Hello and welcome to Allegion Q4 Earnings Call. All participants will be in listen-only mode. [Operator Instructions]. After today's presentation, there will be an opportunity to ask questions. [Operator Instructions]. In consideration of the others, we ask that you limit yourself to one question and a follow-up. If you have additional questions, you may reenter the question queue. Please note this event is being recorded. I'd now like to turn the conference over to Mike Wagnes, Vice President, Investor Relations and Treasurer. Please go ahead, sir.

Thank you, Keith. Good morning, everyone. Welcome and thank you for joining us for Allegion's fourth quarter and full-year 2018 earnings call. With me today are Dave Petratis, Chairman, President and Chief Executive Officer, and Patrick Shannon, Senior Vice President and Chief Financial Officer of Allegion. Our earnings release, which was issued earlier this morning and the presentation which we'll refer to in today's call, are available on our website at allegion.com. This call will be recorded and archived on our website. Please go to slides number 2 and 3. Statements made in today's call that are not historical facts are considered forward-looking statements and are made pursuant to the Safe Harbor provisions of federal securities law. Please see our most recent SEC filings for a description of some of the factors that may cause actual results to differ materially from our projections. The company assumes no obligation to update these forward-looking statements. Today's presentation and commentary include non-GAAP financial measures. Please refer to the reconciliation in the financial tables of our press release for further details. Dave and Patrick will now discuss our fourth quarter and full year 2018 results and provide an outlook for 2019, which will be followed by a Q&A session. For the Q&A, we would like to ask each caller to limit themselves to one question and one follow-up and then reenter the queue. We will do our best to get to everyone given the time allotted. Please go to slide 4 and I'll turn the call over to Dave.

Thanks, Mike. Good morning and thank you for joining us today. Allegion saw another quarter of strong topline revenue growth with strength across all regions. The Americas saw strong volumes in the nonresidential business as end market fundamentals continue to be positive, particularly in institutional verticals. EMEA and Asia-Pacific saw organic growth rates in the mid-single digits. Acquisitions continued to contribute to total company revenue growth. Electronics growth moderated in the fourth quarter, with the Americas seeing approximately 7% growth. Residential electronics performed well. However, the nonresidential electronics growth decelerated due to the timing of large orders. We had full-year electronics growth of high teens in the Americas, with strength in both parts of the business. We see the electronics outlook continue to be a long-term positive trend as more and more products become connected for ease of access. As I stated earlier, nonresidential US end markets remain healthy, with particular strength in institutional verticals. We do see residential new construction softening, but we expect this to be mitigated by electronics and channel initiatives to drive above-market growth. The quarter saw continued inflationary pressures which we believe will ease in 2019. Commodities have leveled off and we project to have another solid year in price realization, with particular strength in our Americas nonresidential businesses. In the fourth quarter, we delivered nearly 10% adjusted EPS growth, bringing the full year expansion to approximately 14% as we drove a robust 37% increase in available cash flow which totaled more than $400 million for the year. Overall, I'm extremely pleased with the revenue performance in both the quarter and the full year. Additionally, while operating margin could have been better, I'm satisfied with the growth in EPS that we delivered in the quarter and the full year. Please go to slide 5 and…

Thanks, Dave. Good morning, everyone. Thank you for joining the call this morning. If you would, please go to slide number seven. This slide depicts the components of our revenue growth for the fourth quarter as well as the full year of 2018. I'll focus on the total Allegion results and cover the regions on their respective slides. As indicated, we delivered 6.7% organic growth in the fourth quarter. This performance reflects another strong quarter in the Americas region, which delivered 7.6% organic growth led by the nonresidential markets. EMEA and Asia-Pacific saw continued momentum with mid-single-digit organic growth. Pricing for Allegion in the quarter came in at 1.5%. The company will continue to take necessary pricing actions to help mitigate the impact of ongoing inflationary pressures and any additional tariff impacts. Also during the fourth quarter, acquisitions contributed more than 7% growth and foreign currency was a slight headwind in all three regions. With the fourth quarter performance, you can see where we ended up for the full year on revenue growth. We delivered more than 13% total revenue growth with double-digit topline growth in all three regions. Organic growth came in at 6% led by the Americas at nearly 7%. Please go to slide number eight. Reported net revenues for the fourth quarter were $702.4 million. As stated earlier, this reflects an increase of 12.7% versus the prior year, up 6.7% on an organic basis. Adjusted operating income of $145.2 million increased nearly 6% over the same timeframe from last year. Adjusted operating margin of 20.7% decreased 130 basis points, with the decrease driven by dilution from acquisitions. Excluding the 2018 acquisitions, adjusted operating margin on the base business was up 20 basis points year-over-year. Total inflation exceeded price plus productivity by approximately $2.5 million and was dilutive…

Thank you, Patrick. Please go slide number 14. We continue to see favorable trends on our primary end markets in 2019. And it is our expectation that the organic investments, combined with our ability to execute, will again deliver better than market growth. We also believe the electronic portfolio will continue to outpace mechanical in all regions and we are well-positioned to continue to take advantage of this industry trend. In the Americas, we see continued positive fundamentals in our nonresidential verticals, led by the institutional markets. We expect the general trend toward electronic products to continue, which helped mitigate the softening that we are expecting in residential new construction. With these expectations, we project organic revenue growth in the Americas of 5% to 6%. We are projecting Americas' total revenue expansion to also be 5% to 6%, with any remaining impact from the 2018 acquisitions to be offset by currency headwinds. For the EMEA region, we expect strength in our electronics business to more than offset weaknesses in Southern Europe and the United Kingdom. For the region, we project organic growth of 2.5% to 4.5%. Currency headwinds are expected to more than offset acquisition benefits, bringing expected total revenue growth in EMEA region to flat to 2%. In Asia-Pacific, we continue to see healthy growth in China, with softening markets in Australia and New Zealand. Organic growth in the region is estimated to be 4% to 6% and total revenue growth is estimated to be 22% to 24%, reflecting the full-year impact of the acquisition of Gainsborough Hardware and API. All in, we are projecting total growth of the company at 5% to 6% and our organic growth also at 5% to 6%. Please go to slide 15. Our 2019 outlook for adjusted earnings per share is $4.75 to…

Yes, thank you. [Operator Instructions]. And this morning's first question comes from Tim Wojs with Baird.

Hi. Good morning. This is Josh Hanson in for Tim.

Good morning, Josh.

Hi. Good morning. I just wanted to ask about the Americas segment. The pricing versus productivity and inflation comparison seems to be more challenging this quarter. I know you mentioned the residential price dynamic, but just wondering what were some of the important drivers behind that. Did higher raw material costs start to flow through the balance sheet? Just kind of give us some color on that, would be great.

Yeah. So, Josh, I would characterize it as follows. We commented really good strength in pricing in the commercial area. Pricing on residential was lower than anticipated, primarily due to promotional activities and some rebates and those type of things. And that ebbs and flows during the course of the year occasionally. So, a little bit lower pricing than anticipated on the residential side. On the productivity, continue to get good productivity, particularly on materials. Inflation was more than anticipated, not so much on the raw materials, but more on the nonmaterial side. So, inefficiencies associated with nonmaterials on manufacturing, those type of things. As we look forward to 2019, we believe we have a very strong pipeline in terms of productivity on both material and productivity projects from a manufacturing perspective. The dynamic will become positive in 2019 and it will continue to get better during the course of the year, particularly on the inflation side where, as you know, the commodities have kind of stabilized today relative to where they were in Q3. It starts to almost become deflation in the second half of the year, so that will benefit us as we progress throughout 2019.

Okay, great. Thanks for the color there, Patrick. And for my follow-up, could I ask about the electronics growth? You mentioned a larger order within the commercial side. I guess, is it one large project in the prior year or some distributor dynamics, just some color on what drove that and how to think about electronics growth kind of going into next year?

So, really good, continued strong growth in resi, electronics. It was more of a tough comp relative to last year on the non-resi side. But as we look forward again to 2019, don't see any reason why we can't sustain kind of mid-teens electronics growth across our portfolio. Feel really good where we're positioned, particularly when we look at some of our new products that we've introduced earlier this year. Dave talked about Encode. I think that's going to grow well for us this year. We've got some other things in the pipeline going forward. So, I think we're well-positioned to continue to take advantage of this trend. And as you know, it's still low penetration rates overall from a residential adoption and new homes. And so, we think that will continue to drive outperformance going forward.

Josh, I would just say, in the institutional/commercial, you can get some relatively large projects where you go in and retrofit an entire building or campus. This is what we saw. We continue to be extremely motivated by the growth that we see in electronics and Allegion's position as we go forward.

Okay, great. Thanks for the color. Thank you.

Thank you. And the next question comes from Julian Mitchell with Barclays.

Good morning, Julian.

Hi. Good morning. Maybe my first question just around following up on pricing. I think pricing was a bit less of a gross tailwind in Q4 than Q3. It was up I think 1.5 points. The prior quarter, it was up about just over 2% year-on-year. So, maybe just give a bit more color on why that happened on the extent of those promotional activities that you just mentioned and whether you've seen any change in competitive dynamics in any portion of the market in the Americas.

Yeah. So, Q4 pricing was anticipated to be sequentially down relative to Q3. And the reason for that is because, in Q3, we basically had the effect of two price increases in there. Remember, we pulled forward the pricing increase at the beginning of the quarter. And 2017, you had a price increase that went into effect in August, and so you had, in effect, two price increases, if you will, for one of the months in the quarter. So, the expectation was that the pricing was going to come down sequentially. 1.5% is still pretty strong when we look at how the rest of the market is performing. Commercial, we continue to perform extremely well. Very pleased with how the team is pushing price there and remaining competitive on big quote activity. The decline may be a little bit lighter than expected and, again, it relates to the residential business on the promotional activities and the sell-through to the consumer. I don't look at that necessarily a longer term impact. Going into 2019, would expect pricing to remain robust and would expect us to be able to deliver kind of the 1.5% increase year-over-year in 2019 relative to 2018.

Thank you. And then, my question would really be about the residential business in the Americas in terms of market landscape. Maybe just clarify how much of your Americas business for 2018 as a whole was residential and what do you expect the residential piece of your business to grow in 2019?

So, think about a residential position about 30%. As we look to 2019, the new construction elements of the residential market will be softening. I think that's well understood. We have – in the retrofit side of it, which was our strongest position with our new electronic products, we believe that will give us good opportunities for growth and is really how we've been positioning the company. In a single-family, multi-family, electronic penetration is low single-digits and we're growing well above that, and we think it sets up nicely. We have also, in our channel initiatives, have some success winning some large contract with top builders. And we think, overall, we're set up for a nice year in a softer residential environment.

Great, thank you.

Thank you. And the next question comes from Joshua Pokrzywinski with Morgan Stanley.

Hi. Good morning, guys.

Good morning, Josh.

Just to follow-up on the resi question there, did you see anything in the fourth quarter in terms of destock around the shifting landscape in that channel? It seems like the market share landscape is shifting a little bit, notably that a competitor has had some success with some of their offering. So, I'm wondering how much of what you're seeing is response to the new market versus some channel fill by some other folks. Just trying to get my hands around how much of this is short-term noise versus something that's more of a market-driven weakness over time.

I think in terms of the big box, there was some shifting in terms of the timing of orders as they saw deceleration in the res side of the market. We do see new competitors coming into the electronic space around res. I think if you walk through the Consumer Electronics Show, there's many new entries. I think the number of announcements and enhancements that we made to our product portfolio in terms of connectivity, as well as our channel initiatives, it positions us nicely for 2019.

Got it. That's helpful. And then, on the 2019 implied margin guidance, Patrick, it looks like relative to the way you guys have framed up operating leverage historically that there's, call it, an extra 10 points in incremental margin or maybe $10 million of EBIT. Should we think about that as kind of the catch up from 4Q? If I were to include that in 4Q and say the price cost or some of the other irritation items wouldn't have happened, you would have had a more normal incremental in 4Q. It looks like you're catching that up in 2019. Is that directionally fair?

Yeah. I think that's absolutely fair. And as we've indicated on the guidance for 2019, all of the EPS growth is operational related. And it's the pressure on the blow [ph] items that were getting lower than expected earnings per share growth. So, the idea here is we're going to continue to press price to the extent we can and market remain competitive and we believe we're well-positioned to do that in 2019. The inflation dynamic is subsiding, particularly on the materials side. That will benefit us as well. We've got a strong pipeline of productivity actions that we're going to implement. We've got some areas of opportunity for improvement. I'd call it self-help on the M&A integration that we performed lower than anticipated. And then, we've initiated some restructuring activities that will help reduce our cost base as well. So, collectively, when you add all that together, I think we're well-positioned to execute on margin improvement across all regions of the business. And I feel pretty good relative to the guide. It should help us get back to kind of the 2017 margins that we enjoyed in that year.

Josh, I would add to that. I think I put a lot on the business in 2018. Seven acquisitions. We really pressed hard on the digitization. And as we prepare to refresh our strategic plan and went through our budgets to prepare for 2019 and really a heavy emphasis on execution and focus and I think we'll get that leverage back to our 2017 OI operating margins.

Got it. Thanks for the color. I'll leave it there.

Thank you. And the next question comes from Andrew Obin with Bank of America Securities Merrill Lynch.

Yeah. Good morning, guys.

Hey, Andrew.

Hey. Just a question on cash flow. You guys are generating quite a bit of it. And I would imagine, I think, part of the debt leverage has to do with your tax structure. So, maybe you're not going to de-lever. Should we expect more emphasis on M&A because you did raise dividend very nicely, but that's still fairly small. Or how do you think about in 2019, M&A versus buybacks given where the stock price is. Thank you.

So, I would start off by saying, from a capital structure perspective, as you guys know, we ended the year in the best position since spin in terms of our leverage ratio, which provides with a lot of optionality and flexibility going forward. I just think we're well positioned there. If you look at our capital allocation strategy, three pillars – organic investments, M&A, shareholder distribution. On the organic investments, we talk about that. We're going to continue to invest in the business for opportunities that will expand our channel presence, getting more of the wallet from our distribution base, as well as the expanding new products through R&D efforts and those type of things, promotional items, demand creation. That's based in our earnings per share and we'll continue to manage that with nice earnings growth going forward. So, your question on the M&A, as Dave mentioned, we executed a lot of acquisitions in 2018. There's opportunities to continue to drive performance in those and spend maybe a little bit more time continuing to integrate those. And if you look at our history in terms of our acquisition performance, they really start to perform nicely kind of 2 to 3 years out. So, you have to look at these more on a long-term basis. And we'll continue to drive that execution. Having said that, we will continue to remain active and looking at opportunities to expand our business either through new products or geographic expansion. Our pipeline remains robust. But the key is we'll be disciplined. And we'll only do transactions that we believe will provide a good return on invested capital going forward, of course. Shareholder distribution, we're not going to hoard cash. And we've always said, we're going to utilize the capital that we generate to either do M&A or shareholder distributions through the incremental dividend. You mentioned 29% increase this year. And you can probably see it's being more active on share buyback right now. And we're going to execute our capital allocation strategy to provide the best return we can for our shareholders going forward. And that could be either M&A or shareholder distribution or a combination of those.

I'll leave the question on digital strategy for the analyst day, but just a question on European growth. What would it take for Europe to get to consistent double-digit margins over time? And, I guess, EMEA. Not Europe. Sorry.

I think continued expansion in the electronic portfolios. Extremely pleased with the SimonsVoss, Interflex performance. And I think the European market, especially in the res side of things, in its infancy, the slowest growth market. As that picks up acceleration, we think we're in a good position to benefit from that.

But you don't feel like you need to scale up significantly in your sort of M&A to fill capacity? Or do you think you can get it with existing product lines?

So, I would characterize it this way. As David said, continuous improvement to get to kind of our top competitor in that market landscape would require either significant facility rationalization and/or scale, getting more back-office synergies, those type of things would certainly facilitate that. But there's opportunity for continuous improvement and we will continue to drive that.

Fantastic. Thanks a lot.

Thank you. And the next question comes from Richard Kwas with Wells Fargo Securities.

Hi. Good morning, everyone. Hey, just a clarification with regards to the electronic lock. So, 30% growth in Q3 and 7% this quarter. You referenced some weakness on the non-res side. So, was it really more the project side or the comp time? I'm a little confused because your comps have been pretty steady mid-teens, high teens over the last couple of years. So, it seemed to be more project related. Did you have some come in Q3 and then something fall out of Q4. Is that the right way to think about it? Can you clarify that?

You should think about it as project related. Remember, we put up a 30% in Q3 which was pretty impressive. The steam came out of that. I think when you think about our electronics growth, I'd look at it on multiple quarters. We continue to be at the high teens level in a market that we think is converting at maybe 7% to 8%.

But the way to think about it, Q3 had some projects come in that maybe you didn't expect in Q4 had the opposite. Is that on the non-res side?

That's right. Correct.

Okay. And then, just on the inflation side, so on the raw side, within finished component side, it would seem like you're going to get some tailwind here starting sometime in the first half. Is this really more a labor freight issue? That's what it sounds like. And the productivity initiatives, I imagine you're gearing it towards that. Is there some more color around that?

So, on the inflation side, on materials specifically, commodity is kind of a mixed bag. Steel still remains higher than prior year levels. However, zinc and brass, some other major inputs into our products, lower. Collectively, Rich, we're not quite at a point right now where the year-over-year is going to show significant improvement. It's going to be more backend loaded, I would say, on materials. And then, you do have the continued inflation just on the normal operational stuff. So, think about it across the board, whether it be salaries on personnel, freight, packaging, all these type of input costs throughout the supply chain to get our product to customers. We are experiencing increased costs relative to the prior-year. So, we'll continue to manage that through cost-containment and/or driving productivity, whether it be through CapEx spending or other measures to get continued efficiencies in our manufacturing footprint.

Okay. And then, one last clarification, with regards to the guide, is there a number we can think about in terms of M&A EPS contribution from 2018 into 2019? I assume it's within this $0.62 to $0.77 of operations, but just curious what you expect the 2018 acquisitions to add?

So, minimal because most of them have already lapped, okay? So, most of the acquisitions for Americas has now lapped itself. Europe, there is like a one month additional month in there. So, there's not any really incremental benefit in 2019 related to 2018 acquisitions. I think the key point to mention in the guide, it doesn't assume any additional M&A activity which would be accretive to earnings and/or share repurchase. So, it's kind of – look at it as an organic basis and that could be, if executed appropriately, some additional earnings growth.

Okay, thanks. I'll pass it on.

Thank you. And the next question comes from John Walsh with Credit Suisse.

Hi. Good morning.

Good morning.

Just wanted to get a little more color around the $0.15 of incremental investments. kind of where they live as we think about the segments. And I know you talked about broadly new product and channel initiatives, but maybe you could also specifically speak about some of those channel initiatives in residential, if that's growing a broader presence in certain retailers or how you think about those strategies?

So, the $0.15 on the incremental investment is distributed really basis of the size of the region. So, therefore, you would have a higher emphasis on investment in Americas relative to Europe and Asia. They are specific around driving new product development. So, putting more emphasis on resources and engineering to accelerate new product – get products out to the market faster. With the channel initiatives -- so think of demand creation, really trying to accelerate electronics growth, whether it be in the resi and/or non-residential segment. So, we will continue to do that. Those would be the key items. As you kind of look at phasing in 2019, little bit more front-end loaded in our plan for 2019 than what you might have historically seen. So, we'll continue to invest in the business. We believe they provide good growth opportunities, good cash on cash payback as well as return on capital.

I would say, in terms of specific initiatives to grow in resi, more segmentation in the market. I mentioned earlier that we're picking up some wins with the big builders. We think that's driven by our electronic capabilities. Multi-family will continue to be strong in 2019. And this, again, is where electronic access is a value creator for those residential operators. And then, working with the big box in terms of point of display and inventory stocking to make sure that we've got the products on the shelves that will help pull through sales of our Schlage products.

Got you. Thank you. And then, as a follow-up, you've talked about investments kind of being front-end loaded here. When we think about the price, cost, productivity, you mentioned that, in the back half, it kind of actually look like deflation on some of the material costs. How should we think about the quarterly cadence or the first half/second half relative to normal history? I think you normally do about 47% of your OP and EPS in the first half. Given those dynamics, should we think that that deviates a little bit or is that still the normal seasonality, is still the right way to think about the year?

Yeah. Maybe a little bit more back-end loaded, I think. It's interesting, on the growth side of things, which we get pretty good operating leverage on growth, coming out of the gate, Q1 is always a little bit lighter relative to our overall growth and then it accelerates in Q2, Q3 kind of relative to the seasonality of our business. And we saw some good acceleration in Q4. So, I would kind of think about it in the same type of pattern, but from a margin contribution perspective, with the inflation kind of subsiding more in the back end of the year, so look at a heavier mix of operational improvement in the second half relative to the first half.

I would add to that, we are very intentional in our 2019 budgeting. I think we've got the activities that will drive margin expansion throughout the year, but the nature of it, some of these projects will go over multi quarters and will pick up momentum as the year goes on.

Great. Thank you.

Thank you. And the next question comes from David MacGregor with Longbow Research.

Hi. Rob Aurand on for David this morning. Can you talk about the month to month cadence of growth within the quarter? And then, I guess, coming into January, can you talk about the government shutdown? Did you see any impact from that at all?

I'd say in terms of the month-to-month growth, we naturally slow down with the construction cycle as we go through the fourth quarter. We saw some of that. I think you also saw, particularly res, our big box partner backing off some orders because of the softness that was projected in the overall res market.

The other thing I would add, and then [indiscernible], just across the landscape of various businesses, the cold weather has impacted a little bit. We've had some occasions of factory shutdowns just because of the extreme cold temperatures in certain regions of the US. So, a little impact there as well.

I'd say government shutdown, we were more heavily impacted by weather. When mechanical installers can't get on the jobsite, you see that. And there are parts of the country that are having some pretty tough challenges. We'll see that as it develops, but I'd hang that on weather versus the government shutdown.

Okay. And then, just can you remind us about your tariff exposure and what's going into guidance?

So, all tariff exposure is built to the guidance basis of what we know today. We'll see and monitor how that develops going forward. I think you've heard us talk previously that we don't have a lot of exposure because we source, manufacture and sell pretty much in region. For products that we do import from China, to the extent that they are exposed to tariffs beginning in March, that is baked in our guidance. However, as we've indicated, we are mitigating the impact of that, either through price increase that we instituted late last year and/or productivity resourcing, those type of things, to minimize those impacts. So, all of that is baked in. So, a favorable outcome could be some upside going forward.

All right. Thank you very much.

Thank you. [Operator Instructions]. And the next question comes from Jeffrey Sprague with Vertical Research Partners.

Hey, thank you. Good morning, everyone.

Good morning.

First maybe just a housekeeping one for Patrick. Patrick, you're guiding the tax rate up year-over-year, but I think down certainly relative to what I was thinking. I'm not sure where the Street was. But the nature of my question is, we've seen a number of non-US domiciled companies here recently signaling that their tripped up on the deductibility of interest expense and are kind of suggesting their tax rates are going to be going up. It doesn't seem like that's caught you here in 2019. But do you have any color on that? And why that may or may not be impacting your situation?

Yeah. So, I can't really, obviously, comment on other companies and their particular tax situations. But maybe the general comment is relative to some of these proposed regulations that were issued at the end of the year, they are extremely complex and, as you say, can impact foreign-domiciled companies as well as multinational companies. And so, maybe your commentary is kind of caught up in that. I think there's going to be a lot of commentary and we'll see kind of where that ends up. But relative to Allegion, we've evaluated those extensively with our outside advisors. And we've made some necessary tweaks, necessary to kind of feel pretty good relative to our 16% effective tax rate guide for 2019. And we'll see where it goes going forward, but I think we're okay for 2019. And as it relates to interest deductibility relative to the US tax reform in 2017, that does impact us a little bit from a cash tax perspective and that's baked in our available cash flow numbers. So, our cash taxes, because of some of that limitation, will always be higher than our book provision.

Thank you. That's helpful. And then, you mentioned cannibalization as it relates to electronics growth. It sounds fairly obvious, right, the outgrowth you're having there. But is there anything that is starting to impact your manufacturing costs, your footprint, how your plans are lined up as this mix shifts? Anything that's disrupted the margins or is going to require restructuring, anything of size or scope that should be aware of?

I don't see that, Jeff. We've got a nice position out of the Baja that we think sets that up nicely. Our res electronics are built there and we think the superior access to market and be able to get those in production quickly really helps us. So, feel good about our position.

Thank you.

Thank you. And the next question comes from Joe Ritchie with Goldman Sachs.

Hi, thank you. Good morning, guys.

Hi, Joe.

Hey. Maybe just touching on the Americas organic guide for a second, is there a way to maybe parse that out a little bit further. So, you guys talked a little bit about softening in new construction, resi new construction. But is the expectation then that resi new is going to be down? And then, just any other color around like the different end markets and the buildup to that guide would be helpful?

So, our view on residential new construction is softer in 2019 versus 2018. I think we mitigate that somewhat through our electronic offerings and our strong position in retrofit. As we move to the noninstitutional, we continue to see strength in the educational market, which is K-12 and college campuses. That's one of our strongholds. Two things working there. You've got continued investment in electronic conversion. We think healthcare continues to be a good opportunity for the company, not so much in the big hospitals, but in the trend to go to smaller medical suites, diagnostic center, those types of things that you see happening nationwide. And then, commercial offices continue to be okay. As I travel around the country, and I have extensively in the last 75 days, I feel a good pulse and beat in the commercial and institutional campuses, and that's reflected in how we see our growth in 2019.

Okay. That's helpful, Dave. And if I can maybe follow-up on just talking about EMEA for a second, any other additional color you can provide on QMI specifically? And as it relates to the broader margin kind of target in that business for 2019, should we expect, just like this reacceleration or improvement in margins, can we get to double digits in 2019? Just any thoughts there would be helpful.

So, obviously, the QMI performance was disappointing in the quarter. Tough market conditions. And that business is a longer-earnings process. So, think of installation work and when jobs get deferred for whatever reason, you're kind of saddled with some fixed costs that hit us in the quarter. We're taking action to mitigate some of those costs going forward and would expect sequential improvement continuous throughout the year to get back to profitability. So, that will start being reported, obviously, in base business beginning this quarter for Europe. So, think of Europe in aggregate along with the rest of the business with continuous margin improvement during the course of the year, either through better performance on this QMI business specifically and/or productivity – the price-inflation dynamic getting better. And so, you'll see us back close to that double-digit operating profit margin for the full year.

Okay, thank you.

Thank you. And the next question comes from Jeff Kessler with Imperial Capital.

Thank you. Thank you for taking the question. With regard – just getting back to the institutional markets in the US and the healthcare markets, realizing that they've been in a lot of people's pipelines for long time, but nothing is really broken out yet. Does it appear to you right now that these business – that these verticals are about to accelerate in terms of your ability to – whether you're getting it from the channel or whether you're getting it directly from them, not just educational institutions, but other institutions that maybe have been part of a discussion pipeline for a while, is that pipeline about to be turned really into "backlog"?

I believe, as I look at our backlog, they remain healthy. More importantly, the spec and quote remain healthy on both of these verticals. I wouldn't characterize it as an acceleration. I just think as we continue to drive portfolio expansion through new products and acquisitions like AV and TGP, as well as superior execution on working these more complex application, we tend to get more than our fair share. And I look at these market as solid and our execution can be good and it's going to benefit us in the next 12 months.

A follow-up is just – against your two major competitors over in Europe, you're somewhat of a newbie with regards to the commercial door manufacturing business. Do you feel that that you've learned something on QMI or is that so much of a one-off that it is not indicative of the dynamics of the door manufacturer market, either in EMEA or in the United States?

So, we have been in the hollow metal business since 1970. So, this is something under the Steelcraft brand. We're pretty knowledgeable of the space. I think as we moved into the Middle East and look back on that acquisition, number one, you've got market turbulence with some of the political instability in the Middle East. Number two, there was a pretty good change in the mix of business under the previous ownership that was target on prisons [ph] that moved. And then, third, you've got to be mindful – I don't care if you look at the wood or hollow metal business, these are tough areas to operate. So, we're mindful of that. We believe that the acquisition of QMI, Republic and what we've done with AV Systems, which is a sliding door capability, complements our strategy. We'll get those integrated and they'll perform to our satisfaction in the future.

Okay, thank you very much.

Thank you. So, as there are no more questions, this concludes the question-and-answer session. I'd like to return the conference back over to Michael Wagnes for any closing comments.

We'd like to thank everyone for participating in today's call. And please contact me if you have any further questions. Have a great day.

Thank you. The conference has now concluded. Thank you for attending today's presentation. You may now disconnect your lines.