Earnings Labs

Arthur J. Gallagher & Co. (AJG)

Q3 2016 Earnings Call· Fri, Oct 28, 2016

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Transcript

Operator

Operator

Good morning and welcome to Arthur J Gallagher & Co's Third Quarter 2016 Earnings Conference Call. [Operator Instructions] Today's call is being recorded. If you have any objections, you may disconnect at this time. Some of the comments made during the conference call including answers given in response to questions may constitute forward-looking statements within the meanings of the Securities laws. These forward-looking statements are subject to certain risks and uncertainties that will be discussed on this call and which are also described in the Company's reports filed with the Securities and Exchange Commission. Actual results may differ materially from those discussed today. In addition, for reconciliations of the non-GAAP measures discussed on this call, as well as other information regarding the use of these measures, please refer to the most recent earnings release and any other materials in the Investor Relations section of the Company's website. It is now my pleasure to introduce J. Patrick Gallagher, Chairman, President and CEO of Arthur J Gallagher & Co. Mr. Gallagher, you may begin.

Patrick Gallagher

Analyst

I appreciate you joining us on our third quarter 2016 earnings call. Before I get down to some serious business, I have to start the call by saying, Go Cubs. With me this morning is Doug Howell, our Chief Financial Officer, as well as the heads of our operating divisions. As I do every quarter, today we're going to touch on four key components of our strategy to drive shareholder value. Those four are; one, organic growth, two, growing our business through mergers and acquisition, three, improving our quality and productivity and four, maintaining a very unique Gallagher culture. The team executed on all four of these pillars this past quarter and on a year-to-date basis. First, let me start with organic growth. In our brokerage segment, we closed at all in organic of 3.4%, up nicely over second quarter and right in line with our year-to-date organic of 3.6%. I recently returned from The Council of Insurance Agents & Brokers annual meeting where I met with more than 20 insurance carriers. Based on my conversations with carriers and consistent with our own experience in data, I continue to see the domestic pricing environment as stable. In fact, rate and exposure only had a little over one point of negative impact that our domestic property/casualty renewals results in the third quarter. I also spent time with our leadership teams in U.K., Canada, Australia and New Zealand over the past few weeks and pricing outside the U.S. remains broadly soft. So I see an environment for us that could lead to organic growth in the fourth quarter, similar to what we saw to the first nine months of this year. Clearly that depends on our new business in the fourth quarter and you may recall we did have a very large…

Doug Howell

Analyst

All right thanks, Pat. Good morning, everyone. Like Pat said, we had another excellent quarter by the team. Today I have five items. We’ll do a refresh on modeling revenues, some comments on margins, we’ll do an update on winding down our integration efforts, then I’ll move to clean energy results and I’ll end with some comments on cash and capital management. Okay, let’s go to modeling revenues. I think just using the CFO commentary document that we posted on our IR website as follows, starting on Page 2 of the CFO commentary, adjusted fourth quarter 2015 revenues for the impact of foreign currency exchange that we currently estimate at about $29 million. Remember, start by adjusting fourth quarter ‘15, not ‘16, then apply your organic pick to that number. Next, layering well over M&A revenues for mergers that we completed in the first nine month of this year; Page 5 of the CFO commentary shows that we estimate about $28 million rolling in, in the fourth quarter. And then finally make your own pick for a new M&A revenue that might come from mergers we close here in the fourth quarter, but please remember to assume a mid-quarter closing date. Following these steps should help you from overall undershooting [ph] on revenues and avoid the related the EPS impact. Okay, moving to margins, adjusted brokerage EBITDAC margin expanded 20 basis points in the quarter. We continue to get some margin uplift from our international operations, but overall margin expansion was a bit muted because we had some adverse domestic medical plan experience in the quarter, cost us about 20 basis points. It’s unfortunate, but does happen from time to time. Looking towards the fourth quarter, if we had 3% organic and I’m not saying we will or we won’t,…

Patrick Gallagher

Analyst

Thanks, Doug. Donna, would you open the line for questions please.

Operator

Operator

Thank you, the call is now open for questions. [Operator Instructions] Our first question is coming from Mark Hughes of SunTrust Robinson Humphrey. Please proceed with your question.

Mark Hughes

Analyst

Yeah, thank you very much. Good morning.

Patrick Gallagher

Analyst

Good morning, Mark.

Mark Hughes

Analyst

In the risk management business, could you talk about claims volume? Was there also an issue maybe headwinds on underlying claims?

Patrick Gallagher

Analyst

Yeah, we’re seeing some claim volume growth, but it’s not as strong as it was a year ago. We’ve seen about 1% growth in claims volume or claims activity down from probably 2, 2.5 this time last year.

Mark Hughes

Analyst

And is that workers comp or is that overall?

Patrick Gallagher

Analyst

Primarily workers comp and I think it - I believe the claim volume is an indicator of economic activity.

Mark Hughes

Analyst

The benefit segment, sounds like you had good growth, I think you said 5%, any update on some of the exchange, additional help that client need, just some more detail would be good?

Patrick Gallagher

Analyst

Yeah, sure and I’ve said this many times. Personally, I was not in favor for our country to - I was not a proponent of a volume care, but for companies putting the greatest thing in a room. So it’s helped our merger and acquisition activity and it’s a very, very complicated act and what that does is created an awful lot of consulting opportunities for us, our clients need a lot of help. The exchange is one of the things that we help our clients take a look at as they decide how they’re going to treat their employee base. We look really at what we’re doing from a consulting standpoint as a view of the total rewards that a client is going to use to maintain the employment of their best people. Really when you come down to it, every business is all about people and so you’ve to look at the entire list of benefits that you’re going to provide and then figure out how you’re going to actually work the health insurance into that. So exchange is popular, we’ve got probably about 15% of our clients out there taking a serious look at our exchange and the rest treat their insurance in a more traditional manner.

Mark Hughes

Analyst

And one thing that the Northeast of Ohio native go tribes [ph].

Patrick Gallagher

Analyst

Good for you Mark.

Operator

Operator

Thank you, our next question is coming from Elyse Greenspan of Wells Fargo Securities. Please proceed with your question.

Elyse Greenspan

Analyst

Hi, good morning. First, in terms of the organic, I appreciate all the opening commentary, so it seems like you’re pointing to appropriate growth about in line with the year-to-date level which would be about I guess 3.6%, so little bit of an uptick eventually. Within that how do you see I guess, going into the Q4 as well as into ‘17, the components domestic and internationally you think - both should continue to pick up a little bit.

Patrick Gallagher

Analyst

Well, domestically we’re seeing a pretty stable market which has been a stable market now for about five years, which is pretty unusual in my carrier and I think it's a very good thing for our clients. The past is hard and soft market cycle that we lived through for the last literally four years that doesn't benefit quiets at all. So today we've got a stable market domestically, a softer market internationally, so what I see is continued international 1% to 2% organic and hopefully closer to 4% to 5% domestically.

Doug Howell

Analyst

Yeah, I think on that year-to-date, excuse me the fourth quarter 3.6 number that you threw out there. Remember we did have a big December new business quarter.

Patrick Gallagher

Analyst

Last year.

Doug Howell

Analyst

Last year, so I think that 3.6 might be on the upper end of that.

Elyse Greenspan

Analyst

Okay great. And then the 1% to 2% and the 4% to 5% that you're referencing domestic and internationally that would apply to 2017 as well?

Patrick Gallagher

Analyst

I think so.

Elyse Greenspan

Analyst

Okay great. And then in terms of the acquisition pipeline, you did mention a bunch of deals with term sheet. How do you see the multiples on those deals, I mean I didn't notice that multiples that you guys are paying did kick up a little bit in the quarter, you attribute that to potentially a slowdown in the activity or is just taking longer I guess to get these deals fully signed. And then combined to that I guess if the deal flow does if these deals do not materialize would you guys consider repurchasing shares sooner rather I know in the past maybe end of 2017. Could that be pushed forward if these deals not materialized?

Patrick Gallagher

Analyst

Yes, let me be clear about this. First of all, we see three uses of our cash. And we've said this literally for the - more than last decade. The first is we're going to buy brokers. Secondly we're paying dividends. And the third they were introduced to our stock back. So if in fact for whatever reason the acquisition activity slows down and we're going to maintain our pricing discipline around our acquisition activity. Been here before 20 years ago the banks pushed prices always through the roof and we had a bit of a slowdown on acquisition activity while they were doing that. They got their ability [ph] full private equity will eventually as well, but if we have excess cash we will buy our stock back.

Elyse Greenspan

Analyst

Okay great.

Doug Howell

Analyst

Sounds for the multiple if you look at your year-to-date, we're still about seven times, is a little higher seven, six, I don't see there is are multiple pressure out there or pricing pressure out there, but I think there's a lot of sellers out there that see as that bring substantial capabilities to them that are willing to sell at a fair price. So those are the ones that we're going to be going out. Nice entrepreneurial tuck-in folks that are willing to take a fair price and understand that together we can be better.

Elyse Greenspan

Analyst

Okay great. And then one other question I noticed on the revenue head from currency did go up in the fourth quarter although the EPS impact did not change, how do you think about I guess the head between revenue and expenses and what kind of currency hit we might be on earnings as we start given where exchange rates are to say as we start to think about 2017?

Doug Howell

Analyst

Yes, the uptick from our September 23 guidance and because of the further strengthening of the dollar versus the pound. We do have a little bit of a natural hedge in the U.K. because we had dollar denominated revenues and pound denominated expenses at service those revenues, so that's why we ended up with the minimis amount of impact on our EPS. And I would see right now, I don't know if the pounds going lower or not, but I would say that that trend would continue then that you could have an impact on revenues, but not that much impact on EPS.

Elyse Greenspan

Analyst

Okay that’s great. Thank you very much.

Patrick Gallagher

Analyst

Thanks Elyse.

Operator

Operator

Thank you. Our next question is coming from Kai Pan of Morgan Stanley. Please proceed with your question.

Chai Goyal

Analyst

Hi this is Chai Goel [ph] for Kai. First question contingents and supplements. You have grown and 10% to 20% year-to-date. So could you talk a little bit of what’s driving there?

Doug Howell

Analyst

Yes, I think there's a couple things on it, I think it's a great question. If you listen to our September 23 IR Day I got on my eye horse a little bit about supplementals and contingents versus base contingent - base commissions and fees. I think that you should evaluate us using them all inorganic release combined a basin supplemental, because contingents can be a little volatile. Like I said in September, it's important for everybody to understand in one year we may place a piece of - place a policy what a carrier that has a strong base commissions and doesn't pay much in supplementals, the next year that policy might be better for the customer to be placed with another carrier that pays higher supplementals and a lower base or maybe that carrier would pay a contingents to that. We are completely indifferent and how that gets classified in our financial statements as long as we're being compensated appropriately and with full transparency to our clients. We’ve got to do the right thing for our clients first, and we can't worry about where that gets posted in our financial statements. So we have had strong growth in supplementals and contingent. And I think that's basically the carrier’s preference on that rather than paying based commissions at this point.

Unidentified Analyst

Analyst

Okay, so I guess one of your peers did comment that the contingents could decline as popped [ph] up your declines. So how do you see that in 2017?

Doug Howell

Analyst

Well, I don't see much of a difference in our contingents be getting paid in the first part of 2017 based on our 2016 performance.

Unidentified Analyst

Analyst

And have I think contingents have a higher margin, so can you quantify how much they could have held year-to-date?

Doug Howell

Analyst

The contingents and supplemental are higher margin for us. How much have they affected us year-to-date, they might have help margins I get a pop in number here and look at it, but may 15 basis points something like that of our 47 basis points margin expansion year-to-date maybe a third of that came from contingents.

Unidentified Analyst

Analyst

Okay, thank you.

Doug Howell

Analyst

Thank you.

Operator

Operator

Thank you our next question is coming from Bob Glasspiegel of Janney Montgomery Scott. Please proceed with your question.

Patrick Gallagher

Analyst

Good morning Bob.

Bob Glasspiegel

Analyst

Good morning, Arthur Gallagher team.

Patrick Gallagher

Analyst

Good morning Bob.

Bob Glasspiegel

Analyst

Just curious about - Pat, we've had four months post Brexit vote, now we’ve got ability of seen how the world is changing. Curious what you think this does to your U.K. operation Lloyds as a center of gravity in that’s going to be a movement to Ireland a little bit on the margin for you in the world?

Patrick Gallagher

Analyst

No, I don't think so. I think from an insurance perspective, I think it's going to be pretty much of a nonevent. Now that's early days and obviously we're monitoring all that, and I think that the people in the city of London are very concerned with what this means to the financial world, but from an insurance perspective the expertise is in London people have traded in that with that expertise for 300 years and I don't see it moving.

Bob Glasspiegel

Analyst

And any impact to sort of U.K. business flow that you've seen to date.

Patrick Gallagher

Analyst

No actually not. The only real impact has been the impact of the Sterling decline.

Bob Glasspiegel

Analyst

Right. Yeah that's consistent with my perspective that I mean U.K. to leave U.K. becomes a little bit more painful with currency where it is, that you're definitely moving to a high expire expense.

Patrick Gallagher

Analyst

I don't - I don't see, I really don't see any reason for anyone to decide that they have to move. That's going to differ by people in different industries, but when it comes to insurance the Lloyds and London insurance community was been incredibly strong before the E.U. and that will be strong afterwards.

Bob Glasspiegel

Analyst

Thank you, wishing you a productive and fruitful and fun weekend.

Patrick Gallagher

Analyst

It is going to be fun. Let's hope we win. Thanks, Bob.

Operator

Operator

Thank you. Our next question is coming from Josh Shanker of Deutsche Bank. Please proceed with your question.

Josh Shanker

Analyst

Yes, thank you very much. So I don't have to remind you little more, little less than a year ago you guys might have touch some comments that got people concerned about 2016. It's been a great 2016 for Gallagher.

Patrick Gallagher

Analyst

Thank you.

Josh Shanker

Analyst

Let’s talk about 2017 now. Compared to how you felt about the year ahead last year. How are you feeling right now, managed with guidance, but your gut was very concerned I think a year ago. Turned out to be probably over concerned, do you have any thoughts on the year-over-year change?

Patrick Gallagher

Analyst

Yeah I'm very bullish on 2017, and you're exactly right Josh, you read my sentence well, finishing up last year I was a little bit concerned and then we ended up and we haven't had an incredible new business quarter in the fourth quarter last year, a really proud of the team. And I see the pipeline we use salesforce.com I can look into that pipeline virtually all our niches are strong, the business, the new business opportunities are strong. Now we're going to close them, we’re going to close it out, but I think 2017 will be another record year.

Josh Shanker

Analyst

Very good and a couple months ago I asked you about health care exchanges and you said that you were broadening your offering or you may be on discussion with a couple health care exchange that currently you don't use. Can you talk about how what that broadening is like and maybe give us some details on what your plans might be yet?

Patrick Gallagher

Analyst

Yes, in fact Josh, I appreciate the question very much. I'm really proud of our benefits team for how we position ourselves. I think we took a lot of heat two to three years ago about not investing heavily in the technology to create our own exchange. And what we said to the investment community and to our clients at that time is that we're consultants. We're going to use exchanges where they're appropriate for our clients and we're going to have one to two to maybe even more exchanges than that as appropriate for opportunities for clients to deal with their exposures. And we're going to remain consultants we're not going to be a product sales firm, and I think that's really worked out well force, as it were viewed in the market as helping clients sort through all their opportunities. We have a very nice partnership with [indiscernible] and we also have other exchanges that we're working with. And whatever is the most appropriate method of handling the client's exposures in health insurance we're going to bring that to the table, and I think that's the right position for a consultant.

Josh Shanker

Analyst

What are the other vendors you're working with do for you that [indiscernible] doesn’t do for you?

Patrick Gallagher

Analyst

Different geographies, different people on the platform, different - just a different approach.

Josh Shanker

Analyst

And are they competitive module or is it an obvious thing that if client A needs an exchange we’re going to go through this provider versus client B who has these issues of obvious that they're [indiscernible] on customer.

Patrick Gallagher

Analyst

Yep, that's exactly right.

Josh Shanker

Analyst

Okay, thank you.

Patrick Gallagher

Analyst

Thanks Josh.

Operator

Operator

Thank you. Our next question is coming Quentin McMillan of KWB. Please proceed with your question.

Quentin McMillan

Analyst

Hi, just have a numbers related question, Doug the M&A schedule that you've given in CFO commentary is great, but could you just talk for the deals that you've closed now, what would that number look like for 2017, not necessarily on a quarterly basis, but just for the revenue that's going to flow through into the next year?

Doug Howell

Analyst

Let me see if I can dig that out, if you go to like I said page five of that commentary sheets sorry that here, the role over impact into next year, right now we've closed deals totaling about $97 million, so I think just what we've got in the pipeline $50 million of it should show up next year plus whatever we close in the fourth quarter will show up also.

Quentin McMillan

Analyst

And as you said in the fourth quarter looks -

Doug Howell

Analyst

That would be 10 months of that whatever we close this fourth quarter so.

Quentin McMillan

Analyst

Okay great. And then if I could just shift to the follow-up on the contingents and supplemental commission question. Just on a bigger picture thought because I get what you're trying to get at that you don't really care how a client may be compensating you guys, but can you just talk is the commission percentage we use sort of the back of the envelope 10% if that sounds about right here. But this is the overall commission percentage when you add in the contingents and supplementals about the same more less than you're seeing?

Doug Howell

Analyst

I guess I don't understand the question, Quentin do that again. Is that commission more or less if we have a supplemental?

Quentin McMillan

Analyst

What I'm saying is, you're saying that the client is paying you a commission plus a supplemental on top of it would that overall number equate to the 10% whether you had the supplemental or you didn't have the supplemental it's more about we're going to get sort of a percentage of the overall premium and that percentage is held fairly constant.

Doug Howell

Analyst

No I think if you have a supplement or contingent you probably get an extra two points.

Quentin McMillan

Analyst

Okay great.

Doug Howell

Analyst

And that's was very important. That's completely transparent with the client and they agree that we can accept that.

Quentin McMillan

Analyst

All right. That's all I have thanks very much guys.

Doug Howell

Analyst

Thanks, Quentin.

Operator

Operator

Thank you. Our next question is coming from Adam Klauber of William Blair. Please proceed with your question.

Adam Klauber

Analyst

Hi thanks, good morning everyone.

Patrick Gallagher

Analyst

Morning.

Adam Klauber

Analyst

Wholesale business in general is holding up pretty well, could you tell us what's driving that despite the market getting more competitive, and are the standard carriers beginning to inch in more in the last couple months and they were earlier in the year?

Patrick Gallagher

Analyst

I'll take those backwards. The answer to your to the second question on the standard carriers inch in and the answer is yes. That puts pressure on us as wholesaler. Retailers are given to want to place their own business if they don't need to wholesaler, so that that's a headwind. You also have the headwind of the property rights, and I don't think Matthew is going to make any difference those rates whatsoever. So we're going to continue to face softness there. And the reason it's growing is because we're just really good at what we do and we're getting a lot more business both from our own retailers as well as people in the field.

Adam Klauber

Analyst

Okay thanks. As far as the overall U.S. P&C market, commercial market seems like the competitive level is relatively rational we're hearing rates down flat to maybe 2% to 3% not too bad. Are you seeing any change in the last environment or are they still relatively robust still relatively stable?

Patrick Gallagher

Analyst

Yeah I think so. We see toward inflation that continues. I don't see frequency going much, automobile is a struggle, every one of our carriers as we meet with them is really shaking their heads at what's going on in the auto world. And it's interesting because what they're finding is they research their data is distracted drivers. We get everybody on their devices out there crashing into each other.

Adam Klauber

Analyst

Right, right. And you mentioned toward inflation could you just maybe give us a bit more color and that what you're hearing?

Patrick Gallagher

Analyst

Well, what we're seeing is, it's the classic litigation environment. I mean, I don't have a percentage to put on it Adam, but the litigation continues to grow and the cost of that litigations are more expensive.

Adam Klauber

Analyst

Okay, thanks a lot.

Patrick Gallagher

Analyst

Thank you, Adam.

Operator

Operator

[Operator Instructions] Our next question is coming from Charles Sebaski of BMO Capital Markets. Please proceed with your question.

Charles Sebaski

Analyst

Thank you. Good morning.

Patrick Gallagher

Analyst

Good morning.

Charles Sebaski

Analyst

May I have missed this somebody asked about it before, but I'm just trying to get through I know you guys have repurchased some shares to offset some issuance, but the M&A activity to date would seem below your capacity and so it would seem like there's unless there's particularly heavy fourth quarter that there's capacity for share reduction, and I am just curious if I'm adding that up properly and in terms of your cash flow generation and what you're doing?

Patrick Gallagher

Analyst

Yes. Good question. I think that there is two headwinds against our cash flow this year, the integration costs were still there that we recall we did some substantial moves in the U.K as we consolidate operations there and we're doing some big moves here in the U.S. as we have moved into a different Chicago base building. So those costs have forced against cash flow this year, they won't be there next year. So next year we should have substantially more capacity than what you're seeing on the surface this year. I think M&A opportunities there's tons of them there, and we are - again we just want to make sure we're picking the right partners to join us. But like that said there's $250 million worth of deals sitting on the plate right now for the fourth quarter that we can see how and some really nice success with those coming into the first part of the year. Traditionally our first quarter is the smallest. So we could see a little there, but also it depends on how the election goes, you could have a sentiment that moves against capital gain treatment on sale of the businesses, so that’s the case you could get a little bit of a rush to the door by the end of this year are certainly before the legislature gets working next - you can being in January. So I think there's a good opportunities, there's still fair pricing out there, that immense market people are seeing our capabilities, so if we have a little while right now, I wouldn't worry about it long term.

Charles Sebaski

Analyst

Okay, but if I thought about you guys hear this year kind of $90 million of acquired revenue year-to-date outside of kind of the Brexit and the headquarter relocation would have thought like at that level we probably would have seen a bit more in share repurchase activity is that?

Patrick Gallagher

Analyst

No I think, I think if you look at my commentary if you go back maybe at the beginning of the year we had $100 million of cash in our balance sheet. We now got $230 million something like that.

Doug Howell

Analyst

Some of that over and some of that overseas, so I don't want do is repatriate that money to got a lot of acquisition activities overseas so that might be what's causing your - perhaps [indiscernible] inyour model.

Charles Sebaski

Analyst

Okay. And then more on operational side, I know it's not huge numbers in, but it seems like the compensation expense kicking up a little bit, just curious on a more overall basis I suppose, the quarter are you seeing pressure on compensation both from like external in terms of the competitive dynamic people interested in your people other things, is there expectation that there might be compensation pressure going into 2017?

Doug Howell

Analyst

Yeah, that’s a great question. If you recall back in our September 23 IR meeting day, I said that the race is typically get there are given in the latter half of the year, so some of that’s hitting us right now here in the third and the fourth quarter and then we also had benefit expense that we had a little adverse development on our benefit program in really July and August, we didn’t see that in September again, so that’s pressure. Is there overall pressure in the market place? Yes, I think skill positions are expensive, we’re going up in some of the IT’s, security areas and there’s always competition for really good brokerage talents skill. There’s a little wage inflation, we have an opportunity to continue push forward kind of our centers of excellence primarily in India and the Philippines and so we have an opportunity to maybe reduce the impact of the domestic wage inflation by continuing to move offshore to our folks over there. So we have an opportunity to control, but there is a little bit of inflation out there in the market place.

Charles Sebaski

Analyst

And then finally, I recall a quarter or couple of quarters back that you mentioned that on the some of the international acquisitions that there was a pressure [ph] of bank accounts and trapped capital that you and your team were having to work through to aggregate and free up if you will. I’m just wondering where that process is and is there still left to go on?

Doug Howell

Analyst

Yeah, good progress is being made on that. We’re down over 30% in our accounts and we’ve got a list of about another 60 accounts for another maybe 10% that are going to be wound out by the end of the year and then I think most of that by the mid part of next year should done. Part of that is freeing up that excess cash internationally that’s coming from that exercise, so we’re making towards that progress. I was in Glasgow, what we do a lot of that work in September and the team’s got a really good eye to get that done by the mid part of ‘17.

Charles Sebaski

Analyst

Thank you very much.

Patrick Gallagher

Analyst

Thanks, Charles. Danna, any other questions.

Operator

Operator

We’re showing no additional questions at this time. Do you have any additional or closing comments today?

Patrick Gallagher

Analyst

Yes, I do. I’ll just make a quick comment. Thank you again for being with us this morning. As we’ve done all year and in the past, our focus remains on executing on each component of our value creation strategy. We’re going to grow organically, we’re going to grow through acquiring best of the best brokers, we will improve our quality and our productivity and we’re going to continue to invest in our culture. I’m pleased with the first three quarter of 2016 and I’m excited about wrapping up 2016 and delivering a fantastic year next year 2017. Thank you everyone for being with us this morning. We appreciate it.

Operator

Operator

Ladies and gentlemen, thank you for your participation. This concludes today’s teleconference, you may disconnect your lines at this time and have a wonderful day.