Angela Selden
Analyst · BMO Capital Markets. Your line is open
Thank you, Chris. Good evening, everyone, and thank you for joining our call today. Before I share details surrounding APEI's third quarter results, I'd like to reflect on gains and progress APEI has made over the past year. Just over a year ago when I joined APEI, we began by evaluating every aspect of each business unit. At APUS enrollment has been flat or declining for several years, with only modest investments as the company sought to maintain margins. Hondros had a leading position in Ohio and was in the attractive pre-licensure nursing education segment that was underperforming and had made some unfortunate decisions in late 2018, which resulted in sharp declines in enrollment in 2019. With the support of the Board of Directors, we set out to turn around the business and to reposition the company for growth. All while continuing to ensure that we put our student's ambitions and success at the center of all we do. We evaluated the solid set of assets the company has built, including the leadership position in both military and veteran markets, the company's strong regulatory reputation, and established pre-licensure nursing beachhead in Ohio, and a solid balance sheet from which to work. What a year it has been! The improvements have been wide ranging and dramatic. We added key leaders and brought some additional experience to our board. Overall, it was a year of transformation and acceleration. At APUS, we're especially pleased to welcome Wade Dyke, as President to help guide the institution into its next phase of growth and improve our educational experience for our students and faculty. We prioritized modernizing our virtual campus, which is anchored by our Learning Management System or LMS, by implementing each well, and migrating as of this month, over 1,300 courses in nine months. All APUS courses beginning in January 2021 will occur in our new LMS. We also began a modernization effort of our student relationship management system or CRM to ensure that we can create appropriate transparency at each student touch point. We prioritized marketing investments in 2020. As the leading player in the military investment segments, our student centric mindset has resulted in exceptional satisfaction scores, and a 54% referral rate to prospective students. Yet we had more to do, and implemented micro segmenting to attract those students with attributes that have proven in the APUS model to persist and complete. The net results of our efforts this year has been a pronounced improvement in new and returning students at APUS. While, we have clearly benefited from the markets shift to online learning, particularly among active duty military students, we believe that the efforts we've undertaken will provide long-term benefits and lead to sustained future growth. While other leading online institutions, both taxpaying and not for profit, significantly outspend APUS on brand awareness. We intend to continue our discipline around more efficient and effective uses of our marketing dollars to continuously improving segmentation and analytics. At Hondros, under Harry Wilkins leadership, who is by the way, APEIs former CFO, he has led a turnaround that can only be described as stunning. Enrolments, which had declined by a third in the span of three quarters from fourth quarter of '18 to third quarter of '19, have fully recovered and exceed the high watermark that had been achieved two years prior. This has made all the more remarkable by the fact that Hondros, which was a 100% on ground operation, accomplished this turnaround during the COVID-19 lockdowns and restrictions. Harry and his team, with assistance from APUS pivoted to a hybrid model in a period of five weeks, allowing Hondros to continue academic progression uninterrupted in the second quarter of 2020 and beyond, by offering academic coursework online, and labs and clinicals on campus, when others did not. Hondros has continued to enrol new students and train new nurses during our national health crisis. With this turnaround, Honduras is now positioned very well for future growth. Our CFO Rick Sunderland will share the details regarding the financial turnaround that we believe resulted from the operational improvements during his remarks. Our most recent achievement is our announced plan to acquire Rasmussen University. I have prepared more detailed comments later in our call regarding the importance of this transaction. But first, I would like to take this opportunity to give you some perspective on the election, and its implications for APEI. While final congressional election results are still unknown, no matter the outcome, we remain confident that APEI and its subsidiary institutions are well-positioned, regardless of the political landscape to continue to deliver on our mission of helping students of all backgrounds, maximize their HEROI, Higher Education Return on Investment. We deliver high quality education at an affordable cost, and do it by focusing on a student outcome and maintaining a strong reputation with students and regulators. We believe that our focus on educating the military and veterans as well as creating new nurses are noble endeavors that change lives and improve society, that won't change. And we have continued to measure our performance, as if Obama era regulations had remained in place, with measures such as Gainful Employment and 90/10, all achieving passing rates. Even if 90/10 or other ratios or definitions change, we feel comfortable that we will be successful in adapting to propose changes. Moving to Page 3 of the PowerPoint. For our third quarter 2020 highlights, enrolment momentum continued for the fourth consecutive quarter. Strong enrolment growth in APUS and record enrolment in Hondros drove a 17% increase in consolidated revenues in the third quarter of 2020, as well as 11% growth in revenue for the first three quarters of the year. Hondros has returned to profitability, and APUS generated a year-over-year increase in operating margin, all while increasing investment in our technology transformation to improve the students and faculty experience and additional marketing to support the APUS micro segmentation and messaging about affordability. Our results this year clearly demonstrate the APEI's value proposition of helping learners of all backgrounds maximize their Higher Education Return On Investment, or HEROI resonates with today's value-oriented students, including military professionals, veterans and nurses. Our HEROI philosophy is shared by Rasmussen University, which we recently announced we plan to acquire. As the nation's largest educator of pre-licensure nurses in ADN and PN program, Rasmussen adds another number one position to APEIs current number one position in active duty military and veterans doing education. With this dynamic and transformative acquisition, APEI will be better positioned as a strategic platform for adult learners, particularly those service minded individuals, pursuing professions with significant career opportunities, such as nursing. We will be paying close attention to the integration planning of Rasmussen with a focus on unlocking new enrollments, and quad synergies, while continuing to accelerate growth initiatives across our entire enterprise. We remain focused on maintaining our organic enrollments momentum, and delivering on our strategic priorities to enhance our offerings to all students, and to increase revenue, operating margin and adjusted EBITDA. On Page 4, for the three months ended September 30, 2020, total course registration that APUS increased 18% year-over-year, driven by a 25% increase in new registrations. In January of 2020, APUS created and launched the Freedom Grant for AMU students, offering a tuition reduction and free course materials for active duty military pursuing graduate degrees, to ensure these students incur no out of pocket costs to obtain a graduate degree. This now aligns with the same no out of pocket pricing for undergraduate enlisted military students at APUS. We believe the increase in registrations among active duty military APUS, driven in part, by the launch of the AMU Freedom Grant. Student persistence rates at both FSA and non-FSA students at APUS improved to the highest level in years, as measured by the first course path and completion rates of undergraduate students for the three months ended August 2020, the most recently available data. In addition, I should note, that 3Q, '20 had one additional week of recruiting available to it, as compared to last year, which we estimate added about 1,000 registrations, even excluding those registrations for comparison purposes. The momentum was strong and we see growth continuing in the fourth quarter as well. On Page 5, we couldn't be more pleased with the rapid enrollment and return to profitability at Hondros. This tremendous success highlights the importance of our strategic emphasis on pre-licensure nursing program, and emphasis that will be amplified by our acquisition of Rasmussen University. In the third quarter of 2020, enrollment at Hondros increased 38% driven by an incredible 88% increase in new student enrollment. Hondros enrollment momentum continued into the fourth quarter of 2020, as Hondros recently reported an impressive 34% increase in new and total student enrollment, the highest in the school's history. Not only have total enrollments reached record levels, we're seeing even faster growth in Hondras' ADN or RN program, further collaborating our interest in Rasmussen and its concentration in the ADN RN program. Hondros has continued to improve conversion rates and student onboarding processes with the deployment and integration of sales force software. In addition, they have remained nimble in serving the nursing community after the pandemic and the resulting recession. Their mission to provide a better way to become a nurse is both a mission and a strategy, and their direct entry ADN program, new tuition financing options and flexible scheduling seems to be attractive option for many prospective nursing students. The recent success at APUS and Hondros translates into strong financial results for APEI. I will now turn the call over to our CFO, Rick Sunderland, to provide additional details on our third quarter results.