Judy McReynolds
Analyst · Scott Group
Thank you, Michael, and good morning, everyone. The second quarter marked an important development in our company's history with the acquisition of Panther. In the last several years, we have seen how the supply chains of our customers have become much more multifaceted and, as a result, how their end-to-end logistical needs have greatly expanded. We have made and continue to make investments in various service offerings under ABF and other subsidiaries. At the same time, we have reviewed a number of industry segments, as well as potential acquisition targets that could expand our offering to meet the evolving needs of the marketplace. Panther was one of those targets in a segment that speaks to the needs of our customers.
As one of North America's largest expedited transportation providers, Panther possesses an expanding platform and premium freight logistics, expedited transportation, freight forwarding and transportation management. Panther is complementary to our asset-based core LTL business at ABF. It aligns well with the competencies of our organization and it extends our ability to provide the integrated supply chain solutions desired by our customers. We're excited about the addition of Panther and we believe its expertise and expedited transportation and premium logistics is an excellent strategic fit with our company's history of doing the difficult things well.
And now turning to our second quarter results. ABF maintained a high level of customer service and improved pricing across the broad base of its accounts in the midst of a shifting economy that lacks consistency. The freight environment is better than in recent previous periods, but growing economic uncertainty limits its strengths. In the second quarter of 2011, ABF began an initiative to address inadequate pricing and improve the profitability of many accounts across its network. As a result of comparing back to those previous time periods, though year-over-year percentages of ABF's pricing improvement remain positive, the magnitude of those improvements moderated in the second quarter. As Michael previously mentioned, our second quarter build revenue per hundredweight increased 4.7%. This compares to a nearly 10% yield increase at ABF in last year's second quarter. Recent price increases received from our contract and deferred accounts remained at good levels relative to historical trends. As previously announced, ABF implemented a 6.9% increase in its general rates and charges effective June 25.
With the initiative to improve overall pricing, we expected and experienced market share loss in the second half of 2011. That loss moderated in the first quarter of this year and our market share has improved year-to-date. ABF continues to be the beneficiary of additional freight from various sources, including new and existing customers, and from shippers who have come back to ABF seeking our traditional level of superior customer service. Going forward, we believe ABF's accounts pricing is in a better place and offers the opportunity for improved profitability as freight levels rise.
For the month of July to date, ABF is experiencing some weakness in historical sequential tonnage trends, driven by what we believe to be a further softening in the economy. July's daily tonnage change from June is expected to be slightly below the historical average. On a year-over-year basis, we expect ABF's July total daily tonnage to be approximately 3% below July of last year. July total build revenue per hundredweight will increase approximately 2% over July of last year. Excluding fuel surcharges, July's total billed revenue per hundredweight is expected to increase approximately 3.5% over the same period last year. On a sequential basis, compared to June, total July yield is up approximately 2.5%, both with and without fuel surcharges.
We're intently focused on initiatives to reduce ABF cost structure and set our company on a pathway for future success. ABF lawsuit against the Teamsters and various other parties related to the modifications to the National Master Freight Agreement is ongoing. We received a favorable ruling in the appeals court about this time last year, and ABF is currently waiting on the lower court to take the next step.
Based on the information provided by a large multiemployer pension plan to which ABF contributes, approximately 40% to 50% of the payments ABF makes to union multiemployer pension plans go towards the benefit of employees who've never worked for our company. ABF continues to be an active participant in a broad coalition of stakeholders committed to developing a permanent solution to correct this cost inequity.
In late June, I testified before the U.S. House Subcommittee on Health, Employment, Labor, & Pensions, commonly called The HELP Committee. I was joined on a panel of witnesses that included a representative from the Kroger company, who contributes to some of the same multiemployer pension funds as ABF, a representative from the Teamsters Western Conference pension fund and other multiemployer pension and legal experts. The HELP committee members displayed a good understanding of this challenging problems and express the genuine interest in trying to find a workable solution for all parties. They are focused on the steps that could result in legislation to replace existing pension protection act measures that are set to sunset in 2014. These issues are complex and the solutions will require cooperation, patience and creativity by all stakeholders. We are committed to being part of this solution.
And finally, ABF is preparing for a negotiation of a new labor agreement prior to the conclusion of its current contract on March 31, 2013. There are numerous internal activities going on regarding research and preparation for the negotiation of this labor contract that is very important for ABF's future. Historically, these negotiations have begun in the fall prior to the spring contract expiration and we are not aware of any reason why that would not be the case again.
I always like to highlight the positive things that are happening at our company, and there seems to be a number of things every quarter to talk about. In early June, ABF driver, Chuck Smetzer earned the title of Grand Champion in the Maryland Safe Truck Driving Championships. Chuck won the Grand Champion title for the second year in a row, something that has never happened before in the 65-year history of this event. In addition, Chuck earned this year's second championship, while competing in an entirely different driving classification. We are very proud of Chuck's consistent accomplishments of excellence. He is just one example of the exemplary employees representing ABF throughout North America.
Once again, in the second quarter, ABF provided an extremely high level of cargo care for its customers. For the quarter, ABF's cargo claims ratio was 0.39% of revenue, which represents record results for our company. ABF has an everyday focus on providing superior service in every area of customer contact. Cargo care is an important element of that focus, and ABF takes pride in working to continually provide safe and damage-free care of all customer shipments.
In July, ABF was recognized for the third consecutive year for its excellence in supply chain sustainability. Inbound Logistics magazine cited ABF as one of its green 75 supply chain partners in honor of our efforts to participate in public-private partnerships, corporate sustainability initiative and collaborate with customer-driven projects.
Arkansas Best continues to make progress on our internal objectives as we return growth to our LTL business, ABF's account base and customer pricing levels are better positioned to offer opportunities for improved financial results. We are also finding that more and more of ABF customers are utilizing our other services in addition to our traditional LTL offering. We have had very positive overall reaction from customers to the Panther acquisition to date. We've had a number of customers specifically inquire about how the Panther acquisition can benefit them or about the specific services they know Panther provide. The acquisition itself seems to have resonated with customers on both sides and has heightened awareness of the fact that we can now better serve their supply chain needs. As always, we are working to move our company forward in a manner that benefits our shareholders, employees and customers.
And David, now I think we're ready for some questions.