Fredric J. Tomczyk
Analyst · Sandler O'Neill
Thank you, Jeff, and good morning, everyone, and welcome to our second quarter earnings call for fiscal 2013. But before we begin, I'd like to say a few words about the terrible events that took place yesterday in Boston. We are fortunate that none of our branches in the area were impacted and that our associates who were participating in the marathon are safe. Our thoughts and prayers today are with those who were not so fortunate. Their sufferings weighs on all of our minds this morning. Now turning to the quarter, our earnings and business results continue to be impacted by the macroeconomic environment. While economic trends have improved, market uncertainty continues. As a result, while retail investor sentiment improved over the quarter, many investors remain cautious. And yet despite these challenges, we continue to execute well on our organic growth strategy. Our asset gathering and market fee-based revenue growth remain quite strong. This strength, combined with our continued efforts to remain disciplined on expenses and focused on what we can control, has helped us deliver another strong quarter. Let's take a look at the results in more detail on Slide 3. In the March quarter, we achieved an important milestone, surpassing $0.5 trillion in total client assets. While you can attribute some of the growth to the markets, we would not have grown this much without the success we've had in asset gathering. Over the last 5 years, in the midst of the most difficult market and economic conditions, we have gathered more than $170 billion in net new client assets, and that momentum continues today. We earned $0.26 per share in the quarter on $144 million of net income, which was up 5% or $7 million year-over-year. Trades per day were up 13% sequentially to $378,000, an activity rate of 6.5%. Net new client assets of $13 billion, our second best quarter ever, were up 19% year-over-year and our annualized growth rate remained in double digits at 11%. And our market fee-based revenue continues to grow nicely up 38% year-over-year. As we said heading into fiscal 2013, the key to our success will be maintaining our organic growth momentum while being disciplined on expenses. Now that work continued this quarter, as operating expenses were down 3% from the same quarter last year and down 1% excluding marketing expenses. We also used approximately $159 million to pay our quarterly dividend of $0.09 per share and to pay down a portion of the revolving credit balance. Let's now take a closer look at our growth strategy starting with trading on Slide 4. Retail investor sentiment improved over the quarter. Our activity rate for the March quarter was 6.5%, up from 5.8% in the December quarter and 5.7% in the September quarter. Our Investor Movement Index continues to demonstrate increased bullishness, showing upward movement in 8 of the last 9 months and is currently at its highest level since June of 2011. But while settlement has improved, engagement remains toughened as many investors hesitate to reenter the markets. April month-to-date through Friday trades per day were -- have averaged 364,000 per day. Yesterday with the volatility in the markets, trades were north of 500,000. The reality is that while those investors who are engaged in the markets are increasingly bullish and our RIAs continue -- are currently fully invested with record low levels of client cash as a percentage of client assets, many retail investors remain cautious. This is happening despite the fact that the S&P 500 is up 25% over the last 15 months. Investors reentering the markets these days tend to be those with a longer-term outlook and are more likely to favor equities. Equity trading volume increased at a higher rate than derivatives for the first time in quite a while, despite continued low actual and implied volatility. And our clients continue to embrace mobile as we average more than 2,500 new users per day in the quarter. Mobile trades at a record 31,000 per day, were up 25% year-over-year. The March quarter is also a time when third parties announce their annual awards and recognition. And this year, we're pleased with the recognition we received. Investor's Business Daily rated TD Ameritrade and our thinkorswim platform the best in several categories, including options trading platform and mobile platform. And Stockbrokers.com named TD Ameritrade the #1 online broker for the second straight year. We believe that we have a strong offering for retail traders and investors and from our superior client service to our innovative technology and our robust investor education programs. For example, in the quarter we launched a new Strategy Roller, which allows our clients using thinkorswim to roll existing option positions automatically. Today, it rolls covered calls but we'll add more strategies over time. Recognition like this validates our focus on innovation and our work and the work we do to provide better service to our clients. Let's now look at asset gathering on Slide 5. We have gathered -- so we gathered $13 billion in net new client assets in the quarter, our second best quarter ever. This is up 19% year-over-year and represents an 11% annualized growth rate. We are well on our way to achieving what will hopefully be our fifth consecutive year of double-digit asset gathering growth. These results are due to the ongoing success of our sales and service efforts in both our retail and our institutional channels. In our retail channel, we continue to perform well. With another retirement season behind us, new retirement accounts are up 8% year-over-year, and year-to-date, the average balance of the new funded account is up 17% from the same period last year. We also continue to make our referral processes more efficient. Assets from branch referrals were up year-over-year even though call volumes were down 10%. And our sales and service teams posted client satisfaction scores in excess of 90% in each month of the quarter. We're also beginning to see a correlation between guidance products and our ability to gather incremental assets from existing clients. As we continue to grow this part of our business, we would expect that trend to continue. Within the institutional channel, we hosted our annual National Conference, bringing together more than 3,000 advisers and exhibitors to network, educate and share new trends. Over the quarter, we brought on 94 new breakaway brokers, bringing our year-to-date number to 204, an average of almost 2 new breakaway brokers joining our platform each business day. Existing RIAs continued to grow their business, which also contributed significantly to our results. And as we get on the retail side of our business, we introduced the option Strategy Roller through our thinkpipes platform, making it increasingly or significantly easier and more efficient for advisers to utilize option strategies. We also received several accolades in the quarter from third parties that address our offerings for long-term investors. Kiplinger's Personal Finance named us the "Best brokerage firm for your IRA." And Barron's named us the "Best for novices" and "best for long-term investing." Let's now talk more about our sales efforts and how they affect our market fee-based revenue on Slide 6. The market continues to be very much an advice and guidance market. It's obvious in the growth of our institutional channel and it's fueling ongoing sales for Amerivest and AdvisorDirect. We also continue to see growth in mutual funds as growth in the adviser channel creates a natural trickle-down effect and an increased demand for the product. As a result, market fee-based balances were up 33% year-over-year to a record quarterly average of $106 billion, up 12% sequentially. We continue to see strong net inflows for both Amerivest and AdvisorDirect. Year-over-year market fee-based revenues were up 38% as we continue to build out this revenue stream. Turning to Slide 7. Now halfway through our fiscal year, the story of 2013 is strength in nearly every aspect of our business that we can control as we continue to fight through the headwinds of a sluggish trading environment and continued net interest margin compression. Year-to-date, after the 2 best quarters in our history, we have gathered nearly $29 billion in net new client assets, up 36% from the first 6 months of fiscal 2012 and an annualized growth rate of 12%. Our sales teams work together to produce strong guidance and advice product sales, leading to our record growth in our market fee-based revenues. Year-to-date, we've earned $116 million from this third revenue stream, up 32% from 2012. And we remain disciplined with expenses, which were down 3% year-to-date versus the same 6 months of 2012. Now the markets enjoyed a good run in the quarter with the S&P 500 up 10% since the start of the calendar year and the NASDAQ up 8%. Investors who are currently engaged in the markets and our RIAs continue to demonstrate an increasingly bullish attitude. Our trades per day improved by 13% sequentially but remain below our expectations in light of how the equity markets have done over the last 12 to 15 months as a large number of investors remain cautious. We have completed the first half of fiscal 2013 and, in that time, we delivered record asset gathering and record market fee-based revenue growth, and we've built client assets to more than $0.5 trillion for the first time in our history. Our balance sheet remains strong and we remain confident in our strategy and business model and will continue to take advantage of client and investor trends to grow our business and continue investing for the future. And with that, I'll turn the call over to Bill