Ana Maria Mora
Analyst · Auna, who will proceed with questions from the webcast platform
Thank you, operator. Hello, everyone, and welcome to Auna conference call to review our fourth quarter and full year results. Please note that there is a webcast presentation to accompany the discussion during this call. If you need a copy of the presentation, please go to our Investor Relations website or contact Auna's Investor Relations team. Please note that when we discuss variances, we will be doing so on a year-over-year basis and in FX neutral or local currency terms with regard to Mexico and Colombia, unless we note otherwise. Let's move to Slide 2. In addition to reporting unaudited financial results in accordance with international financial reporting standards, we will discuss certain non-IFRS financial measures and operating metrics, including foreign exchange neutral calculations. Investors should carefully read the definitions of these measures and metrics included in our earnings press release of yesterday to ensure that they understand them. Non-IFRS financial measures and operating metrics should not be considered in isolation as a substitute for or superior to IFRS financial measures and are provided as supplemental information only. Before we begin our remarks, please also note that certain statements made during the course of today's discussion may constitute forward-looking statements, which are based on management's current expectations and beliefs and which are subject to a number of risks and uncertainties that could cause actual results to materially differ, including factors that may be beyond the company's control. This includes but are not limited to, our target leverage ratio, the expected resolution of the issues with physicians, suppliers and information systems in Mexico, the results of the key initiatives we're implementing in Mexico, Colombia and Peru, the expected capacity and market of Torre Trecca once built, the execution of our strategic plan, including the recovery of our growth levels and the roll-out of the AunaWay in Mexico, our planned investments in Mexico, expected revenue growth and EBITDA guidance, and the creation of further growth and sustainable value for all stakeholders. For a description of these risks, please refer to our Form 20-F filing with the U.S. Securities and Exchange Commission and our earnings press release. Slide 3, please. On today's call, we have Suso Zamora, our Executive Chairman and President; Gisele Remy, our Chief Financial Officer and Executive Vice President; and Lorenzo Massart, our Executive Vice President of Strategy and Equity Capital Markets. They will discuss Auna's consolidated and segment financial and operating results for the fourth quarter and full year and we'll also provide updates on our various strategic growth initiatives. After that, we will open the call for your questions. Suso, please go ahead.
Jesús Zamora Leon: Thanks, Annie. Good morning, everyone, and thank you for joining us to review our 2025 results. During the fourth quarter, we stabilized our Mexico operations, which are now on a clear path to sustained top line and EBITDA growth in 2026. Under the leadership of our new management team in Mexico, we have focused on expanding our reach into the larger segments of privately insured families and furthering our alignment with certain physician groups. These initiatives were implemented late in the year and therefore, did not offset the volume losses experienced earlier in 2025, resulting in disappointing results for the year. Evidence of progress in Mexico includes Auna being, again, included in the policies that serve the larger segment of the privately insured market, additional evidence is award for the extension of a healthcare plan to cover on an exclusive basis for most of the services, ISSSTELEON, the social security institution, covering all state employees of the state of Nuevo Leon. During the quarter, Peru continued to outperform and underpin Auna's overall performance, driven primarily by a strong pricing mix in healthcare services and a record low medical loss ratio. Peru has operational scale and significant runway for growth. As recently announced, we signed an agreement with EsSalud under a public-private partnership framework to refurbish and operate a 600,000 square foot high complexity outpatient facility in Lima, expanding access to care for approximately 3 million patients currently served by EsSalud. Colombia's results came in line with our objectives to grow yet improve cash flow with a higher mix of risk-sharing contracts and reduced reliance on intervened payors. These are promising results. Consolidated adjusted net income reached PEN 136 million in the quarter compared with PEN 36 million in the same quarter last year. For the full year, adjusted net income more than tripled to PEN 336 million. We also strengthened Auna's capital structure during the quarter through the $825 million debt refinancing, which improved our maturity profile and lowered our interest expense. Despite the premiums and costs associated with the refinancing, we maintained our leverage ratio at 3.6x supported by a strong free cash flow generation that increased our cash position by 42%. Let's move to our consolidated results on Slide 5. Peru's strong performance and Colombia's resilience helped offset last year's setbacks in Mexico, which is now well positioned for a strong recovery this year. Consolidated revenue grew 6%, FX neutral in the quarter, while adjusted EBITDA declined 14%, FX neutral, mainly reflecting Mexico's underperformance as well as an unfavorable year-over-year comparison in Colombia related to extraordinary items recorded in the prior year quarter. For the full year, revenue grew 4%, while EBITDA declined 3%. As shown in the bottom half of the slide, capacity utilization in healthcare services decreased 2.3 percentage points to 64%, reflecting lower utilization, particularly in Colombia, as part of our focus to reduce reliance on intervened payors. At Oncosalud Peru, planned memberships increased 4.4%, while the oncology MLR continued to improve, reaching a record low of 48.5%. Let's move to our segment results, beginning with Mexico on Slide 7. As we further integrated Opcion Oncologia and partly as a result of launching our new Oncocenter at Doctors Hospital, Oncology revenues grew again in the fourth quarter, increasing 35% compared with the previous quarter. Notably, Out-of-Pocket revenues also increased, reaching 12% of total revenues in Mexico in December. This growth reflects the early stages of Mexico recovery and helped offset some of the legacy volume and margin pressures related to physician and supplier relationships that we are gradually putting behind us. We expect our oncology growth initiatives to continue gaining traction in 2026 as we further integrate the Oncocenter into our healthcare network in Mexico. Market conditions remained soft in Mexico, affecting the number of surgeries and emergency visits and contributing to a 3% decline in fourth quarter revenues in local currency. It is important to note, however, that revenues were unchanged from the previous quarter, reflecting the stabilization of our operations. As shown on the right side of the slide, fourth quarter adjusted EBITDA declined 36% and was down 18% for the full year. Lower revenues throughout the year and lower profitability in the last quarter, resulting from higher costs and lower margins under our previous healthcare plan with ISSSTELEON. On Slide 8, we provide an update on the various initiatives underway to get back on track toward achieving these goals. We have strengthened our leadership team in Mexico with a commercial, operational and clinical experience and skill set required to lead Mexico. And with a reinforced team, we have implemented very successful actions that give us confidence we have achieved a turnaround of our operations in Mexico. The team includes a new Chief Medical Officer, who is helping deepen physician engagement, increase productivity and improve medical outcomes across our facilities. These actions position us well to resume growth in 2026. The fourth quarter results evidenced the turnaround of our operations in Mexico. I highlight the inclusion of our hospital network in the preferred provider tiers, policies covering the larger segments of the privately insured population and the rollout of various packaged services to better penetrate several market segments, particularly the Out-of-Pocket segment. Through targeted pricing initiatives and prenegotiated physician rates, this high-margin segment reached 12% of revenues in Mexico in December, up from 8% in the third quarter. Corporates and government agencies represent another important opportunity. The most immediate impact of this strategy was the extension of the healthcare plan to cover on an exclusive basis for most services, ISSSTELEON, the social security institution covering all state employees of the state of Nuevo Leon, which resulted in a double-digit price increase for the year. We are currently in discussions with other governmental agencies. As mentioned earlier, we moved into the preferred tier with 2 major insurers, which should produce higher patient volumes going forward. We also signed an agreement with a leading insurer to direct policyholders to Auna's oncology services through targeted deductible structures and financial incentives. This will help further scale our oncology franchise, including the Oncocenter Monterrey, where we plan to double the medical staff this year. Physician engagement and productivity continue to grow. And during the quarter, we confirmed volume and margin improvement from approximately 250 physicians who account for about 80% of revenues in the hospital network. These alignment incentives support higher productivity, improved clinical outcomes and stronger operating performance. Let's turn to Slide 9 to discuss Peru's performance. Operating at scale, Peru continues to outperform in both revenue and EBITDA. Revenue increased 11% during the quarter, driven by growth in high complexity services that lifted the average ticket as well as higher volumes supported by investments in new medical equipment, increased bed capacity and targeted marketing initiatives. On the insurance side, Oncosalud's revenues grew 10% supported by a 4% increase in planned memberships and annual price adjustments. Oncology's MLR also declined 4.4 percentage points to 48.5% reflecting a sixth consecutive quarterly decrease in the MLR. This improvement was driven by a combination of higher tickets and continued moderation in pharmaceutical costs. Total adjusted EBITDA increased 14% in the quarter and 14% for the full year. As we further penetrate Peru's healthcare market and expand relationships, we expect this segment of our regional platform to remain an important driver of growth going forward. Now let's move to Colombia on Slide 10. During the quarter, we constrained our services to government intervened payors and thus, effectively managed the risks posed by them in our accounts receivables, and this resulted in a healthy cash cycle in Colombia. In addition, we expanded risk-sharing models such as PGP, which grew 4 percentage points to represent 21% of segment revenue. Higher tickets and surgeries and emergency treatment more than offset lower volumes, supported by growth in chemotherapy and imaging. In addition, serving the patient population of new payor and the expansion of PGP contributed to a 6% increase in Colombia revenue for the quarter. For the full year, revenue increased 4%, mainly driven by higher tickets. The decreases in adjusted EBITDA and margins shown on the right side of the slide reflect an unfavorable comparison with the fourth quarter of 2024, which benefited from extraordinary price adjustments and the year-end recognition of procurement rebates. That concludes my review of the quarter and the year. I will now turn the call over to Gisele who will discuss our results in greater detail.