Gloria Couceiro
Management
Good morning, everyone, and welcome to the BBVA Second Quarter 2019 Results Presentation. I'm Gloria Couceiro, Head of Investor Relations. And here with me today is Onur Genç, Chief Executive Officer of the Group; and Jaime Sáenz de Tejada, BBVA Group CFO. As in previous quarters, Onur will begin with the presentation of group's results and then Jaime will review the business areas. We will move straight to the live Q&A session after that. [Operator Instructions]. And now, I will turn it over to Onur to start with the presentation. Onur Genç: Thank you, Gloria. Good morning to everyone, and welcome to BBVA's Second Quarter '19 Results Audio Webcast. As Gloria mentioned, I'm going to talk about the group, the group's evolution and Jaime will focus on the respective business areas. So let's jump into it, Page 3. Starting with Slide 3, we are reporting a very good second quarter in terms of results, value creation and capital generation. This is the same page that you have been seeing in the past few quarters, and very good progress on all the key metrics that we see on this page. So our net attributable profit on the left-hand side of the page in the second quarter is €1.278 billion. This represents an increase of 2.6% versus the second quarter of last year, but as you all know, given the sale of BBVA Chile in July 2018. If we exclude BBVA Chile recurrent operations from the base, from the second quarter of 2018, the true comparable apple-to-apple increase is 5.7%. And comparing to the previous quarter, the first quarter of the year, net attributable profit grew at the strong rate of 9.8%. There are two other very important key messages on this page -- on the -- in the middle of the page, you see that we continue to deliver outstanding value for our shareholders. In the first half of the year, we have increased our tangible book value per share plus dividends by 6.9%. We haven't seen this level since 2014, basically, so very strong. The evolution on a year-over-year basis is also worth to mention, with a double-digit growth rate of 12.6% versus June 2018. And second, on the right-hand side of the page, what you see, we would like to highlight on the right-hand side is, despite absorbing 24 bps from 2 regulatory impacts, IFRS 16 and Trim-related regulatory impacts, our capital position increased 18 bps versus December 2018. And we already stand within our target range. As you all know, we have communicated a target range of 11.50% to 12%, and earlier than expected. You were expecting to be in that range by the end of the year, but earlier than expected, we are now within our capital target range. Slide 4, the key highlights of the quarter. We would like to highlight the excellent evolution again on some of our core performance metrics. As in the first quarter, the year-over-year variations exclude BBVA Chile recurrent operations, just to be comparable. In this slide and also in the consecutive slides. So in the rest of the presentation, we wanted to make it more comparable. With that footnote, the main highlights of the quarter are, first, number one, we would like to highlight the robust growth in core revenues, so net interest income plus fees growing 8.7% year-over-year in constant euros as always. And net interest income growing even at double digit, 10.4% at constant euro terms, again. Second, the good performance at the top part of the P&L, coupled with our constant focus on efficiency. It helped us show a reduction in the cost-to-income ratio of more than 40 bps. Now our cost-to-income ratio stands at 49%, continuing the trend of positive operating jaws, which we care about a lot, as you all know. Risk indicators. Number three, risk indicators were one of the bright spots of this quarter. Excellent trend in the year with NPL ratio down 57 bps versus one year ago, and our NPL ratio now stands at 3.84%, and then improvement of 330 bps in the coverage ratio. So the coverage ratio now stands at 75%. And also, we have seen an improvement in our year-to-date cost of risk, which now stands at 0.91%, 91 bps in year-to-date accumulated terms, again, much better than our expectations. Number four, capital, I partially mentioned it, but our strong capital position is obviously in the numbers, 11.52%, increasing 17 bps in the quarter. And in this quarter, we absorbed 13 bps from Trim-related impacts. So again, as I mentioned in the first -- in Slide 3, we have already achieved our target earlier than expected. Number 5, we continue creating value for our shareholders in terms of profitability and return metrics. BBVA is at the forefront of the European banking industry. Return on tangible equity, which is a number that we care about a lot, it remains strong at 12.4%. Another outstanding figure on this page, obviously is the tangible book value per share plus dividends, as I mentioned in the previous page, it grew 12.6% versus June 2018. And finally, we are progressing ahead of the expectations in digital transformation. Digital sales increased to 58% of the total units sold in the year. I remind you, this number was 30% two years ago. And digital customers, they are up by 17% to 29.7 million customers. Similarly, the number of mobile customers, it reached 26.1 million. It's a yearly growth rate of 25%, and this represents a 48% penetration. As I mentioned in the previous quarters, our goal is get to 50% by the end of this year, and we are well on track to get to that goal as well. Slide 5. This is about the second quarter profit and loss, simplified P&L statement. You can identify the positive evolution on the core business drivers on this page. As mentioned, net interest income is up 10.4%, gross income is up 5.1% and operating income is up 6.1% at constant euro terms. Also, as I mentioned, very positive news regarding impairments with an improved figure in the second quarter versus the first one. The soft spots of the quarter, again, it's -- they are obviously on the page, but there are three soft spots that we would like to highlight. The first one is NTI. The NTI contribution was lower, given the market situation due to the muted markets activity basically and lower portfolio sales that we did in the second quarter. Other income and expenses, negatively impacted by the hyperinflation adjustments of Argentina, it was higher inflation adjustment for Argentina in this quarter plus this line includes a higher contribution than last year through the single Resolution Fund in Spain. And also, the last -- I would take the soft spot as the provisions line here, provisions and other gains and losses line. Note that in the second quarter '18, we recorded in this line some capital gains from the sale of a building in Mexico. So the base was -- is not fully comparable, but as compared to that base in this quarter, we have had higher early retirement costs in Spain and higher continuous risks we potentially encountered in Turkey. So leading to a negative year-over-year comparison. But again, in our view in this page, the highlight is the core income, core operating income and core business drivers which are showing very positive signals. Slide 6. This is the half year numbers, again, in a summarized P&L format. The top line, similarly, shows a very strong evolution versus the six month '18. Gross income is up 6% and operating income is up 8.2% at constant euro terms. Looking at the bottom line, though, I mean, again, we improved a lot in terms of year-over-year comparisons in the second quarter, but this is the half year numbers. We remained flat versus six month '18, driven mainly by the impairments line. As you can see, the impairments line has grown 15.7% versus the six month '18. Multiple things, but due to the negative impact of the macro update, higher provisioning in the commercial and unsecured consumer lending portfolios in U.S.A. in the first quarter, as you would see in a few pages now. There's a very meaningful improvement in those numbers in the U.S. in the second quarter. And the low base of the U.S. actually in the six months of '18, because we did some -- there were some provision releases in that period in the U.S., mostly due to Hurricane Harvey releases, and there was a positive macro impact. So that was basically the key changes versus the base. And also, in Turkey, as you know, we have had higher requirements in retail portfolios in the first half of this year. So impairments line was the key difference. But on the core top line drivers, as you can see, we are again registering a very robust growth. Slide 7, we talked about the revenue, maybe a bit more details on the revenue. As I mentioned, net interest income growing double digit 10.4% versus a year ago. This year's trend is very positive comparing to first -- the first quarter. So second quarter is doing much better at 4% growth. Very important to note that -- and you will see when Jaime talks about the countries, but most geographies are performing very well on this line item in this critical dimension of our business. So we welcome this opportunity, this development. Positive evolution in net fees and commissions, as you can see, 3% versus the same quarter last year and 4.2% increase versus the first quarter of this year. This is, by the way, the highest figure in the last 10 quarters at constant euro terms. So very well on the net fees and commissions. Net trading income, as I mentioned, is down 58%, highly impacted by the muted Global Markets activity and lower portfolio sales, as I mentioned, that we did in the second quarter. All in all, total revenues are up 5.1% versus the second quarter of last year. 1.9% down versus the first quarter, but as I mentioned in the second quarters of every year or this year in the second quarter, we registered our annual single Resolution Fund. So comparison between the first quarter and the second quarter is not apples-to-apples. But overall, 5.1% growth in gross income. Moving on to Slide 8. One more quarter, we continue to show positive operating jaws. It is once again very satisfying to see our expenses growing at 3.9%, well below the growth rate in core revenues, which is 8.3%, as you see on the left-hand side of the page. And it is doing this for so many quarters now and it is despite the high inflation in some countries of our footprint. In the middle of the page, we show the strong evolution at high single-digit growth, 8.2% growth in the operating income. And on the right-hand side of the slide, as you can see, the efficiency ratio keeps improving, showing a 41 bp decrease to now standing at 49% overall cost-to-income ratio. Significantly better than European peer group. And if we calculate cost to income at the core revenue level without the NTI, the improvement is actually more than 70 bps. I keep reiterating this every quarterly call, our commitment to improve efficiency is clearly top-notch in the context of our transformation. We are highly prioritizing this topic, and I believe our track record shows how high it stands as a priority for us as the management in the group. Moving on to page number -- Slide 9, asset quality and risk indicators. Really good news, as I said here on this slide, in impairments line, we see an improved figure versus the first quarter of this year. So the provision -- impairments line 25.6% down versus the previous quarter, and it's flat versus the second quarter of last year. So the quarter-over-quarter decline improvement is driven by Spain, thanks for the sale this past June 21 of another mortgage portfolio of €1.2 billion of gross book value. But beyond Spain lies Turkey, due to lower requirements in Turkey, especially on the wholesale side by the U.S., driven by the lower requirements in the U.S. as compared to the first quarter. On other risk metrics, NPLs were significantly reduced by €2.6 billion on the top right versus last year, €2.6 billion reduction versus last year and €0.6 billion reduction versus the first quarter of this year. Cost of risk at the bottom, keeps improving versus the first quarter, stands now at 91 bps year-to-date, an increase of 9 bps versus last year, and at 77 bps actually on a quarterly annualized basis for the quarter. It was 77 bps, a very strong figure, declining 27 bps compared to the previous quarter. The NPL ratio keeps decreasing this quarter, so 57 bps reduction to 3.8%, and coverage ratio again, improving 330 bp improvement to 75%. So overall, we maintain an excellent risk profile and better than our expectations. Capital. Slide 10, regarding the quarterly capital evolution, the CET1 fully loaded ratio, as you can see, it has increased 17 bps, even after absorbing the 13 bps of Trim-related impacts in the quarter. The good evolution was helped by the grant of regulatory equivalence in Argentina, as you can see on the waterfall chart. And the good performance Held To Collect and Sell portfolios. But beyond that and overall, these numbers underscore, once again, our really strong organic capital generation capacity. I would also like to highlight the quality of our capital on the bottom left side of the slide. It's -- we think it's an important metric to look into. You can continue -- you can see that we continue to lead the ranking of our European peer group in terms of the leverage ratio, which stands at 6.6% versus the European peer average of 4.9%. Regarding the AT1 and the Tier 2 buckets, we are already covered and completely end out. And lastly at BBVA, I would like to mention this topic that we keep strengthening our capital position through green, social and sustainable bonds. Last June, we successfully issued our second €1 billion senior non-preferred green bond. This perfectly illustrates BBVA's vision and strategy towards a more responsible way of doing business, as you can imagine. As our success depends -- and this is a genuine belief culturally shared across the organization, our success depends ultimately on the prosperity of the communities that we serve and the society in general. So you will hear us talk more about this going forward, but in short, we believe business should up its gain, addressing the main challenges the society has, both environmental and social, and we intend to be one of the leading factors here. Moving on to Slide 11, outstanding delivery on shareholder value creation, again we keep delivering on this. As you can see, I repeated it, so I'm not going to spend too much time on this, 12.6% yearly increase in tangible book value per share. And the return on tangible equity, we are at the forefront of the European banking industry, and 12.4% return on tangible equity. Slide 12. We -- as we have commented in the last quarters, underpinning the growth in the digital business is the continued digitization of our customer base. So on the left-hand side of the page, you see the evolution of digital customers, up 17% versus June 2018. It represents a 54% penetration of our customers. And same with a different angle, mobile customers, the penetration of mobile customers. Mobile customers grew more than 5 million in one year, up 25% and now we had a 48% customer penetration. We had a goal of 50%. We are very close to it, we believe we will achieve it by the end of the year. And finally, on the right-hand side of the page, as a consequence of the strong base of digital and mobile clients. Digital sales continues to grow. Now 58% in terms of number of units and 44% in terms of value. In our view, very, very strong numbers. Moving now to Slide 13. I would like to highlight the impact of our transformation on our business drivers. This is important because we talk a lot about digital transformation. We believe we can create a competitive advantage through our investments in digital and through owning this topic. And in every quarterly call I would like to highlight you a few things, which does -- a few things we do highlight the reasons on why we think this is a competitive advantage. So first, the impact of digital transformation on growth. On the left-hand side of the page, I believe we can further foster growth by leveraging our digital capabilities. We have been doing well in serving our own customers through digital, but now we can use our digital advantage to acquire to grow our customer base to acquire new customers. One example of that is Uber. I mean the partnership that we launched in Mexico. So Uber has partnered with BBVA to launch its first financial product outside the U.S. And this is also BBVA's first product created through our open-banking capabilities and the API-based infrastructure, we have been building all around the world. So this is an important partnership that we pay attention to. Second, the customer engagement and advice. You can see on the right-hand side of the page, technology and data will be key to deliver advice-based value proposition at scale and increase our customer loyalty. One good example of this is this new feature in the BBVA Spain app, which is set up your account, and this is beyond alerts. It helps you, it aims to help customers manage their everyday finances, automating certain tasks, creating a self-functioning bank for the customer through simple settings. And these initiatives -- it helps us to be in the daily cash flow of our clients and to help them better -- make better financial decisions. So very important development. It keeps adding on. And then finally, I would like to give you an example, our end-to-end, a holistic assessment of how digital is helping us in delivering better numbers. The numbers are up, obviously, at the surface but there are many things that are being done underneath. So our transformation in Spain, I think it is a good example of that. I mean we have started our transformation open growth to generate growth in our customer base to improve engagement, to improve efficiency, and we are seeing clear results there. So on growth, bringing new clients to the bank. Even in a very mature -- highly mature and bank rise market like Spain, increasing cross-sell and transactionality were made possible through digital transformation. As you can see on the left-hand part of the -- left-hand side of the page. Customer acquisition by digital channels in Spain, it has grown 33% in the last two years. On engagement, on the middle side of the page, creating a world-class customer experience. I mean we are being recognized by Foresters three years in a row now as the best mobile app in Europe. And it has helped BBVA to lead Spanish NPS, ranking for the last two years among the large banks in Spain. And also, it has helped us reduce the attrition rate by 18%. And finally, on efficiency. Thanks to digital transformation, a convenient relationship model with a seamless integration between digital and people. It helped us to lower the cost of doing business. Again, past two years, total costs has declined by 8%. So I'm now handing it over to Jaime. Jaime maybe you talk to us about the countries and the business units.