Neil Ashe
Analyst · William Blair. Your line is now open
Thanks, Karen. Obviously the effects of the coronavirus pandemic have turned the world on its head. I'll spend a few minutes updating you on what has happened and what we have been doing about it. I'll begin by saying how pleased I am with the company's resilience, beginning with the supply shocks when China went on lockdown. As China began to shutdown we were able to use our preferred position in the industry to gather additional supply. Other than some specific finished goods and imported products, we so far have been able to largely buffer our customers from the effects of the supply shocks. As companies are forced to reevaluate their supply chains, we can report that our diversified supply chain has performed well. As the potential worldwide ramifications started to become clear, we began to work to prepare our people, facilities, and operations for what would come next. Our priorities were and are to help in the wellbeing of our people while addressing both the risks and opportunities that the situation presents. Beginning in late January, we started making changes in our manufacturing and distribution facilities to ensure the health of our associates and the continued operation of our facilities. We reengineered the people flow in our buildings to create more social distance and to limit the number of people that any one person could come in contact with. We also changed the sanitation procedures to proactively eradicate as many contaminants as possible. At the same time, we have been working with various jurisdictions to respond in their directives to help slow the spread of the disease. In almost all instances we have been an essential business and remain open. However, we have scaled back some less essential parts of our business to spread out our operations and to reduce the number of associates that we have in our buildings. So far the vast majority of our manufacturing and distribution facilities are operating at the capacity necessary to meet demand. We were also able to transition our other functions to completely work from home. As a newcomer to the company, I was amazed at the seamless transition. We made the decision to work from home on a Monday and on Tuesday it was business as usual. Our product and go to market teams and our enabling functions transitioned overnight from altogether to completely virtual. We also transitioned our communication with our channel so that we could effectively conduct business. We have been able to continue our important product work and to maintain our communication and alignment with our important independent sales network through this transition. From a financial perspective, we entered the shock with a solid balance sheet as Karen discussed. We have taken steps to ensure that we are prepared for as many scenarios as we can imagine. Our priorities have been to ensure our liquidity and to use this as an opportunity to make our company stronger after the event than we were going into it. We are scaling our variable cost to respond to the changes in demand and we are reevaluating our fixed cost investments as well. None of us can predict exactly how this will play out over the coming months. With that in mind, we are taking responsible actions in light of the current downturn in demands, but they do not inhibit our ability to rebound when things return to normal. With that, I'll talk about what we are expecting to be talking about on this call. I took over as CEO on January 31. I would first like to thank Vernon for his outstanding leadership of the company. He led the transformation of the company from diversified conglomerate to a market leading lighting business that has led many of the technology transitions in the industry. I've spent the last eight weeks getting to know the company and our people and working through this crisis. I have visited all of our largest facilities, some multiple times. I have met and worked with many of our talented associates and here are my initial thoughts. Our lighting business is an industry leader. A lackluster performance over the last few years obscures the underlying strength of our go-to-market, product development, and supply chain operations. Our lighting business can compete effectively at the top, middle, and bottom of the markets. The recent revenue trends however will not fix themselves. There has been industry deflation. We have additional work to do on our business and product portfolio to position us for future growth. We cannot and will not take for granted our market leadership position as we evaluate future trends and competitors. Our independent sales network is and will continue to be a strategic differentiator for Acuity. Acuity has led many of the technology transformations in the industry and we need to continue to do so in the future. Our existing technology businesses, including Atrius have potential, but we have real work to do to realize it. We have a very talented team of can do, will do people who work well together. They are and will be the foundation of our future success. Our business model is adaptable and durable. We have the ability to generate cash and to continue to deliver efficient returns on our committed capital. Now let me spend a minute on digital transformation. Although digital transformation has become one of the trite, overused, and ill defined terms of late, the reality is that every company that was not originally digital needs to adapt itself to what is a fundamentally different world. In a sentence, what used to be a push based world is now a pull based world. And through this lens Acuity is a push based company in a push based industry in a pull based world. Acuity is no different from other successful companies. The better we were at what got us here, the harder it is to adapt to this new world order. We can and will adapt Acuity to these new realities. I have had the opportunity to lead digital transformations at some of the largest and most important companies in the world. In my experience this process has four key components, all of which apply to Acuity. Transformative customer experiences, everyone has new and expanded expectations. Business model transformations. We need to understand the whole value chain and adapt our business models accordingly. Using technology to improve business operations data can simplify and accelerate the business and run like a digital company. We can capitalize on the tools and methods of digital companies to be faster and more effective. As I have gone through these transitions at Walmart, CBS and CNET, there are two things that have been true. First, in all instances, the core business has gotten stronger as a result of the changes. The second is that by building from and adding to the core business we have created larger, more vibrant companies. You may have noticed that we changed our border plate [ph] in this release. This will begin the process of defining Acuity for who we plan to be. We have the opportunity to be a market-leading industrial technology company. We already have leading or developing leadership positions in lighting controls and building management, in addition to a market-leading lighting business. We have the potential to be a leader in location aware applications. Through the necessary changes of our digital transformation, we can improve our existing businesses and their market competitiveness. We can continue to develop new businesses that are focused on defining the future of the industry. Those changes will strengthen our core business model. We will continue to be a strong cash generator. We have the opportunity to use that cash to grow our company through reinvestment and acquisitions. In conclusion, we have a strong company in a period of great change. We are aggressively managing to the uncertainties caused by the COVID-19 crisis. We have the financial strength and resolve to get through this and also to emerge a stronger company. Over the long-term, we have the opportunity to more broadly adapt the company through expanding opportunities in our core businesses and to develop new ones. We have the market position, the people, and the cash flow to become a larger, more dynamic company that delivers for our customers, our associates and our shareholders. With that, I'll pause and open it up for questions. As I mentioned, Ricky Reese will be joining us for the Q&A period. As we transition to questions, I'd like to both acknowledge and thank Ricky for his contributions to acuity and his outstanding work in his new role as President Acuity Brands Lighting. Operator, we are ready for questions.