Thomas C. Schievelbein
Analyst · today only. Brink's assumes no obligation to update any forward-looking statements. The call is copyrighted and may not be used without written permission from Brink's. It is now my pleasure to introduce your host, Ed Cunningham, Director of Investor Relations and Corporate Communications. Mr. Cunningham, you may begin
Thanks, Ed. Good morning, everyone. First quarter earnings came in at $0.35 per share, which is far better than we expected at the beginning of the quarter when you consider that the results included the $0.24 charge for the robbery, as well as a profit decline in North America. Profits from our international operations were much stronger than anticipated, especially in Latin America and the Asia-Pacific region. Looking ahead to the rest of the year, we expect profits from international operations to offset reduced expectations in North America, and that we will achieve our full year segment margin rate range of 6% to 6.5%. Joe will provide details behind our results and our full year outlook in a few minutes. As far as the robbery goes, I trust you understand why we do not discuss details regarding our security losses. What I can tell you is this: on February 18, criminals attacked a plane at the Brussels airport that was about to embark on a flight to Switzerland. The diamonds that were stolen belong to customers of Brink's and several other security companies. Although Brink's was not attacked, we assume custody of our shipments from pickup through delivery. I'm happy that no one was hurt, and all of our customers were fully reimbursed within 48 hours of the robbery. The pretax charge related to our robbery was $19 million. It's important to note that our practice has always been to allocate this type of expense to our 2 reporting segments, much as we do with our other global expenses. The result is that North American profits were reduced by about $4 million because of a robbery that took place in Europe. The balance of the charge, or about $15 million, was allocated to international operations. We are working with the authorities in connection with this incident and do not expect to provide any additional details beyond what we've already disclosed. Now let me move on to an update of our global operations. Our primary goal is to reposition Brink's for long-term growth. An important part of our strategy is to maximize profits in developed markets of North America and Europe as we invest in developing and adjacent markets. To execute this strategy, we've invested in productivity, exited unprofitable markets, strengthened our leadership team and are transforming our culture to become more focused on our customers, innovation, new opportunities and leveraging the power of the Brink's brand. In North America, our goal to return to a 7% segment margin will take longer and cost more than expected. The ongoing pressure on volume and price has exceeded our actions to reduce costs, consolidated brand structure, optimization of routes and enhanced productivity. In fact, first quarter results were a step backwards, as margins were unacceptably low even after adding back the $4 million impact of the Belgium robbery. On our February call, we said we expected 2013 North American margins to be in the 4% range. We now expect full-year margins of this region to be in the 2% to 3% range. In addition to the ongoing pressure on volume and price and the impact of the Brussels loss, unexpected internal issues arose. For example, first quarter results were hurt by IT-related service outages in our legacy systems that affected our customers and resulted in a $1.5 million profit reduction. Patty Watson, our new Chief Information Officer, is leading the effort to centralize our global IT operations to improve efficiency, service levels and decision-making. I'm confident that Patty and her team are expediting the remediation of these systems, but there will be some additional expenses associated with completing this work. Mel Parker, who joined Brink's in January as the President of North America, has been working through these primarily U.S.-based issues. He has also decided to make more changes to North America's senior management team than we originally anticipated. This will temporarily increase severance and subsequent onboarding costs for the new management, but these changes are critical to the future of the region. Now we'll be very proactive in taking the additional actions necessary to turn this business around. In Europe, our decision to exit certain underperforming markets boosted 2012 margins to about 7%. Our first quarter profits were down due primarily to the impact of the robbery of the Belgium airport. We otherwise remain on track in our efforts to sustain profits near the level we achieved in 2012. Moving forward, we will continue to pursue additional productivity improvements and deliver new higher-value solutions. We are working on a number of opportunities, including the expansion of our end-to-end ATM network management capabilities, which our Threshold business is currently providing in Canada. Now let's move on to Latin America, our largest and fastest growing region. As expected, profits declined versus exceptionally strong year-ago levels, but were much stronger than we originally anticipated, despite a moderation in revenue growth, the currency devaluation in Venezuela and lower results in Brazil that Joe will discuss shortly. For the full year, we expect strong profit improvement based on growth across most of the region. This profit growth will be at least partially offset by our productivity investments, and we're assuming additional currency devaluation in Venezuela in the third quarter. But overall, we remain very optimistic about Latin America's long-term growth prospects, and will continue to invest aggressively there. Finally, our relatively small Asia-Pacific operations have been restructured under the leadership of Amit Zuckerman, the President of our global services businesses. First quarter results, profits in the region improved substantially, reflecting the benefits of the streamlined cost structure and higher global shipments of precious metals. Now before turning it over to Joe, I'll briefly update you on some of our strategic actions to exit underperforming businesses, and to redirect our investments into growing our developing markets and adjacent businesses. As we announced in February, we completed our exit of the underperforming guarding businesses in France and Morocco, and we're working to complete our exit of the cash-in-transit market in Germany. We recently completed the exit of the CIT market in Poland. And earlier this week, we announced our planned exit of the cash-in-transit market in Turkey. Together, these businesses generated more than $100 million in revenue, but had about $17 million in annual operating losses. There was also a fair amount of activity on the acquisition front during the quarter. In Latin America, we acquired the remaining 26% ownership interest in our cash-in-transit business in Chile for $18 million. We also acquired Brazil-based Redetrel for $26 million. Redetrel is a distributor of electronic prepaid products including mobile phone airtime, with a network of about 20,000 retail locations. The strong distribution network supplements our ePago walk-in payments business, which has operations in Brazil, Mexico, Colombia and Panama. We also announced the initial rollout of the Brink's Money payroll card to U.S. employers, which is just getting underway. We do not expect Brink's Money or Redetrel to have a meaningful near-term impact on our results, but these investments demonstrate our commitment to entering adjacent markets, where we can leverage the brand. You can expect to see additional products and services in this segment in the future. In closing, we are focused on taking decisive action to improve near-term results, while positioning Brink's to achieve long-term success. Our new leadership team is in place and highly focused on pursuing new opportunities to reduce costs, improve productivity and deliver new solutions for our customers. Successful execution in 2013 and '14 is critical as we're not assuming a significant contribution from new higher-value solutions until the end of 2015. By then, we expect to have achieved substantial margin expansion in our core business that will be supplemented by higher-margin revenue from these new services. I assure you that we have a great sense of urgency, but it's balanced by the discipline and commitment needed to make the investments to drive our long-term success. I'll now turn it over to Joe, who will provide the details regarding our results and our outlook. Joe?