Mike Long
Analyst · Stifel
Thank you, Steve. Thanks to all of you for taking the time to join us today. I'd like to start off by thanking my colleagues around the globe for their tremendous efforts during the first quarter of 2020. I'm deeply impressed by their dedication to Arrow and to our customers, many of whom rely on us as a critical supplier for their business. Of course, the health and safety of our employees are always top of mind, and I'm grateful to report that throughout our distribution facilities and offices, our teams continue to do business while closely following the guidelines of the world's leading health authorities as well as local governments. We've also been able to leverage the early experiences and best practices adopted by our colleagues in China to maintain safe and efficient operations at our other sites around the globe. Unfortunately, our team's hard work this quarter was not as evident as it should be. We just received a legal opinion regarding foreign tax and other loss contingencies for the enterprise computing solutions business. This required us to book charges of $33 million or $0.41 a share to catch up for five years from 2015 to 2019. Our review aided by our auditors and outside counsel is ongoing, and this is the best estimate we have at this time. On February 6, we reported fourth quarter results and provided an outlook for the first quarter of 2020. At that time we couldn't accurately quantify the potential impacts from what would become the COVID-19 pandemic. Therefore, the sales and earnings per share we provided assumed no disruptions to our business as a result of COVID-19. I'm pleased to report that despite facing substantial business disruptions during the first quarter, our business largely performed as we expected. By remaining nimble and flexible, we were able to adapt to these changing conditions, and ultimately, we executed well despite adversity. We were able to properly align our working capital and deliver strong cash flow, and we also positioned our business for the future. As we reflect on the first quarter at a high level, it's important to recognize that each month saw remarkably different business conditions and operational challenges. Through January, operations were relatively normal and undisturbed by COVID-19, although broader electronic component and IT demand were softening exiting the 2019 inventory correction and tariff driven market slowdown. In February, we saw the China business come to a halt. While this presented a number of operational challenges, it underscored the essential role Arrow plays in the supply chain as we continued to deliver critical sensors and other electronic parts to our Chinese customers. In March, factories began returning to full capacity in China. In the Americas and Europe, some production lines halted. IT spending also significantly shifted toward enabling remote workers. In this context, we quickly implemented key elements of our contingency business plans to ensure our customers and suppliers were equipped to continue their business operations. In order to maintain our strong financial position, we reduced spending on discretionary projects and items and postponed some investments for the time being, all without compromising our design, engineering, sales and marketing capabilities. As we have taken swift action to adapt to support our businesses and stakeholders through this uncertain time, we have relied on our ERP for key data. We review our global ERP as a key competitive advantage that provides a detailed line of sight into the volumes, prices, inventories, regions, end markets and profits we make on the parts we sell. Importantly, Arrow remains laser-focused on maximizing our near-term results while we continue to position our business for the long term. Looking to industry needs. While near-term business conditions have remained durable in spite of the broader market headwinds, we realize and recognize that demand can change quickly. First quarter backlog increased from the fourth quarter, the second quarter in a row of sequential improvement. Design activity increased year-over-year in total for the second quarter in a row. Other indicators appear consistent with short-run stability. Lead times extended modestly from the fourth quarter but are shorter than last year. Overall book-to-bill was 1.12 exiting the first quarter. Book-to-bill was above parity in [ph] prior year in all regions. Our Americas customer sentiment survey results were similar to last quarter. The portion of customers saying they had appropriate levels of inventory increased compared to last year. The portion of customers saying they had too much inventory remained higher than normal but decreased compared to last year. To date, we have not faced significant challenges securing the parts our customers need when they need them. Nor do we see signs of hoarding or excess inventory accumulation. Turning to our enterprise computing solutions business. In the first quarter, sales were toward the higher end of our expectations. Demand for traditional ICT solutions declined relative to last year, and toward the end of the first quarter, we experienced a significant shift in demand toward the software required to enable remote workers. Sales of virtual desktop infrastructure, virtual machines and the associated infrastructure and security software were strong. Taking a step back, I want to emphasize that as a company we have long believed that doing good is also good for business. To that end, we focused on leveraging our unique technology and supply chain capabilities to help communities through the COVID-19 crisis. To highlight just a few initiatives. We're supporting the Ventilator Challenge UK consortium on their goal to produce 10,000 rapidly manufactured ventilator system units. We also helped develop and provide the artificial intelligence software for an at home monitoring system that allows COVID-19 patients to avoid hospitals or leave hospital sooner. This solution is being sold on a not-for-profit basis to caregivers. In closing, we're continuing to support our stakeholders and communities, and we're committed to providing our customers with the products and solutions they need when they need them. We remain disciplined and focused as we operate our facilities and business through significant ongoing challenges. To date, we've managed to avoid disruptions and expect to continue to do so as a critical provider of the global technology and industrial ecosystems. It's worth noting that we have built a resilient business at Arrow. We're adept at navigating through adverse financial conditions. In fact, we've always emerged from these challenges stronger, and we attempt to do just that. We will not stop looking for opportunities to expand our business, drive innovation and improve the performance of our end customers everywhere. We look forward to updating you on our performance in the coming quarters. I'll now hand the call over to Chris to provide more details on our first quarter results and our expectations for the second quarter.