Michael Prior
Analyst · Raymond James. Please go ahead
Thank you, Justin. Extra disclaimers this quarter, always fun. So second quarter results show that ATN is fairly well positioned to weather this ongoing health crisis, but of course we are conscious of the personal and economic toll it is taking on our country and on the communities we serve. Back to quarterly performance, it was really quite good. We have seen demand for communication services remain strong, particularly and not surprisingly from home users of the high-speed internet and we are well-positioned to meet that demand. Our extensive investments in recent years have given us the capacity and reliability that is critical to support our customers and communities. This is about much more than network investment. However, our ability to succeed amidst difficult operating circumstances is due in large part to a sense of urgency and a can-do attitude on the part of our operating teams. So they adapted remarkably well and are continuing to deliver for our customers. Looking forward, we think there is more we can do to improve our operating efficiency, meet demand and win share. We are not waiting for the situation to resolve. We are moving forward in the new environment. I should note that we are well aware that things could get worse, particularly in terms of the local economies where our businesses are located. We are preparing for that likelihood and will further adjust our operations and spending as necessary. And now, let me turn to our individual operating segments starting with International Telecom. Segment revenue for the second quarter here was relatively flat year-on-year, but we reported a significant increase in EBITDA and operating income. Both trends, I think reflect some pandemic impacts. The pandemic caused some downward pressure on mobile revenues, particularly prepaid revenue and overages and roaming. Also, we experienced lower revenue due to travel restrictions in multiple markets. Offsetting those factors was very high demand for home broadband, as already noted, as well as for cloud services and connectivity solutions to enable remote working for business customers. On the expense side, the pandemic reduced sales, marketing, travel and roaming costs and we took additional measures to reduce spending. We will continue that vigilance. Looking at subscriber numbers, fixed data subscribers rose by more than 10% year-over-year, a somewhat faster rate than previous quarters consistent with the pandemic induced increase in demand. Mobile subscribers dropped largely reflecting lower end prepaid losses. We think this is roughly equal parts pandemic related and losses to the competition. Video subscribers declined at an 8% annual rate, an uptick in linear video subscriber losses that was largely driven by the loss of some large hospitality and condominium customers. Voice subscribers actually increased again due to the success of bundled offerings in some markets. In our first quarter call, we said that we are concerned about the negative impact of lower tourism activity in many of the markets we serve. In the second quarter, we saw some signs of that as some hotels and restaurants, and other tourism-driven businesses shutdown and cut services. However, the impact on our overall business was relatively minor. Sitting here today, I think it is likely the next couple of quarters will be worse in that respect if there is no resumption expected soon on tourist visits, but we handled downturns before, including the financial crisis and recessions that impacted tourism in these markets. This one may bring new challenges. So, we will continue to be cautious on spending and we will look for ways to enhance free cash flow as part of our contingency planning. As Justin will discuss, we expect capital spending for this segment to be below our initial full year forecast, though we are continuing to invest in our networks and services. As discussed last quarter, we are also actively working to adapt the business in other ways and to develop service offerings and capabilities that help our customers manage through this environment. We made a lot of progress in the past few months with digitizing our customer and employee interactions and there is more of that can be done. Moving to the U.S. Telecom segment, there is another good quarter here as well. While the year-on-year comparisons are not likely to be as favorable over the second half of the year, we expect continued consistent performance on a consecutive quarter basis. The driver for that consistency is longer term carrier service contracts and government subsidy programs like CAF II. And we have also seen steady and increasing demand for our retail offerings, particularly the rural broadband services we have deployed as part of the CAF II program. This segment is less sensitive overall to coronavirus-related pressure than our International Telecom segment. Although the pandemic did cause delays in our FirstNet build as we have noted and there is of course some risk of more significant impacts if the environment worsens. Furthermore, while we do not currently see a great deal of downward pressure, the pandemic has curtailed certain operations and sales activities making it harder to complete large initiatives or grow customers and revenue. Our teams have been doing a great job coping with the restrictions and the changes, but it certainly slows us down. In Renewable Energy, our operations were negatively affected by pandemic and restrictions as some large industrial customers were forced to close factories and mills due to government restrictions in India. Those customers renewed operations once they had made changes to their facilities and processes and the revenues have recently returned to normal. So, moving back to ATN as a whole, I wanted to take the moment to add some comments about our people. Our business leaders and their teams across all of our operating subsidiaries and supporting operations at the parent level really stepped up in a very tough environment. They found ways to enhance services for customers with changing needs by increasing data speeds to many homes without charge and by extending grace periods for payment. They move quickly to add additional resiliency and capacity to our networks. They distributed temporary home broadband solutions using our mobile networks and capabilities. They help businesses move to remote work environment and they worked with governments to help deliver health monitoring and movement solutions. And one specific example of these heroics among many that stands out to me was the effort to rapidly deploy new fixed wireless broadband nodes and Wi-Fi hotspots across some underserved areas of the Navajo Nation to support students working from home in that hard hit community. This resulted in the upgrade of over 50 sites and more than a doubling of speed and capacity of the existing network supporting a 50% increase in traffic. Our engineers and others work tirelessly to get that done and in a great collective spirit, we also were assisted in that effort through temporary spectrum license grants from some national carriers. In turn, we helped other carriers with temporary grants to use spectrum in places outside of our main service area. And it went beyond customers, there was great work to support our employees and great work in turn by them in adapting to the changed environment. Our IT folks were able to securely and effectively enable remote operations and collaboration. Our customer care group maintained crucial support while at the same time relocating people and systems. Our financial and operational staff ran through rapid resiliency assessments and took measures to further strengthen our position. It was really great stuff and fellow investors in ATN should be grateful. And of course, the work does continue. We’ve learned to do many things well, but there are some areas of challenge, in particular, it is harder to win new customers I mentioned before and it’s harder to launch new strategic initiatives or relationships, but it is by no means impossible and our ambition for growing shareholder value is as great now, as it was before the pandemic. So to summarize, we executed well in a difficult environment. Our telecom services are in demand in both our international and our domestic markets. We are concerned about the effect of the pandemic on the economic well being of our markets, particularly the island economies given their dependence on travel and tourism. And that said, we have the people and financial resources to manage through this difficult period and potentially find opportunities to extend our platform. And that’s it for me. Justin, back to you.