Vic Grizzle
Analyst · Bank of America. Your line is open
Thanks, Tom, and good morning, everyone. As you all know, these are very unusual and extraordinary times, and I hope that everyone on this call, along with your families and your colleagues, are staying safe and well. This most recent quarter was challenging in many unique ways, but I'm extremely proud of how the Armstrong team has rallied in the face of this challenge. Safety has always been a nonnegotiable at Armstrong, and this virus has been and will continue to be a significant challenge. But when you are accustomed to operating at world-class performance levels of safety, you find a lot of energy to innovate and to unique challenges like these, and our team has done just that. In our manufacturing and distribution facilities, our teams have created and installed barriers, altered operating processes, installed new methods of cleaning and adopted numerous new practices and procedures to create a safe working environment. The organization has continued to demonstrate a passion for customer service, problem solving and innovation like these. As of today, all of our plants and distribution centers are up and running and meeting the needs of our customers. Output has been aligned to meet demand and our inventory levels are well positioned. Since the middle of March, I've been closely monitoring one of our most important customer service metrics, our perfect order measure. It's a multi-factor gauge of service quality. I've been pleased that despite the required changes in our factories to maintain safety, the remote working conditions and unpredictable order patterns, we have maintained customer service levels at very high pre-COVID levels. Our headquarters and sales staff continue to work remotely and have become increasingly adept at remote work. Our digital tool set is now more important than ever, allowing us to remain fully engaged with our customers and our partners. We have seen the significant usage of our self-service digital platforms, one-quote and quote to order. And during this pandemic, we have continued to expand our capabilities in these areas. For example, our project works platform, which creates drawings, installation instructions and concurrent bill of materials was initially launched as a support tool for the DESIGNFlex family of products. But during this pandemic, we've rolled out project works capabilities in an expanded format to cover all core products, enabling us to automate more design and quoting work for architects, designers and contractors, which has been a major productivity enhancer in these remote working conditions. Also, our product innovation efforts have intensified during this pandemic with heightened need for healthy interior spaces driving our efforts. In the quarter, the demand environment evolved much as we expected with sequential improvement from the low point in April. As we discussed on our last call, by late April, we were seeing significant drops in demand in key territories such as New York City and Northern California and Boston. In the quarter, in our top seven territories, which includes these key territories, sales were down more than 40% as 6 of the 7 territories were subject to government mandated shutdowns. Collectively, sales in all other territories were down 20%. These 7 top regions have an AUV premium to the rest of the country, so they are especially impactful. These territories and the construction sites are reopening now, albeit slowly, given the new required safety protocols are now tracking in line with the rest of the country. We have seen very few cancellations and most of the cancellations we are seeing tend to be relatively small remodel projects. In the quarter, sales of $203 million were down 25% versus prior year. This represents the largest year-on-year quarterly decline that we have experienced in decades. Within the quarter, we saw each month getting progressively better from April's minus 30% result. Volume declines from government shutdowns, project delays and distributor inventory reductions drove the year-on-year decline. AUV was flat in the quarter, with positive like-for-like pricing offset by the territory mix issues I mentioned earlier. Price is positive for the first half of the year as well as the quarter. The territory/mix headwind moderated as we moved throughout the quarter, and we continue to expect mix to be positive for the full-year with the continued reopening of our key territories. At the product level, we continued to see positive mix trends as our high-end product offerings, including Total Acoustics and Sustain continue to outpace the lower end of the portfolio. Adjusted EBITDA in the quarter of $69 million was down 36%. Despite these volume headwinds, cash generation was positive and our liquidity position improved by $35 million from the end of the first quarter, driven primarily by positive earnings and working capital. Commercial construction activity is a long way from where we were at the beginning of the year, but the pace is improving, albeit slower, as contractors learned to work within the new safety guidelines. Over the second half of the year, we expect that they will continue to improve their levels of productivity, and I'm encouraged by the trajectory of sales we are seeing on a weekly basis. Month-to-date sales in July are showing sequential improvement over June. And while we are encouraged by these trends, the marketplace remains uncertain. As such, we are not yet reinstating our normal detailed guidance for 2020. However, we are providing an outlook of the range -- on the range of outcomes and possibilities we think is likely, assuming continued sequential improvement and no second wave of shutdowns. Brian will provide details in a moment, but I will note that we are now expecting sales to be down in the 10% to 18% range for the full-year. As you've seen in our press release this morning, we are excited to announce another acquisition in our Architectural Specialties segment, Chicago based Turf Design. This is our sixth acquisition in the past three years and further enhances our leading position in specialty ceilings and walls. With approximately $25 million in annual sales, Turf is the leading provider of custom-designed felt-based ceilings, walls and barrier solutions. And felt is a fast growing category within the architectural specialty space. It provides acoustical performance and enormous design flexibility. Given the increasing need for interior barriers due to COVID-19, this is an especially on-trend product. Turf's leading custom capabilities combined with Armstrong's existing offerings in an unmatched portfolio of felt products and solutions, and especially for healthy spaces. Turf brings to the table not just manufacturing capabilities but also a skilled and respect design team working out of the renovation center and design showroom called the Fire House in downtown Chicago. In addition, Turf brings a proven and complementary go-to-market approach to Armstrong with an established network of specialized independent sales firms focused on driving specifications within the interior design community. This further strengthens Armstrong's already leading go-to-market position and specification writing capabilities. Turf felt products contain up to 60% recycled material and are 100% recyclable at the end of their useful life, further strengthening our leadership position in sustainable ceiling and wall products. Turf is also profitable and will be accretive to the overall Architectural Specialties segment. We are delighted to welcome the Turf team to Armstrong. Now this would be a great transaction to announce at any time. But given the current environment, I'm even more pleased to announce this acquisition. It demonstrates the financial strength of Armstrong and the fact that we are open for business. Our sights are set on the future as we continue to invest to build on the strongest specialty ceilings and walls platform in the industry. Our M&A pipeline is growing and remains active as we continue to pursue strategically important opportunities. And our financial strength allows us to do so. Our digitalization investments continue as we strive to become the easiest building products company to do business with and to drive efficiencies within our operations. And our R&D efforts are ongoing as we pivot to meet the newly required healthy space requirements in commercial interior spaces. We just completed our annual strategic planning process and reviewed the plan with our Board of Directors last week. The plan builds on our current financial strength as well as numerous exciting strategic priorities that we believe will drive profitable growth and cash flow in the coming years. As a result of this review and as a further acknowledgment of our strong free cash flow generation, our Board increased our share repurchase program by $500 million to $1.2 billion and extended the maturity of the program to December 2023. Given the current uncertainty in the commercial construction market and our desire to conserve cash, we expect to proceed with prudent caution in the short-term, but we look forward to executing against this upsized authorization as we gain more clarity on the recovery and the overall demand environment. Now with that, I will turn the call over to Brian to review our financial results and guidance, and then I will come back to talk about the trends we are beginning to see. Brian?