Albert Benchimol
Analyst · UBS
Thank you, Pete. Let's do a brief overview of market conditions and outlook and then we'll open the call for questions.Overall, the momentum in market currently is accelerating and spreading to just about every line in market. For insurance, this is a continuation of pricing improvements that we've now seen for 10 quarters. For reinsurance, I'd say that it's only recently that we've seen real pricing momentum take hold. This difference is what drove the top line divergence between our insurance and reinsurance segments. Our strong 11% growth in insurance speaks to both our satisfaction with our current portfolio and the improved returns that we're seeing.On the other hand, we did not always get the rate that we were looking for at the January one reinsurance renewals. In many cases, we reduced our participation or exited certain treaties. But the April renewals were a different story. We'll get to that later. But first, let's start with insurance market conditions. Overall, across the entire insurance book, we saw average rate increases of 10%, about twice what we achieved in last year's first quarter. Our U.S. division once again saw the strongest pricing actions, with average rate increases of almost 15%, primarily in Excess Casualty achieved average increases in excess of 20%.E&S property rates were up 15%, and our U.S. programs business, which focuses on homogeneous books of smaller accounts, was up almost 5%.Within our North American professional lines division, pricing also continued to accelerate, and rates were up over 7% in the quarter. Now most of our business units within professional lines saw double-digit pricing increases. However, our Global Cyber and Technology line exhibited modest price action at a bit over 1%, impacting the average.While cyber and tech are not yet generating the same increases that we're seeing in other areas of our professional lines division, we are starting to see upward movement in rates there too. Within our commercial management Solutions unit, we saw strong rate improvement with average increases of more than 17%. Public and Private D&O showed impressive average increases of over 40% and 25%, respectively. We're definitely entering hard market territory in these lines. In addition, we saw strong double-digit increases in our financial institutions and Canadian specialty businesses, while our Bermuda AXIS business was up 18%.In our London-based international insurance division, rates were up more than 8% on average in the quarter. We saw double-digit increases across property, professional and casualty lines, renewable energy and aviation. Our marine and political risk lines were up on average by 5% with marine cargo seeing increases of more than 20%. To give you a sense of the momentum in our markets, across the entire insurance segment, the March rate change was the strongest in the quarter, averaging 15%. Overall, in the quarter, 95% of our insurance business renewed flat to up. Interestingly, 40% of our renewals by volume experienced rate increases of at least 10% and almost the 1/5 of our renewals achieved rate increases of more than 20%. These are by far the best numbers we've seen in over a decade.Looking forward, we see no indication that rate activity will subside. Indeed, as I noted earlier, with COVID-19-related claims emerging over the next few quarters, ongoing low interest rates and the specter of social inflation overhanging the industry, the motivation to at the sustained pricing discipline is high. There is talk that exposure growth may face headwinds in the coming quarters. Given the difficulties some insurers and brokers are facing with the pandemic, they might find it easier to renew with incumbent carriers. Thus, renewal retentions may increase as new business slows. On the other hand, two of the characteristics of a hardening market are better incumbents to look to reduce limits and standard carriers tend to kick complex business back into E&S market, and that's our sweet spot. So I think we'll need to see we'll need to wait and see a little bit more before taking a view on these positions.In our mind, there's better visibility within reinsurance. There, we expect more demand as insurers look to buy additional protection and tighter supply as reinsurers are also looking to manage their capital and their risk appetite. This should drive stronger reinsurance conditions in upcoming renewals. The April one reinsurance renewals were generally encouraging. We observed meaningful improvements across all lines with the exception of Asian non-cat business, which is a relatively small part of our book. In Japan, earthquake crisis was flat, and with flood covers average on it had rate increases on average of over 50%. Although, on a risk-adjusted basis, we see that increase more in the range of 20% or so. We use the renewals to reduce our exposure on low attaching treaties as we continue to push for a more balance in our portfolio. We also renewed U.S. Casualty business, where we achieved double-digit rate increases and a small aviation book, where rate was up over 40%.As we look ahead for the June renewal season, there was talk of 20 10% to 20% pricing increases in Florida. But now, it looks likely to be stronger than that, with better terms and conditions. It is a fast-developing situation, and it is promising, but we will have to wait and see how it develops. I expect reinsurers, including AXIS to show appropriate caution. We'll evaluate treaty by treaty, making sure that we select the right business and the right partners for long-term profitability. And whether it's insurance or reinsurance business, our focus will remain on enhancing the balance and profitability of our book. We intend to sustain the improvement trends in the underwriting results, and we believe that the current environment offers an excellent opportunity for us to do so. Before I open the question period, I do want to speak a bit about how we're managing through the pandemic. We've advanced three key operating priorities. The first is to sustain operating capabilities and client centricity. The second is to minimize the downside. And the third is to prepare for the recovery. Regarding the first, as I noted earlier, our investments in our technology platform and digital capabilities have paid off in helping business seamlessly transition to a remote work model. All of our staff have work-from-home capabilities, and our platform is strong. Importantly, the feedback that we're getting is that our service and responsiveness have been sustained at high levels.We intend to limit the downside, so as we emerge strong and participate fully in the eventual recovery. We've modified our appetite in certain lines and markets, looking at limits, imposing exclusions and generally making investments and underwriting decisions with the understanding that no one truly knows how long or how bad this pandemic will be, both in terms of human and economic hardship. We also cut our expense budget to help protect our profitability in 2020. We identified $50 million in expense cuts. This includes deferring noncritical hires and delaying certain projects as well as the natural attrition in travel and entertainment, given remote working. But we also know that the world will eventually emerge from this crisis, and we expect there will be significant opportunities when economic activity picks up again. So we are continuing to invest in the future, enhancing current coverages and developing new ones, accelerating investments in digital capabilities and processes and continue to invest in our brand and our franchise with our key producers.To conclude, we're coming off three years of aggressive efforts to strengthen our business. We've made significant changes and believe the hardest part is behind us. We've taken the right actions, and we're seeing meaningful and tangible progress in our results. We entered 2020 in a strong state of readiness. And while the pandemic is a challenge for AXIS, our industry and our communities, we face that challenge with confidence and optimism that we will manage the downside, preserve our strengths and emerge strong on the other side. And throughout all of this, we will continue to be there for our clients and partners in distribution, every step of the way.Finally, a recent piece of news. Some of you may have noticed that shortly before this morning's call, A.M. Best announced that it has revised its rating of AXIS to A Excellent, from A+ Superior. Their reasoning is that our operating performance over the past five years hasn't met their expectations. I've got the report here in front of me. In this report, A.M. Best credits AXIS in a number of areas: AXIS maintains levels of risk-adjusted capitalization that places us in the strongest category on both a standard and stress-tested basis; A.M. Best noted that AXIS has a favorable business profile and a solid spread of risk by both line business and geography. It says we have a well-developed and comprehensive enterprise risk management program, and that it's embedded throughout the organization. But in operating performance, they dropped us from they dropped us to adequate. So in short, our lower operating performance over the past five years is the basis for A.M Best downgrade.Well, we're the first to agree that our progress has been slower than we desired, it is disappointing to see this rating action after we're seeing such encouraging underwriting results and the significant actions that AXIS has taken during that time to strengthen our business. That said, we accept responsibility, and we're committed to doing all that we can so that we can earn back that superior rating.And with that, let's please open the line for questions. Operator, back to you.