Thomas Prescott
Analyst · Brandon Couillard with Jefferies
Thanks, Shirley. Good afternoon everyone. On the call today, I will provide an overview of our performance in two operating segments, Invisalign clear aligners as well as scanner and CAD/CAM services and comment on a few highlights from each during the quarter. Ken will discuss our Q1 financial results and our outlook for Q2 in more detail and then I will come back with a few closing comments and open the call for your questions.
I am pleased to report a very strong quarter and a great start to the year. Strong Invisalign volume particularly from North American Orthodontists drove better than expected revenue, margins and EPS, and we achieved a major milestone, our first $100 million quarter in North American sales. In addition, our scanner and CAD/CAM services business was up nicely this quarter. I am very proud of our team and the great results they delivered, which reflect on their continued focus and execution of our strategic growth initiatives.
I will start with an overview of Invisalign performance by customer channels. For our North American ortho customers total case volume for Q1 was 32.2 thousand cases, an increase of 8% from Q4 and 20% year-over-year, driven primarily from increased utilization. Our ortho customers continue to report increased confidence in using Invisalign because of the clinical improvements from Invisalign G3 and Invisalign G4, and from our ever improving ability to create patient demand for Invisalign. These drivers are especially important in helping increase use of Invisalign for teenage patients.
For our North America GP dentists, Q1 case volume of 33,000 was basically flat from a strong Q4 and up 17% from the same quarter last year. Year-over-year growth among GPs reflects continued expansion in our customer base as well as utilization growth across all tiers, low, mid and high volume GPs. Our GP customers continue to report solid patient traffic in their offices along with increased interest in higher value procedures, both of which are important contributors to their positive outlook.
A recent dental industry survey of 200 doctors by AFG reaffirmed this view as GPs reported positive trends for practice activity, procedure volume, appointment calendars, and increased patient inquiries for elective procedures.
For our international doctors, Q1 case volume of 20,000 cases increased 2% sequentially, bucking typical seasonality in Europe, which tends to be down a bit in Q1 given that many practices close for extended winter holidays. Our core European countries which make up the majority of international revenue continue to perform well despite economic concerns. Growth this quarter was driven primarily by Italy and Spain and we are making progress in the UK where we are reestablishing growth.
On a year-over-year basis international volumes increased over 23% reflecting growth across all core European countries as well as through our Invisalign distributors. We continue to make good progress with our distribution partners in the numerous smaller emerging country markets as their growth rates continue to outpace those of core Europe and North America. Continuing this progress requires us to integrate all our strategic initiatives, particularly technology and product innovation. The prevalence of more complex cases in an ever demanding and evermore demanding clinical environment outside North America increases the importance of key features in Invisalign G3 and G4 that are designed to make challenging tooth movements easier for doctors to achieve. We believe this type of product innovation should continue supporting growth in these geographies.
This continued adoption growth across our customer base really shows up in our key Invisalign metrics of utilization and new customer training. Overall, utilization rates remain strong and continue to increase reflecting the positive effect of adoption of improved clinical features in G3 and G4. We are also on track with new doctor training which was down slightly in Q1 as expected, as we typically offer fewer CE-1 training courses during the first quarter of the year.
Now I would like to provide a brief update on our continued progress with G3 and G4 and the very important teenage orthodontic market as we head into the busy summer months. In October we launched Invisalign G4, our next generation of clinical and product innovation. New and improved SmartForce features in G4 help doctors achieve even better clinical results in more difficult clinical situations, including treatment for open bite cases which is really gaining traction with our doctors. G4 expands on the success of G3 which introduced new aligner and software features to make it easier to use Invisalign when treating Class 2 and Class 3 patients.
Customer response to G4 features has been very positive. To more fully make this point I will share some new findings from a recent quantitative survey we did, covering over 1,300 North American doctors. The findings clearly indicate that G4 is having a significant positive impact on doctor perceptions and usage of Invisalign in North America. The objective of this survey was to help us gauge doctor awareness of G4 features and benefits as well as the impact G4 is having on their perceptions in use of Invisalign.
While we have a lot of feedback from both orthos and GPs, I will focus primarily on ortho responses as they are more likely to use and benefit from the features designed for complex treatments. These results included, awareness of G4 is high. Over 99% of preferred, premier and elite doctors, both ortho and GP are aware of G4. Doctors believe they will get better clinical outcomes because of G4 and are now more likely to Invisalign for complex cases. Specifically, 93% of elite and premier orthos, and 84% of preferred orthos believe G4 will help them achieve better clinical outcomes. And 80% of elite and premier orthos say, that because of G4, they will treat more complex cases with Invisalign then they would have treated in the past.
And finally, these survey results indicate that the innovations in G4 are increasing doctor’s clinical competence with Invisalign and their likelihood to recommend Invisalign to patients. There is a lot of rich detail in this research which will inform our continuing product evolution strategy and gives us lots of confidence that our progress should continue.
Now I will move on to the teenage orthodontics segments, which for us consists of teenagers 19 and younger using any Invisalign product. The teenage market is the largest segment orthodontic case starts and represents a great opportunity for us to continue taking share from existing wires and brackets case starts. In Q1, the total number of teenagers starting treatment with Invisalign products decreased slightly from Q4. Teenage cases grew sequentially among North American orthos but were offset by fewer starts among North American GPs and international doctors.
On a year-over-year basis, teenage use of Invisalign increased 21%, and was up nicely across all customer channels, especially North American orthos which grew 26%. This is solid progress considering approximately 40% of teenage starts are initiated during the summer months. Overall, we are seeing orthos using Invisalign on teenage patients more often. In an additional piece of market research of over 500 customers, like the previous research I described a moment ago, we reaffirmed that increased utilization for teens among orthos was based on improved perceptions of Invisalign’s clinical efficacy and our ability to create patient demand for Invisalign.
A few key takeaways from this study include the following. 55% of orthos said they increased the use of Invisalign with teenage patients in 2011. 47% of orthos cited Invisalign’s improved efficacy as the primary reason to why they increased their usage of Invisalign with teenage patients. 30% cited greater patient demand, respective patients asking for Invisalign by name as the primary reason why they increased their usage with teens. And finally, looking at the remainder of the year, 63% of orthos said they expect to increase usage of Invisalign among their teenage patient population.
Use of the Invisalign teen product which is primarily targeted at younger teens, 11 to 15, and has specific features such as compliance indicators and eruption tabs to address the needs of younger patients, grew slightly sequentially and 25% year-over-year, positive indication of our continued progress. We are very pleased with our results in the teenager segment. It remains very competitive and it’s not easy to win share from the traditional wires and bracket suppliers, they still own most the case starts in this area.
The clinical standard for excellent finishes is even higher for teenage patients then it is for adults. And doctors and parents are unwilling to make clinical trade-offs, which is both our greatest opportunity and challenge. That said, we are confident that we will continue to make steady progress increasing Invisalign share, especially among the teenage population.
Now let's shift to our Invisalign consumer strategy. Our goal for this important series of initiatives is to raise awareness of Invisalign and Invisalign Teen as the best options for a healthy beautiful smile among adults as well as teens and their parents, particularly moms. On that basis, our consumer strategy supports continued share gain among the teenage segment as well as driving long-term category expansion of orthodontics, especially among adults.
We were on TV for much of the Q1 with our ads focused on women along with complementary radio ads in key markets, as well as online media. In Q2, we will continue to focus on the adult audience using TV, radio and print and will also leverage our media placement to reach moms and teens ahead of the busy summer season for ortho case starts. Earlier this month we began airing our Twins TV commercial which will run for 14 weeks through August. It will be supplement by radio, digital and traditional PR and event marketing.
On the public relations front, Invisalign was featured in the April issue of InStyle, one of the most popular women’s lifestyle magazines. We are also focusing PR efforts on the release of our new consumer smile survey including media interviews with beauty and health experts. Finally, we are gearing up for the 2012 Disney Next BIG Thing Tour sponsored by Invisalign Teen. This is our second year working with a leader like Disney and has been a very successful partnership for us in terms of reaching teens and their parents at a local market level. This year’s tour kicks off in six cities starting in July so the Align team is looking forward to another successful summer with Disney.
Generating consumer demand is important for sustained growth in North America as well as to build long-term brand equity. Increasingly, albeit on a small base, it is both strategically valuable and tactically useful to raise the level of our consumer efforts in Europe. Over the past few years, we have laying the foundation for direct-to-consumer advertising by helping customers in key markets get ready for increased consumer demand. This quarter we launched our first TV ad in Spain, focused primarily on Madrid and Barcelona, and expect to run through the end of this month. Similar to North America, the focus of our advertising is to raise awareness for Invisalign, principally among women, as the best option.
Moving out to our scanner and CAD/CAM services segment. Q1 revenues for both was $11.8 million compared with $10 million in Q4. The sequential increase was primarily driven by increased scan fees in ortho CAD services. In addition, we recognized subscription revenue that had previously been deferred for the iTero dual scanner software upgrade that became available in January. The new iTero dual scanner allows multi-specialty practices to utilize one iTero scanner to service all their scanning needs including crown and bridge, implants and orthodontic treatments. Existing iTero customers who want to add the IOC orthodontic functionality can also upgrade their scanner software.
As we come upon our one year anniversary of the Cadent acquisition next week, I am proud of our team and the integration of business milestones we have achieved. I would like to briefly recap our progress and update you on the key areas of focus going forward. Our goal from the beginning was to continue solid execution of the Invisalign business while managing through the Cadent acquisition and integration. As you can see from our results, the core Invisalign business remains very strong.
As we originally set up our products for integration, the key objectives were: One, to drive growth with Invisalign through interoperability with Cadent scanners and by using Cadent Intra Oral scanning systems as a platform for chairside Invisalign applications. Two, to accelerate adoption of intra oral scanning in dental practices through Align’s global sales and marketing reach and our large customer base. Three, to accelerate development and delivery of unique chair side digital tools for a range of procedures, such as real time Invisalign case treatment planning. And four, accelerate the key Cadent product and technology programs already underway. Overall, we are executing well and the majority of our goals and objectives are on track. In many ways we are ahead of our original key milestones. Interoperability for iTero and IOC is available in market. The Invisalign Outcome Simulator is in beta test mode and is expected to launch later this year.
Additional chairside applications are in development and a whole series of scanner enabling technology is in the pipeline. At the same time, this progress has not been achieved without some challenges. Over the past year, we have been working to integrate the Cadent business into Align’s larger global infrastructure. Unfortunately, in the course of creating a more integrated business we have negatively impacted several important customer-facing functions like customer service, tech support, and even delivery schedules in some cases. We are disappointed to have inconvenienced our customers and their patients and are committed to getting that back on track.
We continue to be very bullish about the scanner and CAD/CAM services business and the enormous opportunity for bringing digital technology and treatment to chair side, and helping to improve the practice of dentistry. And I will now turn the call over to Ken for a review of our Q1 financial results and I will see you in a minute or two. Ken.