Jim Cracchiolo
Analyst · Goldman Sachs
Good morning. Thanks for joining our first quarter earnings call. As you saw in yesterday's release, Ameriprise is off to a strong start in 2021. We're continuing the positive momentum from the past several quarters, as you can see in our first quarter metrics and financial results. Regarding the environment, equity markets continue to rally in the first quarter, as vaccinations increased and activity accelerated with the U.S. beginning to open back up. The economy is gaining strength with the further fiscal stimulus, as well as better employment data. With this backdrop, key for us is that we remain focused on serving our clients. Engagement is high, activity is strong, and we're bringing in record client flows across the business. We ended the quarter with assets under management and administration of 36% to $1.14 trillion, a new high. In addition, we recently announced the strategic acquisition of the BMO EMEA Asset Management business. Taking a step back and looking at Ameriprise overall, I feel really good. We're executing well and delivering on our strategy for growth that we discussed with you. We continue to transform Ameriprise with wealth management and asset management, now representing over 75% of operating earnings. You've seen the financials, revenues are up 10% over $3 billion. Earnings per share also increased nicely in the quarter, up 27% ex-the NOL benefit a year ago, even with low short-term interest rates this year versus last year's quarter. And ROE remains very strong at 30%. While we continue to invest strongly in the business, we are managing expenses thoughtfully. With our strong financial foundation and free cash flow generation, we’ve returned more than $490 million to shareholders in the quarter through dividends and our ongoing repurchase program, which is comparable to the last few quarters. Yesterday, we announced another 9% increase in our quarterly dividend, our 17th increase since becoming public 16 years ago. Let's discuss Advice and Wealth Management, where we've been executing well and driving growth. We’re benefiting from the strategic investments we've been making to deliver a differentiated client advisor experience built on advice. We've been on a multi-year journey to take our client experience to the next level. A big part of that is the training and support we provide advisors and ensuring that the new digital tools and capabilities are fully integrated within their technology ecosystem. One of our most significant investments, our CRM platform is increasingly serving as the hub for advisors, allowing them to collaborate with clients while driving efficiencies. And we've seen good uptake as advisors integrate these capabilities into their practices. This strong engagement is helping to drive good client activity, excellent flows and new client acquisition, as we continue to build on our momentum from last year. Our total client net flows was strong at $9.3 billion in the quarter, with total client assets up 36% to $762 billion. Our investment advisory business continues to grow nicely. In the quarter, wrap net inflows were more than $10 billion, up 55% over last year. This is another record for us and reinforces our excellent client advisor engagement and focus on organic growth. Transactional activity continued gaining strength in the first quarter, picking up 12% over last year, with good volume across a range of product solutions. Even with clients putting more of their cash back to work, client cash balances remain elevated at more than $40 billion. And advisor productivity was strong, up 8% adjusting for interest rates. And we're bringing on new advisors. Our virtual recruiting program is driving good results, with 93 advisors joining us in the quarter. Advisors recognize what we have to offer in terms of our culture, technology, and high level of support. And as more states reopen their businesses and economies, we're looking forward to connecting with more advisors in person, as we move through the balance of the year. We also continue to build out the Ameriprise Bank, with total assets grew to $8.8 billion in the quarter. As we discussed, we plan to move additional deposits to the bank over the course of this year. Pledge and margin loan volumes increased nicely in the quarter, as our advisors engaged with their clients with our lending solutions from a liquidity perspective. Wrapping up AWM, even with interest rates at all-time lows, AWM margin increased 90 basis points sequentially, ending the quarter at a strong 20.7%. Turning to our retirement and protection solutions business, we're off to a good start and continue to adapt to the low interest rate environment. We have been very proactive in this climate, as we serve client needs and prudently manage the business. Variable annuity sales increased nicely up 33%, driven by our success of structured products, as well as our annuities without living benefits. As a result, the percentage of VA sales without living benefits grew to 64% of total sales in the quarter. With regard to insurance, our focus has been on our flagship VUL product rather than IUL. In fact, VUL sales were up 76%. We're focused on making sure we have the right product for this rate environment, while maintaining strong underwriting. Overall, I feel good about how the Retirement Protection Solutions business is performing in this challenging environment. As part of the strategy, we are actively pursuing a reinsurance transaction for the remaining close block of fixed annuities, and we feel we can execute it in the near-term. Turning to Asset Management, we’re generating strong results. Our team is engaged, serving clients' evolving needs well, and driving profitable growth. I'll speak to the strength of the quarter and then comments on BMO’s EMEA acquisition. With the continuation of positive flows in markets, assets under management were up significantly increasing 32% to $564 billion. We're investing in the business, including in transforming how we use data. This is both within investments in terms of our use of data in our research, as well as in distribution. In addition, and also key is the thought leadership we provide and how we are targeting the right advisors to drive meaningful engagement. Regarding investment performance, our teams consistently generate strong performance for our clients. It's across all categories, equities, fixed income and asset allocation strategies. As an active manager, our research expertise is a key differentiator. I'd highlight the Columbia Threadneedle ranked in the top-10 over the one, five and 10-year timeframes in the recent Barron's Best Fund Family ranking, one of only two firms that ranked in the top-10 across all time periods. We also won seven Lipper awards in the U.S. this year, and over 22 awards in EMEA over the last year. This level of performance bodes very well in terms of earning future flows. At quarter-end, Columbia Threadneedle had 103 four and five-star, Morningstar rated funds globally, which represent to close to 70% of our assets. This shows the breadth and strength of our product lineup. So, with this type of investment performance and the strong execution of our plan, you saw that flows continue to be quite strong. In the quarter, we had net inflows of $4.9 billion, an improvement of $7.3 billion from a year ago. Excluding legacy insurance partner outflows, net inflows was $6.2 billion. Global retail net inflows were $4.6 billion, largely driven by the traction was seen in North America, with driving higher engagement with clients and intermediaries, including with the larger broker dealers and independence. Sales and flows traction is broad, and we're working hard to maintain that. In the quarter, we had nine funds that generated over $250 million in net inflows, including five equity and four fixed income funds. In EMEA, we've seen good flows in continental Europe and a number of key markets. In the UK, we remained in outflows, however, we saw improvement in the quarter as the economy started to reopen there more fully, and we're hopeful that investors’ sentiment will strengthen. In terms of global institutional, we had net inflows of $1.6 billion, ex-legacy partner outflows, driven by our results in EMEA. We've made considerable progress in strengthening our consultant relations and client service globally. Consultants have increased their ratings on a number of key strategies in recent quarters. This is important in terms of our ability to gain additional mandates from existing clients, and grow our sales pipeline. As you saw earlier this month, we announced our strategic acquisition of BMO’s EMEA Asset Management business. The acquisition is right in line with our strategy that we consistently discussed with you. It will add complimentary capabilities and solutions, with their established strengths and responsible investing, liability-driven investing, fiduciary outsource management and European real estate. It will also expand our scale in other traditional asset classes, especially in European fixed income. And recent flow trends in their EMEA business have been favorable. In addition, post close, BMO’s North American Wealth Management clients will have the opportunity to access a broad range of Columbia Threadneedle Investment Management Solutions. From an asset management perspective, we gain important geographic diversity. Upon close, EMEA's AUM will increase significantly to 40% of total AUM at Columbia Threadneedle, which provides a good balance to the U.S. business. We've always been a disciplined acquirer, and we expect this transaction will add to our strategic growth and generate a good return over time. Importantly, as we executed the team will remain focused on maintaining a strong business momentum. So, for Ameriprise overall, we're in an excellent position. The business is performing really well and delivering strong results. Based on the current environment, we feel comfortable that we will continue to generate strong returns with a strong balance sheet and substantial free cash flow. With that, Walter will cover the quarter in more detail, and then we'll take your questions.