Jen LaClair
Analyst · KBW. Your line is open
Thank you, JB, and good morning, everyone. I will begin on Slide 6 providing an overview of monthly trends within our auto segment. As JB mentioned a moment ago, we saw steady improvement throughout the quarter as shelter-in-place orders eased and dealers quickly adapted to COVID environment. Many began offering contactless concierge services and increased the use of digital tools in the sales and closing process. Ally’s application trends steadily improved with used volume as a percent of originations reaching the highest level on record, reflecting supply dynamics and a shift in consumer preferences that fit our model. Origination trends shown in the upper right reflected our prudent and disciplined underwriting approach. Specifically, we increased manual underwriting in lieu of automated decisioning and adjusted our buy box across our riskiest credit segments. As we closed the quarter, we were pleased to generate higher year-over-year volume in June at appropriate risk adjusted return. Used car trends in the bottom left demonstrated strong consumer demand and improved auction activity throughout the quarter. Year-to-date, used car values are down 2%, including a 10% decline in April and 2% increase in June. We continue to embed a decline of 5 plus percentage points for full year 2020 given elevated off-rental and off-lease supplies, coupled with ongoing macroeconomic uncertainties. Industry-wide vehicle inventory levels dropped 33% year-over-year, the lowest level in 10 years as OEM factories went offline in March and April and sales activity depleted dealer stocks. Production has largely resumed and we expect balances will slowly build over the coming months. In the interim, new vehicle floor plan shortages will challenge dealer sales activities. On Slide 7, our direct bank product growth continues to accelerate reflecting the value of our digitally-based banking model. Retail deposit growth was fueled by a combination of market dynamics and Ally-specific drivers. Industry deposit levels have expanded due to stimulus and related consumer support, reduced consumer spending and the delayed 2019 tax filing deadline. Ally further benefited from robust new customer growth, a testament to our competitive rates, industry leading service levels and award winning digital platform. On the bottom left, Ally Home origination trends were up meaningfully compared to prior periods. Consumer appetite has significantly increased for end-to-end digital products. Our best-in-class NPS levels in the upper 50s and our continued accelerating business volumes reflect our ability to deliver low rates, drove significant refinance volume, along with elevated prepayment activities, which I will cover more on later. Turning to Ally Invest, trading levels customer growth and account balances all gained momentum this quarter. Between the month of March and June, Invest generated the four highest months of trading activity since we acquired the business in 2016. As we have highlighted in the past, we are intent on providing consumers with convenience digitally based products and exceptional customer service. This consistent approach has driven steady performance and improving trends over the past several years that we expect to continue. The strengths and benefits of a digitally driven model are apparent across all our businesses. Turning to Slide 8, we include metrics demonstrating the strength of our balance sheet. During the quarter, we approached or exceeded our highest levels across each metric reflecting actions taken recently and over the past several years to solidify our company’s balance sheet. These results allow us to remain nimble and focused on supporting our customers. Stable cost efficient deposit portfolio has increased to nearly 80% of total funding, up from approximately 50% in early 2016. We have also continued to diversify our liabilities with wholesale funding. While balances have normalized lower, we have continued to demonstrate improved execution levels with two cost-efficient unsecured issuances this quarter. In the upper right, our liquidity position increased significantly to $43.6 billion, reflecting our ability to withstand adverse changes in the broader environment and remain opportunistic in support of our customers. CET1 levels showing on the bottom left exceeded 10% well above regulatory minimum. At this level, we have $2.9 billion of excess capital above our SCP requirement of 8%. Allowance for loan losses of 2.85% or $3.5 billion represents over 3x our reserve balances in early 2016 even as the relative size and risk profile of our balance sheet has remained stable. Together, our reserves plus excess CET1 represents $6.3 billion in total loss absorption capacity. While many unknowns remain around the full extent and ongoing developments surrounding COVID, each metrics reiterate our ability to navigate the challenges ahead. Let’s move to Slide 9 to review the income statement. Net financing revenue, excluding OID of $1.063 billion declined $92 million linked quarter and a $101 million year-over-year. While the departure from our ongoing trend of steady improvement, the long-term outlook for NII and NIM expansion remains intact. The decline in the quarter can be attributed to several items unique to the current environment, including reduced floor plan balances, lower lease gains, elevated mortgage premium amortization expense and excess liquidity that weighs on near-term margins. These impacts were partially offset by accretive retail auto and deposit optimization trends, which will continue and accelerate as we move forward. Other revenue of $465 million remained elevated due to strong realized investment gains and robust mortgage fee income. Provision expense of $287 million was materially lower versus prior quarter, but remained elevated compared to prior year as coverage grew. Non-interest expense increased by $65 million linked quarter and $104 million versus prior year. As we outlined in our 10-Q filing in April, we recognized a one-time impairment on the Ally Invest business adjusted out of core metrics reflecting industry dynamics, including zero commission trends. Despite this action, core business trends are gaining steam and we are pleased with the progress the Ally Invest team has made and the potential for this business long-term. Excluding the impairment, quarter-over-quarter increases reflects seasonally higher weather losses. Year-over-year, we have remained committed to prudently investing in our businesses for the long-term, including technology and brands revenue related insurance expenses in the inclusion of Ally Lending. In this environment, we have renewed our focus on identifying and reducing spend across nonessential areas. Key metrics at the bottom are adjusted for the goodwill impairment charge and other normalizing items. Slide 10 includes the detailed results of our balance sheet. Q2 net interest margin excluding OID of 2.42% declined quarter-over-quarter and year-over-year driven by the dynamics I mentioned a moment ago, 20 basis points of NIM pressure due to excess liquidity, 10 basis points of from leased impacts and 8 basis points from premium amortization as mortgage rates declined to a 30-year low, which was partly mitigated by 10 to 15 basis points of NIM expansion from auto and deposit dynamics, which will drive NIM higher in the back half of 2020 and beyond. Average earnings assets grew $176.5 billion as cash and equivalent growth more than offset declines in floor plan balances. Aside of these line items, all other asset categories remains relatively stable or grew quarter-over-quarter and year-over-year. Retail auto portfolio yield, excluding hedge impacts, expanded 11 basis points quarter-over-quarter and 17 basis points year-over-year. These balances remained flat versus prior quarter and increased year-over-year while yields declined due to lower off-lease gains. Average commercial auto balances fell $4.4 billion quarter-over-quarter and $8.7 billion year-over-year due to the declining OEM production and dealer inventory as mentioned earlier. Turning to liabilities, cost of funds improved 26 basis points, the fourth consecutive quarter-over-quarter decline, a trend we expect to continue over the next several quarters. Turning to Slide 11, total deposits grew to $131 billion, a 13% year-over-year increase. Retail deposit growth of $9.7 billion exceeded our next highest quarterly growth by 55% or $3.4 billion. We expect our growth trajectory will continue moving forward, but will reflect dynamics associated with the delayed tax filing deadline and potential stimulus activity. In the bottom left, retail deposit rates declined 24 basis points linked quarter and 58 basis points year-over-year. We have remained disciplined and focused in our pricing decisions, balancing competitive dynamics and preservation of customer loyalty that we have earned over time. We generated our 10th consecutive quarter of an industry leading 96% customer retention rate. And as JB covered earlier, customer growth of 94,000 push us over 2.1 million customers nearly doubling early 2016 levels. We are also pleased to be recognized by Kiplinger’s as the Best Internet Bank for the fourth consecutive year. Let’s turn to capital on Slide 12. CET1 ended at 10.1% in Q2, well above recent trends due to earnings growth, lower RWA and the suspension of share repurchases. As a reminder, we elected to defer capital-related impacts associated with CECL until the beginning of 2022 per guidance provided by the Federal Reserve. This week, our Board of Directors approved the Q3 common dividend of $0.19 per share payable on August 14. In the bottom left, we have summarized CCAR 2020 feedback from the Federal Reserve regarding our CET1 operating requirement of 8% as compared to our internal target of 9%. While in a normal operating environment, this result would position us to execute our planned capital actions. We remain in a holding pattern for further details on the resubmission process. Our Q2 ending reserves equaled 70% of our internal 9-quarter stress losses and 41% of the 2020 Fed estimate with the variance driven by retail and commercial auto modeling assumptions. For some added context, during the great financial crisis, Ally’s retail auto portfolio losses roughly doubled from one to two quarters compared to Fed model losses that more than doubled for the entire 9-quarter horizon. Similarly, while Ally’s commercial auto losses peaked at 35 basis points of annual NCOs, a level reflective of the secured highly liquid portfolio. The Fed’s average NCOs for CNI, two-thirds of which is commercial, is 2.8%, across the 9-quarter horizon. These variances account for between $2 billion and $3 billion of higher Fed modeled stress losses. Despite these differences, our planned capital distributions remained well within the prescribed SCB framework. We have recognized the fluid nature of the environment, but feel good about our strong capital levels and our ability to remain nimble in our deployment. Asset quality details are on Slide 13. Consolidated net charge-offs of 58 basis points increased 3 basis points compared to prior year. Net charge-offs of $178 million declined $4 million year-over-year driven by lower retail auto, which was largely offset by corporate finance activity. Moving to retail auto details on the bottom, a few broad comments on what we are seeing embedded within our results this quarter. Overall, actual credit performance has been stronger than we anticipated at the onset of COVID. While much remains unknown, around the ongoing economic environment, comprehensive stimulus support programs and proactive customer engagement actions to-date have driven encouraging trends. Robust payment activity occurred across our non-deferred customers, materially lowering frequency year-over-year. There is a modest increase in severity as used vehicle values declined and repossession volume decreased due to state imposed moratoriums in place through June. And related to the deferred population, accounting guidance led to a $50 million increase in NCOs. We expect actual losses to be below this level as we work through our standard process to keep our customers in their cars. Collectively, this resulted in retail auto NCOs of 76 basis points, a decline of 20 basis points year-over-year. Delinquencies performed favorably versus our expectations overall even considering deferral program impacts. Based on these trends, we still believe our full year NCOs will remain within our previously stated 1.8% to 2.1% range. Slide 14 provides additional detail on reserve levels and coverage, reserves of $3.35 billion and coverage of 2.85% increased at the consolidated level reflecting prior retail auto coverage levels and the impact of declining floor plan, which carries a lower coverage given the strong credit profile of the portfolio. The reserve walk on the bottom reflects the Q2 impact of the deteriorating macroeconomic forecast, including unemployment peaking above 14% before declining to 10% by year end 2020 and then migrating to our CECL model 6% historic means. We have continued to exclude any stimulus related benefits or assumptions within our modeling. Loss absorption capacity of this magnitude prepares us to navigate the elevated NCR activity we are expecting in the coming quarters. On Slide 15, we have included an update on our auto deferral program. Cumulatively, 1.3 million auto customers enrolled with 87% in current payment status. Customer payment trends increased every month during the quarter with 24% of our customers paying in June prior to their scheduled due date supporting our view that many used the program for added payment flexibility. On the right hand side of the page, we have included a monthly view of deferment expiration timing. 30% of the total population has scheduled expirations during the quarter, including the majority of customers who entered the program in 30 plus delinquency status. Payment trends for this population have been in line with expectations. Balance of the deferral expirations will occur over the next few months. Keep in mind, the vast majority of these customers enter the deferment in a non-delinquent payments status. We have remained proactive in preparing for this phase of the program, managing staffing levels, launching new digital payments, tools and maintaining steady engagement with participants. We are pleased overall with outcomes to-date. On Slide 16, I will highlight a few additional metrics in the auto segment. Net financing revenue trends reflect lower commercial balances, LIBOR levels and lower lease gains. Non-interest expense declined seasonally quarter-over-quarter and was essentially flat year-over-year. The resilient and adaptable nature of our auto business was fully reflective this quarter, where estimated retail new origination yields remained above 7% for the ninth consecutive quarter. We seamlessly transitioned to consumer preference for used and we were opportunistic, as we have done in the past, among established and emerging industry players. Let’s turn to Slide 17. Q2 auto originations of $7.2 billion declined quarter-over-quarter and year-over-year reflecting industry dynamics. Average FIFO and non-prime volumes remained steady. Used comprised 60% of originations, the highest level we have seen as the company. And in the bottom left, ending consumer assets were up slightly quarter-over-quarter and year-over-year to $81.5 billion, while commercial assets on the bottom line declined as described a few moments ago. Insurance results are on Slide 18. Core pre-tax income of $39 million in Q2 was down $38 million linked quarter due to seasonally higher weather losses and up $43 million year-over-year as realized gains offset weather losses that normalized higher following historically low levels in 2019. Written premiums of $267 million declined year-over-year and quarter-over-quarter, reflecting more floor plan levels and declining vehicle sales. Underlying trends steadily improved throughout the quarter as June written premium levels were higher versus prior year. Turning to Slide 19, corporate finance for pre-tax income was $31 million in the quarter, up $95 million quarter-over-quarter and down $16 million year-over-year. Ending assets declined $366 million during the quarter, reflecting repayment of approximately 60% of elevated Q1 credit line draws related to the pandemic and additional pay-downs from some borrowers who received government stimulus. We charged off two credits during the quarter that were impacted by COVID. These exposures were largely reserved for and had a provision impact of $6 million in Q2. Our origination strategy remained focused on a steady approach to growing balances and returns while managing risk largely through asset based deals. We continue to monitor criticized and non-accrual loan trends, along with ongoing developments among our client base. On Slide 20, mortgage pre-tax income of $8 million in Q2 declined versus prior quarter and year-over-year due to the impact of elevated prepayment activity within the bulk portfolio. Direct-to-consumer origination volume was robust as we continued leveraging existing relationships with 60% of origination source from existing Ally customers. The low rate environment drove strong refinance activity for us, representing 70% of originations in the quarter. We are encouraged by these trends and expect volumes to remain strong as we move forward. I will close by reiterating how proud I am of our Ally teammates who remain the driving force behind our results. We will continue positioning the company for the future, focusing on doing it right for our customers and communities and delivering long-term value for our shareholders. And with that, I will turn it back to JB.