Kathleen Winters
Analyst · Jason Kupferberg with Bank of America
Thank you, Carlos, and good morning to everyone on the call. As Carlos said, we're pleased with our financial results for the year. We continue to make progress in delivering leading cloud-based software solutions to our clients and improving the client experience through our ongoing service and transformation initiatives. Our focus on delivering top-line revenue growth while also improving the efficiency and effectiveness of our operations in order to drive sustainable long-term value creation is working.This morning, we reported full-year revenue growth in line with our expectations at 6% on a reported basis and 7% on an organic constant currency basis. Our adjusted EBIT increased 15% in with ahead of our expectations. Adjusted EBIT margin was up about 160 basis points compared to fiscal 2018, and included 30 basis points of unfavorability from acquisitions. This margin improvement benefited from both discrete larger transformation initiatives and various operating efficiencies. The details of which I will now take you through.First, we completed a voluntary early retirement program with an annualized recurring cost saving of $150 million in line with our original expectations. However, due to the timing of our backfill hiring we realize the full benefit in fiscal 2019. We do not expect any incremental savings from this initiative in fiscal 2020.Second, this year, we fully realize the remaining benefits from our service alignment initiative. Having completed our hiring needs in fiscal 2018, we exited the remainder of our previously identified 68 subscale service locations for an annualized recurring cost saving of approximately $60 million. This was in line with our expectations as we achieved most of these cost savings in fiscal 2018, while fiscal 2019 benefited from the lapping of approximately $20 million in dual operating costs.Finally, following our recent platform migration efforts this year, we also saw continued benefits from efficiencies within our IT infrastructure. These cost savings initiatives were further supplemented by a number of smaller more tactical transformation projects that have collectively helped to drive productivity improvements across the business. Some examples of these initiatives include an enhanced client relationship management system. Our ongoing investments to automate manual tasks and elevating the use of artificial intelligence, which together help reduce contacts per client. The benefits from these initiatives were partially offset by the investments in our new brand platform and growth in selling expenses.Our adjusted effective tax rate for fiscal 2019 was 23.8% and benefited from the impact of the lower federal statutory tax rate due to corporate tax reform, partially offset by the loss of certain tax deductions. This rate compares to our 26.2% adjusted effective tax rate for fiscal 2018. Adjusted diluted earnings per share grew 20% to $5.45 and in addition to benefiting from our revenue growth, margin expansion and a lower effective tax rate was also aided by fewer shares outstanding compared to a year ago.Now for our segment results. For Employer Services, revenues were in line with expectations and grew 5% reported and organic constant currency. As a reminder, this fiscal year we experienced approximately one percentage point of benefit from the impact of acquisitions, which was offset by the impact of FX. Interest income on client funds grew 20% and benefited from a 30 basis point improvement in the average yield earned on our client fund investments to 2.2% and growth in average client funds balances of 5% to $25.5 billion. This growth in balances was driven by a combination of client growth, wage inflation and growth in our pays per control, partially offset by lower SUI collections. Our same-store pays per control metric in the US grew 2.7% for the fiscal year.Moving on to Employer Services margin, we saw an increase of about 230 basis points in the year, which included approximately 50 basis points of unfavorability from the impact of acquisitions. The strength of our performance this year was enabled by some of the same factors that I mentioned earlier when discussing our consolidated results. PEO revenues grew 9% for the year to $4.2 billion with average worksite employees growing 8% to 547,000 both in line with our expectations.Revenues excluding the impact of zero margin benefit pass-throughs grew 8% to $1.5 billion, also in line with expectations despite continued pressure from lower workers' compensation and SUI pricing. Margins increased 60 basis points for the year due to operating efficiency within the business and benefits from our voluntary early retirement program. We also saw a better than expected changes to our ADP indemnity loss reserve estimates with about 10 basis points of unfavorable year-over-year impact in fiscal 2019 as compared to our previous estimate of 25 basis points.We are pleased with the strength of our results in fiscal 2019. And with the year now behind us, I want to share a few thoughts related to our balance sheet, cash flow and financial liquidity. We have a robust business model with high levels of operating cash flow, our strategy is to leverage the strengths of our model to reinforce our competitive position by first and foremost reinvesting in the business. We believe that balancing investments in innovative solutions, client service tools and distribution is critical and helping to strengthen our market leading offerings. And we supplement these investments through a disciplined approach to M&A. We also remain committed to returning excess cash to shareholders through dividends and disciplined share buybacks. And this year, we returned approximately $2.2 billion. Finally, our strong balance sheet multiple sources of liquidity and AA credit ratings all help support our $2.2 trillion in global client money movement operations and our investment strategy for our client fund's portfolio.Let's now move to our fiscal 2020 outlook. Starting with Employer Services, we expect 4% to 5% revenue growth in our Employer Services segment, which includes anticipated pays per control growth of about 2.5%. We also expect Employer Services new business bookings growth up 6% to 8% and for our Employer Services revenue retention to improve 10 basis points to 20 basis points.Moving on to margins; we expect margin in our Employer Services segment to expand by 100 basis points to 125 basis points. Our margin growth continues to benefit from a combination of operating leverage together with the impact from our various transformation initiatives.Regarding our PEO segment, we expect 9% to 11% PEO revenue growth in fiscal 2020 and 7% to 9% growth in PEO revenues excluding zero margin health care benefit pass-throughs, both driven by an anticipated growth of 7% to 9% in average worksite employees. We're pleased with the strength of our PEO bookings in fiscal 2019. But healthcare inflation remains high and as we anticipated, we experienced volatility and some churn in our fourth quarter. Accordingly, we anticipate being on the lower end of our average worksite employee guidance range at the beginning of the year, with a gradual reacceleration of our growth rate as the year progresses.We meanwhile continue to expect lower workers' compensation and SUI pricing to have an impact on our total PEO revenue growth. For PEO margin following a strong fiscal 2019, we anticipate margins to be flat to down 25 basis points in fiscal 2020, which includes approximately 50 basis points of unfavorability from adjustments to our ADP indemnity loss reserve estimates.I'll go now to the consolidated outlook. We anticipate total revenue growth of 6% to 7% in fiscal 2020. This outlook contemplates interest income on client funds of approximately $580 million to $590 million and net interest income from our extended investment strategy of $585 million to $595 million. This outlook is approximately $30 million lower than our June 2018 Investor Day estimates for fiscal 2020.With that said, we expect to overcome some of this interest income pressure through operating efficiency, and we anticipate adjusted EBIT margin to increase 100 basis points to 125 basis points in fiscal 2020. With more expansion in the second half of fiscal 2020 given our very strong first half margin performance in fiscal '19. In addition to benefiting from our operating leverage our fiscal 2020 margin growth is anticipated to benefit from the following two transformation initiatives.First, during the fourth quarter of fiscal '19, we recorded a severance charge of approximately $26 million related to a broad-based workforce optimization effort focused on spans of control and management layers throughout the organization. Second, this year we're accelerating our procurement transformation efforts through a number of initiatives aimed at third-party vendors and internal expense management. These two initiatives combined are expected to generate about $100 million of savings in fiscal 2020. We anticipate our adjusted effective tax rate to be 23.8% in line with last year, this rate includes about 50 basis points of estimated excess tax benefit from stock based compensation related to restricted stock vesting in Q1 of fiscal 2020, but it does not include any estimated tax benefit related to potential stock option exercises. Given the dependency of that benefit on the timing of exercises. We expect growth in adjusted diluted earnings per share of 12% to 14% in fiscal 2020.I'll now share a few thoughts resulting from the discussions that I've had with some of you doing my first few months here at ADP. At our June 2018 Investor Day, we set target ranges through fiscal '21, and we've been pleased with our progress to date. In particular, we are pleased with how our associates have responded to the challenges that we have set and with how the business is executing on our strategic plan. It's now been a little over a year since we share those targets, and a few things have happened since then, including the adoption of ASC 606. Therefore, we felt it might be helpful to share a couple of reminders.First, you will recall that we based on our Investor Day targets on ASC 605, and we provided you with the anticipated ASC 606 impacts to margins. Second, our growth targets were baseline off of the mid-point of our fiscal 2018 guidance at the time and we subsequently reported our fiscal 2018 results better that exceeded our expectations. So although we are not providing a re-issuance or an update of the targets we provided at our June 2018 Investor Day. To better assist you in today's earnings presentation you will find a recast and walk of certain of our Investor Day targets using fiscal 2018 reported results and the ASC 606 basis of accounting.Taking a step back, we are pleased with our performance in fiscal 2019. And we continue to make great progress on our transformation initiatives. We have a lot of opportunities ahead of us and we're excited to continue to challenge ourselves to become an even stronger organization.With that, I will turn it over to the operator to take your questions.