Kevin Hostetler
Management
Yes, we spent a lot of time with our customers with industry forums this year. We held an insurance forum earlier this year at our headquarters. And we really wanted to hear from our customers and from the industry what they're seeing and feeling and hearing, especially given a lot of the extreme weather events. Of note, there was a major storm, a set of storms in Texas around the middle of the year, where there's significant damage. And to be clear, we feel that our legacy platform, it stows at 52 degrees, has performed really, really well in the real world. And actually, it's performed quite well when you look at competitors' offerings that are right nearby. We feel really good about our current product and its ability to perform well in extreme weather for a lot of the reasons we talked about in the prepared remarks. But that being said, given that hail claims are like 1% of all claims but represent about 50% of the losses, there's a high degree of sensitivity around anything that can be done to improve, especially when it comes to large-size hail, which is really what provides -- like 3-inch diameter or more is really what drives the predominant amount of damage for these sites. And there's a prevailing view that we heard from our customers and industry contacts that, hey, a higher degree would be helpful as they look to mitigate potential claims and losses in the analyses that they use despite what's been kind of happening from a real-world perspective out there. Long story short is, we worked with our technical teams, spent a lot of time discussing and ultimately determined that, hey, there's an opportunity for us to really meet the needs and what is being asked for to come out with what we will believe is this highest degree stow capable to protect against extreme weather events. That being said, it's going to be set upon the DuraTrack and OmniTrack platform. It's not a brand-new offering, so it's going to be built largely upon the existing platform, which makes it pretty straightforward for us to bring to market. And ultimately, when it comes to certain design criteria that customers are asking for, specific enhancements do oftentimes bring with it potential margin opportunities, but we're not ready to get into that level of detail at this point. That being said, great response at the RE+ conference that was held in Anaheim in September. We got great feedback from our customers, a lot of enthusiasm, a lot of interest, and we look forward to talking about it a lot more as it gets closer to coming out.