Tom Siebel
Analyst · KeyBanc. Your line is open
Okay. Thank you, Paul, and good afternoon, everyone. I am most pleased to provide you an update on our first quarter results and provide some comments on the state of the business as we see it. We posted another set of strong results in the first quarter. We continue to make great progress in solidifying our position as the pure play enterprise AI application software company. Our progress continues as planned on track. Our products are powering some of the world's largest enterprise AI application deployments as we expand our production footprint across industries and regions globally. Our first quarter performance was a strong start to the new fiscal year. Let's look at some of the financial and business highlights. Total revenue for the quarter was $52.4 million, up from $40.5 million a year ago, an increase of 29% year-over-year. Subscription revenue was $46.1 million, up from $35.7 million one year ago, an increase of 29% year-over-year. Non-GAAP gross profit was $40.9 million, a 78% gross margin compared to $30.2 million gross profit, a 75% gross margin a year earlier. This was an increase in gross margin of 35% year-over-year. Our remaining performance obligations or RPO was $290.6 million compared to $275.1 million a year ago, an increase of 6% year-over-year. Non-GAAP RPO was $357.3 million compared to $279.5 million a year ago, an increase of 28% year-over-year. We ended the quarter with 89 enterprise AI customers, an increase of 85% year-over-year. As we have previously discussed, historically, our business has been characterized by quarter-to-quarter lumpiness due to the substantial size of our average order value. Now as application sales become an increasingly large part of our revenue mix, roughly 50% of our subscriptions last quarter in Q1 accrued from application software. We are increasingly offering lower priced, high-value products like C3 AI CRM and Ex Machina. And as we've discussed, we've been diversifying our distribution model to complement enterprise selling with telesales, distributors, market partners and direct marketplace selling. While we have not yet fully eliminated the lumpiness from our business model, we have made great progress with average subscription total contract value shrinking from $16.2 million in fiscal year 2019 to $12.1 million in fiscal year 2020 to $7.2 million in fiscal year 2021 to $4.5 million in the quarter ended July 31. It's my expectation that this average contract value will continue to increase going forward as we continue to add diversity to both our product mix and our distribution model. Our average revenue per customer in the first quarter was $535,000. Let's talk about our market partner ecosystem. We significantly expanded this partner ecosystem in Q1 entering an important highly strategic alliance with Google Cloud to allow the entire Google Cloud global sales and service organization to co-sell and service the entire family of C3 AI applications globally. The two companies will tightly integrate C3 AI and Google Cloud technologies and go-to-market initiatives with the effect of accelerating enterprise AI adoption. The comprehensive alliance includes coordinated software development roadmaps, tight product integration as well as joint selling, joint marketing and joint customer success programs at global scale. C3 AI and Google Cloud will regularly synchronize our software engineering roadmaps and activities to ensure that the Google Cloud, Google Cloud applications and the C3 AI Suite and AI enterprise applications are fully optimized and tightly integrated. The companies will engage in significant ongoing marketing development activities and will coordinate sales and service activities globally to assist small, medium and large enterprise customers to accelerate the adoption and time to value of their enterprise cloud AI applications. We expect this partnership will dramatically accelerate the adoption of enterprise AI applications across all industry segments and will improve an additional growth engine for C3 AI. Microsoft, our partnership, our strategic partnership with Microsoft continues to expand. To-date, we have closed more than $200 million in business with Microsoft. Our joint teams are currently working a pipeline of more than $350 million in specific opportunities. Recent wins with Microsoft include the United States Missile Defense Agency, Cargill, Ball, Cummins, the United States Air Force Rapid Sustainment Office and we continue to make great strides in the market in Europe, in North America, in federal and it is a very, very important relationship. C3 AI CRM, we are seeing increased interest in the C3 AI CRM bandwidth applications that address the currently installed investments of CRM systems. And these investments are estimated to be well in excess of $500 billion. When you think about it, C3 CRM sales and software sales this year will be $120 billion, this year alone. So we put some number of years of investment. So Salesforce, Siebel, SAP, Dynamics, Accenture, PwC, Deloitte, et cetera, this is -- there's no way, you don't get to a number greater than $0.5 billion, so $0.5 trillion installed base. Now with C3 AI CRM, companies can easily upgrade their existing Salesforce deployments, their Dynamics deployments, Siebel deployments, ServiceNow, Viva, SAP CRM and retain those investments, but at the same time make them fully predictive, including now precise AI revenue forecasting, AI product forecasting, next best product, next best offer, customer retention and customer satisfaction management. As you can imagine, we are seeing really substantial interest from the largest integration partners that see this as an opportunity to upgrade and add additional services into their existing CRM installed base. And so you can expect from this to see additional market partner announcements in this area in the coming quarters. Customer momentum, we expanded our enterprise AI footprint in the first quarter in defense, in chemicals, in financial services, manufacturing, oil and gas, energy sustainability and utilities. We have new quite significant enterprise production deployments went live at LyondellBasell, Shell, ENGIE and Con Edison. We initiated new enterprise AI projects with Baker Hughes, Ball Corporation, Cargill, Cummins, ENGIE, FIS, Koch Industries, the Missile Defense Agency, Morsco, and Standard Chartered Bank and we significantly expanded business with Cargill, LyondellBasell and Standard Chartered Bank. In the course of the quarter, we continued to advance our product leadership position in enterprise AI. In the first quarter, we released two major upgrades to the C3 AI Suite and we have now released 40 enterprise AI software applications into production release for banking, for manufacturing, for telecommunications, public sector, energy, utilities, defense and intelligence. We also released a new version of C3 AI energy management, a solution that helps enterprise control and mitigate greenhouse gas emissions and manage energy consumption and energy costs and we launched C3 AI Ex Machina our no-code AI and analytics platform that anyone can use and continue to deliver new features to enhance and simplify the user experience. We gave you know quite a bit of additional industry recognition in the course of the quarter. C3 AI was named the leader in the IDC MarketScape Worldwide for Industrial IoT Applications. The C3 IDC MarketScape positioned C3 AI as the leader for -- as an AI platform provider. Importantly, our customer at the Air Force Rapid Sustainment Office was selected as a finalist for the constellation supernova AI and data award. This is the highest honor in enterprise AI application excellence and this is an award that was won last year by C3 AI customer Shell for its C3 AI enterprise AI accomplishments in production use. We continue to grow our enterprise AI production application footprint through both new customer acquisitions and expanded use by existing customers. We had 101 discrete applications in production at the end of the first quarter, up from 67 a year earlier, operating at massive scale as of the end of the first quarter. The C3 AI Suite and Applications were integrated with roughly 850 unique enterprise and extraprise data sources. We are processing 1.7 billion predictions per day. We are managing 24 in excess of 24 trillion data elements and evaluating in excess of 33 billion machine learning features daily. We've been doing a lot of work, as you have seen in the media and online and brand awareness and we considerably extended our brand leadership for enterprise AI capturing both the number one and number two internet search positions for that category in the first quarter and we achieved in the next closest competitor by a factor of three to one. C3 AI Digital Transformation Institute, I want make a few comments about that important initiative. We continue to invest in our important University Partnerships at UC Berkeley, the University of Illinois Urbana-Champaign, Princeton, MIT, Carnegie-Mellon, Stanford, the University of Chicago and KTH in Sweden with the C3 AI Digital Transformation Institute. In the first quarter we announced and funded $4.4 million of getting initial cash awards to support 21 groundbreaking research projects focusing and using the C3 platform and the developing new AI techniques to advance energy efficiency and lead the way to a lower carbon higher efficiency economy. We have been doing a lot of work really and focusing in leadership and sales leadership in the company. Importantly, with the addition of former VMware and SAP Executive Sam Alkharrat, as President and Chief Revenue Officer to lead the global expansion of C3 AI sales and customer service organizations. Sam is an experienced and proven sales executive with a long track record of building and managing highly effective sales and customer service teams. Sam previously served as a Senior Vice President and Global Head of Sales for VMware, Tanzu portfolio of applications that was roughly a billion dollar software business. And prior to VMware, Sam held a number of Senior Executive positions at SAP. With human capital, we continue to be just extraordinarily fortunate in the quality of human capital that we're able to track from leading universities added from other organizations globally. In the first quarter, believe it or not, we received just shy of 6,200, I'm sorry, 9,200 employment applications, okay. And from that I think we had interviewed 1,500 people and added 54 net new employees and people are as bright and experienced as they get. We ended the quarter with 628 full-time employees. And as you can see on the internet, C3 AI continues to be ranked amongst the best places in the world to work by Glassdoor. So, in summary, the enterprise AI application software market is rapidly growing. We see accelerating interest in our applications across industries, geographies and market segments. We are aggressively investing to extend our product and technology leadership to expand our market partner ecosystem and the associated distribution capacity that comes along with our ecosystem. As we continue to execute in delivering high-value outcomes for our customers, we are increasingly well positioned to establish a global leadership position in enterprise AI application software. Bottom line, our performance in the first quarter was strong across the board and we're planning for continued growth in this year and accelerating growth next year. Overall, I would say, the progress of the company is exactly on track with the plan that we laid out for you during before the IPO and during the IPO and as updated in the past two quarters. I believe the company has never been better positioned to achieve its objective of establishing a clear market leadership position in enterprise AI application software globally. I'll now turn this over to our CFO, David Barter for more color on the quarter. David?