Sharon Price John
Analyst · Craig-Hallum Capital. Please proceed with your question
Thanks, Allison. Good morning, everyone, and thanks for joining us today. In the third quarter we continued the execution of our stated strategy, which is focused on having more products reach more people in more places more profitably. Specifically, our results included GAAP pretax income of $2.8 million, more than double last year's third-quarter results, which is in line with our guidance and inclusive of the negative impact of foreign exchange; a consolidated comparable sales decline of 2.2% following last year's 2.2% increase; delivering a flat two-year stack as we anniversaried the height of last year's strong Minion sales, which were driven by the July 2015 movie premiere; and positive comparable sales in our remodeled Discovery format stores, which outpaced the Heritage stores at a double-digit rate on an aggregate basis. Now I would like to update you on our progress to advance our MORE strategy. First, turning to MORE products, we had a balanced mix of proprietary and licensed offerings to reach each of our key consumer segments. For the boys segment on the licensed product, we continue to build on the success of Paw Patrol and Star Wars. Those properties have become consistent top sellers, which we keep refueling with updated products. The young girls segment responded well to the relaunch of Twilight Sparkle, a classic my Little Pony character. We continue to take advantage of the Pokemon excitement by expanding our offering beyond Pikachu with the addition of Easy. We have successfully harnessed social media to connect with our teen-plus consumers to drive the strong sales of these products. The broad range in our core and traditional plus categories continue to deliver the highest unit and dollars sales, while our proprietary Halloween collection has proven to be a triple threat with appeal to boys, girls and our teen-plus consumers. Our exciting offering is fresh, proprietary intellectual property is of increasing importance to our strategy and is proving to be a consistent volume and margin driver. With ongoing updates to lines including our recent Promise Pets refresh such as our Yellow Lab and Tabby Kitty, and the addition of Apple is the Pony to the Horses & Hearts Riding Club; we are driving added consumer engagement for both the boys and girls segments. Four of our proprietary collections, inclusive of Promise Pets, Honey Girls, Horses & Hearts and the fourth quarter's Merry Mission feature complete product stories and offer play beyond the plush that engages kids with videos, apps and product line extensions and accessories. These Build-A-Bear-owned properties are elevating to brand status on their own rights as they continue to deliver strong metrics, including dollars per transaction of over $70 and units per transaction of over six. Both of these metrics are more than 50% above our Company average. Notably, there have been over 50 million cumulative digital engagements with apps and videos that we have created for our own properties since they launched, not to mention the numerous views of user-generated content. Also during the quarter, through an outbound licensing arrangement, Spin Masters expanded distribution of the new Build-A-Bear Workshop stuffing station toy line to include big-box, specialty toy and online retailers across multiple geographies, including all of our Company-owned territories and select franchise country. The Build-A-Bear Workshop stuffing station is already appearing on a number of top toys for the holiday lists, and thus far has exceeded sales expectations. We expect Spin Masters' national TV advertising campaign to fuel further interest for the toy line and to have a halo effect for our retail stores. On the more people front, we engaged with a broadened consumer base with one of the highlights of the quarter, our integrated events for National Teddy Bear Day on September 9. With the goal to associate Build-A-Bear Workshop more directly with this holiday, we developed a limited-edition collectible teddy bear and offered it at a promotional price to build both awareness and traffic. We coupled the offering with an effort to drive broad social interest with a buy one, give one philanthropic component which provided Furry Friends to select charities, including Toys For Tots in the United States. The event was efficiently communicated in public relations, digital marketing and data-based outreach. The combination of our social media efforts, the strength of our brand, the appeal of Teddy Bear Day and a compelling offer drove excited guests to line up for the opening of our stores from London to Los Angeles. In fact, the day outpaced our expectations as we delivered a triple-digit comp, effectively selling the equivalent of one Furry Friend per second throughout the event. Driven by an increase in traffic and overall transactions, the day also delivered additive margin dollars and over 185 million media and consumer impressions, perfectly timed to raise Build-A-Bear's top-of-mind awareness as we approach the fourth quarter. Also, on the more people front we continue to advance our stated objectives to build our e-commerce business through the expansion of our teen plus and gift giving outreach. With that in mind, we delivered a strong consolidated increase of 25.2%, our ninth consecutive quarter of top line growth and improve profitability for our Fun Line channel. We intend to remain focused on building our teen plus and gifting business via the Internet with exclusive offerings and customized options, which should also support our enhanced enterprise selling capability. Moving to more places, we continue to show progress in our strategy to improve and diversify our real estate portfolio as we update an aged fleet to our Discovery format, open new nontraditional and seasonal locations, and provide our successful initiatives to our franchisees to fuel international growth. Our Discovery branded locations continue to deliver strong results. At quarter's end, we had a total of 43 new or remodeled sides in an updated format with comparable sales in the remodeled locations outpacing our Heritage stores on a double-digit basis. As you know, we prioritized the vast majority of the Discovery remodels into the first half of this year, so that we would have more time to benefit from the sales list that the stores are generating and to have the downtime associated with the remodels in a lower-volume sales period. We are also pleased that our international franchisees are following our successful lead in adopting the Discovery format with the first store opening in Australia during the quarter. The results in the first store have been stronger than planned and we expect our franchisees to open Discovery stores in Germany, Turkey, Thailand and United Arab Emirates by the end of the year. To more efficiently expedite the growth of international operations, we have leveraged our new presence in China to source fixtures, supplies and stuffing machines, which has been driving down the overall cost for our franchisees. Separately, we continue to develop nontraditional retail opportunities including expansion of our wholesale relationship with Carnival Cruise Line. Given the current success of this endeavor, Carnival expects to have the Build-A-Bear experience on 10 ships by the end of this year and to expand to 25 ships by the middle of next year. We remain on track to reopen holiday event sites in three flagship Macy's locations as well as expand to four Gaylord ice events around the country, based on last year's success in Orlando. Separately, to take further advantage of our best-in-class movie licenses, we are preparing to open our first locations in select AMC theaters in two key markets next month. Finally, based on our historical success with Toys R Us shop-in-shops, we are planning to execute a shop-in-shop test in select locations later in the quarter at the height of holiday consumer traffic. As I shared with you on the last call, we are now actively leveraging a kit of parts for retail expansion. Specifically, we have developed an innovative and flexible range of store fixtures and stuffing machines for our retail entertainment concepts in order to have options in size, cost and portability. This allows us to take advantage of the wide range of places that offer both the right consumer demographic in demand but, heretofore, did not have a viable, cost-effective retail option to meet that demand. As an example, just this week we opened two locations which we call Concourse Shops, as they are designed to be installed in the open common areas of high-traffic locations. Because they are standalone concepts, these new shops can be executed with substantially lower capital costs for both fixtures and build outs versus a traditional store and are expected to have a reduced expense structure. We developed this new solution to allow us to profitably expand into viable mid-tier markets and other nontraditional locations. We expect to be operating three Concourse Shops in select regional malls in time for the holidays. On the MORE profit front, we delivered GAAP pretax income of $2.8 million in the quarter compared to last year's $1.4 million, an increase of over 100%. We expect efforts like the development of our new China-sourced retail kit of parts, along with the many other cost savings and process improvement initiatives that we have been implementing over the past two years, to help us to continue to deliver on our MORE profit objective. As we enter the most important and final months of the year, we feel confident that we will continue to leverage our margin enhancement efforts, and upgraded infrastructures, to deliver improved profitability. We have the plans in place to improve critical operational store metrics, including dollars per transaction, unit per transaction and conversion. We have an exceptional offering of both proven and new product collections supported with innovative marketing programs to appeal to our broad base of consumer groups, including gift givers. Specifically, some of the key product offerings for the fourth quarter include a new collection in conjunction with DreamWorks Animation's highly anticipated Trolls film. As you may recall from last quarter, we elected to launch the Trolls collection in early October rather than at the end of third quarter to better coordinate with DreamWorks' marketing plans and the movie premiere. The launch campaign included posts on Trolls social media and of product on boxing on comicbooks.com that had nearly 5.5 million media impressions. We kicked off our own integrated Trolls marketing program this week, which includes a TV commercial featuring exclusive animation as well as a digital campaign. We are very excited with the initial results. In the UK, where the film opened on October 21, Trolls is already our number-one product collection. And Poppy, the lead character in the movie, is our number-one Furry Friend. In North America, where the film opens on November 4, Trolls is already one of our top five stories. Trolls is slated to be our first property featured in our new AMC theater location, perfectly timed for the US film premiere. For our boys and teen-plus consumer we expect Star Wars to play an important role in the quarter as we introduce our first-ever Kylo Ren Bear as a precursor to the next film. And yet another new Pokemon character is planning to join Easy and Pikachu this December as we continue to leverage the heightened awareness and interest in the property. This character was originally planned for 2017, and this is a great example of how our improved planning system and sourcing ability now enable us to take advantage of this type of opportunity to drive incremental sales. For girls we are adding a new my Little Pony character perfect for the holidays, Minty. We are also planning to have a first-time offering of the beloved Power Puff Girls and we will be launching a new collection for our proprietary property, Honey Girls, during the important school break week between Christmas and New Year's. We expect the highlight of the season, however, to be the next chapter of our historically successful Merry Mission reindeer assortment, which appeals to a broad consumer base. As you may recall, our goal, when we first introduced the line in 2014, was to create a repeatable story to perfectly lead Build-A-Bear into the holiday shopping tradition. Given the strong sales from the original launch, we expanded the collection in 2015 with Glisten, a snowy-white reindeer with light up antlers who was impressively our number-one selling item for last year's fourth quarter. Four 2016, not only will we have the original reindeer and an enhancement of our fan favorite, Glisten; we are planning to introduce two new characters. Of course, we believe our new midnight blue little boy and sparkly teens little girl reindeer named Tinsel and Twinkle will help Glisten and the other reindeer say Christmas once again. Our Merry Mission collection is scheduled to roll out in stores next week. We expect to drive the business with a fully integrated marketing program that includes a new TV commercial designed to further solidify Build-A-Bear Workshop as a holiday destination. As a part of the traditional kickoff of the holiday shopping season across America, for the 14th year in a row, Build-A-Bear is planning to have a float in the iconic Macy's Thanksgiving Day Parade. We're also pleased to note that our float is scheduled to be featured in Macy?s heightened marketing program celebrating the parade's 90th anniversary. To take advantage of the anticipated elevated brand awareness coming from the parade and make the most of the higher traffic patterns associated with the kickoff of the season, we have developed a new, exclusive product and promotional program partially based on our learnings from National Teddy Bear Day to capitalize on both the Black Friday weekend and Cyber Monday sales potential. Our MORE strategy has included making steady improvement to the overall systems, talent, organizational structure, operations and infrastructure of our Company while moving Build-A-Bear toward our long-term goal of sustained profitable growth. As we focus on delivering the most important quarter of the year, we continue to feel confident in our products, our marketing and our operational plans. Although we have some currency exchange rate headwinds, we believe that we have some key tailwinds as well, including a generally favorable fourth quarter calendar, including an extra week between Thanksgiving and Christmas, approximately 15 additional retail locations compared to last year with an estimated 55 of our stores in the Discovery format, a broad range of compelling products and marketing stories, a soft key for 2015 consolidated comp of negative 5.2% and an opportunity to take advantage of the positive monthly sales trends that we have enjoyed since August. Finally, as we have regularly shared, supported by a belief in the underlying power of the Build-A-Bear brand, we have been making ongoing strategic investments and overarching operational improvements across a number of fronts to prepare the Company to drive sustained profitable growth. As you may recall, these systemic investments and operational shifts have occurred simultaneously with the delivery of three consecutive years of positive consolidated comps sales and continued profit expansion. 2016 was planned as a tale of two halves with key investment, particularly in the Discovery store remodel, scheduled for the first half when sales fall aims are historically lower, in order for us to reap the benefits of these investments in the typically larger, more profitable fourth quarter. Early indicators of the potential success of this strategy are promising, including our quarter-to-date positive consolidated comps, the above-average contribution of the Discovery format locations and the velocity of the new Trolls product line. We also feel confident about the potential of our proven Merry Mission merchandising and marketing strategy to drive sales all the way to Christmas Day, which is followed by what is historically one of our largest and most profitable weeks of the year, largely driven by the redemption of stocking stuffer gift cards. In closing, today happens to be the exact date of the grand opening of our first store here in St. Louis 19 years ago. I'd like to sincerely thank our Founder, Maxine Clark, our Board, and thousands of employees and partners around the world and our millions of guests for this amazing opportunity to be part of the successful turnaround of this truly special Company. The work that has been done over the last few years to return Build-A-Bear to sustained profitability while building the platform to enable us to expand the brand beyond the original business model has been nothing short of remarkable. It is with great optimism that we look forward to 2017 and the celebration of our next 20 years. Now I would like to turn the call over to Vojin.