David P. Rowland
Analyst · Rod Bourgeois with Bernstein
Thank you. Thank you, Pierre. Happy holidays to all of you, and thanks for joining us today. As I review the results on this morning's call, you'll see that we delivered very good results in quarter 1 as compared to the business outlook that we provided for both the quarter and the full fiscal year. Our results continue to reflect good profitability and cash flow, and our result -- and our revenues landed at the top end of our guided range for the quarter with signs of positive momentum in several areas of our business. So overall, I was pleased with our quarter 1 results, which came in as expected and represent a solid start to the new fiscal year. Now let's get to the numbers, starting with new bookings. New bookings for the quarter were $8.7 billion, the third highest quarter on record as we saw strong demand for our services across many dimensions of our business. Consulting bookings were stronger than expected at $4.3 billion with a book to bill of 1.1. Outsourcing bookings were very good as well at $4.4 billion, following a very strong quarter 4 with a book to bill of 1.3. Taking a closer look at our new bookings, there are several additional points worth noting. Consulting bookings were the second highest quarter on record and exceeded $4 billion for the first time since quarter 2 fiscal '13, reflecting good demand across the 3 components of our consulting business. In particular, systems integration bookings were the strongest in 3 quarters, reflecting double-digit sequential growth and a book to bill at the upper end of our target range. Outsourcing bookings reflected good demand in technology outsourcing with strong sequential growth and a book to bill of 1.3. BPO bookings were solid this quarter, following very strong bookings in quarter 4, and the overall demand environment remains robust. Bookings in Financial Services and H&PS both reflected double-digit sequential growth, providing a solid foundation for the remainder of the year. And lastly, we continued to see strong demand for helping our clients tackle their largest, most complex projects, resulting in 13 clients with bookings over $100 million. Turning now to revenues. Net revenues for the quarter were $7.4 billion, an increase of 2% in U.S. dollars and 3% in local currency, reflecting negative 1% FX impact as compared to the approximately negative 2% impact provided in our business outlook last quarter. Adjusting for FX, we were at the top end of our guided range for the quarter. Consulting revenues for the quarter were $3.9 billion, down 1% in U.S. dollars and flat in local currency. Outsourcing revenues were $3.4 billion, up 5% in U.S. dollars and down (sic) [up] 6% in local currency. Taking a closer look at our operating groups, the results were also very consistent with our expectations. So let me share some of the highlights. Products in H&PS led the way with both operating groups posting 6% growth. Products, our largest operating group, continued their track record of driving a very consistent level of growth, and once again, the results were characterized by broad-based growth across the dimensions of the business, meaning they delivered positive growth in both consulting and outsourcing in all 3 geographic areas and in the majority of industry segments. As expected, H&PS did see some moderation following 9 straight quarters of double-digit growth. Our Health business grew double digits driven by the Americas. Public service growth was also positive for the quarter with very strong growth in the Americas offset by a decline in EMEA. For H&PS overall, we expect some further moderation in the growth in the second quarter before building in the second half of the year. Financial Services grew 3% in local currency, very consistent with what I signaled last quarter. The transformational agenda continues to be a central theme with our clients, which fueled strong outsourcing growth in the quarter across most industries and geographic areas, offset by a modest decline in consulting. Also, it's important to note that we saw overall positive momentum in both EMEA and Asia Pacific with low single-digit growth in EMEA and very significant double-digit growth in Asia Pacific. Resources showed improvement with 1% local currency growth as the business continues to stabilize and position itself for positive growth this year. We continue to focus on repositioning the business in North America and EMEA. That said, we're seeing pockets of strength emerging in certain areas of our resources business, most notably in both our global energy business and Asia Pacific. CMT posted negative 2% growth in the quarter, but we continue to feel good about the actions underway to position the business for sustained, positive growth this year. Our efforts to diversify our CMT business are taking hold, and we see strong demand for transformation-led, value-driven projects where we are uniquely positioned. We continue to be pleased with our progress in the Americas, including very significant growth in electronics and high tech. Moving down the income statement. Gross margin for the quarter was 33.3% compared with 32.8% for the same period last year, up approximately 50 basis points. Sales and marketing expense for the quarter was 12.6% in net revenues compared with 12% of net revenues for the first quarter last year, up approximately 60 basis points. General and administrative expense was 6.1% of net revenues compared with 6.2% of net revenues for the first quarter last year. Operating income was $1.1 billion in the first quarter, reflecting a 14.8% operating margin compared with 14.5% for the same period last year. This 30-basis-point increase reflects a benefit of approximately 20 basis points from a reduction and reorganization liabilities. Our effective tax rate for the quarter was 25.1% compared with 26.8% for the first quarter last year. Net income was $812 million for the first quarter, and it was $766 million for the same quarter last year, an increase of 6%. Diluted earnings per share were $1.15 compared with $1.06 in the first quarter last year, an increase of $0.09. Turning to DSOs. Our days services outstanding continue to be industry leading. They were 34 days, up from 31 days last quarter. Free cash flow for the quarter was $122 million, resulting from cash generated by operating activities of $181 million, net of property and equipment additions of $59 million. Moving to our level of cash. Our cash balance at November 30 was $4.5 billion compared with $5.6 billion at August 31 last year and reflects our share repurchases this quarter in addition to the higher dividends we paid in November. Moving to some other operational metrics. We ended the quarter with a global headcount of about 281,000 people, and we now have approximately 186,000 people in our Global Delivery Network. In quarter 1, our utilization was 87% compared with 88% in quarter 4 last year. Attrition, which excludes involuntary terminations, was 11%, down from quarter 4 and in line with quarter 1 last year. Lastly, we now expect that at least 60,000 people will join our company in fiscal '14. As it relates to our ongoing objective to return cash to shareholders, in the first quarter, we repurchased or redeemed approximately 9.7 million shares for $722 million at an average price of $74.27 per share. At November 30, we had approximately $6.3 billion of share repurchase authority remaining. Also in November, we paid a semi-annual cash dividend of $0.93 per share for a total of $630 million. This represented a $0.12 or 15% increase over the dividend we paid in May. So in summary, in a market that offered many opportunities but also many challenges, our results came in as expected and gave us a good foundation to build on as we progressed throughout the year. With that, let me turn it back to Pierre.