Pat Goepel
Analyst · Cowen. Your line is open, sir
Thank you, Cheryl and thank you all for being on the call today. We’d like to welcome everyone to our second quarter 2020 earnings call. I appreciate your interest whether you’re an employee, client, investor, analyst, or interested third party. I'll start today's call with an update on some key metrics and our response to COVID-19 before reviewing our business highlights for the second quarter and recent changes to our Board and senior leadership team. Next Kelyn will review our financial results and then we'll take questions. Despite the obvious uncertainty COVID-19 as created for small businesses, we are encouraged by our strong human capital management business bookings in the second quarter. Asure continues to make progress on our strategic initiatives, including our product innovation and go-to-market investments, while accelerating expense reductions after the Workspace business sale. In April, we provided an update on our business as we're responding to the impacts of COVID-19. We also talked about the headwinds in our key metrics. Since that time, and especially beginning in late May, our key metrics began to improve and continued improving throughout the quarter as businesses started reopening and employees began returning to work. We experienced a steady increase in paid employees, as well as an increase in sales leads and sales productivity in the quarter. We usually do not provide detailed metrics on a monthly basis, but we think it's important to our investors to understand how they've been trending as the economy recovers. On our April call, we mentioned that we had a little over a 1,000 of our 10,000 direct customers delayed because of COVID and a 160 had returned. Now a little over 600 have returned. So year-over-year, the number of clients process is down just 4%. Same-store sales on the other hand is down about 14% year-over-year. Translating these metrics in the reoccurring revenue on a monthly basis, April and May, we're roughly in line with each other, but June and July increased substantially. Though July had a slight tick down from June as some of the States reinstated closures. Still we're pleased that new sales units exceeded losses in both June and July. Starts in July also exceeded losses. We view this as an encouraging and important milestone on our path to double-digit growth. Looking forward, as COVID customers continue to return and small businesses continue rehiring combined with our strong new bookings and starts, we expect the tailwinds on reoccurring revenue to keep improving. That said, we think it's prudent to monitor these trends for a few more months before revisiting a return to providing guidance. We have been a valuable business partner to our small business customers during the pandemic, providing them with information to navigate complicated changes in legislation. Our solutions were invaluable to clients in adapting to the new environment of a remote workforce as they begin to reopen and get back to business. Our COVID-19 resource center and webinars, in particular, have benefited more than 10,000 small business attendees since launch. Our webinar webinars led by Mike Vannoy are at an all-time high. We could not deliver this excellence to our customers without the dedication of our employees who continue to excel in this ever changing environment. I want to thank them for rising to the challenge and delivering exceptional service to our small business clients. Furthermore, we have an ongoing commitment to our employees to ensure their safety. More than 90% of the workforce continues to work remotely and that has been going very well. While small businesses have experienced unprecedented economic headwinds due to COVID-19 pandemic, we'll never stop providing our clients with service, technology and support they need to survive the crisis and thrive when it's over. As such, we continue to make progress on our strategic initiatives, including product innovation and go-to-market investments, while also controlling expenses. These go-to-market investments resulted in strong new business bookings in the second quarter. Still, as expected, the heightened unemployment rate at 150 basis point cuts in rates in March, adversely impacted Asure's second quarter financial performance. Nonetheless, as an essential small business Asure remains committed to helping our 50,000 indirect and 10,000 direct small business customers grow in this challenging environment. We remain optimistic about our long-term strategy and expect to be well-positioned once the macro environment and our client's operations normalize. Turning to the second quarter financial highlights. Revenue was $14.1 million , non-GAAP EPS was $0.03 cents, both exceeded Wall Street expectations. New bookings in the second quarter grew 21% year-over-year, demonstrating success in our initiatives. Our Human Capital Management quota carrying reps now stand at 55, up significantly from the 33 we began the year with. In addition to salespeople, we also hired Human Capital Management developers and client service people to meet the change in requirements for small businesses. Shifting to the Board of Directors and senior leadership changes that we announced today. We launched our Human Capital Management only strategy in December with the sale of the Workspace business. We completed the transition services in June. We believe these leadership and Board changes optimally positioned Asure deliver on our goal of doubling revenue over 5 years, while tripling non-GAAP EBITDA. Asure's Chairman David Sandberg, who was -- has elected to step down, plans to remain an Independent Investor. We are thankful for David's dedicated and loyal service for the past 11 years. In addition to CEO, I am truly honored to assume the important role of Chairman of Asure and want to thank my fellow Directors for the trust they have placed in me and our leadership team. Furthermore, the Board of Directors have elected current board member, Dan Gill as the Lead Independent Director. We look forward to working together with Dan and his expanded role as he's been a valuable leader and a source of knowledge for Asure for several years now. Eyal Goldstein has been promoted to President and Chief Revenue Officer. Eyal's made some outstanding contributions to Asure's growth and success, while he takes on additional management responsibilities of overseeing some certain operations. I will be able to concentrate on some strategic focus with a focus on growth and creating greater shareholder value. Jay Powers, who's been appointed as Chief Financial Officer, succeeding Kelyn Brannon, who will consult through the end of the year. Jay has more than 30 years of leadership experience in accounting and finance at publicly traded technology companies and resides in Austin, Texas, where the majority of the insurance finance team works. I'd like to welcome Jay and also very much want to thank Kelyn who brought global finance experience to our team when our company included the Workspace business. She was more than instrumental in our efforts to enhance Asure's financial systems with the implementation of NetSuite in the execution and the transition of the Workspace business. We will absolutely miss Kelyn and wish her well on her future endeavors. We’ve also have added two really exceptional Board members. Grace Lee, brings over dozen years of human resources and diversity experience to Asure's Board and Ben Allen brings a wealth of experience as CEO and President of multiple industry leading companies. And we'd like to welcome Grace and Ben and look forward to their expertise and immense contributions. With that, before we go any further, I'd like Kelyn to talk about the detailed financial results. Kelyn?