Brad Tilden
Analyst · Credit Suisse
Thanks, Lavanya, and good morning, everyone. I am sure you’ve all seen our results by now and have seen that 2015 was a record year on almost free front. While every airline has benefited from low fuel prices, Alaska led the industry in many of the underlining drivers of financial performance. Areas like operational reliability, customer satisfaction, customer growth and low fares low costs – these are the areas that represent our competitive advantage or our economic moat and they are also the reasons that our financial performance is what it is. I’d like to start the call by covering a few of these areas. First, safety. We’ve reduced what we call our risk level 3 events dramatically over the last five years and over the same time period our lost time injuries are down more than 25%. We’re by no means perfect, and safety events no matter how small remind us of the enormous responsibility we have towards our customers or employees and their families. And again, a focus on doing things safely is also a focus on doing things right and that benefits everyone. Operationally, Alaska leads the industry. Notwithstanding a tough December at Horizon, 86.1% of our flights in 2015 arrived on time and that resulted in Alaska being named the number one North American carrier by flight stats for the six straight years. We also led the industry with the fewest number of customer complaints and a completion rate of 99.5% with second among the nine largest domestic airlines. This performance led to the Wall Street Journal ranking us the top airline for the third year in a row and for the fourth out of the last five years. I want to thank Ben and Dave, together with their operational leaders and all of our frontline employees for their focus on getting -- getting it right with more than 900 flights every single day. Moving to the next item, in 2015 our internal measure of customer satisfaction reached a new record high of 86%, a 2-point improvement over last year and a remarkable 16-point increase since we began collecting this data in 2007. We know that satisfied customers have contributed to record growth in both our mileage plan and our credit card. Considering how established these programs are, these record growth rates are extraordinary and they are huge credit to our people. And we’d spoken to you in the past about Beyond Service, a two-day customer service workshop for our frontline employees. We’ve now completed all 66 classes. Long-time company leaders Andy Schneider, Diana Shaw and Jeff Butler led this fantastic effort. I want to both thank and congratulate them and their teams who put in countless hours putting these classes together. I believe this program is already moving the needle in terms of how we focus on our customers. On the labor front, with our new dispatcher contract we are the only U.S. airline to have no open contracts at this time. The weighted average duration of our agreements is almost 3 years which compares very favorably to the rest of the industry. As folks have said before, the airline business is the ultimate team sport, and for an airline to run well, the team has to work together. As you know, this is an area where we spend a lot of time and our people are incredibly proud of what they build at Alaska. Our employee engagement scores and our top 100 ranking in the Forbes employer survey are testament to this. We’re also very proud that when our company does well, our employees benefit. Every employee at Air Group participates in the same gain-sharing plan which we call PBP. This program, combined with our monthly operational bonus program, will pay out a record $120 million this year with $98 million of this being paid to our employees tomorrow. This is the seventh consecutive year where our employees will get a full month’s pay and performance bonuses. This alignment is very powerful and we believe it will do nothing but benefit us in future years. So those areas combined with our low fares and low-cost, our strong balance sheet and our simple and profitable fleet represent our competitive advantage. Our performance in these areas together with low fuel prices drove our financial results, and I’d like to highlight those now. As Lavanya said, our net income for the quarter was $186 million, up 49% from 2014 and for the year it was $842 million, up 47%. Our pre-tax margin expanded 680 basis points to 24% for the year and our ROIC for the trailing 12 months of 25.2% is more than three times our cost of capital. We expect these results will put our pre-tax margin and ROIC both in the top 10% of the S&P 500. Our cash flows from operations were almost $1.6 billion. Free cash flow was $760 million and of this total, over $600 million was returned to shareholders. We bought back 5.5% of our stock this year and we bought back 35% since 2007. We were very excited to announce this morning our third dividend increase in the last two and half years. And with today's announcement, our dividend yield is 1.6%, bringing us closer to our goal of having a dividend that resembles high-quality industrials. And with respect to the quality and diversity of our route network, I thought you might be interested in knowing that even if we adjusted our fuel prices to $3 a gallon, markets representing 95% of our revenue would still be profitable. 2015 was a great year for all of our constituents: customers, employees, communities and owners. And as you know, this continues a longer-term trend. So we feel good about our performance. There's obviously some concern in the industry about the revenue environment, and on that score, I would like to say that we’re quite optimistic about 2016, and we feel good about both our geographies and our customer segments. 90% of our revenue is generated in the domestic U.S. market, which is a good place to be, and two-thirds of our revenue has a leisure focus, which is more resilient in a downturn and more stable through the cycle. As we move forward in 2016, we’re focused on a number of new initiatives which we expect will bring value to both customers and shareholders. These include: launching our new premium economy product; continuing to reconfigure our fleet with renewal of the 737 fleet at Alaska in preparation for the possible introduction of regional jets at Horizon; growing the 20 new markets that we added in 2015; enhancing our alliance relationships primarily in the international arena; better marketing our mileage plan and credit card which have new benefits for members; and finally, further lowering our cost structure and making our fare advantage better known to customers. As I close, I want to thank our team of 15,000 people for an incredible year. And with that, I’ll turn the call over to Andrew.