Eric Foss
Analyst · JPMorgan
Thank you, Kate, and good morning, and thanks to everyone for joining us. As you saw in our earnings release this morning, we finished our 2018 fiscal year with tremendous business momentum. It was a record quarter, and 2018 was a record year, which marks our fifth straight year since our IPO of double-digit adjusted EPS growth. This morning, I want to focus my comments in 3 areas. First, I want to discuss the quarter and our full year results, and then I want to take an opportunity to share the progress we've made on our multiyear transformation journey. Finally, I want to provide a few thoughts on the promising future, which will help set the stage for our December Investor Day. Following that, Steve will take a deeper look into our financials, and then we'll open up the lines for Q&A. So let me begin with our results. For the quarter, we saw significant improvement across virtually every key success metric. Revenue on a GAAP basis were $3.9 billion, an increase of 7% on a constant currency basis. Adjusted operating income was up 33% to $339 million. Adjusted operating income margins were up 160 basis points to 8.6%. And adjusted EPS was at $0.70, up $0.30 versus prior year. Our 2018 full year results saw total company constant currency sales up 7% for the year to a record $15.8 billion. Our legacy business delivered broad-based growth of approximately 3.5%, driven by strong net new wins, consistent mid-90s retention and a solid base business increases. Adjusted operating income of $1.1 billion was up double digit at 15% on a constant currency basis. AOI margins expanded 46 basis points this year to a record 7.05%. As a result, I'm proud to say that we've achieved the 3-year margin target set at our 2015 Investor Day. I want to thank the entire Aramark team for making that goal a reality. Over the past three years, we improved food productivity by attacking complexity across the entire supply chain. We leveraged our strategic sourcing capabilities and continue to enhance food production management. We also established a standard in-unit labor model, reduced dependency on both agency and overtime labor and then finally, we made significant strides, reducing our SG&A expenses by eliminating duplication and creating clear roles and accountabilities across the company. Importantly, executing these strategic actions has positioned us as a stronger and more agile enterprise going forward. Rounding out our full year financial results, we delivered double-digit growth and adjusted earnings per share for the fifth consecutive year. The $2.25 adjusted EPS in 2018 represents a 14% increase on a constant currency basis. These solid operating results, combined with disciplined financial management, resulted in free cash flow of approximately $430 million for the year. The strength of our business model and its proven ability to generate free cash flow is worth noting. Less than 12 months after completing 2 strategic acquisitions, either one of which would have been the largest in Aramark's history by itself, we ended 2018 with a leverage ratio of 4.1x. Based on these strong results as well as our confidence in our future, today, we're announcing a 5% increase in our quarterly dividend to $0.11 per share. Now turning to our reporting segments. Our business momentum was broad based across the portfolio. Our legacy U.S. business delivered 3% revenue growth in 2018, with strong performance from sports, leisure, corrections, education, facilities and health care. Our international segment sales grew 6% on a constant currency basis, led by strong growth in Canada, Europe, China and South America. In uniforms, our revenue increased 28% with 2% growth from our legacy business. Now I'd like to transition and take a few minutes to reflect on the transformation journey that we've been on since the IPO to really reposition this business for consistently profitable growth. Our journey began by creating a high-performance culture fueled by a shared mission to enrich and nourish lives and values that were built around an obsession with service excellence. The cornerstones were integrity and respect, a deep commitment to diversity and inclusion and a focus on our frontline associates that every day make move and market our products and sell and serve with passion. Our path to strong performance over the last few years was anchored by a clear and focused strategy to accelerate growth, activate productivity, attract the best talent and achieve portfolio optimization. Our transformation journey to accelerate growth has touched everything from our selling strategy and right to win to our brand product portfolio and service offerings, all of which has been focused on elevating the customer experience. As we can all relate personally, today's consumers are foodies and are far more discerning about what they eat in the overall food experience, whether it's at work, school, the stadium or the hospital. Knowing that, we've enhanced our menus, improved the quality of our products and services and innovated on both products and consumer-facing technology. These ongoing efforts are driving dramatic improvements in consumer satisfaction and across the critical dimensions of quality, health, convenience and personalization. We also know that consumers today expect their food to be fresh, local, sustainable and healthy. And our passion around health and wellness is really led to the commitment to deliver significant nutritional improvements in our menus through the partnership with the American Heart Association and our groundbreaking Healthy For Life 20 by 20 campaign. We're well ahead of our targeted goals and have already achieved a 15% reduction in calories, saturated fats and sodium across our menus, while at the same time, increasing our offerings of grains, fruits and vegetables. At next month's Investor Day, we'll unveil our Brands Matter strategy, a new and differentiated approach across both our core and premium categories. And we'll also share how an integrated technology solution will bring more convenience and speed of service to enhance the overall consumer experience. These enhancements to the consumer experience had been made while also driving significant productivity improvements. When I arrived in 2012, our adjusted operating income margins were just above 5%, well below the industry standard. We immediately developed a repeatable business model to standardize the way we sell, serve, market and operate, resulting in executional and operational excellence that has been the centerpiece of our productivity and margin journey. We delivered an impressive margin improvement since then through a disciplined focus on in-unit labor as well as food productivity while also streamlining overhead, which has led to our margins improving to over 7%. As I said from the outset, this margin target was never a destination but rather one milestone on a longer journey to drive operating efficiencies. At Investor Day, we'll discuss some of the meaningful opportunities that are still ahead of us to further improve margins. Our strategic journey has also included repositioning the portfolio. Driven by a disciplined focus on returns, we've exited unprofitable geographies and accounts; we've divested noncore operations, including the recently completed sale of our Healthcare Technologies business. The majority of the proceeds from the sale will go towards debt repayment. And we'll also plan to purchase $50 million in shares this quarter. Our portfolio focus has also included executing a consistent M&A strategy with the objective of adding scale and capabilities, extending product offerings and entering new geographies. The Avendra and AmeriPride acquisitions significantly bolster our competitive position across the portfolio. Combining Avendra's powerful procurement capabilities with Aramark's leading supply chain management expertise really brings increased buying scale and improved service levels to our customers while strengthening our industry reach. In fact, over the past couple of years, we've more than doubled our purchasing volume through the acquisition of Avendra as well as some other smaller food purchasing organizations. AmeriPride has expanded the scope, scale and geography of our Uniform business, the highest-margin business in our portfolio, with strong cash flow and returns. This combination created the leading uniform services provider and substantially bolstered our competitive position in the U.S. and immediately established a strong position in Canada. And I'm pleased to report that in both cases, the integration process is on track, and we continue to expect these transactions to be accretive with combined run rate synergies of $110 million. Our holistic approach to portfolio optimization has resulted in a more profitable, dynamic company that is far better positioned to compete going forward. Finally, during this time frame, we've dramatically improved our financial position through robust cash flow generation and disciplined financial management. As a reminder, we achieved our target leverage ratio of 3.5x at the end of fiscal 2017, a full year ahead of schedule and a notable achievement considering that the balance sheet was levered at greater than 5x prior to the IPO. This greatly improved financial flexibility enabled us to pursue the Avendra and AmeriPride acquisitions. And despite these investments, we ended 2018 with leverage only 60 basis points higher than the previous year, again, a testament to the power of our cash flow generation capabilities. Our entire transformation journey has been designed to make Aramark a bigger, stronger and more agile company. And there is no doubt that we are much better positioned to compete and take advantage of future opportunities today than we were five years ago or even 1 year ago. Now let me close my comments with a look to the future. While I'm excited by the strong business momentum we have coming off of fiscal 2018 and I'm certainly excited by the phenomenal progress we've made at this company, making it stronger at multiple fronts, I'm most excited by what lies ahead. And my excitement and confidence is really driven by a couple of compelling factors. We operate in a large, growing market with long-term favorable outsourcing trends. We're exiting 2018 with balanced and broad-based business momentum. We have an advantaged business model that is proven and resilient, which worked well in periods of low inflation and periods of higher inflation. We've worked to strengthen our brand portfolio, improve our selling strategy and make sure we continue to focus on building better consumer satisfaction and client loyalty. And finally, the fact that I have the pleasure to work with such a talented and capable leadership team with a proven track record of results. So before closing, I'd like to thank all of our 270,000 team members around the world for their ongoing dedication and service that made our record 2018 possible. I'd also like to, before I pass the call on to Steve, just reiterate that I look forward to seeing everybody at our Investor Day in December. So with that, let me turn it over to Steve for a more detailed review of our fourth quarter results.