Fredric J. Tomczyk
Analyst · Bank of America Merrill Lynch
Thank you, Bill, and good morning, everyone, and thanks for joining us today to discuss our September quarter and 2013 fiscal year-end results. 2013 was another strong year for TD Ameritrade. Once again, we delivered a strong performance in the face of an ongoing difficult environment. Uncertainty still exists, primarily due to ongoing political gridlock, which, while good for trading, has kept the average retail investor largely on the sidelines. And yet, our growth continues, giving us good momentum as we start 2014. Let's take a look at how we ended the year with the fourth quarter's key highlights on Slide 3. Average client trades per day were 382,000, an activity rate of 6.4%. Net new client assets of $10 billion, an 8% annualized growth rate. Record total client assets of $556 billion were up 18% year-over-year. The record interest sensitive assets of $96 billion were up 16% year-over-year and net revenues of $709 million, up 10% year-over-year. And diluted earnings per share were $0.36, up 38% year-over-year, inclusive of the $0.06 gain from our investment in Knight Capital Group that we told you about last quarter. Let's now turn to Slide 4 for a look at what those results meant for our fiscal year. Once again, we delivered another strong organic growth year. Trades per day were 374,000, an activity rate of 6.3%. And 2013 was our fifth consecutive year of double-digit asset gathering, with net record net new client assets of $50 billion, a 10% annualized growth rate. Total client assets ended the year at $556 billion, up 18% year-over-year. And we ended the year with record interest sensitive assets of $96 billion, up 16% over 2012. Each of these contributed to the highest net revenues we earned in our history of $2.8 billion, an increase of 5% year-over-year. And operating expenses were, again, flat year-over-year, something that we're quite proud of. We have now held expenses at the same level in each of the last 3 years, while continuing to invest in the business and deliver record organic growth. This leaves us with diluted earnings per share of $1.22, up 15% year-over-year. And last but not least, we returned 107% of our earnings to our shareholders via cash dividends and debt repayments. In fact, for shareholders who held our stock since the end of last fiscal year, the effective dividend yield on that investment was 5.6%. And when you combine that 5.6% with our 70% stock appreciation over the fiscal year, our total shareholder return into fiscal 2013 was over 75%. We also received another credit rating upgrade when Moody's moved us up to A3. All in all, it was a good year, a strong year, and we're pleased with the results. Let's look at the key components of our growth strategy in more detail starting with asset gathering on Slide 5. For 5 years, we have grown net new client assets at double-digit rates, accumulating nearly $200 billion. In 2013, we gathered a record $50 billion, a 10% annual growth rate. In our retail channel, growth was driven by our sales and service efforts to create new client relationships and deepen existing client relationships. Cross-selling is going well, and our asset retention rates were the best we've ever seen. And we completed a major overhaul of our branch technology in the year, helping our branch investment consultants be more productive as we eliminated inefficiencies and improved our sales processes. In the institutional channel, growth was driven by new -- by both new and existing RIAs. We continued in our effort to deliver new technology solutions for advisors, and we launched a new marketing campaign to attract new RIAs to our platform. We added 389 breakaway brokers in the year, or 1.5 new brokers each and every business day, on average. And our sales pipeline remains robust. As we look ahead to 2014, our focus will be to maintain this momentum. We remain committed to our long-term goal of 7% to 11% in annualized growth. Now let's look at our results from trading on Slide 6. We finished the year with an activity rate of 6.3%, well within our forecasted range. It was a record year for derivatives, which were 39% of our daily average revenue trades. And we remain the industry leader in this space. We also had a record year for mobile, with 9% of our DARTs for the year coming from mobile devices. We continue to extend our leadership position, not just in terms of market share, but in technology and thought leadership as well. Third parties like Barron's, Investor's Business Daily and Stockbrokers.com, have praised us for our offers. We've been named the best for options platform, best desktop platform, best for customer service, best for new investors, best for education and best for mobile platforms. We have one of the largest bases of retail traders in the industry. And this year, we aggregated their activity for the first time to produce the Investor Movement Index, which gives us greater clarity and insight into retail investors' actual behavior, not just their stated behavior. As we look ahead to 2014, it's all about continuing to build on our leadership position. Our trading group will continue to push the envelope. Our activity rate forecast for the year is, again, 6% to 7%. And as you know, it's difficult to predict what will happen in the world over the next 12 months and how those events might affect the markets. We've already seen increased volatility in the market with the talk of Federal Reserve tapering, the government shutdown and yet another debt ceiling debate. As you are aware, volatility stimulates trading amongst our active traders, and we've seen that more recently. Trades per day, October month-to-date, are 419,000. We would expect further short-term volatility as we ready ourselves for another budget and debt ceiling debate this winter and the continued uncertainty around Fed tapering. Let's now turn to investment product fees on Slide 7. During 2013, we talked at length about the contributions that fee-based products, like Amerivest and AdvisorDirect, make to our business previously under the topic of market fee-based revenue. To make things easier, we will reference these results under the heading of Investment Product Fees going forward, which correlates directly with our income statement and includes everything included in market fee-based revenue, plus money market mutual fund revenue. Over the last 4 years was, growth in this area has been exceptional. For 2013, balances were up 31% year-over-year, and fees were up 28%. Sales in Amerivest and AdvisorDirect continue to perform well, and mutual fund growth remains strong. As we look to 2014, our objective is to grow this revenue stream by 15% to 25%. Now let's take a closer look at 2014, starting with some of our key strategic initiatives on Slide 8. Macroeconomic conditions continue to improve throughout 2013, indicating promise for the year ahead. The yield curve, in particular, started to steepen on news of potential Fed tapering. However, the gridlock in Washington has caused the yield curve to flatten more recently, and economists now believe that any taper is unlikely until next spring. This practice of managing from crisis to crisis is creating uncertainty and holding back the economy. But that doesn't change our plans. We'll continue to focus on what we can control and find ways to drive organic growth. We plan to once again deliver strong growth in asset gathering. In our retail channel, we'll continue to evolve and enhance our sales processes to generate greater efficiencies and throughput. We'll focus on our new account funnel, optimizing every step from marketing to on-boarding to funding. And we'll look closely at our product offering and identify new ways to attract clients, accounts and assets. In our institutional channel, we continue to see existing RIAs grow their business as more investors choose to work with an advisor that sits in the same side of the table as them. We will continue to help RIAs capitalize on this trend by providing leading practice management programs and leading technology integrations. The breakaway broker trend always -- also continues, and we continue to capitalize on that opportunity, as we have for the last several years. Next, we'll maintain our leadership in trading. We remain focused on the growth part of the trading business, namely options and futures. We'll continue to innovate, updating our platforms, creating new tools and maintaining our competitive edge. We'll also focus on the next generation of retail investors. We are leveraging platforms that young investors already embrace, like mobile and social media, to build new relationships, to educate and to build brand affinity. We'll continue to develop the revenue we earn from investment product fees. Sales of Amerivest and AdvisorDirect will remain a priority. We are predicting a modest increase in expenses in 2014, as we build out our capabilities to support initiatives targeting our future growth. Ongoing efforts in lean and sourcing will help us keep our costs in check. And we'll continue to be good stewards of our shareholders' capital by either using -- shareholders' capital or returning it to our shareholders. We will increase our quarterly dividend by 33% to $0.12 per share, the third year in a row that we've increased our quarterly dividend in the midst of a challenging environment. And once again, for the second year in a row, we are declaring a special dividend of $0.50 per share to be payable in December. Based on our current stock price, that's an effective dividend yield of 3.5%. We expect these combined efforts to contribute to our fiscal 2014 earnings per share range of $1.20 to $1.40. In closing, 2013 was a strong year for us. We have once again shown that we can keep expenses in check, invest in the business and grow. With the fifth consecutive year of double-digit net new client asset growth under our belts, the challenge is to keep this performance up going forward. And as always, we'll remain focused on growth and building our long-term earnings power, while positioning ourselves for the day when interest rates begin to increase. As you are well aware, we have significant upside in a rising rate environment. The management team remains very focused on continuing to execute our strategy and deliver on our 2014 objectives. And with that, I'll turn the call over to Bill.