Marcelo de Araujo Noronha
Management
Good day, everyone. I am Marcelo Noronha and I am here at the headquarters of Banco Bradesco Cidade de Deus, on a Thursday, May 8, 2025. It is now precisely 10:31. It is a pleasure to be here with you to disclose Bradesco earnings in the first quarter of 2025. So thank you very much for all of you who are joining us. So I'll start speaking about our net income. You probably all had an opportunity to read the earnings release last night. Almost BRL5.9 billion recurring net income, growing more than 39% year-on-year and 8.6% quarter-on-quarter, with this level of ROAE of 14.4%. It is obvious that this result, the net income, is vertical surplus. I will speak about the causes. The main one driver -- the main driver being a revenue in three different pillars, which I will comment on momentarily, and with a very safe portfolio, intensive use of technology helping to increase our productivity and, of course, with a strong result from the insurance group. So these are the pillars of revenue, which are also a consequence. In a moment, I will speak about what's driving each one of these pillars. But total revenue was BRL32 billion and growing 15% year-on-year. We have this absolute growth seen on the chart below. So total net interest, 13.7 increase year-on-year, 1.4% increase quarter-on-quarter. Fee and commission income increasing 10.3%, and insurance growing 32.7% year-on-year. So we get to the first item or topic, which is driving our NII, net of provisions. So expanded loan portfolio totaled BRL1 billion bureaus to grow 4.9% year-on-year and 2.4% quarter-on-quarter, excluding John Deere Bank. The growth would be still significant, 11%. And we can see in the charts the level of growth that we had in each one of these segments of the loan book. Individuals, 16.2% with a relative growth that is growing. And micro, small, and medium sized enterprises almost growing almost to 30% year-on-year. Wholesale, banker growing 1.2%. And if we didn't have the exchange of depreciation, this number would be higher. But here in the wholesale bank, as I normally say, we got a lot of traction in each one of the segments of the wholesale bank. But there are quarters with a BRL10 billion increase and in another quarter, a decrease of BRL10 billion. For some reason, the capital markets here, DCM, is very active. A lot of company getting loans. We are having issuances. We are participating in those. And we also have the secondary market with our origination book for distribution. If you look at the main publication, you will see a TVM reduction of the wholesale bank of BRL7 billion year-on-year. And I draw your attention to this. In order to get to that ROA of 14.4%, which, by the way, when we communicated our results in on February 08, 2024, the cost of equity was below 14%. Today, we would be above the cost of capital, but we're not worried about that. We're looking forward because we have much greater ambitions, and gradually, we will achieve them. So looking at our loan book. We have traction in all of the business units and business segments, but our credit business unit has very important deliveries. We increased our headcount. We have intensive use of machine learning, better credit modeling, better credit policies. And in the last quarter of 2024, it said that our risk appetite was more moderate for the year of 2025, and that continues to apply. And we adjust our models all the time. And we assess this relationship of the team led by Andre, the business unit, and each one of the segment heads, well, they have an excellent communication. We don't have a lot of discussions to step on the brakes when we need to hold back a little or the opposite so that we can have a risk adjusted return, RAR. So we are working with the ratings. And we have a lot of growth in collateralized portfolios. So I'd like to draw your attention to that. Individuals grow 16.2%. Rural loans posted a significant growth for farmers, for cattle raisers. So this portfolio is 100% collateralized. Real estate financing. You just have to look at our LTV of origination, about 61%. You can find this in the main publication. And in the portfolio close to 52%. We continue to grow payroll deductible loans. Here for payroll deductible loans, among the private banks, we have the highest share, 14.3%. And here, we see an avenue of opportunities. For personal loans, we have good ratings. We follow the vintages one by one, and we have been growing with a lot of quality. And part of this is FGTS guarantee. Credit cards are growing in high income segments. This is what we see here. In the open market, we have been a lot more conservative regarding a loans for CDC. We also posted an important growth, another collateralized portfolio. I spoke about micro and SMEs, posting a 3.5% growth quarter-on-quarter and almost 30% year-on-year. And what has driven this for the companies? Working capital. This is growth which is fully collateralized. We're speaking about receivables and speaking about FGO and FGI. We have a lot of traction, as I mentioned, in the past quarter. Same for rural loans, CDC, and foreign trade finance. So we are very certain about what we are doing. We have consistent growth with an adequate RAR for our clients and for our business lines. And, of course, this drive, this distribution capability combined with good models, good policies, good processes, would not be effectively used if we didn't have a solid client base, a high penetration in all client segments, and commercial capability to make the business happen, not just with our army of managers in each one of the segments. And they've been working really well with very high engagement, but also counting on our digital channels and better and better CRMs supporting all client segments. Based on that asset portfolio. Our net interest income growing almost 14% year-on-year. And with a positive combination of cost of risk, we can see here 3%. It is absolutely stable. And with this, we had an NII net of provisions of BRL9.6 billion growing 30% year-over-year. And we also had a good performance in our market NII. And the main driver here was ALM. And I was telling some colleagues in our internal presentation last night. I told them our ALM continues to work and work really well. We had volatility in Brazil in the last six months. And this gives us an opportunity to make some moves working not just during the quarter, and they did that from January to March, but also looking forward and focusing on the first quarter of 2025. We had high activity with a lot of traction in the wholesale bank, and that creates a lot of business for our client desk. And, of course, there is a pass through via trading, the more activity or treasury activity we have with the wholesale bank, the more successful the trading is. And there was a third line item which was smaller and that is developing with good origination is the energy trading desk. It's not as material as trading or ALM for us, but still, we have that energy desk. And client NIA, BRL16.8 billion and growing 15.5% year-on-year. NIA increasing to 8.6% from 8.4%. And more than this important growth in my view is the consistent growth of our client NII quarter after quarter and with quality in our loan book. And we are going to explain that that more. And also client NII, net of provisions that grew 36% year-on-year, 5% quarter on quarter. And, again, we'll look at the bar chart, and we see consistent growth in terms of our client NII net of provisions because this has a bearing on our bottom line. The quality of our portfolio is not debatable. We have an over 90-day delinquency totally under control. We have the share of the loan portfolio by stages already with Resolution 4966. So we have some regulatory additional regulatory topics imposed by the Brazilian Central Bank. But the way we see this, 92% of our portfolio is on stages one and two and with a higher proportion. And in this stage of three portfolio, 35% are up to date. So they are they are paying. And also in terms of collateralized portfolio, we have this 54% to 57% in percentage with guarantees. But when we focus more on loan origination, this number is even more important for us. Another important element to highlight here in this quarter is exactly the restructured or renegotiated portfolio, whatever you prefer to call it. But this is a legal obligation by Resolution 4966, restructured portfolio, problematic assets, secured operations. So regarding Resolution 4966, it's important to tell our investors by side and sell side that the Resolution has its own characteristics, and it forces market players to treat certain elements in a certain way. This is in the complete publication in our explanatory notes. It explains each one of these concepts, and our team is available to you to discuss these items whenever you feel like it. So what I would like to stress here is that in the year 2024, we had a total portfolio of BRL39 billion. We reduced of BRL4.5 billion, and we get to this total portfolio in December. So we reduced BRL4.5 billion in 2024. In Q1 2025, we reduced it about BRL3 billion 2/3rd of what we reduced throughout 2024. So we are trending towards an even smaller portfolio considering these criteria. Another growth driver of our result is the set of fee and commission income. As you can see, I'm not going to address each one of the topics, but we grew practically in all of the items. We have high activity even in card income that is growing here in the best portfolios of middle income, high income. But we have two topics which I would like to underscore, consistent growth of our consortium business and also asset management and capital markets. Our IB, investment banking, grew year-over-year 76%, And we continue to have a robust pipeline. So we're continuing to give this business more traction to do business in our wholesale bank, combining all wholesale segments with our IB, both in terms of fixed income and M&A and repo operations. So this is another driver of revenue that brings us results, and it is boosted by our commercial activity and our relationship with our clients. Operating expenses, as you saw, 12% growth year-over-year, a reduction of 8.6% quarter-on-quarter, and I'll speak about this. We reviewed our footprint. So we have been reviewing our footprint with a lot of discipline and organization, achieving numbers that are higher than what we had planned. We had close to 1400 branches closed. So I have been mentioning this to you quarter-on-quarter. We have to include Cielo and Elopar. Part of Cielo is in Elopar. I'm talking about Elopar, Cielo, Elo, Alelo, and Cielo itself. The growth of our revenue is 8.8%, but we interpret everything in our balance sheet. And when we look at personnel and administrative expenses, we'll look at the growth year-on-year. It's lower than inflation. So it's I have a lot of control here. But it is also important to highlight that this is not bad. It's good. We have a transformation process underway at Cielo. We have been investing in Livelo and the other companies as well. They've been bringing revenues and results to us. It's accelerated. Distribution is good. Our insurance group continues to bring results. We have a smaller set of employees with the insurance group. Some more because they're also investing in growth just as our related companies here. We also grew in technology, in our credit business unit, in our CRM, in our data analytics department, in the enterprise segment, in the principal segment, in our corporate segment, which is our middle market. So we continue to invest, but expenses under control. Now the insurance group, we also see a lot of traction. I'd like to highlight two drivers. The ROAE, very high, 22.4% in this growth. Year-over-year, 25.3%, reaching BRL30 billion revenue from insurance premium, pension contributions and capitalization bonds. So as you can see here, our technical provisions are now BRL414 billion growing a bit more than 11% year-over-year. And two main drivers here, good management in each one of the pillars, a very good combined ratio in each business line, and commercial capability using external channels and internal channels, increasing our penetration in the customer base and bringing revenue growth from the insurance group. And now talking about capital ratios, the Basel ratio has grown 13%, and we see the JCP limit will be distributed throughout the year. Our guidance for 2025, as we look at this guidance I mean, we have an annual guidance, so that's for the whole year of 2025. However, we are trending towards delivering this guidance. At the end of this presentation, I'll make a few comments about this again. And so let me now move on to our final slides talking about our strategy. First, Bradesco Principle. We launched this initiative in October with three offices. We wanted to reach 50,000 customers and we have done so. We now have approximately 50,000 clients. We will now open 45 new offices this year, expanding service and the manage model for the middle market and corporations with more than 10 different platforms for the middle market. That has helped us grow our assets and the relationships with small and medium sized enterprises. We are leaders in this segment, and we continue to grow with secure loans with a very safe loan portfolio. And we continue in our cultural evolution with so Bradesco. More than 1,400 people have been hired in tech, and there are two more elements I'd like to speak about. Productivity in tech, we've been able to reduce the delivery lead time by 32%. And this delivery, I mean, in terms of applications, we've grown more than 53% in terms of business development hours, not only because we have a greater team, but also because we've improved productivity. And now everyone is making intensive use of GenAI, including Copilot, very much connected to our tech modernization initiative. We have enterprise agility with our tech squads throughout all levels of the organization, and our developers are using our GenAI using our GenAI we call BIA Tech. So one thing is BIA GenAI that is already serving 768,000 customers. Very soon, all our customers will be able to use our new BIA. But we have our corporate BIA for employees, which reads and rates our stories, and that has improved our productivity significantly. We've had a 46% efficiency gain in our developments. So we are using GenAI intensely to build our path towards using multi agents. So we set up a squad with 8 or 10 employees, a developer, someone from product, and you will have one specific GenAI for each pillar. So all the squads will be using GenAI to improve our productivity significantly. So we can certainly provide more color on this if you have any questions. But I'd like to speak about all of these deliveries. Yesterday, we disclosed two very important points. First, we've promoted two of our colleagues to be directors in our legal department. Araujo, who's been with us for a long time in the company, he's a very promising young attorney who will now take on all litigation activities in our legal department. The other new director is a colleague who has a strong relationship with our customers in wealth, banking, and he is Marcio Renato, who'll be our new legal director, also supporting global brand and all other business lines. For example, the investment bank needs a lot of support in writing contracts. And we have another executive director who will join us to be part of the legal team, bringing his vast 35-year experience in one of the best law firms in in Brazil, Pinheiro Neto. His name is Júlio Bueno. He will join the bank. He will start working with us as of July. We feel proud of this new team leading our legal department, of course, with all other colleagues in our legal team at Bradesco. Now let me move on to my conclusions. Let me tell you that our growth -- our net income growth is based on revenue, and that will continue. So revenue from different business lines and controlled expenses. Our loan book is under control. Our view based on RAR, looking at every vintage. So we continue to work very closely in our loan book because the quality of our assets is not negotiable. I always tell our team that quality of our assets is something we cannot negotiate. So that is why we have continued in this path step by step in a good track. And as you've seen, our transformation plan is now being executed in acceleration and very well done. So thank you for being with us. Let me now invite Cassiano Ricardo Scarpelli and Andre Carvalho so that we can answer your questions. But I still have a few brief comments before I give you the floor, if I may. I mentioned our guidance. And now what happens with our annual guidance? You've seen our expanded loan book. We have delivered above the guidance. The NII net of provisions also has a great number, so you can project our trajectory in the next quarters. So we're delivering above the guidance. These numbers will trend towards the guidance, but one thing is for us to be at the top of the guidance. The other thing is for us to be above the guidance. So if you look at these three lines, we are above the guidance. So that's the first thing we see. So why don't you review the guidance? Well, because we are still within the ranges disclosed in the guidance. However, if it's necessary, we will be willing to review the guidance in the second half of the year. The second comment I'd like to make, I had a conversation with journalists, and I got an interesting question from a journalist. I mean, if we believe we will have growth of 8% or 10% quarter-on-quarter, I answered no. We continue to bet on slow, consistent growth step by step. We have not changed our speech. We have a plan. We have not interrupted our investments. We continue to follow our plan with a lot of discipline. But my view is that right now, we are at the top of the basic interest rate, the selling rate. And the margins, the NIIs, they are more, under stress when you are at the top of the guidance. So what we expect is that there will be challenges in terms of NII, but my view for this year is much more favorable if you want to look at the midpoint of the guidance. We are trending towards the top of the guidance, from the mid to the top of the guidance. I believe we will deliver a result above this guidance. So I do feel optimistic about our performance. Although we see a slower growth in the second half of the year, this is what our economists have told us but we still feel optimistic in terms of growth because we see lots of opportunities to continue to grow in individual loans, payroll deductible loans. And regarding company customers, we can continue to grow loans with collateral such as receivables, CGI, CTO. So that will help us grow our NII. As we look at service and commission income, what are the offenders and what is driving the growth? Well, by the June, we may see a charge for instant transfers or BI acts. But we feel we are in a very comfortable position. Also, we will be launching a new cash model. And when I look at the bright side growth, I can see payments growing healthily as the main driver in revenue from service and a few related companies, you know, such as the consortium, but also payments will bring us more commercial traction and revenue. The third point I'd like to mention is the investment bank. I said we have a robust pipeline, and I believe we will also deliver a good performance this year. And the insurance group, I've already mentioned. So all-in-all, what drives our optimism is the low-end book, a very secure low-end book, good credit lines, higher intermediation margins, and more revenue from the insurance group. This is going to help us close a good year in 2025. That was it, Andre. Thank you, Marcelo. Thank you, Cassiano. Good morning, everyone. Let me tell you, the CEO of our insurance group is also with us. He is online. So you can ask your questions in Portuguese or English. You can send us your questions in in writing using the WhatsApp number on screen now, or you can send us your question using this email address.