Chunlin Wang
Analyst · Arthur Hall of Hallco Incorporated. Go ahead. Please ask your question
First of all, looking at the industry landscape, since last year, China has been tightening its control over the financial market. A series of new regulations have been issued by the Central Bank and the CIRC, CBRC and CSRC, aiming at fixing the financial system and guarding against financial risk. New rules rolled out by the CIRC in the past year cover a wide range of issues, from risk inspection, rectifying market orders, cracking down on irregularities, protection of consumer interest, to relying product mix of insurance companies, showcasing the regulator's commitment to tightening supervision and steering the insurance industry back to its focus on protectional oriented insurance products. Among other things, the number 76 notice issued by the CIRC in September 2016 specify that insurance companies must make adjustments to its current product design before April 1, 2017, including decreasing valuation interest rate of universal life insurance products, liability reserve and improving the risk protection from proportion of personal life insurance products. As these new regulations and rules took effect, especially the implementation of the number 76 notice, a bout of popular insurance products were forced to be off the shelves on April 1, 2017, across the industry. As a result, total insurance premiums in the Chinese insurance industry only grew 6.4% year-on-year in the second quarter of 2017, among which the P&C insurance premiums grew 14.1% year-on-year, while life insurance premiums only grew 2.9% year-on-year, the lowest level in the past few years. In the meantime, we can also see that the CIRC's emphasis on protection-oriented insurance business has yielded positive results as follows. Firstly, evaluation of business structure adjustments. Long-term protectional-type traditional life insurance business accounted for 52.9% of the total life insurance premiums, up 16.7% -- 16.7 percentage points from year-end of 2016. Regular term life insurance products also accounted for higher proportion of the total new insurance policy sales. And secondly, professional insurance intermediary companies have become an increasingly important channel for small-, medium-sized companies, with fair strategic value getting more and more appreciated. Now let's turn to the financial performance in the second quarter of first -- and first half 2017 for Fanhua. Against the industry backdrop in the second quarter of 2017, we recorded RMB1 billion in total net revenues, a decrease of 5% year-on-year, among which revenues from life insurance business achieved RMB590 million, up 187.9% year-on-year. And revenues from P&C insurance business decreased 50% year-on-year to RMB350 million. Operating income registered RMB71.2 million, beating expectations. Net income attributable to the company shareholders achieved RMB140 million, up 352.7% on a year-on-year basis. As for the first half of 2017, we recorded RMB2.5 billion in total net revenues, up 25.7%, among which revenues from life insurance business achieved RMB1.2 billion, up 229.8% from a year ago. And revenues from P&C insurance business decreased 20% year-on-year to 1.2 -- RMB 1.1 billion. Operating income registered RMB 130 million. Net income attributable to the company shareholders recorded RMB 210 million, up 317.2% on a year-on-year basis. Now let's look at the performance of each of our three business segments. First of all, life insurance business segment. As we mentioned just now, in the second quarter of 2017, a bout of popular insurance products were taken off shelves, while the approval process of new products by the regulator was delayed. It also took time to prepare for putting new products back on shelves and provide training to sales agents. As a result, we have suffered from lack of supply of our major life insurance products for nearly a month. Despite that, our new term life insurance product sales still grew 143.7% year-on-year to RMB 390 million in terms of standard insurance premiums. Persistency ratio continued to improve, with 13-month persistency ratio of term life insurance products rising to 93.3% from 89% a year ago, while 25-month persistency ratio of the term life insurance products hit a 85% record high, showcasing the high recognition our customers place on our products and service quality. By the continued rapid growth of new insurance business, life insurance business has become a major source of revenues for us, as we expected, with its contribution to our total net revenues increasing to 58.2% from 19.2% a year ago. And secondly, the P&C insurance segment. The fierce competition in the P&C insurance market brought great damage to the commission's spread-based profit model of P&C insurance intermediaries. The financial performance of our P&C insurance business in the first quarter of 2017 might be revealing. In the first quarter, our P&C insurance business only recorded 7.4% in gross margin, whereas operating cost was over 7%, which means that our operating income was close to zero. As the CIRC continue to push ahead a second round of auto insurance pricing reform, competition will become more and more intense, which may make P&C insurance business for insurance intermediaries more susceptible to losses. In view of this trend, the management decided to relinquish all of our noncore and low-margin P&C channel business, which previously accounted for nearly 50% of our overall P&C insurance business. And we only retained the retail P&C insurance business, which we believe will be conducive to the development of life insurance business. As a result of this decision as well as the suspension of cooperation with PICC P&C, revenues from P&C insurance business dropped 55% year-on-year, and its contribution to total net revenues also decreased to 34.6% during the quarter. And thirdly, the claim adjusting business segment. Despite the impact of the suspended business cooperation with PICC P&C, revenues generated by the claims adjusting business in the second quarter only decreased 10% year-on-year. The half one results were largely attributable to our term-adjusting team's maturity and also the competitiveness of its brand. Next I will share with you some updates on our business operations in the second quarter of 2017. Last October, we announced a fundamental business guideline whereby the company will continue to actively pursue opportunities to grow our life insurance business through expanding and strengthening our sales force. In the meantime, we are dedicated to enhancing our market competence by offering a wide spectrum of financial products and services and best-in-class technology, which we believe is the key to fulfilling our mission to help sales agents and team leaders become the top income earners in the Chinese insurance industry and achieving our goal to become a market leader that can generate hundreds of billions insurance premiums each year. Following this guideline, we continue to press ahead with our various key initiatives and are happy to see continued progress. Firstly, our sales force continued to expand. Over the past year, we have seen a rapid growth in the number of sales agents and sales outlets. As of June 30, 2017, we recorded 856 sales outlets, representing a year-on-year increase of 73.3%. And the number of registered agents reached 328,000, up 116.6% year-on-year. We have seen increasing contribution from newly joined sales agents as well. Take life insurance business as example. Over 20% of the new life insurance premiums during the second quarter was contributed by new sales agents. Secondly, we've been working on further diversifying our product suppliers. In the first half of 2017, our top two product suppliers were Tianan Life and Huaxia Insurance, which respectively contributed 38.4% and 36.4% of our total life insurance business in terms of standard annualized life insurance premiums. In the second quarter of 2017, we commenced strategic cooperation with ICBC Asia life and Evergrande Life, which have yielded positive results. In June -- and ICBC Asia life and Evergrande Life Insurance contributed 7.7% and 2.8%, respectively, to our total life insurance business in terms of standard life insurance premiums, while the combined contribution with Tianan Life and Huaxia Life Insurance in June decreased 6.8% compared with that of May, implying a more diversified product supply structure. And thirdly, we are pleased to see continued rapid development across our various online platforms. And firstly, CNpad, as of June 30, 2017, 294,000 copies of CNpad App were downloaded and activated, up 114% year-on-year. Transaction volume reached RMB920 million [RMB 923.3 million] in terms of insurance premiums, up 23.1% year-over-year. And more than 60% of our auto and life insurance policies were transacted through CNpad App. We aim to put all of our key auto insurance business online by the end of 2017. And secondly, Baoxian.com, the online marketplace for health insurance and accidental insurance as well as travel insurance. In the second quarter, Baoxian.com recorded RMB44.7 million in insurance premiums, up 131.8% year-on-year. The number of accumulated users reached 1 million, up 189.3% year-on-year. Baoxian.com was already making profits in the first half 2017. And thirdly, eHuzhu, the online mutual aid community. As of June 30, 2017, the number of accumulated registered members of eHuzhu exceeded 1.8 million, more than four times larger than that of a year ago. Since March this year, we have endeavored to raise the number of active users through marketing campaigns and product adjustments, and we are glad to see a net increase of around 10,000 active members each month. And looking ahead to the next quarter, our major focus will be to further reform our P&C insurance business model, namely to transform it towards a platform-based and digitalized operating model. As evidenced by the financial performance of our P&C insurance business in the first half 2016 and 2017, the original profit model of earnings profits from commission spread has come to an end. The future competition in the P&C insurance business market must be the competition of cost and efficiency. A radical reform is inevitable. In view of that, with the approval from the Board of Directors, management decided that the company will abandon the original profit model and transform to a new model of earning profits through platform management fee and technology service fee. The major features of this platform are as follows. Firstly, after five years of development, our CNpad App is mature in technology and operation. It has become the best trading tool and platform in the industry. And secondly, we decide to give the industry full access to CNpad App, through which the demand side and supply side of the P&C insurance business can complete a transaction on this platform at their discretion. And thirdly, Fanhua will serve as a matchmaker between the demand side and supply side instead of the previous role of a broker in its relationship with P&C insurance companies, clients, other insurance intermediary companies and third-party Internet insurance platforms. From now on, the company will no longer charge insurance companies commissions or pay commissions to sales agents or other distribution channels for the P&C insurance business. Instead, we will charge both the demand side and supply side platform management fee and technology service fees based on the actual amount of premiums transacted over CNpad App. Fanhua will be committed to creating a business model like Taobao of the insurance industry. And fourthly, with this model in place, we expect to see a major decline in top line, but the impact on our gross margin and operating margin will be positive. From a long-term perspective, we expect that the move to substantially reduce -- the move will be -- substantially reduce our operating costs and elevate our overall profitability. We are convinced that this model represents the future direction for operating P&C insurance business in the Chinese insurance market. The explosive growth of China's life insurance market and wealth management market has just begun, and we believe a well-organized sales network will become the most valuable market resources in the future. With the accelerating trend of sales agent migration and life insurance companies shifting focus to protection-oriented life insurance business, our decision to further develop our life insurance business through expanding and strengthening our sales force is a timely one. Rapidly growing our life insurance business will require a robust, well organized and disciplined sales force. To that end, we will channel more resources to building out our platform and operating capability. We will focus on the key areas of regional expansion, office set up, staff recruitment, assembling our sales team, sales agent management system development, as well as marketing and training. We believe these initiatives are necessary to enhance the company's competitiveness and ensure sustainable development over the longer term. Given that, we expect that the operating income in the third quarter of 2017 will be no less than RMB50 million. Thank you. Now the management will open the floor for your questions.