stable in Q4. As Roop shared in our guidance with this revenue and sector mix forecast, we remain on track to achieve at least 9% gross margins in Q4. Now, if you please turn to Slide 15. We continue to make steady progress on our key strategic initiatives that we laid out for 2020. My staff and I review progress regularly, and we share updates with our extended teams to ensure all of Benchmark is focused on a common set of goal. First, customer focus is a top priority at Benchmark. We are working as an organization using customer feedback to find ways to optimize our engagement model and make it easier to do business with our organization. This attention coupled with operational performance are the cornerstones for customer satisfaction, which I’m happy to report remains at a high level. With many of our growth and strategic accounts, we are building deliberate long-term technology roadmaps and business relationships to help inform how we can invest in and be more valuable to our customers in the future. This customer centric approach is an important foundation in growing our business. In our sector strategies, we have a team focus on selecting the vertical sub markets most aligned to our value proposition. Our objective within these markets is to expand the scale with strategic customers by selecting the full breadth of services and capabilities. This includes focus investment in technology innovations that differentiate Benchmark against other competitors, and even against prospective customers, internal manufacturing to increase our win rates. This thesis is playing out well across each of our higher value sectors. In fact, over the last year, we have seen improvements in engineering services tied to EMS deals and vice versa. Next, we continue to drive enterprise efficiencies. We are continuing work on our global footprint optimization, where we are winding down manufacturing in some locations and ramping up new production in other locations. The goal is to gain efficiencies with fewer rooftops by selecting locations with operational synergies and aligned with customer preference. To this end in the third quarter, we made the decision to exit a line of business in our A&D sector related to turbine machining. This is the right decision when we look at strategic alignment of the impact of facility and the prolonged downturn in commercial aerospace demand driven by the pandemic. These decisions are never easy, but we’re focused on our long-term strategy. In addition, we have a rigorous focus on controlling our costs and expense management through improved processes, G&A centralization activities and intense focus on project and investment prioritization. We are reshaping our SG&A landscape. For next year, we are targeting SG&A at or below $130 million, even with the end to temporary salary cuts in corporate furloughs, higher travel expenses and higher variable compensation. The hard work we have invested in our HR, IT, finance and other shared services to enable centralization are yielding lower costs next year. Unfortunately, this does requires restructuring activities, which as Roop has mentioned will occur this quarter. Finally, I want to close with our initiative on engaging talent and shifting our culture. As I’ve said, Benchmark has a great cultural foundation that starts with a committed workforce who wants to deliver for our customers. Our investments in this initiative will include focused on better self service tools, increased empowerment and critical skills development to ensure the talent the organization needs in future leaders can be found within our own diverse team. This includes the ongoing commitment to advancing diversity and inclusion efforts at all levels in the company, which we are enhancing as part of our ongoing ESG focus. For technology companies like Benchmark, competitiveness requires innovation, fresh ideas and creative thinking, all areas fueled by diversity. If you now please turn to Slide 16. The attentive work on these strategic priorities formed the foundation for setting our midterm target model through the year 2022. The company had a great start at pivoting the higher value markets perform my arrival and we are now at our target mix between traditional and higher value splits. The right markets and customer selection remains key to our strategy. Setting COVID and the resulting macroeconomic uncertainty aside, we believe that we can grow revenue at a 5% compound annual growth rate over the next two years, by growing our current accounts and ramping new programs with our targeted new customers. While we’re overcoming some pretty significant revenue decline headwinds in our aerospace and oil and gas markets and other demand softness in our install base due to the pandemic recession, our growth expectations speak to the strength in our recent bookings and outsourcing wins. As the economy picks up later in 2021 and through 2022, we expect our growth can accelerate further with this new wind momentum and recovery and our customer install base. With our current mix of business, the success of ongoing operational excellence initiatives and our current global footprint, we are targeting gross margins in the range of 9.3% to 9.7%. On the SG&A expense line, I’m committed to effective overhead management and have taken the necessary access to drive an efficient organization that is right-sized to support our customers and employees effectively. As the company expands and needs greater investments and capabilities, we will keep expenses aligned to our future revenue growth. The resulting non-GAAP operating margin target range will be between 3.4% to 3.8%. With this model, we feel comfortable that we can grow earnings faster than revenue. As operating margins improve, we see resulting improvement in ROIC. I am confident and remain excited about our team’s ability to capitalize on the growth opportunities in our diverse end markets, where our deal pipeline in wind rate is increasing, and we remain focused on executing our ongoing initiatives to increase incremental value for our customers, employees, and shareholders. And with that, I will now turn the call over to the operator to conduct our Q&A. Operator?