Alan Colberg
Analyst · Morgan Stanley
Thanks, Suzanne. Good morning, everyone. Overall, the third quarter was in line with our expectations. This marks the first full quarter since closing our acquisition of The Warranty Group. We are pleased with performance thus far and we're starting to jointly develop new offerings to capitalize on our leading position in the global automotive market. We remain focused on completing our global integration and are on track to deliver on our commitment of $60 million policies of run rate operating synergies by the end of next year. Results for the quarter also included solid organic growth across Connected Living, Preneed, and multifamily housing. We believe this momentum will help sustain profitable growth. As we pre-announced we incurred more than $50 million of after-tax losses related to Hurricane Florence, well within the retention limit of our reinsurance program. I want to thank all of our employees who supported our policyholders in their time of need. Let me now share some recent highlights for our three business segments. They underscore our ongoing success building strong partnerships with leading brands, our focus on innovation, and customer excellence. Starting with Global Lifestyle, the segment posted solid earnings for the quarter, particularly in mobile, where new subscriber growth more than offset higher loss experience and lower trade-in volumes. Mobile revenue increased 12% as Global Protection programs launched last year continued to gain momentum. In total, we now protect more than 44 million devices worldwide. And we continue to gain traction in the mobile marketplace. Most recently, in September, we worked with Apple to launch AppleCare+ with Theft and Loss. This represents Apple's newest and most comprehensive option in its family of device protection plans available on their stores, online, and select resellers like BestBuy. The offering provides coverage for hardware service, accidental damage, theft and loss, as well as software and technical support, something we believe continues to be a growing need for consumers. This comes on the heels of several other device programs we helped launched globally in the last two years to enable our carrier and cable partners to offer access to AppleCare services. While still very early, performance has been tracking our expectations. Also on the one-year anniversary of our partnership with KDDI, we expanded our relationship by introducing an enhanced mobile device support program for all of their Apple customers in Japan. This includes four years of coverage for mechanical breakdown, accidental damage and loss and theft. We are encouraged by the success with KDDI and look forward to finding new and unique ways to serve them and their end-consumers. Global Automotive business also continues to generate strong top-line growth, with more than 47 million protected vehicles worldwide. As the industry evolves, we're making targeted investments to expand our connected car capabilities. During the quarter, we made a strategic investment in Mojio, a leading technology platform and software service provider for connected cars, as we explore digital protection and support solutions for vehicle owners and automotive partners. We are finding ways to enhance our vehicle protection offerings with real-time telematics data and remote diagnostic information. This is in addition to connecting vehicle owners and their cars with numerous on-demand services. Overall, we see opportunities to continue to scale our businesses and introduce innovative offerings around the increasingly connected lifestyle of consumers. Turning to Global Housing, this segment generated solid results excluding catastrophe losses. We continue to evolve and strengthen our specialty property offerings where we have leadership positions and differentiated capabilities. Our lender-placed insurance franchise remains strong and generates substantial cash flow. We recently renewed two significant clients with multi-year agreements and continue to make progress with our operating system migration. As we close out 2018, we believe lender-placed earnings will stabilize next year, after several years of market declines. In multifamily housing, we continue to generate strong growth with a nearly 11% increase in revenue this quarter and we now protect 2 million renters across the U.S. During the quarter, we became the exclusive provider of renters insurance to Village Green, one of the nation's premier property management companies providing our suite of renters' products and services to their more than 25,000 rental units in the U.S. Over the last several years we have steadily built out our capabilities and offerings in the sharing economy space. We have focused on three key areas. On-demand mobility insurance mainly an auto peer-to-peer and car fleet sharing shared accommodations primarily in the vacation rental market and shipping insurance. We now work with around 30 clients including some of the most sought after brand names in this sharing economy market like Etsy, GMs car sharing program Maven, and Flexdrive. Well, not yet a significant driver of revenue or earnings, we believe this is an area of growth potential we have developed to recognized brand, due to our innovative and adaptive approach. Overall, we believe these specialty offerings will help support profitable growth for Global Housing in the years ahead. And finally, Global Preneed. The segment posted record earnings driven by recent growth in sales and total assets under management. Our specialty products in the alignment with SCI in North America and other market leaders in Canada are key differentiators. We've recently expanded our offerings to include ancillary products such as support and assistance to world executive tours and those navigating the state planning process. Overall Preneed continues to produce strong returns and robust cash flows. Turning to our consolidated financial results, we currently measure our success against three key metrics: net operating income, net operating income per diluted share, and operating return on equity all excluding catastrophe losses. Beginning in June, these metrics include results for TWG and related acquisition financing. For the first nine months of 2018, Assurant's net operating income increased by $58 million or 19% year-over-year to $371 million, driven by contributions from TWG, a lower effective tax rate, and organic growth. Operating earnings per diluted share was $6.37, up 13%. Annualized operating return on equity excluding AOCI was 11%, up 60 basis points since year-end mainly due to growth in earnings. At the end of September holding company capital totaled $473 million after returning $119 million in share repurchases and common dividends in the quarter. We also recently announced a new $600 million share repurchase authorization. This brings our total available authorization to $776 million as of November 2nd. As always, our buybacks are subject to market conditions and other factors. We are committed to managing our capital prudently, maintaining balance sheet strength, and sustaining our track record of investing in the business to support long-term profitable growth. All of this while returning excess capital to shareholders over time. As we approach the end of 2018, we continue to expect Assurant net operating earnings excluding reportable catastrophes to increase 20% to 25% from last year. As we look ahead to 2019, we remain focused on continuing to grow earnings and cash flow. To do so, we are fostering even greater collaboration across our lines of business to leverage our newly expanded global scale and expertise. This will be especially important as our lifestyle and housing markets converge around the connected consumer. We see opportunities to drive greater efficiency and effectiveness across our global operations through simplification, standardization, and deployment of technologies such as artificial intelligence. And technology investments, we've made this year will support an even better customer experience across channels globally. I'll now turn the call over to Richard to review our third quarter 2018 results and outlook in greater detail. Richard?