Welcome to Assurant's Fourth Quarter and Full-Year 2016 Earnings Conference Call and Webcast. At this time, all participants have been placed in a listen-only mode and the floor will be open for your questions following management's prepared remarks. [Operator Instructions] It is now my pleasure to turn the floor over to Suzanne Shepherd, Vice President of Investor Relations. You may begin.

Thank you, Carol, and good morning, everyone. We look forward to discussing our fourth quarter and full-year 2016 results with you today. Joining me for Assurant's conference call are Alan Colberg, our President and Chief Executive Officer; and Richard Dziadzio, our Chief Financial Officer and Treasurer. Yesterday, after the market closed, we issued a news release announcing our fourth quarter 2016 results. The release and corresponding financial supplement are available at assurant.com. As noted in the release, beginning in the fourth quarter of 2016 we revised our reportable segments to align with the company’s new global operating model. As a result our reportable segments now comprise Global Housing, Global Lifestyle, Global Preneed and Corporate. In addition, we also enhanced our disclosures by adding key segment profitability metrics and other relevant data points to our financial supplement. Most notably we now include the combined ratio for risk based business and the pretax margin for Connected Living, our fee-based capital-light offerings in Global Lifestyle. These metrics enable investors to better track our performance in these critical distances. As a reminder, net operating income includes contributions from Global Housing, Global Lifestyle, Global Preneed and Corporate as well as interest expense. Operating results exclude Health runoff operations, the divested employee benefits business, the amortization of deferred gain from dispositions and other items that do not represent the ongoing operations of the Company. Related prior period results in the financial supplement and news release have been revised to conform to the new presentation. We believe these changes provide a more meaningful representation of our financial and better align with our new operating structure. On today's call, we will refer to other non-GAAP financial measures which we believe are important in evaluating the Company's performance. For more details on these measures the most comparable GAAP measures and the reconciliation of the two please refer to the news release and financial supplement available on assurant.com. We will begin our call this morning with prepared remarks before moving to Q&A. Some of the statements made today may be forward-looking and actual results may differ materially from those projected in these statements. Additional information on factors that could cause actual results to differ from those projected can be found in yesterday's news release as well as in our SEC report including Form 10-K. and 10-Q. It is now my pleasure to turn the call over to Alan.

Thanks Suzanne. Good morning everyone. Our performance for fourth quarter of 2016 was in line with our expectations. While net operating income was lower driven by higher reportable catastrophes and lender-placed normalization, Global Lifestyle performance improved year-over-year. As we reflect on 2016, we view the year as one of transition. Our efforts were focused on implementing the critical building blocks of our transformation and continuing to position the company for long-term profitable growth. The progress made this year to complete our portfolio realignment and implement a new organizational framework will allow us to do three things. First, continue to expand in our targeted growth areas. Second, develop innovative solutions for our clients and consumers. And third, realize efficiencies in 2017 and beyond. While we have more work to do this year, the foundational elements are in place and have made us a stronger Assurant. In 2016, we established the global business unit structure and completed the realignment of our technology, risk, strategy and finance organizations. In addition, our enterprise transformation office has already begun to help ensure we capture the value from more integrated global enterprise. A key milestone in our portfolio realignment includes the wind-down of Assurant Health which is now substantially complete. We received the majority of the risk mitigation payments due from CMS including a $14 million payment in January and have only $17 million in net receivables still outstanding. At the end of December, less than 200 policies remained. And in the fourth quarter, we received an additional $120 million in dividends from Health totaling $458 million for the year. These dividends along with nearly $900 million from the sale of employee benefits contributed to our strong capital position. As did another $350 million dollars from our operating segments. This allowed us to both return capital…

Thank you, Alan. And good morning everyone. Before I begin I want to remind everyone that unless specifically mentioned all of my comments are related to fourth quarter 2016 as compared to the prior period last year. Overall, as Alan said Assurant results came in as we expected. We'll start with Global Housing which produced earnings of $10.8 million including $44 million of reportable catastrophe losses related to Hurricane Matthew. Excluding Cat losses net operating income was down $13 million. This was due to continued lender-placed normalization and additional regulatory expenses. The combined ratio for Global Housing risk-based businesses increased 15% to 105% driven by higher Cats. Excluding Cat losses, the combined ratio was 88.8%, up 2 percentage points. This was the result of higher regulatory and new client onboarding expenses. More favorable non-Cat losses related to lower frequency and severity of claims were modestly offset. Multifamily housing and mortgage solutions generated a pretax margin of 11.2% down 50 basis points. Expanded profitability in multifamily housing was more than offset by higher expenses needed to support growth in our field services and valuation businesses. Turning to revenue, fourth quarter net earned premiums and fees in Global Housing decreased 5% primarily due to lower placement and lower premium rates. Our placement rate of 2.13% in the third quarter decreased to 2% at year end. As we mentioned on our last call, we started to onboard 2.7 million loans in the third quarter and lower than average placement rates. These new loans drove about 9 of the 13 basis point decline. The remaining 4 basis point reduction relates to the ongoing lender-placed normalization. Now let’s move to revenue for our fee-based Global Housing businesses. Multifamily housing increased to 11%. This reflects double-digit growth in renter policies sold to our affinity channels and…

[Operator Instructions] Our first question comes from Mark Hughes from SunTrust. Please go ahead. Your line is open.

Good morning. Thank you. In the mortgage solutions business, you talked about lower volume in field services. Is this still a growth business for you, do you have any visibility for expanded relationships in that area that can bring in new revenue?

Yeah, no, this is absolutely a growth business for us. If you go back to when we made our first acquisitions in this area, about 2.5 years ago, we knew that broadly the market would decline as foreclosure volumes normalize. But we had an explicit strategy to gain share by partnering with the leading companies that are already our partner around lender-placed homeowners. That's worked very well. Part of the issue in Q4, you have some normal seasonality in the field side of the business, where volumes are higher in Q2 and Q3 and lower in Q4 and Q1. But we feel very good about the progress. We have a new leader that just joined to try to really integrate all of the four businesses together and give us a platform to drive even further growth in that business.

In the housing business, you talked about higher regulatory expenses, causing the -- contributing to the 200 basis point increase in combined ratio, excluding the CATs. How much of that carries over into 2017 with these settlements, how much is the incremental expense that revenue hit for the coming year?

So I think what we've talked about there, the settlement has been fully now reserved for in 2016. So as we make payments under the multi-state settlement, assuming it's fully implemented in March, there's no impact on 2017. And as far as regulatory, at this point, as you've seen, we worked closely with all of our regulators, we cooperate fully when there are issues and questions and we feel appropriate, we're in a good position with our regulars at this point.

With the change in business practices, anything like that, does that have an ongoing impact on the margin or is it truly one-time?

The change in practices have already largely been implemented. We started five plus years ago now evolving the product, evolving our processes, ending things like quota shares that have been in place. So as we reach the settlement with the multi-state, the practices that are moralized there are largely the practices that are already in place.

And final question, where do you think now, we bottom out in terms of steady state in the lender placed business. What placement rate and when does that happen?

The market is, as we've said, we've been wrong often in the timing of the normalization, but not wrong on really where the normalization is headed. In 2011, when we put out the original 1.8% to 2.1% range, that was looking at the steady state kind of before the crisis. We're getting close to being in that normal range now. The 1.8 to 2.1 will probably update at some point. We have substantially more loans now than we did in 2011. We've added a block, a very large block that is very low placement block, but the way to think about lender placed normalization is we're nearing the end. 2017 is probably the last full year of impact of that normalization.

Our next question comes from Seth Weiss from Bank of America. Please go ahead. Your line is open.

Hey, good morning. Thanks for taking the questions. Just first on the placement rate in that 1.8% to 2.1% target. I mean should we think of that as directionally being just a little bit lower, just mathematically because of the addition of these 2.7 million low placement rate loans?

I think the answer is we still feel good about the 1.8 to 2.1. If we start to see that maybe it could be a little bit lower. We'll update all of you at some point, but right now we still feel good about what we put out.

Okay. Great. Thanks. And Richard, I may have missed it. I apologize. The $775 million corporate capital position. I just want to verify that’s net of the $130 million set aside, correct, that's already been taken out of the corporate capital position?

Yeah. That is exactly right, Seth.

Great. So as you think about $1.5 billion goal of buybacks and dividends over ’16 and ’17, considering all the pieces of capital you have, which is substantial and considering substantial free cash flow capacity from operating dividends, how should we think about that goal? Is that a moving target which it seems like you could exceed here or should we think about that 1.5 billion as really more of a set target with other money being set aside for perhaps other purposes?

So Seth, the way to think about the 1.5 billion was that's effectively the amount of capital that we generated through the sale of employee benefits and the wind-down of health. And we made a commitment to all of our shareholders that over the course of the two years, as that capital came in, we would return its shareholders and that hasn't changed. If you look at the rest of our capital, we have the same ongoing strategy we've always had, which is we're fortunate to have very strong businesses that generate a lot of cash flow. Priority number one is support the organic growth in our targeted growth areas and then the other priorities are continue to return capital to shareholders and look for selective M&A that can deepen or extend in housing and lifestyle. Nothing's changed there.

Okay. Great. And then if I could just ask one more on the expense saves and the $100 million target over the long term. I believe that's actually more of a gross number than a net number. So if we’re thinking about kind of the benefits on more of a net basis, how would we think about that?

Seth, it's Richard. I think what we’ve seen to date and what we’ve talked about to date is the fact that we have started to save, but at the same time, we are in the process of transforming the company. So we’ve done some pretty good things relative to, in our IT area, in our finances, in our COO operation and et cetera. So what we're seeing is during ’16 and as we said, in ’17, there is investment that goes along with this save. After that, we will see the save come out. We are targeting the 100 million in the early years of that. So I think part of it will be absorbed. As we go forward, we’ll set through ’18, ’19, ‘20, we will see some good saves coming out.

Okay. So is it fair to categorize that kind of long term beyond 2020 that $100 million should all fall down to kind of the pretax number.

We’ve never said that. What we’ve said is that that’s a gross savings target and some portion of that will probably be reinvested continuously, but we expect a lot of it to fall through the bottom line as we get closer to 2020.

Okay. That's helpful. I mean, the expense saves is a theme we’re seeing really across the group, but we tend to see it, the longer term targets on a pretty specific net basis, which is why I asked the question between gross and net. So to the extent that you can get refined in the future periods, I think that would be helpful in terms of thinking about the earnings power.

Seth, we agree and we recognize that it -- we owe all of our investors some more transparency on that. And as time goes by, we will definitely do that.

[Operator Instructions] Our next question comes from John Nadel from Credit Suisse. Please go ahead. Your line is open.

Hey, good morning, Alan. Good morning. I guess my first question is around Global Lifestyle. When you guys laid out your plans or targets for the old Solutions segment, you were talking about 10% on average annual growth in earnings from that segment over a multi-year period of time. That was when the total segment was about $195 million of earnings, inclusive of Preneed. Now, I think the target is still 10% earnings growth on average over time, but also the Global Lifestyle piece, which is earning about $150 million dollars give or take, is that the right way to think about it and to think about a much lower earnings growth rate for Preneed?

Yes. So let me just clarify our target and then I'll answer your question specifically John. We put that target out for the legacy solutions in 2013. At that point, the business was making about 130 million. So over the three year period, obviously with some variability, the legacy solutions more than delivered on that commitment, but to your specific question, yes, Preneed is not going to grow as fast as lifestyle, so you should think about the 10% as a lifestyle number going forward.

Okay. So we lose a little bit of absolute dollar earnings, as you look out the next couple of years, unless lifestyle grows faster than that 10%. Is that a fair way for me to be thinking about that?

Yeah. That's fair.

Okay. And then you guys have provided us now global covered mobile devices, right, which was up a little over 1% year-over-year by year end 2016. There's not a ton of history there. So can't really get a good sense for what the growth rate will look like over a longer period of time. What kind of growth rate in that particular line item do you guys forecast as sort of part of the underlying driver of achieving that 10% longer term growth in earnings for the segment?

So you're absolutely right. There's not a lot of history to look at there, but the way to think about this is we only entered this business really in 2008. And so there's been dramatic growth over that time period and we did on our earnings call, maybe a year ago, a couple of years ago, I think we said we had about 20 million devices at that point in time. So you get a sense over the last couple of years of the magnitude of the growth. And we don't -- I'm not going to put out a specific number on what we expect that metric to grow at, but it's an important metric to look at as we try to just more fully penetrate the mobile ecosystem.

Is it fair though Alan to think about it as you guys probably expect more than 1% annual growth in that number?

2016 was a year where we were still working through the tablet program loss that we've talked about previously, but certainly we have a history over the last eight years of outgrowing the market. And certainly, as we look at the opportunities we have in our various geographies, we still have that opportunity. The other important point is, it’s not just the devices coverage on. We also are now increasingly doing a range of fee income that is not necessarily related to a device that we cover.

Okay. And I'm not sure if that's necessarily a segue to this question, but I was interested in the, I think, you mentioned in your prepared comments that your operations refurbished a little over 8 million devices during calendar 2016, is that about right?

Yeah. I think we said 8.8. John, sorry about that. That was up from about 8 million in 2015.

Okay. And it seems to me like that would be part of that other fee income that you just described, is that right?

Yes.

Okay. So is that a number that we can maybe track over time.

Let me talk through that with our team and if appropriate, we’ll disclose that as well, but let me just look into that.

Okay. And then just bigger picture, Alan, as you think about the flat operating earnings, I guess it's versus about $380 million in 2016, if I had excluded all the CATs. I think one time unusual items of tax benefit, the legal costs, I think those were largely washing on a year-to-date basis. So it feels like 380 million is the right baseline. At first, I guess I'd asked you if that's reasonable. And then second, as you think about flat for 2017, I suspect that that's not the kind of pace that you need and expect longer term, beyond ’17 to get to that 15% ROE target by 2020?

Yes. So John, first of all, on the 380, that is roughly the right number to think about. So the way we think about it as we out the outlook that it's going to be flat, if you think about achieving our longer term targets, we need to grow operating earnings and we're very focused on that in addition to the disciplined capital deployment. I think we feel good about 2017. We're absorbing another and hopefully the tail end of lender placed normalization. And we're fully offsetting it for the first time in the earnings of the company through the growth in the areas and some of the efficiencies we are realizing that are starting to fall through to the bottom line. So yes, would we like to do more in 2017? Always. But if you look at that outlook, we feel well positioned coming out of 2017 to really grow earnings in 2018 and beyond.

Our next question comes from Jimmy Bhullar from JP Morgan. Please go ahead. Your line is open.

So just a couple of questions and they’re similar to what's been asked before. But as I think about your long-term EPS growth guidance of around 15% and especially beyond 2018, when you've gotten the -- or ’17 and ’18, when you've gotten the full benefit of the rapid share buyback plan and you're buying back just based on your free cash flow, it would seem like you need to grow your operating income at a mid -- sort of mid to maybe slightly high single digit rate and that just seems hard to imagine, given that a big part of your business isn't going to be going that fast, which is the lender placed business. So where do you really see a lot of growth in the business that you think can offset the slower growth maybe in lender based as well as in Preneed, if you are to achieve your 15% long term target?

So, Jimmy, first of all you're absolutely correct. We need to grow operating earnings and that's what we're very focused on as the leadership team. If we get to the future which we expect where we no longer have the drag of lender placed normalization, we're already realizing very strong growth in mobile connected living and vehicle protection services and multi-family housing and in mortgage solutions. And you combine that with the expense efficiencies that we talked about beginning to drop more to the bottom line, that's how we get to the earnings growth that’s needed in 2018 and beyond to deliver our EPS commitment.

Okay. And then within the lifestyle business, are there areas where you think you're going to see a pickup in growth, beyond what your, obviously ForEx headwind might abate, but beyond that, are you seeing, the mobile business, are there other parts of that business where you’re actually expecting an acceleration in growth, despite the fact that in a year to two years, the business is going to be larger overall?

We’ve had strong growth in mobile. We've had strong growth in service contracts on the digital side. We've just been dealing there with the legacy retailers in decline. That's another headwind that we've been facing that's closer to the end, in the beginning. And then if we look at that business, we think we're well positioned to continue to grow across those products, mobile, service contracts, vehicle.

Okay. And then just lastly on buybacks, I think if we look at your guidance for the 1.5 billion of capital deployment in ’16 and ’17, that implies buybacks of around $400 million this year and you can correct if I'm wrong, but then also should we assume that if there aren't any larger deals or a number of small deals that some of your free cash flow would go towards buybacks for this year as well?

Yeah. Good morning, Jimmy. It’s Richard's. Yeah and I think I’d go back to Alan's earlier answer, I mean one of the things that we did earlier last year was we put out that target of 1.5 billion and we got ahead of it in 2016, roughly two thirds and I think your math is correct, saying we have 500 million to go. We have about $100 million in dividend that gives us 400 million left to meet that target that we put out. So we are focused on that and meeting that. But what we’ll do during the course of the year, and we do it off and I can promise you is to look at where we are with our level of deployable capital, look at the internal investments we're making, look at the M&A possibilities that we have and think about the best use of that capital and also in particular, thinking about giving it back to shareholders.

And we have no one left in queue. At this time, I'll turn the call back to Mr. Colberg for closing remarks.

Thank you everyone for participating in today's call. We look forward to updating you on our progress in May. As always, you can reach out to Suzanne Shepherd with any follow-up questions. Thanks.

Thank you. This does conclude today's teleconference. Please disconnect your lines at this time and have a wonderful day.