Daniel Heaf
Analyst · Wells Fargo
Thank you, Luke, and good morning, everyone. Today, I'll walk through our first quarter performance and share an update on the progress we're making on our consumer-first formula. Our strategy to return Bath & Body Works to sustainable, consistent growth. In the first quarter, net sales declined 3% and adjusted EPS was $0.32, both ahead of expectations, but remain below the standard we expect of our brand. Underlying business trends remain pressured and largely consistent with the past several quarters, reinforcing the necessity of our strategy. We are executing with urgency and remain on track with our transformation road map. Based on this performance and with our expectations for the balance of the year, we are reaffirming our full year 2026 net sales and earnings per share guidance. Since introducing the consumer-first formula in November, we have been clear that this is a multiyear plan to return Bath & Body Works to sustainable growth. Our aspiration remains clear to bring together luxury sense real benefits and unmatched access, building a brand consumers love, trust and choose every day. The actions we are taking across product, brand and the marketplace are beginning to generate evidence that the strategy is working, and we expect the impact to build through the year and become more visible to consumers and in our financials as we move into 2027. The work has moved from strategy to execution and from execution to early evidence. While there is significant work ahead, the early proof points we are seeing reinforce our confidence that the actions we are taking are the right ones. With that context, let me walk through some of the progress we are making across our 4 strategic priorities. First, creating disruptive and innovative products. Restarting our innovation engine remains foundational to our strategy, particularly in our Hero category. We are being more intentional about where we innovate, how we innovate and how we bring product to market. We are prioritizing our Hero category, focusing on the forms where we have clear authority and telling stories that make the quality, benefit and feeling of our product unmistakable. When we deliver a stronger product offering, clearer benefits and sharper execution, the consumer responds, better product clearly communicated win. This was evident in the quarter with the launch of our new moisturizing and revitalizing These products pair our distinctive fragrance with clear consumer benefits, upgraded packaging, focused marketing support and stronger in-store and online presentation. More importantly, this launch reflects the model we are building: stronger product offering, clearer benefit, better packaging, focused marketing and sharper execution, all working together to drive a powerful consumer response. Strong product acceptance by consumers showed up across multiple metrics. AUR and SKU productivity for the new formulates were both up double digits. This reinforces an important point: value is not simply price. It is the quality of the product, the clarity of the benefit and the strength of the experience relative to the price the consumer paid. That is the equation we are focused on improving. Body Care underperformed the broader business in the quarter. Some of this reflected planned assortment choices, including the increased mix of accessories in our Disney collaboration, and actions within our everyday luxury franchise, where we pulled back too substantially on the assortment. We identified this quickly and took action. As of this month, we are backing stock with 10 everyday luxury fragrances, including our top sellers, and we are seeing strong early reads. Everyday luxury remains an important long-term franchise. As part of our broader merchandising architecture, we have clarified the role of key franchises with everyday luxury firmly positioned within that portfolio. We are rebuilding the core assortment, increasing fragrance loads and expanding into new forms and sizes to support durable growth. Importantly, the broader category remains healthy, which reinforces our conviction that stronger innovation, clearer benefits and more modern and emotive storytelling will improve our body care performance over time. We will also continue to use collaboration strategically as a way to drive engagement, build relevance and support moment. Disney Princesses 2 built on the insights from the original launch and resonated once again with our existing customers, with particular strength in accessories where we broadened the offering this year. I have said that as we move forward, we will use collaborations to build cultural relevance and brand equity, attract new consumers and support our most important franchises and seasonal moment. was an early example of this approach. We kept the collaboration intentionally limited in scale, and it drove consumer excitement as it quickly sold out. The energy, it created supported our Easter assortment contributing to a spring collection that was up 9% versus last year. Similarly, our Vera Bradley collaboration served as a complement to our Mother's Day offering, driving excitement and interest in our brand during this key gifting moment. As we move into the second half of the year, I am excited about the product innovation we will bring to market. Consumers will begin to see upgrades to our Hero categories, including new forms such as a flat back hand sanitizer; upgraded vessels, including a pump on our moisturizing body wash; higher fragrance loads; and more modernized and elevated packaging. All of these innovations have been informed by consumer feedback and designed to strengthen our leadership in our Hero categories, by delivering more relevant benefits and better meeting modern consumer expectations. Our new product launches will be supported by bolder marketing, stronger social engagement, and, in some cases, talent partnership designed to create broader cultural reach. In summary, our product innovation is in early innings. We are encouraged by the results, and we expect momentum to build in the back half of the year and continue through 2027. Second, reigniting the brand. We are modernizing how Bath & Body Works shows up creatively, culturally and emotionally while building a modern demand creation engine. This work is increasingly coming together in a cohesive and consistent way. We are sharpening our positioning, elevating our creative expression and moving towards clearer, more benefit-forward storytelling. The goal is simple: to be clear about who we are to make the quality and distinctiveness of our products unmistakable and to create an experience and make Bath & Body Works choosing time and time again. As part of this evolution, it's how we engage consumers. We are making creative and influencers a more consistent part of our go-to-market playbook, not as a one-off tactic, but as a way to build relevant and create demand around our most important launches. For example, during our Vera launch and Mother's Day event, we expanded our creative network by hundreds of influencers, extending our reach and reinforcing our elevated brand narrative across the social platforms our consumers use every day. We are also leveraging these capabilities to amplify our key product stories and franchises in a more modern and culturally relevant way. This quarter, we applied this playbook to our White Barn Neutrals franchise. We extended the White Barn brand into new and unexpected spaces by partnering with creators who use White Barn Neutrals to elevate their own homes and leverage live ad read across relevant podcasts to deepen connection and reinforce our authority, as the market leader in beautiful, high-quality candles at affordable prices. Our approach resonated. The White Barn Neutral collection grew approximately 20% in Q2 versus last year and attracted a younger consumer. This builds on our evolved brand expression, we are using on Amazon, where richer and consistent visual storytelling is helping us show up in a more modern and relevant way and attracting new consumers to the brand. The enriched brand expression will roll out more broadly across our own channels later this year. This will create a more consistent and elevated presence wherever the consumers encounter the Bath & Body Works brand. We are in the early stages of transforming Bath & Body Works from a specialty retailer to a category-leading global brand, one that leads with products, creates desire and builds deeper emotional connection with consumers. Third, winning in the marketplace. We are focused on meeting consumers wherever they choose to shop: in stores, online and across third-party platforms. Our global fleet of approximately 2,500 doors remains a significant competitive advantage, and we are committed to fully leveraging the strength, reach and convenience of that footprint. This includes simplifying the in-store experience and improving navigation to make it easier for consumers to discover and shop the products they love. Beginning in July, we will begin to roll out updates across our entire fleet. Consumers will see a more intuitive in-store experiencing, featuring clearer signage and product layout designed to make the store easier to navigate by fragrance, form and franchise. At the same time, we are strengthening our digital presence to extend our reach and reduce friction, particularly for new and lapsed consumers. Later this year, we will relaunch our website with a mobile-first experience, stronger storytelling and a faster, more seamless path to checkout. The site will celebrate our fragrance icons, including beloved such as Thousand Wishes, giving consumers a richer way to discover and engage with the hero of our brand. Within our digital business, we are beginning to see early signs of progress including approximately a 10% improvement in conversion among new consumers. While the experience is not yet where we want it to be, this progress reinforces our belief that there is significant opportunity to expand reach, deepen engagement and drive sustainable e-commerce revenue over time. Our Amazon business is in its early stages, and we are seeing consistent growth week over week, in line with our plan. The channel is helping us to reach consumers who are not shopping with us through our own channels with a meaningful SKU towards younger and more affluent consumers. We are delivering higher AURs on Amazon relative to our own channels. We view Amazon as an important complement to our own platform, and we are learning thoughtfully, refining and scaling our presence. Beyond our owned marketplace channels, international remains a key pillar of our strategy. In the quarter, retail sales were up double digit. Despite near-term pressure in the Middle East, the business represents a compelling opportunity with a long runway for high-return asset-light franchise growth outside of North America. Across all of our channels, our objective is clear: to be in the path of the consumer, spark discovery and ensure Bath & Body Works shows up clearly, consistently, whenever and wherever consumers choose to shop. Finally, operating with speed and efficiency. Underpinning all of our work is a commitment to operating with greater speed, focus and discipline. Through our multiyear Fuel for Growth program, we are simplifying the business, removing unnecessary complexity and reallocating resources towards the areas that most directly impact the consumer. These efforts are helping fund investment in innovation, brand relevance and digital acceleration, while maintaining a strong financial foundation. In conclusion, early consumer response to initial consumer-first formula actions supports the logic of the strategy and reinforce our conviction in the path we are on. We are executing with urgency and discipline and early proof points are beginning to emerge across the business, reinforcing our confidence that the actions we are taking today will drive more meaningful and sustainable impact over time. This is a comprehensive transformation. We are building the foundation to reposition Bath & Body Works from a specialty retailer into a category-leading global brand with the discipline required to return the company to sustainable long-term growth. With that, I'll turn over to Eva to review our first quarter financial results.