Earnings Labs

ASGN Incorporated (ASGN)

Q1 2020 Earnings Call· Sun, May 3, 2020

$19.68

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Transcript

Operator

Operator

Thank you for standing by. This is the conference operator. Welcome to the Incorporated First Quarter 2020 Earnings call. [Operator Instructions] I will now like to turn the conference over to Kimberly Esterkin, Investor Relations. Please go ahead.

Kimberly Esterkin

Analyst

Thank you, operator. Good afternoon and thank you for joining us today for ASGN's First Quarter 2020 Conference Call. With me are Ted Hanson, President and Chief Executive Officer, Rand Blazer, President of Apex Systems, George Wilson, President of ECS and Ed Pierce, Chief Financial Officer. Before we get started, I would like to remind everyone that our commentary contains forward-looking statements. Although we believe these statements are reasonable, they are subject to risks and uncertainties and as such, our actual results could differ materially from those statements. Certain of these risks and uncertainties are described in today’s press release and in our SEC filings. We do not assume any obligation to update statements made on this call. For your convenience, our prepared remarks and supplemental materials can be found in the Investor Relations' section of our website at investors.asgn.com. Please also note that on this call we will be referencing certain non-GAAP measures, such as Adjusted EBITDA, Adjusted Net Income and Free Cash Flow. These non-GAAP measures are intended to supplement the comparable GAAP measures. Reconciliations between the GAAP and non-GAAP measures are included in today's press release. I will now turn the call over to President and Chief Executive Officer, Ted Hanson.

Ted Hanson

Analyst

Thank you, Kim. Thank you for joining ASGN's first quarter 2020 earnings call. We hope that everyone listening today is staying safe and healthy. ASGN has very solid Q1 2020 with revenues and Adjusted EBITDA both falling within our guidance ranges for the quarter. First quarter 2020 revenues of $990.5 million, were up 7.2% year-over-year. Adjusted EBITDA of $103.5 million, increased 6.6%. This growth was led by continued above-market performance in our ECS Segment, which generated industry-leading year-over-year growth and revenues of $212.7 million, up 26.6% over the prior year, and by our Apex Segment, where despite the impact in March from the COVID-19 crisis, revenues of $629.1 million improved 3.8%, with Apex Systems growing 4.4%, on tough double-digit year-over-year comps. Through February, we continued to see growth across our business at or above our expectations for the two months. As we entered March and the onset of the public health crisis took hold, our businesses serving commercial market accounts leveled off and in some cases, saw slight retractions, while our federal government business continued to see strong growth. During late February and early March, I met, albeit virtually, with ASGN's Board of Directors and our senior leadership to execute our business continuity plans as well as to deploy the necessary measures to ensure the safety and wellbeing of each of our employees. Our teams moved quickly to understand and address the individual safety protocols and service requirements of our clients. Leveraging our strong technology platforms, we shifted our internal workforce to 100% remote. Then, over the month of March and into early April, over 80% of our billable consultants transitioned to remote work, with just a small portion of essential staff still working on site in compliance with required safety protocols. The past eight weeks have been challenging, but…

Ed Pierce

Analyst

Thanks, Ted. And as Ted has highlighted, we reported solid financial results for the quarter. And for the full year 2019 revenues, net income and adjusted net income were all above the high-end of our guidance estimates, after excluding the onetime write-off of deferred loan costs and acquisition and integration expenses, which were not in our guidance estimates. Financial Performance and April Trends As Ted mentioned, our financial results for the quarter were in line with our Guidance Estimates despite experiencing some softening in the last couple of weeks of March related to the effects of COVID-19. Operating cash flows were also in line with our expectations. Operating and free cash flow tend to be seasonally lower in the first quarter mainly related to the payment of annual incentive compensation pertaining to the preceding year. Revenues for the quarter were up 7.2% percent year-over-year reflecting double digit growth at ECS, which included a $9.1 million contribution from Blackstone Federal, and single digit growth at Apex Segment. Permanent placement revenues were down slightly year-over-year. Gross margin for the quarter was 28.4% and at the high end of our guidance range, but down approximately 20 basis points year-over-year mainly related to the high growth of our ECS segment, which carries a lower gross margin than our other operating units. Although ECS has a lower gross margin than our other divisions, its gross margin compares favorably with similarly-situated federal government contractors, and its EBITDA margin is only slightly below our consolidated margin. SG&A expenses were slightly above our guidance range mainly because of acquisition and integration expenses of $2.5 million, which were not included in our guidance. Excluding those expenses, SG&A expenses came in below our guidance, mainly as a result of lower than expected branch compensation expense and healthcare costs. Our effective…

Ted Hanson

Analyst

Thanks, Ed. Although we may not be providing formal guidance at this time, we are confident in our business model and ASGN is now in a better position to manage an economic downturn than at any other time in our Company's history. We do not know if we've hit the bottom, but the revenue rate of decline in April as of today has lessened across the affected units of our business. Ultimately, the real rate of return of the economy will be based on how fast the health crisis is resolved. We cannot expect businesses to open their doors on day one, nor can we expect that each of our accounts will be back to pre-COVID-19 levels immediately. Recovery will be gradual, and it will vary from client to client based on local, state and federal policies for reopening the economy. With over three decades since our founding, ASGN has been through several economic downturns: Y2K, the recession of the early 2000s, the Great Recession of 2008 and 2009 and several government shutdowns and continuing resolutions. Most recently, in the Great Recession of ’08 and ’09, we saw the overall staffing industry pull back more than 25 percent. Apex Systems, for example, experienced a reduction in demand for their services, though not nearly to the extent of the industry as a whole. Government contracting revenues for ECS grew as their market tends to be countercyclical. Permanent placement work saw the largest declines. And as I mentioned earlier, perm work has become a much smaller piece of our revenue mix as we increasingly focus on higher-margin IT consulting services and solutions. Today's ASGN is not the on assignment of the Great Recession. More than 85% of our revenues today, including the mission-critical government business provided by ECS, were not part of…

Operator

Operator

We will now begin the question-and-answer session. [Operator Instructions] The first question comes from Edward Caso with Wells Fargo. Please go ahead.

Q - Edward Caso

Analyst

Hi, good evening. Thank you for the great detail here. Can you talk a little bit about what your clients are asking you for as far as price, any price or payment term concessions? Thank you.

Ted Hanson

Analyst

Ed, thanks for being on the call. I'm going to let, I'm going to let Randy answer that one. Obviously, in the commercial space, our work is excuse me, in the government space, our work is already contracted for from a price standpoint. So really not as relevant there. But Randy, why don't you talk about what you're seeing in the commercial marketplace in large accounts?

Rand Blazer

Analyst

Sure. And I think we have had some where our accounts have come to us and asked for price concessions. They recognize that those price concessions may be born somewhat by us but also passed on to contract employees who when you see the broader market, the amount of unemployment, they kind of understand and get it and generally are supporting and staying with the account. I would say, in our big top accounts, not much of it, Ed, but in other accounts, we've had a little bit I wouldn't say it's overly material at this point.

Edward Caso

Analyst

Right. And my other question is around help us differentiate with the impacts with the Fortune 500 clients versus maybe some of your more middle or branch accounts. How are they behaving as far as turning off business, not turning off business, concession request and so forth?

Ted Hanson

Analyst

Great. Rand?

Rand Blazer

Analyst

Well, Ed I think, look, by our numbers, you can see our top accounts are growing still very positively and our smaller accounts are not. They are in slight negative territory. So I think it varies by industry. For example, hospital chains. Hospital chains have big chains, and they have small [indiscernible] hospital accounts. What we've seen is the smaller most of healthcare has tried to hunker down and just fight the virus as opposed to doing new IT initiatives. So you have that trend going on. Smaller technology accounts, we have definitely seen have pulled back their work, where the larger technology accounts have not. Amazon, Microsoft, you can read the ones in the paper are still hiring today or are looking to expand or pursue certain initiatives. So it varies by industry a little bit. It definitely is hitting the smaller guys more than the bigger guys who I believe since the beginning of March, have, I think tried to keep the economy flowing. At least that's what our belief is, my belief is.

Ted Hanson

Analyst

Ed, the only thing I would add to that and I agree with everything Rand has said, was there's a difference in how we serve large accounts. I mean we're such an important part of the fabric of how the CIO operates their technology shop. And while we're working at home and doing these different things, all of those needs continue. In smaller accounts, I mean, we provide very important resources, but they don't play the same role, if you will, for those organizations. So I mean, I think that's part of the differentiation here as well.

Edward Caso

Analyst

All right, thank you.

Operator

Operator

The next question comes from Seth Weber with RBC Capital Markets. Please go ahead.

Seth Weber

Analyst · RBC Capital Markets. Please go ahead.

Hey, good afternoon everybody. I hope everybody is well. Following up on that last question. Is there anything that you're potentially seeing from like a collections perspective from your smaller accounts that could potentially derail, which should otherwise be a pretty strong free cash flow set up here for this year?

Rand Blazer

Analyst · RBC Capital Markets. Please go ahead.

Seth, although we're definitely worried that, that could be an issue, we're not seeing anything significant to this point. I think our DSOs continue to perform well. And you would expect that maybe in some smaller accounts that could be an issue in the future. Again, I think that's a benefit, both of the large account strategy that we have in the business on the commercial side of things and on the government side, it's a nonissue. They continue to operate and execute that part of the world as they always have.

Seth Weber

Analyst · RBC Capital Markets. Please go ahead.

Okay. Thanks. And then maybe just a follow-up for George. Just kind of your confidence in the unfunded backlog portion of the ECS business, I think there were some comments in the prepared remarks about how government can sometimes increase business activity here during slowdown of the economies? Is that your feel for what's going on here? And do you feel your level of confidence in that unfunded backlog? Can you just sort of handicap that for us?

George Wilson

Analyst · RBC Capital Markets. Please go ahead.

Yes, sure, Ed. We feel very confident in our unfunded-yes, Ed. We feel very confident in our unfunded backlog, and that's just the way we track it, regardless of what's going on with COVID. But with COVID and the way that the government is moving forward, we feel very strongly about being able to capture our unfunded backlog as well.

Seth Weber

Analyst · RBC Capital Markets. Please go ahead.

Okay. Hi, thank you very much guys.

George Wilson

Analyst · RBC Capital Markets. Please go ahead.

Yes. Okay, thank you.

Operator

Operator

The next question comes from Tobey Sommer with SunTrust. Please go ahead.

Tobey Sommer

Analyst · SunTrust. Please go ahead.

Thank you. Ted, in your closing remarks, you mentioned that the revenue rate of decline in April as of today has lessened. Is that to say sort of this last week of April is not as steep a decline as some earlier week within the month?

Ted Hanson

Analyst · SunTrust. Please go ahead.

Yes. I would say that, that's true, Tobey. I mean, we saw our largest rate of decline beginning in those first two weeks of April. And it seems to have lessened here and in some cases, kind of flattened out, but it's week-to-week, obviously. And something that we'll have to continue to watch and will be dependent on these other factors outside of our control around the health crisis and the economy.

Tobey Sommer

Analyst · SunTrust. Please go ahead.

All right. Okay. And from a strategic perspective, are you've had an active pipeline and executed on some small, but strategic acquisitions in the consulting space. Is this crisis going to afford the company, its balance sheet and cash flow some more interestingly valued opportunities over the next couple of quarters? And can you describe your kind of appetite amid uncertainty to continue to execute on those?

Ted Hanson

Analyst · SunTrust. Please go ahead.

Yes. I think that's a good question. I mean, we certainly continue to evaluate opportunities. And I think, like you said, the pipeline is -- we see it good and robust. And I think, in some ways, that this could afford certain opportunities. Maybe not so much in obviously, in the government space, most of these businesses are less affected, so things could -- maybe not from a valuation standpoint, changes much there, but the commercial marketplace, they certainly could in some ways. So we'll have to see how all this settles out. But, yes, we feel really good about where our balance sheet is, our ability to step in and make acquisitions. We certainly feel, and I know that the targets we acquired in the past have feel that we're an acquirer of choice and we have a really good situation here. So we think all that stuff in earnest to our benefit, and we'll be well positioned as opportunities arrive -- arise. And I think in situations like this, surely, things become opportunities that may not otherwise have been so. So we'll stay diligent working through this.

Tobey Sommer

Analyst · SunTrust. Please go ahead.

What's the firm's posture, it's last question for me. What's the firm's posture on sustaining and perhaps growing its internal sales-generating headcount to be able to slingshot out of this a little bit faster than the market? Thanks.

Ted Hanson

Analyst · SunTrust. Please go ahead.

Yes. Well, I think -- look, the first -- always, first and foremost, we need to continue to invest in ourselves. So we'll stay close to our accounts. Our go-to-market approach, both from a geography standpoint, an industry standpoint, a top account standpoint, I think positions us well to stick with these clients, to be there in tough times like these, even if they don't need it as much and to be there as they slingshot forward, to use your words, coming out of this. That's -- we've certainly been through this a few times. And so, in all those ways, we're going to stay close to our clients because they are big opportunities for us on the other side of this, for sure.

Operator

Operator

The next question comes from Surinder Thind with Jefferies. Please go ahead.

Surinder Thind

Analyst · Jefferies. Please go ahead.

Thank you for taking my questions. Just one follow-up on the April trends. In terms of the declines that you guys are seeing, is that clients putting projects on hold? Or is that simply like new clients or projects not -- new projects not taking off? You did mention that with some of the larger clients. Obviously, there was continued interest in on-boarding staff. But can you talk a little bit about that mix of what's causing those trends?

Ted Hanson

Analyst · Jefferies. Please go ahead.

Yes. Randy, do you want to take that from an account perspective?

Rand Blazer

Analyst · Jefferies. Please go ahead.

Yes. I think there are some natural projects that come to a natural end. And I would say some clients have been a little reticent to start a new project until they see where the bottom is, I presume, in the economy and in their own business. So it's a combination of the two things, but it's not an outright shutdown things. We haven't seen that. What we've seen is projects coming through natural end, as I said and that and some are being delayed to start. But I would expect that a little bit from the clients.

Surinder Thind

Analyst · Jefferies. Please go ahead.

That sounds fair. Can you provide any color on the number, perhaps new projects that are starting at this point? Or any color there that you can provide? Or appetite in terms of the dynamics?

Rand Blazer

Analyst · Jefferies. Please go ahead.

Well, yes. We haven't given that. Go ahead, Ted, do you want to.

Ted Hanson

Analyst · Jefferies. Please go ahead.

Yes. I was going to say, we don't give out that information, Surinder, on these type of calls. Obviously, that's a competitive information. But client we've seen clients, as Rand said, be willing to continue things in this environment. They start some things, they defer some things. And I think it's kind of client by client, industry by industry.

Surinder Thind

Analyst · Jefferies. Please go ahead.

Fair enough. That's helpful. And then in terms of the scenarios that you guys did provide, very helpful. What was the consideration? Was it simply April trends, I guess, for using the range of minus 5% to minus 10% in revenues? Why not stress, let's say, minus 15% in revenues or can you help me provide some color on what the range that was employed?

Ted Hanson

Analyst · Jefferies. Please go ahead.

Ed, do you want to take that?

Ed Pierce

Analyst · Jefferies. Please go ahead.

We wanted, Surinder, mainly to show enough information in these scenarios to where you could kind of get a sense directionally of what happened in the event that these declines in revenues would occur. I mean we could have stressed it quite a lot, but I think we've given you enough information to where you can take what we've given you. And if you want to take it out another 2.5 points or five points, you're able to do it.

Surinder Thind

Analyst · Jefferies. Please go ahead.

Thank you. And then in terms of the overall revenues, what was the contribution from acquisitions in terms of the dollar amount? And then what does that translate into an organic growth rate for Q1?

Ted Hanson

Analyst · Jefferies. Please go ahead.

Ed?

Ed Pierce

Analyst · Jefferies. Please go ahead.

Well, there's really two main acquisitions. We acquired Blackstone in January, and that contributed, as we said in our press release, or that it contributed $9.1 million. And the other was Intersys, and it's been integrated into Apex. And so we're not going to give specific information on that any longer. But I'm trying to remember, probably the rule of thumb for them would be, I don't know, maybe $10 million, $11 million. Does that sound reasonable, Rand? I mean, given what the contribution was in Q4?

Rand Blazer

Analyst · Jefferies. Please go ahead.

Well, for the quarter? Are you talking about revenue for a quarter?

Ed Pierce

Analyst · Jefferies. Please go ahead.

Yes.

Rand Blazer

Analyst · Jefferies. Please go ahead.

I think a little less than that number is was their run rate prior. But as Ed said, we have they provide a great technology base for us, and we've really applied them on our pipeline of opportunities around the business. So they've been pretty much disassembled and farmed out. But they were running at slightly below $10 million. So closer to probably $8.5 million, $9 million prior to the end of the last fiscal year.

Surinder Thind

Analyst · Jefferies. Please go ahead.

Understood. And there should still be some benefit from DHA from last year, correct? Because I believe that, that didn't close at the beginning of the year. So there should be some contribution from that as well.

Rand Blazer

Analyst · Jefferies. Please go ahead.

Yes, but not a lot. I mean, yes, that was you had two months in 2019 in Q1. So it wasn't January of 2019 would not have been a significant revenue number.

Surinder Thind

Analyst · Jefferies. Please go ahead.

Understood. And then perhaps just a final quick question. You did talk about having some willingness or the pipeline for deals in terms of M&A. Obviously, you focused a bit more on the federal side of the government side of the space. As you mentioned that, obviously, valuations haven't changed there much. But I assume on the commercial side, there would probably be little appetite given more depressed values at this point.

Ted Hanson

Analyst · Jefferies. Please go ahead.

Well, I think it's situational. I think it depends on I think it depends on their offerings, how high or low they are in the digital spectrum, what industries they serve, how big the business is. So I don't know that you could paint a broad brush over it. I would say it's a situation.

Rand Blazer

Analyst · Jefferies. Please go ahead.

Ted, can I add something to that?

Ted Hanson

Analyst · Jefferies. Please go ahead.

Sure. Yes.

Rand Blazer

Analyst · Jefferies. Please go ahead.

And Ted, I don't think you would agree, situational also meaning, where is the bottom? When we feel a little more comfortable that we've seen a bottom and where any particular company where it shouldn't, whether they have a bottom where they're declining or in their revenue stream. I think that's part of that situational analysis, right?

Surinder Thind

Analyst · Jefferies. Please go ahead.

All right. That's helpful. I think that. Thanks for.

Rand Blazer

Analyst · Jefferies. Please go ahead.

Okay.

Operator

Operator

The next question comes from Gary Bisbee with Bank of America Securities. Please go ahead.

Gary Bisbee

Analyst · Bank of America Securities. Please go ahead.

Hey guys, good afternoon. So earlier, you commented, I think it was about Apex mostly that some of the projects come to a natural end and may not be renewed, some are delayed in starting, others, you get the follow-on business continues to come through. Can you give us some sense like how much of the portfolio have you gone through that? And what I'm really trying to get at is, is there some risk that a bunch of projects due to the duration haven't yet gone through that, and you could see a step down as more of them hit that sort of end of the engagement? Or is it is the cadence of that such that you would have already seen a lot of that impact if it's happened in the last six, eight weeks?

Ted Hanson

Analyst · Bank of America Securities. Please go ahead.

Rand?

Rand Blazer

Analyst · Bank of America Securities. Please go ahead.

Yes. So let me respond to that in a slightly different tilt. If you have if we had projects that were in the airlines, hospitality, oil and gas, those came to natural ends or quick ends, mostly because of what those clients are going through, OK? I think Ted pointed out earlier, that's a small percentage of our revenue base. But we definitely have seen more brisk movement on those projects in terms of taking them to a natural end. When do they start up again? Depends. When you look at the rest of our business base, I think you have to get away from just projects into there is a certain percentage of our work that's supporting the infrastructure of our client base. And that work doesn't have a natural end, it has ongoing support. We found this in 2008 and 2009 when we went down, Apex went down very little in those two years, zero in very small negative numbers because so much of our business was in supporting the infrastructure of our client base. So we have a lot of infrastructure work that gives us a cushion as well on the commercial side of the business, say, within Apex. So I think you have to look at it not so much by project mentality, but what's the segment of the industry that we're looking at, what how much infrastructure work is it. In terms of new consulting projects like you're probably thinking of, that may vary, but it will vary by the industry. We have not seen a slowdown, as Ted reported to you, in financial institutions or in other parts of Consumer & Industrial, aerospace, defense client base or that sort of thing. So does that help give you some insight about that? And definitely, the oil gas, we have seen that hit already, OK?

Gary Bisbee

Analyst · Bank of America Securities. Please go ahead.

Okay. That's helpful. The obvious follow-on is, if you could give us some sense how much of the book of business is that ongoing infrastructure support work, but maybe that -- maybe I'm getting greedy trying to ask that.

Rand Blazer

Analyst · Bank of America Securities. Please go ahead.

Ted, do you want me to go on here?

Ted Hanson

Analyst · Bank of America Securities. Please go ahead.

We don't -- Yes. We don't disclose that, Gary. So, yes. I think the right way to think about it is the way Rand lays it out. I mean, we're and again, I think there are several different things in our comments, both in the trend in April, what we saw in industries for March, I mean that you can kind of piece that together.

Gary Bisbee

Analyst · Bank of America Securities. Please go ahead.

Yes. Fair enough. And then just one more for me. I guess, a question on ECS. The growth there, even adjusting for the acquisition was quite robust. Last quarter and we've seen occasionally this concept of technology pass-through, low-margin revenue, was there any of that of scale that you call out? And I guess what I'm really trying to get at is the high single-digit year-over-year ECS revenue growth in the scenarios you provided is significant slowdown from Q4, Q1. And so is that the reason or there's some other reasons? Maybe it's just conservatism visibility, but any color? Thank you.

Ted Hanson

Analyst · Bank of America Securities. Please go ahead.

Ed, can you help him unpack the growth rate there?

Ed Pierce

Analyst · Bank of America Securities. Please go ahead.

Yes. I mean, you recall, in Q4, we made mention of large transaction that happened at the end of the year. It was $34.1 million, I think, in license or early purchase of license that would have otherwise renewed in 2020. In Q1, we had some of that, but not to that degree. I think if you look year-over-year in terms of those type of transactions, that may have been up $10 million or so. But what's important, I think, about the numbers and George can comment on that, is that we had a very high-growth rate in our direct labor that drives high margins in that business.

Rand Blazer

Analyst · Bank of America Securities. Please go ahead.

Yes, sure. I'd liked that comment. What we saw last Q4 of last year, as Ed pointed out, $34 million and what was moved forward from licenses we would have procured in this fiscal year. So overcoming that and still seeing a strong growth in Q1 is pretty spectacular. And the other thing is these licenses and the things that we acquire are part of the solution that we're delivering in end-customer solutions as opposed to a simple pass-through. So they will continue to occur as we continue to advance our solutions. And some of them are lower margins, but the others are part of the solution, if it's a fixed price delivery and stuff like that, then it's typically a higher margin in government solutions. But thanks for the question.

Gary Bisbee

Analyst · Bank of America Securities. Please go ahead.

Thank you.

Operator

Operator

The next question comes from Henry Chien with BMO. Please go ahead.

Henry Chien

Analyst · BMO. Please go ahead.

Hi guys, good evening. I wanted to ask about the comment you made about the positioning of ASGN on assignment relative to the last recession and being more on Apex. I was wondering if you could just comment a little bit more about that. Are you referring to that based on what you're seeing in, say like the branch business? Or like the resiliency. And just kind of just want to understand how the positioning works here?

Ted Hanson

Analyst · BMO. Please go ahead.

Yes. I think if you think about on assignment in 2008 and 2009, right, Henry? That's the time period you're referring to –

Henry Chien

Analyst · BMO. Please go ahead.

Yes.

Ted Hanson

Analyst · BMO. Please go ahead.

It was a collection of different staffing units, healthcare, scientific and also Oxford, which was partly IT and partly engineering and some other things and mostly focused on smaller and mid-market accounts, by nature just of those offerings. And while that, I just think by nature, caused that business to pull back with the rest of the industry, if you will during that 2008 and 2009 recession and especially with Oxford that was serving big enterprise ERP-type of implementations and the added credit crisis. And that, obviously in that 2008, 2009 time period, the CapEx around that really got turned off. I think the difference with who we are today is, one, we're fully IT centric, IT digital centric. Number two is, we're predominantly a large account business, more than 75%, slightly more than 75% of our business is through large accounts or federal government accounts. And so we're just and these are accounts that we've been a part of and have relationships with, not just for months and a year, but for years and decades. And so we're really an important part of how they keep their technology running and get things done. And what we have found through different economic recessions and certainly through 2008 and 2009 is that's where you want to be because you're that much more important to the client. Your business has that much more stability to it. So there's a real difference in who we are today versus who we were during that time period.

Rand Blazer

Analyst · BMO. Please go ahead.

Yes, actually, yes more than maybe. Okay?

Henry Chien

Analyst · BMO. Please go ahead.

Yes, that that's the graphical. Thanks.

Ted Hanson

Analyst · BMO. Please go ahead.

Thank you.

Operator

Operator

The next question is from Tim Mulrooney with William Blair. Please go ahead.

Tim Mulrooney

Analyst

Yes, good afternoon. Just taking a step back and looking at the long term, do you think COVID-19 will ultimately spur additional demand as companies scramble to bolster their digital capabilities and shift more toward remote working?

Ted Hanson

Analyst

Yes, Tim, I think, obviously and this is in all parts of our business, it's not specific to industry or size of account, but digital transformation doesn't become less important because of all this. It's just as important or even more so. And I think coming out of this crisis that we're in and this economic downturn, clients are going to have to continue to develop their systems even at a faster pace. And as have been opened up in certain ways around the fact that we need to be ready to handle remote or different types of work that we need to continue to have technology systems where we can engage in an electronic way with all of our constituents. That having work done offshore needs to be considered carefully because there are certain risks that come with it. I think that's a learning coming out of this. So I think in a lot of different ways, this certainly, none of this changes the need for digital transformation, it remains, and it's even enhanced.

Tim Mulrooney

Analyst

Got it. And can you also just talk about any difficulties or types of adjustments that you've had to make or are making with regard to on-boarding new consultants and temps on assignment recently? I'm curious how your processes have had to change during the quarantine.

Ted Hanson

Analyst

Yes. Look, I think I'm really, really proud of our teams. I mean, we obviously have tested having to go to some amount of remote work either with our consultants or with our internal staff. But to go nearly 100% like that in two weeks, our teams did great. Our systems proved up, and that was that went very, very well. We've been able to stand up projects and resources in a remote fashion. The government, as it relates to I-9s and other administrative issues that need to be dealt have been flexible about allowing for that to happen. And then our clients have been really engaged in all of this, and they've been a big help in all of it. So I think that's not really turned out to be a problem, thankfully so. And it's taking the engagement of everybody in it to make that happen.

Tim Mulrooney

Analyst

That's helpful. Thank you.

Ted Hanson

Analyst

Yes.

Operator

Operator

The next question comes from Kevin McVeigh with Credit Suisse. Please go ahead.

Kevin McVeigh

Analyst · Credit Suisse. Please go ahead.

Great. Thanks for all that color. Hey, what are you folks doing internally to prepare for kind of COVID-19? And just can you remind us, not only operationally, but also how you're thinking about capital allocation within the context of buyback dividend and things like that?

Ted Hanson

Analyst · Credit Suisse. Please go ahead.

Yes. Well, maybe two separate things there. So we've kind of fully gone to work-from-home staff or work-from-home status internally. And so as we begin to get further down the road on the health crisis and the state governments begin to bring allow us to come back to work in certain geographies and we're starting to develop our plans to do that. Frankly, on a positive note, we don't have to rush into that. So we'll be able to be very methodical about how we come back to on-site work within our company. And so it will be an issue for our business and we'll take our time just so that we don't have a misstep in all of that. And then on the capital allocation side, I mean our general thesis around how we think about capital allocation doesn't change, Kevin. We, like many others, stopped our buyback program when we got into the beginning of March only because there was just not good visibility to what was coming down the road over the next few weeks or longer. So I think that, that was a prudent thing to do. But as we always say, we're going to invest in ourselves, first. We're going to always be developing acquisitive opportunities that we think advance our business. If there's nothing at the lip of the cup on that front, we're certainly adept and have proven in the past that we're going to buy back our own stock. And we can now, at this size and scale, do all those things at one time. It doesn't have to be all or nothing. So I don't think any of this has changed our view on capital allocation and we feel good about where we are from a balance sheet strength and a liquidity standpoint, based on where we stand today.

Kevin McVeigh

Analyst · Credit Suisse. Please go ahead.

Great. And then I guess just given how abrupt the kind of shutdown has been what are you looking for in terms of it seems like things are starting to stabilize but for us to come out of it, you get a lot of internal data, some of the client? Like what do you can in on, Ted, in terms of that you feel confident that starting to kind of reaccelerate a little bit? What would be the metrics you're most focused on?

Ted Hanson

Analyst · Credit Suisse. Please go ahead.

Yes. Well, look, I mean, we've got internal metrics that give us visibility to where we think the business is going. Obviously, we watch our pipeline, project and consulting work. We see rev flow from our big accounts. We look at our business from an industry standpoint, so we can rack and stack the world from that. But I think, at the end of the day, just even whether our clients are doing a little with us or a lot, we stick close to them. We talk to them about what their needs are. We understand where they are. And we have such good, durable, important relationships with these clients over such a long period of time that, that's our best insight. So we have internal metrics. We have great insights for our clients and we'll watch the business like that. It's too early to tell. We need a little bit of time under our belt here to kind of keep marching forward, but it feels like over the last few weeks that things have lessened in terms of the declines, heavier declines we saw in the first couple, and we'll have to watch it week-to-week to make sure that, that trend continues.

Kevin McVeigh

Analyst · Credit Suisse. Please go ahead.

Thank you.

Operator

Operator

The next question comes from Mark Marcon with Baird. Please go ahead.

Mark Marcon

Analyst · Baird. Please go ahead.

Good afternoon and thanks for all the detail. I was wondering, can you just talk a little bit about the opportunities that you're seeing in terms of on shoring and near shoring? What's the scope and magnitude of the projects that you're seeing there?

Ted Hanson

Analyst · Baird. Please go ahead.

Well, I think it's a developing story, Mark. I mean, anecdotally, I can tell you about a project here or there where a client got surprised by the fact that they're something important to them was being off-shored and it couldn't be executed because of their operations off-shored and switch very adeptly to remote work. So we've been able to step into a few things. Here just on an anecdotal basis early on. I think the bigger wave of that is to come in the future. I believe that there was a little bit of a move for things to be re-shored, on-shored, roll sourced here in the U.S. that might have been done in an offshore fashion in the past. And I think the experience here over the last couple of weeks certainly supports that. If anything, maybe it gives them a little bit more fire as we go forward. So it's something to watch, I'd say that's a developing opportunities.

Mark Marcon

Analyst · Baird. Please go ahead.

When do you think that would actually end up hitting and becoming material?

Ted Hanson

Analyst · Baird. Please go ahead.

Well, I wouldn't go so far as to say when that is. Obviously, those things have to be they have to be scoped, and we have to be able to win those opportunities, and then we have to set them up and be able to execute them. So it's a developing opportunity in the future, like anything else.

Mark Marcon

Analyst · Baird. Please go ahead.

Okay. And then with regards to productivity levels, can you talk a little bit about what you're experiencing? Specifically, if we think about your recruiters and the amount of talent that's currently out there. Has it become materially easier to source candidates to place into the open racks? Or how are you seeing that?

Ted Hanson

Analyst · Baird. Please go ahead.

I wouldn't necessarily say that on the technology side, Mark. I mean, look, I think we'll the preponderance of unemployment right now is not in the IT space, I don't believe. It's in other places, for sure. And I think IT talent still remains scarce and so I don't think we'll be dealing with a materially different situation as it relates to all that as we go forward.

Mark Marcon

Analyst · Baird. Please go ahead.

Okay, great. I'll follow up offline.

Ted Hanson

Analyst · Baird. Please go ahead.

Thank you. Great.

Operator

Operator

This concludes the question-and-answer session. I would like to turn the conference back over to Ted Hanson, CEO, for any closing remarks.

A - Ted Hanson

Analyst

Great. Thank you, operator, and thank all of you for your time today. Hopefully, the next time we convene for Q2 earnings where we'll be in a much more stable place. Stay safe, healthy and thank you again for your support of ASGN.

Operator

Operator

This does conclude today's conference. You may disconnect your lines. Thank you for your participation. And have a pleasant day.